{"id":792839,"date":"2023-02-24T19:05:10","date_gmt":"2023-02-25T02:05:10","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d9%85%d9%84%d8%a7%d8%ad%d8%b8%d8%a7%d8%aa-%d8%a7%d9%84%d8%ad%d9%84%d9%82%d8%a9-%d8%a7%d9%84%d9%85%d8%ba%d9%84%d9%82%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%8c-%d8%a7%d9%84%d8%a3%d9%87%d9%85%d9%8a%d8%a9\/"},"modified":"2023-05-19T17:44:53","modified_gmt":"2023-05-19T17:44:53","slug":"%d9%85%d9%84%d8%a7%d8%ad%d8%b8%d8%a7%d8%aa-%d8%a7%d9%84%d8%ad%d9%84%d9%82%d8%a9-%d8%a7%d9%84%d9%85%d8%ba%d9%84%d9%82%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%8c-%d8%a7%d9%84%d8%a3%d9%87%d9%85%d9%8a%d8%a9","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d9%85%d9%84%d8%a7%d8%ad%d8%b8%d8%a7%d8%aa-%d8%a7%d9%84%d8%ad%d9%84%d9%82%d8%a9-%d8%a7%d9%84%d9%85%d8%ba%d9%84%d9%82%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%8c-%d8%a7%d9%84%d8%a3%d9%87%d9%85%d9%8a%d8%a9\/","title":{"rendered":"\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 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\u0628\u0647.<\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u064a\u0645\u0643\u0646\u0643 \u0623\u064a\u0636\u0627 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u062f\u0644\u064a\u0644 \u0644\u0645\u0639\u0631\u0641\u0629 \u0643\u064a\u0641\u064a\u0629 \u0625\u0646\u0634\u0627\u0621 <a href=\"https:\/\/www.questionpro.com\/blog\/customer-journey-guide\/\">\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a> \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0644\u0645\u0639\u0631\u0641\u0629 \u0623\u064a\u0646 \u062a\u0648\u062c\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062a\u064a \u0642\u062f \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0646\u0638\u0627\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u063a\u0644\u0642 \u0627\u0644\u062d\u0644\u0642\u0629.<\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0645\u0631\u062a\u062f\u0629 \u0630\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629<\/h2>\n\n<p>\u062a\u0639\u062f \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0645\u0647\u0645\u0629 \u0644\u0623\u0646\u0647\u0627 \u062a\u062a\u064a\u062d \u0644\u0644\u0646\u0638\u0627\u0645 \u062a\u063a\u064a\u064a\u0631 \u0643\u064a\u0641\u064a\u0629 \u0639\u0645\u0644\u0647 \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0638\u0647\u0648\u0631 \u0625\u062c\u0631\u0627\u0621\u0627\u062a\u0647 \u0627\u0644\u0633\u0627\u0628\u0642\u0629. \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0645\u0646 \u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0646\u0638\u0627\u0645 \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0623\u0648 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062f\u0642\u0629 \u0623\u0648 \u0627\u0644\u062f\u0642\u0629 \u0623\u0648 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0647\u062f\u0641 \u0628\u0634\u0643\u0644 \u0623\u0633\u0631\u0639.<\/p>\n\n<p>\u062f\u0639\u0648\u0646\u0627 \u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0628\u0639\u0636 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u0623\u062e\u0631\u0649 \u0627\u0644\u062a\u064a \u062a\u062c\u0639\u0644 \u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u062a\u062c\u0639\u0644 \u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0630\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0623\u0648\u0644\u0648\u064a\u0629:  <\/p>\n\n<ul>\n<li>\u062a\u0642\u0644\u064a\u0644 \u0632\u0628\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/li>\n<\/ul>\n\n<p>\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u062d\u062f\u062b \u0627\u0636\u0637\u0631\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0623\u0633\u0628\u0627\u0628 \u0639\u062f\u064a\u062f\u0629. \u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0633\u0628\u0628 \u0647\u0648 \u062a\u062c\u0631\u0628\u0629 \u0633\u064a\u0626\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0641\u062a\u0627\u0628\u0639 \u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0639\u0644\u0627\u0642\u0629.