{"id":789742,"date":"2022-04-22T15:47:18","date_gmt":"2022-04-22T22:47:18","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a3%d9%81%d8%b6%d9%84-10-%d8%a3%d8%af%d9%88%d8%a7%d8%aa-%d9%84%d8%b1%d8%b3%d9%85-%d8%ae%d8%b1%d8%a7%d8%a6%d8%b7-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/"},"modified":"2023-05-05T17:51:09","modified_gmt":"2023-05-05T17:51:09","slug":"%d8%a3%d9%81%d8%b6%d9%84-10-%d8%a3%d8%af%d9%88%d8%a7%d8%aa-%d9%84%d8%b1%d8%b3%d9%85-%d8%ae%d8%b1%d8%a7%d8%a6%d8%b7-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a3%d9%81%d8%b6%d9%84-10-%d8%a3%d8%af%d9%88%d8%a7%d8%aa-%d9%84%d8%b1%d8%b3%d9%85-%d8%ae%d8%b1%d8%a7%d8%a6%d8%b7-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/","title":{"rendered":"\u0623\u0641\u0636\u0644 10 \u0623\u062f\u0648\u0627\u062a \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 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href=\"#Top_10_most_effective_Customer_Journey_Mapping_tools\">\u0623\u0641\u0636\u0644 10 \u0623\u062f\u0648\u0627\u062a \u0641\u0639\u0627\u0644\u0629 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/li>\n<li><a href=\"#Other_tools_to_create_Customer_Journey_Maps\">\u0623\u062f\u0648\u0627\u062a \u0623\u062e\u0631\u0649 \u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a><\/li>\n<li><a href=\"#What_Makes_a_Customer_Journey_Mapping_Tool_Great?\">\u0645\u0627 \u0627\u0644\u0630\u064a \u064a\u062c\u0639\u0644 \u0623\u062f\u0627\u0629 \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0631\u0627\u0626\u0639\u0629\u061f<\/a><\/li>\n<li><a href=\"#Why_SuiteCX_by_QuestionPro_is_the_best_of_Customer_Journey_Mapping_tools\">\u0644\u0645\u0627\u0630\u0627 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href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%a7-%d9%87%d9%8a-%d9%88%d8%a3%d9%85%d8%ab%d9%84%d8%a9-free-template\/\">\u0631\u062d\u0644\u0629 \u0627\u0644\u0632\u0628\u0648\u0646<\/a> \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0648\u0641\u0647\u0645 \u0633\u0644\u0648\u0643 \u0634\u062e\u0635\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0627\u0644\u062d\u0642\u064a\u0642\u064a\u064a\u0646 \u0644\u0644\u062a\u062e\u0637\u064a\u0637 \u0644\u0644\u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0648\u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u062f\u0643 \u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 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\u0627\u0644\u0639\u0645\u064a\u0644<\/a> \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643 \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0645\u064a\u0632\u0627\u0646\u064a\u062a\u0643. \u0642\u0628\u0644 \u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0625\u0644\u0649 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0639\u0644\u0648\u064a\u0629 \u060c \u062f\u0639\u0646\u0627 \u0646\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0623\u0646\u0648\u0627\u0639 \u0623\u062f\u0648\u0627\u062a \u062a\u0639\u064a\u064a\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"Types_of_Customer_Journey_Mapping_Tools\">\u0623\u0646\u0648\u0627\u0639 \u0623\u062f\u0648\u0627\u062a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n<p>\u062a\u062a\u0648\u0641\u0631 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\u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/p>\n\n<ul>\n<li><h3>\u0623\u062f\u0648\u0627\u062a \u062c\u062f\u0648\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/h3>\u0647\u0630\u0647 \u0623\u062f\u0648\u0627\u062a \u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u0639\u0645\u0644 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062c\u062f\u0627\u0648\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062b\u0644 Excel \u0623\u0648 Google Sheets. \u0625\u0646\u0647\u0627 \u0633\u0647\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u060c \u0648\u064a\u0645\u0643\u0646\u0643 \u0639\u0645\u0644 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0628\u0633\u064a\u0637\u0629 \u0645\u0639\u0647\u0645.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0631\u0633\u0645 \u0627\u0644\u062a\u062e\u0637\u064a\u0637\u064a<\/h3>\u062a\u0645 \u062a\u0637\u0648\u064a\u0631 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u062e\u0635\u064a\u0635\u064b\u0627 \u0644\u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0645\u0631\u0626\u064a\u0629 \u0648\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0627\u0646\u0633\u064a\u0627\u0628\u064a\u0629 \u0648\u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u062a\u062a\u0636\u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a Microsoft Visio \u0648 Lucidchart \u0648 Gliffy \u0648\u063a\u064a\u0631\u0647\u0627.