{"id":789983,"date":"2018-10-30T23:25:17","date_gmt":"2018-10-31T06:25:17","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/21-%d9%86%d9%85%d8%a7%d8%b0%d8%ac-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%a3%d9%85%d8%ab%d9%84%d8%a9-%d9%88%d8%b9%d9%8a%d9%86%d8%a7%d8%aa\/"},"modified":"2026-01-28T08:02:48","modified_gmt":"2026-01-28T15:02:48","slug":"21-%d9%86%d9%85%d8%a7%d8%b0%d8%ac-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%a3%d9%85%d8%ab%d9%84%d8%a9-%d9%88%d8%b9%d9%8a%d9%86%d8%a7%d8%aa","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/21-%d9%86%d9%85%d8%a7%d8%b0%d8%ac-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%a3%d9%85%d8%ab%d9%84%d8%a9-%d9%88%d8%b9%d9%8a%d9%86%d8%a7%d8%aa\/","title":{"rendered":"\u00a021 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0646 \u0623\u0634\u0647\u0631 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0628\u062d\u0648\u062b \u0628\u0623\u0645\u062b\u0644\u0629 \u062c\u0627\u0647\u0632\u0629"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0647\u0648 \u0623\u062f\u0627\u0629 \u0628\u062d\u062b \u0633\u0648\u0642\u064a\u0629 \u062a\u062a\u0643\u0648\u0646 \u0645\u0646 \u0623\u0633\u0626\u0644\u0629 \u0623\u0648 \u0645\u062d\u0627\u0648\u0631 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0627\u0633\u062a\u0646\u0628\u0627\u0637 \u0648\u062c\u0645\u0639 \u0631\u062f\u0648\u062f \u0645\u0646 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646. \u064a\u062a\u0643\u0648\u0646 \u0623\u064a \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0639\u0627\u062f\u0629\u064b \u0645\u0646 \u0645\u0632\u064a\u062c \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0648\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u061b \u062d\u064a\u062b \u062a\u062a\u064a\u062d \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0644\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0627\u0644\u062a\u0639\u0628\u064a\u0631 \u0639\u0646 \u0622\u0631\u0627\u0626\u0647\u0645 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0641\u064a \u0643\u0644 \u0645\u0646 \u0627\u0644\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642\u064a\u0629 \u0627\u0644\u0646\u0648\u0639\u064a\u0629 \u0648\u0627\u0644\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642\u064a\u0629 \u0627\u0644\u0643\u0645\u064a\u0629\u060c \u0648\u0630\u0644\u0643 \u0639\u0628\u0631 \u062a\u0648\u0638\u064a\u0641 \u0623\u0646\u0648\u0627\u0639 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0646\u0633\u062a\u0639\u0631\u0636 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644\u060c 21 \u0646\u0645\u0648\u0630\u062c\u064b\u0627 \u0645\u0646 \u0623\u0634\u0647\u0631 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0628\u062d\u0648\u062b \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 \u0648\u0639\u064a\u0646\u0627\u062a \u0639\u0645\u0644\u064a\u0629\u060c \u0644\u062a\u0648\u0636\u064a\u062d \u0643\u064a\u0641\u064a\u0629 \u062a\u0635\u0645\u064a\u0645\u0647\u0627 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0641\u064a \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0628\u0641\u0639\u0627\u0644\u064a\u0629 \u0648\u062f\u0642\u0629.<\/span><\/p>\n<p style=\"text-align: center;\">\u0627\u0639\u0631\u0641 \u0623\u0643\u062b\u0631 \u0639\u0646: \u0623\u0647\u0645 \u0627\u0644\u0627\u0633\u0626\u0644\u0629 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0623\u0646 \u062a\u0637\u0631\u062d\u0647\u0627 \u0641\u064a <a href=\"https:\/\/www.questionpro.com\/\/blog\/ar\/%D8%A7%D8%B3%D8%AA%D8%A8%D9%8A%D8%A7%D9%86-%D8%A7%D9%84%D8%B4%D8%AE%D8%B5%D9%8A%D8%A9-%D8%A3%D9%87%D9%85-25-%D8%B3%D8%A4%D8%A7%D9%84%D8%A7%D9%8B-%D8%8C-%D8%A7%D9%84%D8%AA%D8%B9%D8%B1%D9%8A%D9%81\/\">\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629<\/a><\/p>\n<h2><b>\u0623\u0646\u0648\u0627\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u0644\u0645\u0646\u0627 \u0623\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0625\u0645\u0627 \u0645\u0647\u064a\u0643\u0644\u0627\u064b \u0623\u0648 \u063a\u064a\u0631 \u0645\u0647\u064a\u0643\u0644. \u0644\u062a\u0648\u0636\u064a\u062d \u0630\u0644\u0643:<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0647\u064a\u0643\u0644\u0629 (Structured Questionnaires):<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0643\u0645\u064a\u0629. \u064a\u062a\u0645 \u062a\u0635\u0645\u064a\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062c\u0645\u0639 \u0646\u0648\u0639 \u0645\u062d\u062f\u062f \u062c\u062f\u064b\u0627 \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a. \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0644\u0628\u062f\u0621 \u062a\u062d\u0642\u064a\u0642 \u0631\u0633\u0645\u064a \u0623\u0648 \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0625\u062b\u0628\u0627\u062a \u0623\u0648 \u0646\u0641\u064a \u0641\u0631\u0636\u064a\u0629 \u0633\u0627\u0628\u0642\u0629.