<\/p>\n\n<p>\u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644 \u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0623\u0648 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0639\u0645\u064a\u0644\u0643 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u0634\u0643\u0644\u062a\u0647 \u0648\u0625\u062e\u0628\u0627\u0631\u0647 \u0628\u0623\u0646\u0647 \u0633\u064a\u062a\u0645 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u062a\u0639\u0644\u064a\u0642\u0627\u062a\u0647 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644.<\/p>\n\n<p>\u062a\u0633\u0627\u0639\u062f \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0641\u064a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u0635\u062f\u0631 \u060c \u0648\u062a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0623\u0646\u0647\u0645 \u0645\u0633\u0645\u0648\u0639\u0648\u0646 \u060c \u0648\u062a\u0648\u0641\u0631 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u064a\u0648\u064a\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0627\u0636\u0637\u0631\u0627\u0628.<\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f \u062d\u0648\u0644 \u0627\u0644\u0633\u0628\u0628 \u0641\u064a \u0623\u0646 \u0641\u0647\u0645 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%a7-%d9%87%d9%8a-%d9%88%d8%a3%d9%85%d8%ab%d9%84%d8%a9-free-template\/\">\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a> \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u064a\u062d\u0648\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0648\u064a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u062d\u0644\u0642\u0629.  <\/p>\n<\/blockquote>\n\n<ul>\n<li>\u0633\u0645\u0639\u0629 \u0623\u0641\u0636\u0644 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645<\/li>\n<\/ul>\n\n<p>\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0645\u0647\u0645\u0629. \u0644\u0645\u0627\u0630\u0627 \u0627\u061f \u0644\u0623\u0646 \u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0648\u0627\u062c\u0647 \u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u062a\u0648\u0641\u0631 \u0644\u0644\u0645\u0634\u062a\u0631\u064a\u0646 \u0635\u0648\u0631\u0629 \u0641\u0648\u0631\u064a\u0629 \u0644\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0647\u0645.<\/p>\n\n<p>\u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0645\u0646\u0639 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u0631\u0627\u0636\u064a\u0646 \u0645\u0646 \u062a\u0631\u0643 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a. \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0624\u062f\u064a \u0631\u062f\u0643 \u0639\u0644\u0649 \u0645\u0631\u0627\u062c\u0639\u0629 \u0633\u0644\u0628\u064a\u0629 \u0625\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u064a\u0632\u0648\u0631 45\u066a \u0645\u0646 \u0627\u0644\u0645\u0634\u062a\u0631\u064a\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u062a\u062c\u064a\u0628 \u0628\u0634\u0643\u0644 \u0625\u064a\u062c\u0627\u0628\u064a \u0644\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0648\u0627\u062a\u064a\u0629 \u0639\u0644\u0649 Yelp \u0623\u0648 Google My Business (GMB) \u0623\u0648 WebRetailer.<\/p>\n\n<p>\u062a\u0648\u0636\u062d \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0645\u064a\u0644\u0648\u0646 \u0623\u0643\u062b\u0631 \u0625\u0644\u0649 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0645\u0646\u062a\u062c \u0623\u0648 \u062e\u062f\u0645\u0629 \u0628\u0639\u062f \u0631\u062f\u0648\u062f \u0641\u0639\u0644 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0623\u0648 \u062a\u062c\u0631\u0628\u0629 \u0634\u0643\u0648\u0649. \u064a\u0642\u062f\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0630\u0647\u0628 \u0625\u0644\u0649 \u0623\u0628\u0639\u062f \u0627\u0644\u062d\u062f\u0648\u062f \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u0634\u0643\u0644\u0629 \u0645\u0627.