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0623\u062f\u0648\u0627\u062a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/h3>\u0647\u0630\u0647 \u0623\u062f\u0648\u0627\u062a \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0648\u064a\u0628 \u062a\u062a\u064a\u062d \u0644\u0643 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0648\u0627\u0644\u0639\u0645\u0644 \u0645\u0639\u0647\u0627. \u062a\u0639\u062f Canva \u0648 Miro \u0648 UXPressia \u0643\u0644\u0647\u0627 \u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0647\u0630\u0647 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0645\u0646 \u0627\u0644\u0623\u062f\u0648\u0627\u062a.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a<\/h3>\u062a\u0633\u0627\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0641\u064a \u0645\u0631\u0627\u0642\u0628\u0629 \u0648\u062a\u062d\u0644\u064a\u0644 \u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u062a\u0637\u0648\u064a\u0631 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u060c \u0645\u062b\u0644 Google Analytics.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"Top_10_most_effective_Customer_Journey_Mapping_tools\">\u0623\u0641\u0636\u0644 10 \u0623\u062f\u0648\u0627\u062a \u0641\u0639\u0627\u0644\u0629 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n<p>\u064a\u062c\u0628 \u0639\u0644\u064a\u0643 \u062a\u062d\u0644\u064a\u0644 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0644\u0625\u0643\u0645\u0627\u0644 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0643 \u062a\u0645\u0627\u0645\u064b\u0627. \u0627\u0643\u062a\u0634\u0641 \u0628\u0639\u0636\u064b\u0627 \u0645\u0646 \u0623\u0641\u0636\u0644 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u062d\u0633\u064a\u0646 \u0643\u0644 \u062e\u0637\u0648\u0629 \u0645\u0646 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0631 \u0628\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/p>\n\n<h3 class=\"wp-block-heading\">1. SuiteCX \u0628\u0648\u0627\u0633\u0637\u0629 QuestionPro: \u0642\u0627\u0628\u0644 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0622\u0645\u0646<\/h3>\n\n<p>SuiteCX \u0645\u0646 QuestionPro \u0647\u064a \u0627\u0644\u0623\u062f\u0627\u0629 \u0627\u0644\u0648\u062d\u064a\u062f\u0629 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u062a\u0623\u0645\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u060c \u0648\u0631\u0633\u0645 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0631\u062d\u0644\u0629. \u0625\u0646\u0647 \u064a\u0645\u0643\u0651\u0646\u0643 \u0645\u0646 \u0625\u0646\u0634\u0627\u0621 \u0623\u0641\u0636\u0644 \u062a\u062c\u0631\u0628\u0629 \u0645\u0645\u0643\u0646\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0635\u0648\u0631\u0647\u0627 \u0648\u062a\u0642\u062f\u064a\u0645\u0647\u0627 \u0645\u0639 \u0632\u064a\u0627\u062f\u0629 \u0642\u064a\u0645\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644.<\/p>\n\n<p>\u064a\u0645\u0643\u0651\u0646\u0643 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0645\u0646 \u062a\u062e\u0637\u064a\u0637 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062d \u0627\u0644\u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u060c \u0648\u062a\u0637\u0648\u064a\u0631 \u0634\u062e\u0635\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u060c \u0648\u0625\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u062a\u0635\u0627\u0644 \u0645\u0641\u0635\u0644\u0629 \u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0642\u0648\u064a\u0629 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-1024x576.png\" alt=\"\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\">2. Canvanizer: \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 360 \u062f\u0631\u062c\u0629<\/h3>\n\n<p>Canvanizer \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0633\u062a\u0639\u0631\u0636 \u0645\u062c\u0627\u0644\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0645\u0624\u0633\u0633\u062a\u0643 \u0648\u064a\u062a\u0636\u0645\u0646 \u062a\u0631\u0643\u064a\u0632 \u0627\u0644\u0639\u0645\u064a\u0644. \u062a\u0647\u062f\u0641 \u0623\u062f\u0627\u0629 \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0630\u0647 \u0625\u0644\u0649 \u0627\u0644\u0633\u0645\u0627\u062d \u0628\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0648\u0627\u0644\u0639\u0635\u0641 \u0627\u0644\u0630\u0647\u0646\u064a \u0648\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u0648\u0627\u0644\u0645\u0641\u0627\u0647\u064a\u0645 \u0643\u0642\u0645\u0627\u0634.