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0647\u064a\u0643\u0644\u0629 (Unstructured Questionnaires):<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0643\u064a\u0641\u064a\u0629\/\u0627\u0644\u0646\u0648\u0639\u064a\u0629. \u064a\u062d\u062a\u0648\u064a \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0639\u0644\u0649 \u0647\u064a\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0648\u0623\u0633\u0626\u0644\u0629 \u0641\u0631\u0639\u064a\u0629 \u0645\u062a\u0641\u0631\u0639\u0629\u060c \u0648\u0644\u0643\u0646\u0647 \u0644\u0627 \u064a\u0642\u064a\u0651\u062f \u0631\u062f\u0648\u062f \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646\u060c \u0641\u0641\u064a\u0647 \u062a\u0643\u0648\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0623\u0643\u062b\u0631 \u0627\u0646\u0641\u062a\u0627\u062d\u064b\u0627\u060c \u0645\u0645\u0627 \u064a\u0633\u0645\u062d \u0628\u062c\u0645\u0639 \u0631\u062f\u0648\u062f \u0645\u0641\u0635\u0644\u0629 \u0648\u0634\u0627\u0645\u0644\u0629.<\/span><\/p>\n<h2><b>\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u062d\u062a\u0648\u064a \u0623\u064a \u0645\u0633\u062d \u0623\u0648 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0623\u0648 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0623\u064a \u0639\u0644\u0649 \u0623\u0646\u0648\u0627\u0639 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0623\u0628\u0631\u0632 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0648\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0648\u0627\u0633\u0639:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 (Open-Ended Questions):<\/b><span style=\"font-weight: 400;\"> \u062a\u064f\u0639\u062f \u0645\u0646 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0648\u062a\u062a\u064a\u062d \u0647\u0630\u0647 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0639\u0645\u0642\u0629 \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u060c \u062d\u064a\u062b \u062a\u0645\u0646\u062d\u0647 \u0645\u062c\u0627\u0644\u064b\u0627 \u0648\u0627\u0633\u0639\u064b\u0627 \u0644\u0644\u062a\u0639\u0628\u064a\u0631 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062b\u0646\u0627\u0626\u064a\u0629 (Dichotomous Questions):<\/b><span style=\"font-weight: 400;\"> \u0647\u064a \u0623\u0633\u0626\u0644\u0629 \u0645\u063a\u0644\u0642\u0629 \u0645\u0646 \u0646\u0648\u0639 &#8220;\u0646\u0639\u0645\/\u0644\u0627&#8221;. \u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0639\u0627\u062f\u0629\u064b \u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u062a\u062d\u0642\u0642 \u0623\u0633\u0627\u0633\u064a \u0623\u0648 \u062a\u0623\u0643\u064a\u062f \u0645\u0639\u0644\u0648\u0645\u0629. \u0648\u0647\u064a \u0645\u0646 \u0623\u0628\u0633\u0637 \u0623\u0646\u0648\u0627\u0639 <a href=\"https:\/\/www.questionpro.com\/\/blog\/ar\/%D8%A3%D9%87%D9%85-50-%D8%B3%D8%A4%D8%A7%D9%84%D8%A7%D9%8B-%D9%81%D9%8A-%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D8%A8%D9%8A%D8%A7%D9%86-%D9%8A%D8%AC%D8%A8-%D8%B7%D8%B1%D8%AD%D9%87%D8%A7-%D8%B9%D9%84%D9%89\/\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a<\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u062a\u0639\u062f\u062f (Multiple-Choice Questions):<\/b><span style=\"font-weight: 400;\"> \u0648\u0647\u064a \u0623\u0633\u0626\u0644\u0629 \u0645\u063a\u0644\u0642\u0629 \u062a\u064f\u0639\u062f \u0633\u0647\u0644\u0629 \u0644\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629\u060c \u0648\u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0625\u0645\u0627 \u0623\u0633\u0626\u0644\u0629 \u0627\u062e\u062a\u064a\u0627\u0631 \u0641\u0631\u062f\u064a \u0623\u0648 \u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u062a\u0639\u062f\u062f. \u0648\u064a\u062a\u0636\u0645\u0646 \u0643\u0644 \u0633\u0624\u0627\u0644 \u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u062a\u0639\u062f\u062f \u0646\u0635\u064b\u0627 \u063a\u064a\u0631 \u0645\u0643\u062a\u0645\u0644 (\u0627\u0644\u0633\u0624\u0627\u0644)\u060c \u0648\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629 \u0623\u0648 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u060c \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0645\u062a\u0642\u0627\u0631\u0628\u0629\u060c \u0648\u0645\u0634\u062a\u062a\u0627\u062a \u0623\u0648 \u0625\u062c\u0627\u0628\u0627\u062a \u062e\u0627\u0637\u0626\u0629. \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0632\u064a\u062c \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0648\u0641\u0642\u064b\u0627 \u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0628\u062d\u062b.