<\/p>\n\n<ul>\n<li>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a<\/li>\n<\/ul>\n\n<p>\u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644 \u062d\u0644\u0642\u0629 \u0645\u063a\u0644\u0642\u0629 \u064a\u062c\u0639\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0623\u0643\u0645\u0644\u0647\u0627 \u0623\u0641\u0636\u0644. \u0639\u0646\u062f\u0645\u0627 \u064a\u0643\u0648\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0633\u0639\u062f\u0627\u0621 \u0648\u064a\u062a\u0645 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0623\u0641\u0643\u0627\u0631\u0647\u0645 \u060c \u0641\u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0648\u0635\u0648\u0627 \u0628\u0639\u0645\u0644\u0643 \u0644\u0644\u0622\u062e\u0631\u064a\u0646 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\u0639\u0644\u0649 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u0633\u0644\u0639\u0647\u0627 \u0648\u062e\u062f\u0645\u0627\u062a\u0647\u0627.<\/p>\n\n<p>\u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0645\u0646 QuesionPro CX \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0627 \u064a\u0644\u064a:<\/p>\n\n<ul>\n<li>\u062a\u062d\u062f\u064a\u062f \u0647\u0648\u064a\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/li>\n\n\n\n<li>\u062c\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u0646 \u0623\u062c\u0644 \u0627\u0644\u0639\u0645\u0644<\/li>\n\n\n\n<li>\u064a\u0645\u0643\u0646 \u0623\u062a\u0645\u062a\u0629 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\u0641\u064a \u062a\u062a\u0628\u0639 <a href=\"https:\/\/www.questionpro.com\/blog\/key-performance-indicators\/\">\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629<\/a> (KPIs) \u0648\u0627\u062a\u062e\u0627\u0630 \u062e\u064a\u0627\u0631\u0627\u062a \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u060c \u062a\u0648\u0641\u0631 \u0627\u0644\u0645\u0646\u0635\u0629 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631.<\/p>\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0623\u064a\u0636\u0627 \u0625\u0639\u062f\u0627\u062f \u0645\u0647\u0627\u0645 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0625\u0634\u0639\u0627\u0631\u0627\u062a \u0627\u0644\u0622\u0644\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u060c \u0648\u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u0628\u062f\u0621 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0623\u0648 \u062a\u0635\u0639\u064a\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0625\u0644\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0623\u0648 \u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u0639\u0632\u064a\u0632 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062f\u0639\u0645.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0627\u0633\u062a\u0646\u062a\u0627\u062c<\/h2>\n\n<p>\u062f\u0648\u0646 \u0627\u062a\u062e\u0627\u0630 \u0623\u064a \u0625\u062c\u0631\u0627\u0621 \u060c \u0641\u0625\u0646 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u0647\u064a \u0645\u062c\u0631\u062f \u0643\u0644\u0645\u0627\u062a \u0648\u0623\u0631\u0642\u0627\u0645. \u064a\u0639\u062f \u0625\u0639\u062f\u0627\u062f \u0639\u0645\u0644\u064a\u0629 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u062b\u0645\u0631\u0629 \u0630\u0627\u062a \u062d\u0644\u0642\u0629 \u0645\u063a\u0644\u0642\u0629 \u0623\u0645\u0631\u0627 \u0645\u0647\u0645\u0627 \u0644\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0641\u0648\u0631\u064a\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0628\u0639\u062f \u0627\u0643\u062a\u0634\u0627\u0641 \u0631\u0624\u0649 \u0628\u064a\u0627\u0646\u0627\u062a \u062c\u062f\u064a\u062f\u0629.