<\/p>\n\n<p>\u0627\u0639\u062a\u0645\u0627\u062f\u064b\u0627 \u0639\u0644\u0649 \u0646\u0648\u0639 \u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u060c \u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0642\u0627\u062f\u0631\u064b\u0627 \u0639\u0644\u0649 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0628\u064a\u0646 \u0642\u0648\u0627\u0644\u0628 \u0645\u062e\u062a\u0644\u0641\u0629 \u0623\u0648 \u0627\u0644\u0628\u062f\u0621 \u0645\u0646 \u0646\u0642\u0637\u0629 \u0627\u0644\u0635\u0641\u0631 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 \u0642\u0645\u0627\u0634\u064a\u0629 \u0641\u0627\u0631\u063a\u0629. \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0647\u064a \u0623\u0646\u0647\u0627 \u0623\u062f\u0627\u0629 \u0645\u062c\u0627\u0646\u064a\u0629.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"604\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/04\/canvanizer-customer-journey-tool.jpg\" alt=\"&#x623;&#x62F;&#x627;&#x629; canvanizer-customer-trip\" class=\"wp-image-360309\"\/><\/figure><\/div>\n<p class=\"has-text-align-center\"><em>\u0646\u062f\u0639\u0648\u0643 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0639\u0646 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%b4%d8%b1%d8%ad-%d9%82%d9%85%d8%a7%d8%b4-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84\/\"><span class=\"s1\">\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a Canva.<\/span><\/a><\/em><\/p>\n\n<h3 class=\"wp-block-heading\">3. Smaply: \u0646\u0647\u062c \u0627\u0644\u0639\u0645\u064a\u0644<\/h3>\n\n<p>Smaply \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u062a\u0628\u0639 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062f\u0639\u0645 \u062a\u062d\u062f\u064a\u062f \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0648\u062f\u0645\u062c \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0639\u0645\u0644\u0643. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 Smaply \u060c \u064a\u0645\u0643\u0646\u0643 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0648\u062a\u0642\u062f\u064a\u0645\u0647\u0627.<\/p>\n\n<p><br\/>\u0642\u062f \u062a\u0643\u0648\u0646 \u0642\u0627\u062f\u0631\u064b\u0627 \u0639\u0644\u0649 \u0641\u0647\u0645 <a href=\"https:\/\/www.questionpro.com\/cx\/why\/5-pillars.html\">\u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u064a\u0644\u0643<\/a> \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647 \u0648\u0646\u0642\u0627\u0637 \u0636\u0639\u0641\u0647 \u0641\u064a \u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u062b\u064a\u0631\u0647\u0627 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0646\u062f \u0627\u0644\u062a\u0641\u0627\u0639\u0644.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"604\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/04\/smaply-customer-journey-tool.jpg\" alt=\"&#x623;&#x62F;&#x627;&#x629; smaply-customer-trip\" class=\"wp-image-360318\"\/><\/figure><\/div>\n<p class=\"has-text-align-center\"><em>\u0647\u0644 \u062a\u0641\u0643\u0631 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0627\u0629\u061f \u0642\u0628\u0644 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u060c \u0646\u062f\u0639\u0648\u0643 \u0644\u0642\u0631\u0627\u0621\u0629: <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%af%d8%a7%d8%a6%d9%84-smaply-%d8%a3%d9%81%d8%b6%d9%84-7-%d8%a3%d9%81%d8%b6%d9%84-%d9%88%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a7%d9%84%d8%a7%d8%ae%d8%aa%d9%8a%d8%a7%d8%b1\/\" target=\"_blank\" rel=\"noopener\">Smaply Alternative<\/a> .<\/em><\/p>\n\n<h3 class=\"wp-block-heading\">4. \u0645\u064a\u0631\u0648: \u0631\u0634\u064a\u0642\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0639\u0646 \u0628\u0639\u062f<\/h3>\n\n<p>\u064a\u0633\u0627\u0639\u062f \u0645\u064a\u0631\u0648 \u0641\u064a \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0641\u064a\u0647\u0627 \u0648\u062c\u0639\u0644\u0647\u0627 \u0645\u0631\u0643\u0632\u064a\u0629 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641. \u062a\u062a\u0645\u064a\u0632 \u0623\u062f\u0627\u0629 \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0630\u0647 \u0628\u0645\u062c\u0645\u0648\u0639\u0629 \u0623\u062f\u0648\u0627\u062a \u0644\u0642\u0635\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0623\u0648 <a href=\"https:\/\/www.questionpro.com\/cx\/why\/journey-mapping.html\">\u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a> \u0623\u0648 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0634\u0628\u0643\u064a \u0623\u0648 \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642 \u0623\u0648 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0633\u0631\u064a\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0639\u0627\u062f\u064a\u0629.