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0633\u0624\u0627\u0644 \u0645\u0642\u064a\u0627\u0633 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u064f\u0631\u0648\u0650\u062c (NPS):<\/b><span style=\"font-weight: 400;\"> \u0646\u0648\u0639 \u0634\u0627\u0626\u0639 \u0622\u062e\u0631 \u0641\u064a \u0646\u0645\u0627\u0630\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062d\u064a\u062b \u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u062d\u0648\u0644 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0627\u0644\u0645\u0648\u0636\u0648\u0639 \u0642\u064a\u062f \u0627\u0644\u0628\u062d\u062b.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0642\u064a\u0627\u0633 (Scaling Questions):<\/b><span style=\"font-weight: 400;\"> \u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0648\u0627\u0633\u0639 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0623\u0646\u0647\u0627 \u062a\u062c\u0639\u0644 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647\u0627 \u0633\u0647\u0644\u064b\u0627 \u0644\u0644\u063a\u0627\u064a\u0629. \u062a\u0633\u062a\u0646\u062f \u0647\u0630\u0647 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0625\u0644\u0649 \u0645\u0628\u0627\u062f\u0626 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u0631\u0628\u0639\u0629: \u0627\u0644\u0627\u0633\u0645\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u0631\u062a\u064a\u0628\u064a\u0629\u060c \u0648\u0627\u0644\u0641\u0626\u0648\u064a\u0629\u060c \u0648\u0627\u0644\u0646\u0633\u0628\u064a\u0629.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\">\u0645\u0642\u0627\u0644 \u0630\u0627\u062a \u0635\u0644\u0629: 50 \u0633\u0624\u0627\u0644 \u0645\u0646 \u0623\u0633\u0626\u0644\u0629 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%D8%A3%D9%87%D9%85-50-%D8%B3%D8%A4%D8%A7%D9%84%D8%A7%D9%8B-%D9%81%D9%8A-%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D8%A8%D9%8A%D8%A7%D9%86-%D9%8A%D8%AC%D8%A8-%D8%B7%D8%B1%D8%AD%D9%87%D8%A7-%D8%B9%D9%84%D9%89\/\">\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062f\u0631\u0627\u0633\u0629 \u0633\u0644\u0648\u0643 \u0627\u0644\u0637\u0641\u0644<\/a> \u0648\u0646\u0635\u0627\u0626\u062d \u0647\u0627\u0645\u0629<\/p>\n<h2><b>\u00a021 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0646 \u0623\u0634\u0647\u0631 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0644\u0623\u0645\u062b\u0644\u0629 \u0648\u0627\u0644\u0639\u064a\u0646\u0627\u062a<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0641\u064a \u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0642\u064a\u0645\u0629 \u062a\u0645\u0643\u0646\u0647\u0627 \u0645\u0646 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0623\u0639\u0645\u0627\u0644 \u0645\u0633\u062a\u0646\u064a\u0631\u0629. \u0647\u0646\u0627\u0643 \u0645\u0648\u0627\u0642\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0642\u0648\u064a\u0629 \u0645\u062a\u0627\u062d\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u062a\u062a\u064a\u062d \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0646\u0648\u0627\u0639 \u0645\u062a\u0639\u062f\u062f\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629\u060c \u0648\u0646\u0645\u0627\u0630\u062c \u062c\u0627\u0647\u0632\u0629 \u0644\u062a\u0646\u0633\u064a\u0642\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0645\u062a\u0642\u062f\u0645\u0629\u060c \u0648\u063a\u064a\u0631\u0647\u0627 \u0645\u0646 \u0627\u0644\u0645\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u0647\u0651\u0644 \u0639\u0645\u0644\u064a\u0629 \u0627\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u0625\u062c\u0631\u0627\u0621 \u0623\u0628\u062d\u0627\u062b \u0633\u0648\u0642 \u0634\u0627\u0645\u0644\u0629.<\/span><\/p>\n<p><b>\u0645\u062b\u0627\u0644 \u062a\u0648\u0636\u064a\u062d\u064a:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u0639\u0646\u062f\u0645\u0627 \u062a\u0631\u063a\u0628 \u0645\u0624\u0633\u0633\u0629 \u0645\u0627 \u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u0628\u062d\u062b \u0633\u0648\u0642\u064a \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u062a\u0633\u0639\u064a\u0631 \u0627\u0644\u0623\u0645\u062b\u0644 \u0644\u0645\u0646\u062a\u062c \u062c\u062f\u064a\u062f \u0628\u0647\u062f\u0641 \u0632\u064a\u0627\u062f\u0629 \u062d\u0635\u062a\u0647\u0627 \u0627\u0644\u0633\u0648\u0642\u064a\u0629\u060c \u064a\u0645\u0643\u0646\u0647\u0627 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646 \u0648\u0625\u0631\u0633\u0627\u0644\u0647 \u0625\u0644\u0649 \u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641 \u0639\u0628\u0631 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642 \u0627\u0644\u0645\u062a\u0642\u062f\u0645. \u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0641\u064a \u062a\u0646\u0641\u064a\u0630 \u0628\u062d\u062b \u0633\u0648\u0642\u064a \u0634\u0627\u0645\u0644 \u064a\u0645\u0643\u0651\u0646\u0647\u0627 \u0645\u0646 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0648\u0627\u0644\u0622\u0646 \u0628\u0639\u062f \u0623\u0646 \u062a\u0639\u0631\u0641\u0646\u0627 \u0639\u0644\u0649 \u0645\u0641\u0647\u0648\u0645 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u062a\u0647 \u0641\u064a \u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642\u060c \u0646\u0642\u062f\u0645 \u0628\u0639\u0636 \u0627\u0644\u0623\u0645\u062b\u0644\u0629 \u0648\u0627\u0644\u0639\u064a\u0646\u0627\u062a \u0645\u0646 \u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u064b\u0627 \u0639\u0644\u0649 \u0645\u0646\u0635\u0629 QuestionPro.