<\/p>\n\n<p>\u0627\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0633\u062a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u062a\u062e\u0637\u064a\u0637 \u0645\u0633\u0627\u0631 \u0634\u0631\u0643\u062a\u0643 \u0648\u062a\u062d\u062f\u064a\u062f \u0623\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0644\u062a\u0648\u0641\u064a\u0631 \u0623\u0641\u0636\u0644 \u062a\u062c\u0631\u0628\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621. \u0645\u0639 QuestionPro CX \u060c \u0623\u0635\u0628\u062d \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0645\u062b\u0627\u0644\u064a\u064a\u0646 \u0623\u0628\u0633\u0637 \u0645\u0646 \u0623\u064a \u0648\u0642\u062a \u0645\u0636\u0649.<\/p>\n\n<p>QuestionPro CX \u0647\u0648 <strong> <strong>\u062d\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0648\u062d\u064a\u062f \u0641\u064a \u0627\u0644\u0633\u0648\u0642<\/strong> \u0627\u0644\u0630\u064a \u064a\u062d\u062a\u0648\u064a \u0639\u0644\u0649 \u062c\u0645\u064a\u0639 \u0645\u0643\u0648\u0646\u0627\u062a 3 \u0644\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0628\u064a\u0626\u064a CX \u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0631\u062d\u0644\u0629 \u0648\u0623\u0646\u0638\u0645\u0629 \u062c\u0645\u064a\u0639 \u0627\u0644\u062d\u0644\u0642\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u062e\u0628\u0631\u0629 \u0648\u0631\u0633\u0645 \u0627\u0644\u062e\u0631\u0627\u0626\u0637<\/li>\n\n\n\n<li><a href=\"https:\/\/www.questionpro.com\/cx\/closed-loop\/case-management.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u0646\u0638\u0627\u0645 \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629<\/a><\/li>\n\n\n\n<li>CX Consulting<\/li>\n\n\n\n<li>NPS +<\/li>\n\n\n\n<li>\u0635\u0648\u062a \u0627\u0644\u0632\u0628\u0648\u0646<\/li>\n\n\n\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \/ \u0627\u0644\u062a\u0646\u0641\u064a\u0630<\/li>\n\n\n\n<li>\u0633\u0645\u0639\u0629<\/li>\n\n\n\n<li>AutoX<\/li>\n<\/ul>\n\n<p>\u0645\u0639 QuestionPro CX \u060c \u062a\u0633\u062a\u062e\u062f\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631. \u064a\u0645\u0643\u0646\u0643 \u0639\u0645\u0644 \u062a\u0630\u0643\u0631\u0629 \u0644\u0643\u0644 \u0634\u062e\u0635 \u0644\u0627 \u064a\u062d\u0628 \u0645\u0646\u062a\u062c\u0643 \u060c \u0648\u0625\u0631\u0633\u0627\u0644\u0647 \u0625\u0644\u0649 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u060c \u0648\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0645\u0634\u0643\u0644\u0629. \u064a\u0645\u0643\u0646 \u0644\u0646\u0638\u0627\u0645 \u0645\u062b\u0644 \u0647\u0630\u0627 \u0623\u0646 \u064a\u0642\u0644\u0644 \u0645\u0646 \u0639\u062f\u062f \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0630\u064a\u0646 \u064a\u063a\u0627\u062f\u0631\u0648\u0646 \u0645\u0648\u0642\u0639\u0643 \u0648\u064a\u062d\u0648\u0644 \u0645\u0646\u062a\u0642\u062f\u064a\u0643 \u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0625\u0644\u0649 \u0623\u0643\u0628\u0631 \u0645\u0639\u062c\u0628\u064a\u0643.<\/p>\n\n<p>\u0627\u0628\u062f\u0623 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro CX \u0627\u0644\u064a\u0648\u0645!<\/p>\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><button>\u064a\u062a\u0639\u0644\u0645 \u0623\u0643\u062b\u0631<\/button><\/a>      <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u064a\u0648\u0645 \u060c \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u0632\u064a\u062f \u0648\u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u062a\u0635\u0644\u0629 \u0644\u0645\u0639\u0631\u0641\u0629 \u0645\u0627 \u064a\u0641\u0643\u0631 \u0641\u064a\u0647 \u0639\u0645\u0644\u0627\u0624\u0647\u0627. \u064a\u0631\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u064a\u0648\u0645 [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":781730,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1193,1186],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629: \u0645\u0627 \u0647\u064a \u060c \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u060c \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a<\/title>\n<meta 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