<\/p>\n\n<p>\u0646\u0638\u0631\u064b\u0627 \u0644\u0623\u0646\u0647 \u064a\u062a\u064a\u062d \u0627\u0644\u0639\u0645\u0644 \u0639\u0646 \u0628\u064f\u0639\u062f \u060c \u0641\u0642\u062f \u064a\u0643\u0648\u0646 \u0645\u0646 \u0627\u0644\u0635\u0639\u0628 \u0639\u0644\u0649 \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0639\u0645\u0644 \u0645\u0639 \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0629.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"604\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/04\/miro.jpg\" alt=\"&#x645;&#x646;&#x635;&#x629; &#x645;&#x64A;&#x631;&#x648;\" class=\"wp-image-360327\"\/><\/figure><\/div>\n<h3 class=\"wp-block-heading\">5. \u0627\u0644\u0643\u0631\u0627\u0647\u064a\u0629: \u062c\u0630\u0627\u0628\u0629 \u0648\u0641\u0639\u0627\u0644\u0629<\/h3>\n\n<p>\u064a\u0645\u0643\u0646\u0643 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0645\u0639 Custellencia. \u064a\u0648\u0641\u0631 \u0648\u0627\u062c\u0647\u0629 \u0645\u0633\u062a\u062e\u062f\u0645 \u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u0643\u0645\u0627 \u064a\u0648\u0641\u0631 \u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062e\u0631\u0627\u0626\u0637 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d9%85%d8%a7-%d9%87%d9%8a-%d8%ae%d8%a7%d8%b1%d8%b7%d8%a9-%d8%b7%d8%b1%d9%8a%d9%82-%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1%d8%9f-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%8a%d9%81\/\">\u0648\u062e\u0631\u0627\u0626\u0637 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0648\u062e\u0631\u0627\u0626\u0637 \u0627\u0644\u062e\u0628\u0631\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0623\u0648 \u0627\u0644\u0643\u0628\u064a\u0631\u0629.<\/p>\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0646\u062a\u062c \u0625\u0636\u0627\u0641\u0629 \u0628\u0637\u0627\u0642\u0627\u062a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0633\u062d\u0628 \u0648\u0627\u0644\u0625\u0641\u0644\u0627\u062a \u0648\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0644\u0631\u062d\u0644\u0629 \u0645\u0631\u0627\u0639\u064a\u0629. \u0623\u0646\u0634\u0626 \u062e\u0637\u0648\u0637\u064b\u0627 \u0648\u0645\u0646\u062d\u0646\u064a\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0646\u064a\u0629 \u062e\u0631\u064a\u0637\u0629 \u0645\u0631\u0646\u0629 \u062a\u064f\u0638\u0647\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062c\u0647\u0648\u062f\u0647 \u0648\u0639\u0648\u0627\u0637\u0641\u0647.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Gliffy: \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0645\u064a\u0632\u0627\u062a<\/h3>\n\n<p>Gliffy \u0647\u0648 \u0645\u062d\u0631\u0631 \u0648\u064a\u0628 \u064a\u064f\u0633\u062a\u062e\u062f\u0645 \u0644\u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u064a\u0629 \u0648\u062a\u062d\u0631\u064a\u0631\u0647\u0627. \u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 Gliffy \u062e\u0641\u064a\u0641 \u0627\u0644\u0648\u0632\u0646 \u0628\u0639\u0636 \u0627\u0644\u0634\u064a\u0621 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0631\u0633\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u062e\u0637\u064a\u0637\u064a\u0629 \u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u060c \u062e\u0627\u0635\u0629 \u062a\u0644\u0643 \u0627\u0644\u062a\u064a \u062a\u062a\u0637\u0644\u0628 \u062a\u0639\u0627\u0648\u0646\u064b\u0627 \u0641\u064a \u0635\u064a\u0627\u063a\u062a\u0647\u0627 \u060c \u0625\u0644\u0627 \u0623\u0646\u0647\u0627 \u062a\u0648\u0641\u0631 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0628\u0633\u064a\u0637\u0629 \u060c \u0645\u062b\u0644 \u0645\u062e\u0637\u0637\u0627\u062a Venn \u0648\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a <a href=\"https:\/\/www.questionpro.com\/blog\/organizational-chart\/\">\u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629<\/a> .