<\/span><\/p>\n<h2><b>\u0623\u0648\u0644\u064b\u0627: \u0623\u0645\u062b\u0644\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u062a\u0645\u064a\u0632 \u0645\u0646\u0635\u0629 QuestionPro \u0628\u062a\u0642\u062f\u064a\u0645 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u063a\u0637\u064a \u0643\u0627\u0641\u0629 \u0645\u0631\u0627\u062d\u0644 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u062a\u0641\u0627\u0639\u0644\u0647 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u062d\u062a\u0649 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u0647 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0647\u0627. \u062a\u064f\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0623\u0648 \u0627\u0644\u0646\u0645\u0627\u0630\u062c \u0623\u0645\u062b\u0644\u0629 \u0645\u0645\u062a\u0627\u0632\u0629 \u0644\u062a\u0635\u0645\u064a\u0645\u00a0 \u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0648\u0628\u062f\u0621 \u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0631\u0628\u062a\u0647\u0645 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645.<\/span><\/p>\n<h3><b>1. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT):<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0647\u0648 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0634\u0627\u0645\u0644 \u064a\u0642\u064a\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0631\u0628\u062a\u0647\u0645 \u0628\u0637\u0631\u064a\u0642\u0629 360 \u062f\u0631\u062c\u0629. \u064a\u062a\u0636\u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0623\u0646\u0648\u0627\u0639\u064b\u0627 \u0645\u062a\u0639\u062f\u062f\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0645\u062b\u0644 \u0633\u0624\u0627\u0644 \u0642\u064a\u0627\u0633 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u064f\u0631\u0648\u0650\u062c\u064a\u0646 Net Promoter Score (NPS) \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u062a\u0639\u062f\u062f\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644\u0647 \u0623\u062f\u0627\u0629 \u0645\u062b\u0627\u0644\u064a\u0629 \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=230&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_230\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yb3tf4uv\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>2.\u00a0 \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0623\u0648 \u0627\u0644\u0642\u0627\u0644\u0628 \u0623\u0633\u0626\u0644\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u060c \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a. \u0648\u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0625\u062c\u0631\u0627\u0621 \u0645\u0631\u0627\u062c\u0639\u0629 \u0634\u0627\u0645\u0644\u0629 \u0648\u0639\u0645\u064a\u0642\u0629 \u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0633\u0645\u0639\u062a\u0647 \u0641\u064a \u0627\u0644\u0633\u0648\u0642<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=166&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_166\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yb9k6qc7\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>3. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u0645\u062a\u0627\u062c\u0631 \u0627\u0644\u062a\u062c\u0632\u0626\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0641\u064a \u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062d\u0648\u0644 \u062c\u0645\u064a\u0639 \u062c\u0648\u0627\u0646\u0628 \u0645\u062a\u062c\u0631 \u0627\u0644\u062a\u062c\u0632\u0626\u0629\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0646\u0637\u0628\u0627\u0639\u0627\u062a\u0647\u0645 \u0639\u0646 \u0627\u0644\u0645\u062a\u062c\u0631. \u0648\u064a\u062a\u0636\u0645\u0646 \u0623\u0633\u0626\u0644\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062a\u062c\u0631\u060c \u0645\u062b\u0644 \u0627\u0644\u0645\u0648\u0642\u0639\u060c \u0648\u0627\u0644\u0645\u062e\u0632\u0648\u0646\u060c \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0627\u0644\u062a\u0633\u0639\u064a\u0631\u060c \u0648\u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0645\u0627\u0644\u060c \u0648\u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=131&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_131\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/ycyftk95\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>4. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0639\u0644\u0649 \u062a\u0642\u064a\u064a\u0645 \u0648\u062a\u062d\u0644\u064a\u0644 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0642\u0628\u0644 \u0645\u0645\u062b\u0644\u064a \u0627\u0644\u062e\u062f\u0645\u0629. \u064a\u062d\u062a\u0648\u064a \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0639\u0644\u0649 \u0642\u0627\u0626\u0645\u0629 \u0634\u0627\u0645\u0644\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0637\u0631\u062d\u0647\u0627 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645 \u062d\u0648\u0644 \u062a\u062c\u0631\u0628\u062a\u0647\u0645 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0645\u0645\u062b\u0644 \u0627\u0644\u062e\u062f\u0645\u0629.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=226&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_226\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yc9b3np8\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>5. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u064e\u0651\u0645\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0642\u064a\u0633 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u2013\u0627\u0644\u0645\u0639\u0631\u0648\u0641 \u0628\u0627\u0633\u0645 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u064a\u0644 (VOC)\u2013 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u064e\u0651\u0645\u0629 \u0648\u0623\u0647\u0645\u064a\u062a\u0647\u0627 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0647\u0645\u060c \u0648\u0647\u0648 \u064a\u0633\u0627\u0639\u062f \u0641\u064a \u0641\u0647\u0645 \u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u062a\u064a \u064a\u0642\u062f\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0639\u0645\u0644\u0643 \u0648\u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=262976&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_262976\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/ydarjxca\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>6. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u062f\u0648\u0627\u0641\u0639 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0634\u0631\u0627\u0621:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0647\u062f\u0641 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0625\u0644\u0649 \u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u062d\u0648\u0644 \u0623\u0633\u0628\u0627\u0628 \u0642\u064a\u0627\u0645\u0647\u0645 \u0628\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u0627\u0644\u062f\u0648\u0627\u0641\u0639 \u0627\u0644\u0646\u0641\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u0643\u0627\u0646\u062a \u0648\u0631\u0627\u0621 \u0642\u0631\u0627\u0631\u0647\u0645. \u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0624\u0649 \u062d\u0648\u0644 \u0639\u0642\u0644\u064a\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0647\u0630\u0647 \u0627\u0644\u062a\u0635\u0648\u0631\u0627\u062a.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=220&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_220\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/y77ucrhn\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h2><b>\u062b\u0627\u0646\u064a\u064b\u0627: \u0623\u0645\u062b\u0644\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 (HR)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0642\u062f\u0645 \u0645\u0646\u0635\u0629 QuestionPro \u0645\u062c\u0645\u0648\u0639\u0629 \u0648\u0627\u0633\u0639\u0629 \u0645\u0646 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629\u060c \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0628\u0633\u0647\u0648\u0644\u0629 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u062d\u0648\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062a\u0639\u062f\u062f\u0629 \u0645\u062b\u0644 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0641\u0648\u0627\u0626\u062f\u060c \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646\u060c \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0625\u0646\u0647\u0627\u0621 \u0627\u0644\u0639\u0645\u0644 \u0648\u063a\u064a\u0631\u0647\u0627. \u062a\u0648\u0641\u0631 \u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0646\u0638\u0631\u0629 \u0634\u0627\u0645\u0644\u0629 \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0645\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/span><\/p>\n<h3><b>7. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0642\u0627\u0628\u0644\u0629 \u0627\u0644\u062e\u0631\u0648\u062c (Exit Interview):<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0639\u0644\u0649 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%D8%AC%D9%85%D8%B9-%D8%A7%D9%84%D8%A8%D9%8A%D8%A7%D9%86%D8%A7%D8%AA-%D9%85%D8%A7%D9%87%D9%8A%D8%AA%D9%87-%D9%88%D8%B7%D8%B1%D9%82%D9%87-%D8%A8%D8%A7%D9%84%D8%A3%D9%85%D8%AB%D9%84%D8%A9\/\">\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/a> \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0627\u0644\u0630\u064a\u0646 \u064a\u063a\u0627\u062f\u0631\u0648\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u064a\u0634\u0645\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062c\u0648\u0627\u0646\u0628 \u0645\u062a\u0639\u062f\u062f\u0629 \u0645\u062b\u0644 \u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u064a\u0627\u0629\u060c \u0648\u0627\u0644\u0623\u062c\u0648\u0631 \u0648\u0627\u0644\u0645\u0632\u0627\u064a\u0627\u060c \u0648\u0627\u0644\u0632\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629\u060c \u0648\u063a\u064a\u0631\u0647\u0627.