{"id":793019,"date":"2023-04-25T17:52:18","date_gmt":"2023-04-26T00:52:18","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a7%d9%84%d8%b0%d9%83%d8%a7%d8%a1-%d8%a7%d9%84%d8%b9%d8%a7%d8%b7%d9%81%d9%8a-%d9%85%d8%a7-%d9%87%d9%88-%d9%88%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%87%d9%88-%d9%85%d9%87%d9%85\/"},"modified":"2023-05-19T18:08:41","modified_gmt":"2023-05-19T18:08:41","slug":"%d8%a7%d9%84%d8%b0%d9%83%d8%a7%d8%a1-%d8%a7%d9%84%d8%b9%d8%a7%d8%b7%d9%81%d9%8a-%d9%85%d8%a7-%d9%87%d9%88-%d9%88%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%87%d9%88-%d9%85%d9%87%d9%85","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a7%d9%84%d8%b0%d9%83%d8%a7%d8%a1-%d8%a7%d9%84%d8%b9%d8%a7%d8%b7%d9%81%d9%8a-%d9%85%d8%a7-%d9%87%d9%88-%d9%88%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%87%d9%88-%d9%85%d9%87%d9%85\/","title":{"rendered":"\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a: \u0645\u0627 \u0647\u0648 \u0648\u0644\u0645\u0627\u0630\u0627 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\u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a. \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u060c \u0642\u062f \u064a\u0633\u062a\u062e\u062f\u0645 chatbot \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0644\u062a\u062d\u062f\u064a\u062f \u0645\u062a\u0649 \u064a\u0634\u0639\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0644\u0625\u062d\u0628\u0627\u0637 \u0623\u0648 \u0627\u0644\u0627\u0646\u0632\u0639\u0627\u062c \u060c \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0648\u0627\u0644\u062a\u0641\u0647\u0645.<\/p>\n\n<p>\u0647\u0646\u0627\u0643 \u0637\u0631\u064a\u0642\u0629 \u0623\u062e\u0631\u0649 \u064a\u0645\u0643\u0646 \u0644\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0627 \u062a\u0634\u0643\u064a\u0644 \u0645\u0633\u062a\u0642\u0628\u0644 \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0647\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0628\u064a\u0648\u0645\u062a\u0631\u064a\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062a\u0628\u0639 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0641\u0633\u064a\u0648\u0644\u0648\u062c\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062b\u0644 \u0645\u0639\u062f\u0644 \u0636\u0631\u0628\u0627\u062a \u0627\u0644\u0642\u0644\u0628 \u0648\u062a\u0639\u0628\u064a\u0631\u0627\u062a \u0627\u0644\u0648\u062c\u0647 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0643\u062a\u0633\u0627\u0628 \u0646\u0638\u0631\u0629 \u062b\u0627\u0642\u0628\u0629 \u0644\u062d\u0627\u0644\u0627\u062a\u0647\u0645 \u0627\u0644\u0639\u0627\u0637\u0641\u064a\u0629 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u062a\u062e\u0635\u064a\u0635 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a.<\/p>\n\n<p>\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u0633\u064a\u0633\u062a\u0645\u0631 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0641\u064a \u0644\u0639\u0628 \u062f\u0648\u0631 \u062d\u0627\u0633\u0645 \u0641\u064a \u0628\u0646\u0627\u0621 \u0627\u0644\u062b\u0642\u0629 \u0648\u0627\u0644\u0648\u0644\u0627\u0621 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0644\u0627 \u0633\u064a\u0645\u0627 \u0648\u0623\u0646 \u0645\u0634\u0647\u062f \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0623\u0635\u0628\u062d \u0623\u0643\u062b\u0631 \u062a\u0646\u0627\u0641\u0633\u064a\u0629. \u0633\u062a\u0643\u0648\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0639\u0637\u064a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0641\u064a \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062c\u0647\u0632\u0629 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u0625\u0646\u0634\u0627\u0621 \u0631\u0648\u0627\u0628\u0637 \u0639\u0627\u0637\u0641\u064a\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0639\u0645\u0644\u0627\u0626\u0647\u0627 \u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0626\u0647\u0645.