<\/p>\n\n<p>\u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062d\u0633\u0627\u0628 \u0645\u062c\u0627\u0646\u064a \u060c \u064a\u0645\u0643\u0646\u0643 \u0641\u0642\u0637 \u0625\u0646\u0634\u0627\u0621 \u0645\u0627 \u0645\u062c\u0645\u0648\u0639\u0647 \u062e\u0645\u0633\u0629 \u0631\u0633\u0648\u0645 \u0628\u064a\u0627\u0646\u064a\u0629 \u060c \u0648\u062c\u0645\u064a\u0639 \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0625\u0646\u0634\u0627\u0626\u0647\u0627 \u062a\u0643\u0648\u0646 \u0639\u0627\u0645\u0629. \u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0623\u0646\u0647 \u0625\u0630\u0627 \u0643\u0646\u062a \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0631\u0633\u0645 \u0634\u064a\u0621 \u062d\u0633\u0627\u0633 \u060c \u0645\u062b\u0644 \u062e\u0631\u0627\u0626\u0637 \u0634\u0628\u0643\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u060c \u0641\u0644\u0627 \u064a\u0646\u0635\u062d \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u0645\u062c\u0627\u0646\u064a.<\/p>\n\n<h3 class=\"wp-block-heading\">7. UXPressia: \u062a\u062d\u0644\u064a\u0644 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/h3>\n\n<p>UXPressia \u0647\u064a \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 <a href=\"https:\/\/www.questionpro.com\/cx\/\">\u0645\u0646\u0635\u0629 \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u062a\u0635\u0648\u0631 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0648\u062a\u0642\u062f\u064a\u0645\u0647\u0627 \u0648\u062a\u062d\u0633\u064a\u0646\u0647\u0627. \u0625\u0646\u0647\u0627 \u062a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u060c \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u060c \u0648\u0648\u0627\u062c\u0647\u0629 \u062d\u062f\u064a\u062b\u0629 \u0645\u0639 \u0628\u064a\u0626\u0629 \u0633\u0647\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645.<\/p>\n\n<p>\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0631\u062d\u0644\u0629 \u060c \u062a\u0642\u062f\u0645 UXPressia \u0623\u064a\u0636\u064b\u0627 \u0623\u062f\u0648\u0627\u062a \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0635\u0648\u0631 \u0627\u0644\u0639\u0627\u0645\u0629 \u0648\u062e\u0631\u0627\u0626\u0637 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0644\u0644\u0639\u0645\u064a\u0644 \/ \u0627\u0644\u0645\u0634\u062a\u0631\u064a \u0627\u0644\u0645\u0631\u0646\u0629 \u0648\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0645\u0639\u062f\u0629 \u0645\u0633\u0628\u0642\u064b\u0627 \u0645\u0639 \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0645\u0644\u0643\u064a\u0629 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0639\u0628\u0631 \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"604\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/04\/uxpressia-customer-journey-platform.jpg\" alt=\"&#x623;&#x62F;&#x627;&#x629; &#x631;&#x62D;&#x644;&#x629; &#x627;&#x644;&#x639;&#x645;&#x644;&#x627;&#x621; &#x645;&#x646; uxpressia\" class=\"wp-image-360336\"\/><\/figure><\/div>\n<p class=\"has-text-align-center\"><em>\u0647\u0644 \u062a\u0641\u0643\u0631 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0627\u0629\u061f \u0642\u0628\u0644 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u060c \u0646\u062f\u0639\u0648\u0643 \u0644\u0642\u0631\u0627\u0621\u0629: <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a3%d9%81%d8%b6%d9%84-7-%d8%a8%d8%af%d8%a7%d8%a6%d9%84-%d9%88%d9%85%d9%86%d8%a7%d9%81%d8%b3%d9%8a%d9%86-%d9%84%d9%80-uxpressia\/\" target=\"_blank\" rel=\"noopener\">\u0628\u062f\u064a\u0644 Uxpressia<\/a> .<\/em><\/p>\n\n<h3 class=\"wp-block-heading\">8. Lucidchart: \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629<\/h3>\n\n<p>\u062a\u0642\u062f\u0645 Lucidchart \u062d\u0644\u0648\u0644\u064b\u0627 \u0645\u062a\u0639\u062f\u062f\u0629 \u060c \u0623\u062d\u062f\u0647\u0627 \u0647\u0648 \u0625\u0646\u0634\u0627\u0621 \u0631\u062d\u0644\u0629 \u0639\u0645\u064a\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0639\u064a\u064a\u0646 \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u064a\u0645\u0631 \u0628\u0647\u0627 \u0648\u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0623\u064a \u0648\u0642\u062a \u0645\u0636\u0649 \u0645\u0639 \u0639\u0645\u064a\u0644 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0623\u0648\u0644\u064a.