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=241&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_241\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yd7qp6yd\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>8. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u062d\u0648\u0644 \u062a\u0635\u0648\u0631\u0627\u062a\u0647\u0645 \u0644\u0644\u0639\u0645\u0644 \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0629\u060c \u0648\u064a\u063a\u0637\u064a \u0639\u062f\u0629 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062b\u0644 \u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0633\u0646\u0648\u064a\u060c \u0648\u0627\u0644\u062d\u0648\u0627\u0641\u0632\u060c \u0648\u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u064a\u0627\u0629\u060c \u0648\u062c\u0648\u062f\u0629 \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u060c \u0648\u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629\u060c \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0634\u0631\u0643\u0629\u060c \u0648\u0645\u0631\u0648\u0646\u0629 \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u060c \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u062a\u0623\u0645\u064a\u0646\u064a\u0629\u060c \u0648\u063a\u064a\u0631\u0647\u0627.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=245&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_245\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/ycjd9r56\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>9. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0648\u0638\u0627\u0626\u0641:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u062d\u0648\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644 \u0645\u062b\u0644 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u060c \u0648\u062a\u0648\u062c\u064a\u0647\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u0629\u060c \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0648\u0641\u0631\u0642 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0631\u0634 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644. \u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u0644\u0643\u0644 \u0641\u0631\u062f \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=246&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_246\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/ycdpn4mo\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>10. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0639\u0627\u062f\u0629\u064b \u0645\u0627 \u064a\u0642\u0648\u0645 \u0627\u0644\u0645\u062f\u064a\u0631\u0648\u0646 \u0628\u062a\u0642\u064a\u064a\u0645 \u0645\u0648\u0638\u0641\u064a\u0647\u0645\u060c \u0648\u0644\u0643\u0646 \u0645\u0646 \u0627\u0644\u0646\u0627\u062f\u0631 \u0623\u0646 \u064a\u062d\u062f\u062b \u0627\u0644\u0639\u0643\u0633. \u064a\u062a\u064a\u062d \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u062a\u0642\u062f\u064a\u0645 \u062a\u0642\u064a\u064a\u0645 \u0628\u0646\u0627\u0621 \u0648\u0642\u0627\u0628\u0644 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u062d\u0648\u0644 \u0645\u062f\u064a\u0631\u064a\u0647\u0645 \u0644\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=249&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_249\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/y9c3c56c\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>11. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u062d\u0648\u0644 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0627\u0644\u0645\u0642\u062f\u0645 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u064a\u0633\u0627\u0639\u062f \u0641\u064a \u0642\u064a\u0627\u0633 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0645\u062b\u0644 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u0642\u062f\u0645\u0629\u060c \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645\u060c \u0648\u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062f\u0639\u0645 \u0636\u0645\u0646 \u0627\u0644\u0623\u0637\u0631 \u0627\u0644\u0632\u0645\u0646\u064a\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=254&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_254\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/y955ja29\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><\/h3>\n<h2><b>\u062b\u0627\u0644\u062b\u064b\u0627: \u0623\u0645\u062b\u0644\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0642\u062f\u0645 \u0645\u0643\u062a\u0628\u0629 QuestionPro \u0645\u0646 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062a\u0646\u0648\u0639\u0629 \u062d\u0648\u0644 \u062c\u0645\u064a\u0639 \u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u0645\u062c\u062a\u0645\u0639. \u062a\u062a\u0636\u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0645\u0643\u062a\u0628\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0634\u0627\u0626\u0639\u0629 \u0645\u062b\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0646\u0641\u0633\u064a\u0629\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629\u060c \u0648\u063a\u064a\u0631 \u0630\u0644\u0643 \u0627\u0644\u0643\u062b\u064a\u0631.