<\/p>\n\n<p>\u064a\u0639\u062f \u0647\u0630\u0627 \u0645\u062b\u0627\u0644\u064a\u064b\u0627 \u0644\u0625\u0646\u0634\u0627\u0621 \u0645\u062e\u0637\u0637\u0627\u062a \u062a\u0641\u0635\u064a\u0644\u064a\u0629 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0632\u064a\u0627\u062f\u0629 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u062c\u0627\u0646\u0628\u064a.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"604\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/04\/lucidchart-customer-journey-tool.jpg\" alt=\"&#x623;&#x641;&#x636;&#x644; &#x623;&#x62F;&#x627;&#x629; &#x644;&#x631;&#x62D;&#x644;&#x629; &#x627;&#x644;&#x639;&#x645;&#x64A;&#x644; 2022\" class=\"wp-image-360345\"\/><\/figure><\/div>\n<h3 class=\"wp-block-heading\">9. Microsoft Visio: \u062c\u0639\u0644 \u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u0633\u0647\u0644\u0629<\/h3>\n\n<p>\u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c Microsoft Visio \u0644\u0625\u0646\u0634\u0627\u0621 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u062a\u062e\u0637\u064a\u0637\u064a\u0629 \u0648\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0627\u0646\u0633\u064a\u0627\u0628\u064a\u0629. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0627\u0629 \u0627\u0644\u062a\u0635\u0648\u0631 \u0647\u0630\u0647 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0625\u0646\u0634\u0627\u0621 \u0631\u0633\u0648\u0645 \u0628\u064a\u0627\u0646\u064a\u0629 \u0628\u0633\u064a\u0637\u0629 \u0623\u0648 \u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u064b\u0627 \u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0643\u0645\u0627 \u064a\u0648\u0641\u0631 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u0634\u0643\u0627\u0644 \u0648\u0627\u0644\u0643\u0627\u0626\u0646\u0627\u062a \u0648\u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0645\u0636\u0645\u0646\u0629 \u0644\u0644\u0639\u0645\u0644 \u0645\u0639\u0647\u0627.<\/p>\n\n<p>\u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0645\u0646 Visio \u0647\u0648 \u062c\u0639\u0644 \u0627\u0644\u0631\u0633\u0645 \u0627\u0644\u062a\u062e\u0637\u064a\u0637\u064a \u0633\u0647\u0644\u0627\u064b \u0642\u062f\u0631 \u0627\u0644\u0625\u0645\u0643\u0627\u0646 \u0639\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.<\/p>\n\n<p><strong>\u0645\u0644\u0627\u062d\u0638\u0629:<\/strong> \u0647\u0630\u0627 \u0645\u0646\u062a\u062c Microsoft \u064a\u0628\u0627\u0639 \u0643\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 MS Office.<\/p>\n\n<h3 class=\"wp-block-heading\">10. \u0646\u0642\u0637\u0629 \u0627\u0644\u0644\u0645\u0633: \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0645\u0631\u0646\u0629 \u0628\u0646\u0633\u0628\u0629 100\u066a<\/h3>\n\n<p>\u062a\u0633\u0627\u0639\u062f\u0643 \u0623\u062f\u0627\u0629 \u062e\u0631\u064a\u0637\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0623\u0648 SaaS \u0639\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0628\u0637\u0631\u0642 \u0645\u062e\u062a\u0644\u0641\u0629 \u060c \u0645\u0648\u062c\u0647\u0629 \u0646\u062d\u0648 \u0627\u0644\u0647\u062f\u0641 \u060c \u062a\u0648\u0641\u0631 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u062a\u0633\u0645\u062d \u0644\u0643 \u0628\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0645\u0639 \u062c\u0645\u064a\u0639 \u0623\u0639\u0636\u0627\u0621 \u0642\u0633\u0645\u0643 \u060c \u0648\u0645\u0631\u0627\u062c\u0639\u0629 \u062c\u0645\u064a\u0639 \u0632\u0648\u0627\u064a\u0627 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646\u062f \u0627\u0644\u0642\u062f\u0648\u0645 \u0639\u0644\u0649 \u0627\u062a\u0635\u0627\u0644 \u0628\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u060c \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0645\u0646\u062a\u062c \u0623\u0648 \u062e\u062f\u0645\u0629 \u0648\u063a\u064a\u0631 \u0630\u0644\u0643 \u0627\u0644\u0643\u062b\u064a\u0631.<\/p>\n\n<p>\u0647\u0646\u0627\u0643 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0642\u0648\u0627\u0644\u0628 \u062e\u0631\u0627\u0626\u0637 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u062a\u0646\u0633\u064a\u0642\u0627\u062a \u0645\u062b\u0644 PowerPoint \u060c \u0648\u0644\u0643\u0646 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u060c \u0641\u0625\u0646 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u0630\u0643\u0648\u0631\u0629 \u0641\u064a \u0627\u0644\u0645\u0646\u0634\u0648\u0631 \u0644\u062f\u064a\u0647\u0627 \u0628\u0627\u0644\u0641\u0639\u0644 \u0628\u0639\u0636 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u064a \u062a\u0646\u062a\u0638\u0631\u0647\u0627 \u0648\u062a\u0648\u0641\u0631 \u0642\u064a\u0645\u0629 \u0623\u062e\u0631\u0649 \u0639\u0646\u062f\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 <a href=\"https:\/\/www.questionpro.com\/blog\/data-mapping\/\">\u0628\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/a> \u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"Other_tools_to_create_Customer_Journey_Maps\">\u0623\u062f\u0648\u0627\u062a \u0623\u062e\u0631\u0649 \u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h2>\n\n<p>\u0644\u0642\u062f \u0642\u0645\u0646\u0627 \u0628\u0625\u062f\u0631\u0627\u062c \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u060c \u0648\u0644\u0643\u0646 \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u0645\u0636\u064a \u0642\u062f\u0645\u064b\u0627 \u060c \u0641\u0625\u0644\u064a\u0643 \u0623\u062f\u0648\u0627\u062a \u0623\u062e\u0631\u0649 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0628\u0639\u0636 \u0627\u0644\u0645\u062d\u062a\u0631\u0641\u064a\u0646 \u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645:<\/p>\n\n<h3 class=\"wp-block-heading\">1. \u0642\u0645\u0627\u0634<\/h3>\n\n<p>Canvas \u0647\u064a \u0623\u062f\u0627\u0629 \u0628\u0633\u064a\u0637\u0629 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a. \u064a\u062a\u064a\u062d \u0644\u0643 \u0635\u0627\u0646\u0639 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0627\u0644\u0631\u062d\u0644\u0629 \u0645\u0639 \u0639\u0645\u0644\u0627\u0626\u0643 \u0623\u0648 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0638\u0647\u0627\u0631 \u0645\u0627 \u064a\u0641\u0639\u0644\u0648\u0646\u0647 \u0642\u0628\u0644 \u0648\u0628\u0639\u062f \u0634\u0631\u0627\u0621 \u0634\u064a\u0621 \u0645\u0627.<\/p>\n\n<h3 class=\"wp-block-heading\">2. \u0641\u0631\u064a\u0633\u0643\u0648<\/h3>\n\n<p>Fresco \u0647\u0648 \u0645\u0643\u0627\u0646 \u0639\u0645\u0644 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0645\u0644 \u0645\u0639\u064b\u0627 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0639\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0645\u0639\u062f\u0629 \u0645\u0633\u0628\u0642\u064b\u0627. \u062a\u0633\u0627\u0639\u062f Fresco \u0641\u0631\u064a\u0642\u0643 \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u062a\u0639\u0627\u0648\u0646\u0647\u0645 \u060c \u0633\u0648\u0627\u0621 \u0643\u0627\u0646 \u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0623\u0648 \u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0623\u0648 \u062a\u0637\u0648\u064a\u0631 \u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n\n<h3 class=\"wp-block-heading\">3. OmniGraffle<\/h3>\n\n<p>OmniGraffle \u060c \u0645\u0646 \u0642\u0628\u0644 OmniGroup \u060c \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0641\u064a \u0643\u0644 \u0634\u064a\u0621 \u0645\u0646 \u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0635\u0641\u062d\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u062f\u0627\u062e\u0644\u064a. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0627\u0629 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u062f\u0642\u0629 \u064a\u0645\u0643\u0646 \u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0622\u062e\u0631\u064a\u0646. <\/p>\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0644\u062c\u0645\u064a\u0639 \u0645\u0646 \u0627\u0644\u0641\u0646\u0627\u0646\u064a\u0646 \u0648\u0627\u0644\u0645\u0635\u0645\u0645\u064a\u0646 \u0627\u0644\u0645\u062d\u062a\u0631\u0641\u064a\u0646 \u0625\u0644\u0649 \u0645\u0635\u0645\u0645\u064a \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u063a\u064a\u0631 \u0627\u0644\u0631\u0633\u0645\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0628\u062a\u062f\u0626\u064a\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 OmniGraffle. \u0645\u0627 \u064a\u062c\u0639\u0644 OmniGraffle \u0631\u0627\u0626\u0639\u064b\u0627 \u0647\u0648 \u0645\u062f\u0649 \u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0628\u062f\u0621.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Salesforce Pardot<\/h3>\n\n<p>Salesforce Pardot \u0647\u064a \u0623\u062f\u0627\u0629 \u0623\u062e\u0631\u0649 \u0628\u0648\u0627\u0633\u0637\u0629 Salesforce. \u0625\u0646\u0647 \u0623\u0645\u0631 \u0631\u0627\u0626\u0639 \u0641\u064a \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0637\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">5. CloudCherry<\/h3>\n\n<p>CloudCherry \u0647\u0648 \u0645\u062f\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a \u064a\u0633\u062a\u062e\u062f\u0645 \u0646\u0647\u062c\u064b\u0627 \u0642\u0627\u0626\u0645\u064b\u0627 \u0639\u0644\u0649 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u062f\u0642\u064a\u0642\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u0648\u0641\u0631 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0646\u0635\u0629 \u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0642\u0648\u064a\u0629 \u0648\u0635\u0631\u064a\u062d\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u0627\u0644\u062a\u0646\u0628\u0624 \u0628\u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0623\u062c\u0644 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0631\u0628\u062d.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"What_Makes_a_Customer_Journey_Mapping_Tool_Great?\">\u0645\u0627 \u0627\u0644\u0630\u064a \u064a\u062c\u0639\u0644 \u0623\u062f\u0627\u0629 \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0631\u0627\u0626\u0639\u0629\u061f<\/h2>\n\n<p>\u0647\u0646\u0627\u0643 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u061b \u0648\u0645\u0639 \u0630\u0644\u0643 \u060c \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u0623\u062f\u0627\u0629 \u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062c\u064a\u062f\u0629 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649 \u0645\u0646 \u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a 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\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0643\u0644 \u0648\u0638\u064a\u0641\u0629 \u062a\u0642\u0631\u064a\u0628\u064b\u0627 \u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u060c \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u060c \u0648\u0627\u0644\u0628\u062d\u062b \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a \u060c \u0648\u062a\u0635\u0645\u064a\u0645 \u0648\u0627\u062c\u0647\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 (UI) \u060c \u0648\u0627\u0644\u0645\u0632\u064a\u062f.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0642\u0648\u0627\u0644\u0628 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635<\/h3>\u062a\u0642\u062f\u0645 SuiteCX \u0642\u0648\u0627\u0644\u0628 \u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u062a\u062e\u0635\u064a\u0635\u0647\u0627 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u060c \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u062a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0639\u0645\u0644.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0623\u062e\u0631\u0649<\/h3>\u064a\u062a\u0643\u0627\u0645\u0644 SuiteCX \u0645\u0646 QuestionPro \u0645\u0639 \u0623\u062f\u0648\u0627\u062a QuestionPro \u0627\u0644\u0623\u062e\u0631\u0649 \u0645\u062b\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0645\u0633\u062d \u060c \u0648\u0628\u0631\u0627\u0645\u062c NPS \u060c \u0648\u0628\u0631\u0627\u0645\u062c \u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642 \u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0645\u0646 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0631\u0624\u0649 \u0645\u0646 \u0645\u0635\u0627\u062f\u0631 \u0645\u062e\u062a\u0644\u0641\u0629 \u0648\u062f\u0645\u062c\u0647\u0627 \u0641\u064a \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645.<\/li>\n<\/ul>\n\n<ul>\n<li><h3>\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629<\/h3>\u064a\u062c\u0639\u0644 SuiteCX \u0645\u0646 \u0627\u0644\u0633\u0647\u0644 \u0627\u0644\u0639\u0645\u0644 \u0645\u0639\u064b\u0627 \u0639\u0644\u0649 \u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 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CX \u0628\u0639\u0636\u064b\u0627 \u0645\u0646 \u0623\u062f\u0648\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0642\u062f\u0645\u064b\u0627 \u0648\u0634\u0645\u0648\u0644\u064a\u0629 \u0627\u0644\u0645\u062a\u0648\u0641\u0631\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642. \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u062d\u0648\u0644 \u0623\u0641\u0643\u0627\u0631 \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0645\u0634\u0627\u0639\u0631\u0647\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro CX \u0627\u0644\u064a\u0648\u0645.<\/p>\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">Create memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\t<a href=\"#userliteForm\" 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