<\/span><\/p>\n<h3><b>12. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0623\u062c\u064a\u0631 \u0627\u0644\u0623\u0641\u0644\u0627\u0645:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0642\u0627\u0644\u0628 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0642\u0629 \u0644\u062a\u0623\u062c\u064a\u0631 \u0627\u0644\u0623\u0641\u0644\u0627\u0645\u060c \u0648\u0627\u0644\u0628\u062b \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a\u060c \u0623\u0648 \u0627\u0644\u062a\u0646\u0632\u064a\u0644\u0627\u062a \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0633\u0643\u0627\u0646 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u064a\u0646. \u064a\u062a\u0636\u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0623\u0633\u0626\u0644\u0629 \u0645\u062a\u0639\u062f\u062f\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0627\u0633\u062a\u062e\u0644\u0627\u0635 \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0645\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0646\u0634\u0631 \u0627\u0644\u0645\u062d\u062a\u0648\u0649.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=63&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_63\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yc5qamtj\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>13. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u062c\u0645\u0639\u064a\u0627\u062a:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0647\u062f\u0641 \u0647\u0630\u0627 \u0627\u0644\u0642\u0627\u0644\u0628 \u0625\u0644\u0649 \u0642\u064a\u0627\u0633 \u0645\u0633\u062a\u0648\u0649 \u0631\u0636\u0627 \u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u062c\u0645\u0639\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u062a\u0646\u0638\u064a\u0645\u0647\u0627. \u064a\u0645\u0643\u0646 \u0625\u0631\u0633\u0627\u0644 \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0625\u0644\u0649 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0635\u0627\u062f\u0642\u0629 \u062d\u0648\u0644 \u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062c\u0645\u0639\u064a\u0629 \u0648\u0645\u0633\u062a\u0648\u0649 \u0645\u0634\u0627\u0631\u0643\u0629 \u0623\u0639\u0636\u0627\u0626\u0647\u0627.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=112&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_112\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/y7ty2wc8\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>14. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062a\u0642\u064a\u064a\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062c\u0646\u064a\u062f (MEPS):<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0645\u0635\u0645\u0645 \u0644\u062a\u0642\u064a\u064a\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062c\u0646\u064a\u062f \u0641\u064a \u0645\u062d\u0637\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u062a\u062c\u0646\u064a\u062f \u0627\u0644\u0639\u0633\u0643\u0631\u064a\u0629 \u0644\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 (MEPS). \u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u0642\u064a\u0627\u0633 \u0645\u0633\u062a\u0648\u0649 \u0631\u0636\u0627 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0645\u0631\u0627\u0641\u0642\u060c \u0648\u0627\u0644\u0646\u0642\u0644\u060c \u0648\u0627\u0644\u0637\u0639\u0627\u0645 \u0627\u0644\u0645\u0642\u062f\u0645\u060c \u0648\u063a\u064a\u0631\u0647\u0627 \u0645\u0646 \u0627\u0644\u062c\u0648\u0627\u0646\u0628.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=164&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_164\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yau993q4\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<p style=\"text-align: center;\">\u0627\u0639\u0631\u0641 \u0623\u0643\u062b\u0631 \u0639\u0646: <a href=\"https:\/\/www.questionpro.com\/ar\/features\/survey-design\/\">\u062a\u0635\u0645\u064a\u0645 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/a> \u0627\u062d\u062a\u0631\u0627\u0641\u064a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0642\u0648\u0627\u0644\u0628 \u062c\u0627\u0647\u0632\u0629 \u0644\u0636\u0645\u0627\u0646 \u062f\u0642\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062c\u0645\u0639\u0629.<\/p>\n<h3><b>15. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u062a\u0648\u0627\u0641\u0642:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0642\u0627\u0644\u0628 \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0628\u064a\u0646 \u0634\u0631\u064a\u0643\u064a\u0646 \u0641\u064a \u0639\u0644\u0627\u0642\u0629 \u0639\u0627\u0637\u0641\u064a\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0646\u0636\u062c\u060c \u0648\u0627\u0644\u0641\u0647\u0645\u060c \u0648\u0627\u0644\u0631\u063a\u0628\u0629 \u0641\u064a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=210&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_210\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yb4jlovd\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>16. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u0642 \u0627\u0644\u0639\u0627\u0645\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u0645 \u0625\u0646\u0634\u0627\u0621 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0644\u0641\u0647\u0645 \u0627\u0644\u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629 \u0648\u0639\u0627\u062f\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u0642 \u0644\u062f\u0649 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646. \u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0633\u0627\u0633\u064a\u0629 \u0645\u062b\u0644 \u0627\u0644\u0639\u0645\u0631\u060c \u0648\u0627\u0644\u062c\u0646\u0633\u060c \u0648\u062f\u062e\u0644 \u0627\u0644\u0623\u0633\u0631\u0629\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062a\u0642\u062f\u0645\u0629 \u062d\u0648\u0644 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0648\u0642\u062a \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u060c \u0648\u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0645\u0624\u062b\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0627\u0621.<\/span><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"\/a\/showEntry.do?surveyID=66&amp;sourceRef=Blog\">\u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/a><\/p>\n<p><iframe id=\"iframe_66\" style=\"width: 100%; height: 400px; border: 2px;\" src=\"https:\/\/tinyurl.com\/yakvbqur\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><\/h3>\n<h2><b>\u0631\u0627\u0628\u0639\u064b\u0627: \u0623\u0645\u062b\u0644\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u064f\u0639\u062f \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a \u0623\u062d\u062f \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0647\u0645\u0629 \u0641\u064a \u0645\u0643\u062a\u0628\u0629 \u0642\u0648\u0627\u0644\u0628 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a QuestionPro. \u062a\u0645 \u062a\u0635\u0645\u064a\u0645 \u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0644\u0628 \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u062d\u0648\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u062a\u062f\u0631\u064a\u0633\u060c \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u0644\u0627\u0645\u0646\u0647\u062c\u064a\u0629\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u062d\u0648\u0644 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649.<\/span><\/p>\n<h3><b>17. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0636\u0648\u0631 \u0641\u064a \u0627\u0644\u0646\u062f\u0648\u0627\u062a:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629 \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0641\u064a \u0627\u0644\u0646\u062f\u0648\u0629 \u0648\u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645 \u062d\u0648\u0644\u0647\u0627. \u064a\u0634\u0645\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0623\u0633\u0626\u0644\u0629 \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062b\u0644 \u062c\u0648\u062f\u0629 \u0627\u0644\u0646\u062f\u0648\u0629\u060c \u0648\u062c\u0648\u062f\u0629 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src=\"https:\/\/tinyurl.com\/y9su2qsx\" frameborder=\"0\" sandbox=\"allow-same-origin allow-forms allow-scripts\"><\/iframe><\/p>\n<h3><b>20. \u0646\u0645\u0648\u0630\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u062e\u0631\u0648\u062c \u0645\u0646 \u0627\u0644\u062c\u0627\u0645\u0639\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0637\u0644\u0627\u0628 \u062d\u0648\u0644 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0648\u0627\u062f \u0627\u0644\u062f\u0631\u0627\u0633\u064a\u0629\u060c \u0648\u0627\u0644\u0645\u0639\u0644\u0645\u064a\u0646\u060c \u0648\u0627\u0644\u0645\u0646\u0627\u0647\u062c\u060c \u0648\u0627\u0644\u0647\u064a\u0626\u0627\u062a \u0627\u0644\u0637\u0644\u0627\u0628\u064a\u0629\u060c \u0648\u062d\u062f\u0627\u062a \u0627\u0644\u062a\u0648\u0638\u064a\u0641\u060c \u0648\u063a\u064a\u0631\u0647\u0627. 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