<\/p>\n\n<p>\u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u060c \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u062a\u0645\u064a\u0632 \u0645\u0633\u062a\u0642\u0628\u0644 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0623\u0643\u062b\u0631 \u062a\u062e\u0635\u064a\u0635\u0627 \u0648\u062a\u0639\u0627\u0637\u0641\u0627 \u0648\u0630\u0643\u0627\u0621 \u0639\u0627\u0637\u0641\u064a\u0627 \u0628\u064a\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u0639\u0645\u0644\u0627\u0626\u0647\u0627.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0647\u0644 \u0647\u0646\u0627\u0643 \u062e\u0637\u0623 \u0645\u0627 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643\u061f<\/h2>\n\n<p>\u0639\u0646\u062f\u0645\u0627 \u062a\u0643\u0645\u0644 \u062a\u0642\u064a\u064a\u0645\u0627 \u0635\u0627\u062f\u0642\u0627 \u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0645\u0641\u064a\u062f\u0629. \u062e\u0627\u0635\u0629 \u0639\u0646\u062f\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0628\u0631\u0646\u0627\u0645\u062c \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643.  <\/p>\n\n<p>\u062e\u0630 \u062e\u0645\u0633 \u062f\u0642\u0627\u0626\u0642 \u0648\u0623\u0643\u0645\u0644 \u062a\u062f\u0642\u064a\u0642\u0627 \u0644\u0645\u0624\u0633\u0633\u062a\u0643 <a href=\"https:\/\/info.questionpro.com\/en\/customer-experience-audit\">\u0647\u0646\u0627<\/a>.  <\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u0642\u062f \u062a\u0643\u062a\u0634\u0641 \u0641\u062c\u0648\u0629 \u0641\u064a \u0627\u0644\u0642\u064a\u0627\u0633 \u060c \u0623\u0648 \u0641\u0631\u0635\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0629 \u0645\u0627 \u060c \u0623\u0648 \u0627\u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0630\u064a \u064a\u062c\u0628 \u0623\u0646 \u064a\u062d\u062f\u062b \u0641\u064a\u0647 \u062a\u062d\u0648\u0644 \u062a\u0646\u0638\u064a\u0645\u064a \u0623\u0648 \u0641\u0631\u0635\u0629 \u0644\u0644\u0641\u0648\u0632 \u0628\u062d\u0635\u0629 \u0623\u0643\u0628\u0631 \u0645\u0646 \u0645\u062d\u0627\u0641\u0638 \u0639\u0645\u0644\u0627\u0626\u0643.  <\/p>\n<\/blockquote>\n\n<p>\u0643\u0644\u0646\u0627 \u0646\u0631\u064a\u062f \u0623\u0646 &#8220;\u0639\u0648\u062f\u0629&#8221; \u0623\u0643\u0628\u0631. \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u062d\u0627\u0644\u0629 \u060c \u0641\u0625\u0646 \u0623\u0633\u0648\u0623 \u0633\u064a\u0646\u0627\u0631\u064a\u0648 \u0647\u0648 \u0623\u0646\u0643 \u0633\u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0628\u0639\u0636 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u0633\u062a\u0633\u0627\u0639\u062f \u0645\u0624\u0633\u0633\u062a\u0643 \u0646\u0638\u0631\u0627 \u0644\u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u062a\u0643\u0644\u0641\u0629 \u0623\u0648 \u0627\u0644\u062a\u0632\u0627\u0645 \u0641\u064a \u0625\u0643\u0645\u0627\u0644 \u0647\u0630\u0627 \u0627\u0644\u062a\u062f\u0642\u064a\u0642.  <\/p>\n\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/info.questionpro.com\/en\/customer-experience-audit\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>\u062e\u0630 \u062a\u062f\u0642\u064a\u0642 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0622\u0646<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u064a\u0634\u064a\u0631 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a (EI) \u0625\u0644\u0649 \u0642\u062f\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0648\u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0627\u0637\u0641\u064a\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0647\u0627 \u0648\u0641\u0647\u0645\u0647\u0627 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0644\u0647\u0627. \u0648\u0647\u0630\u0627 \u064a\u0646\u0637\u0648\u064a \u0639\u0644\u0649 [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":788302,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1193],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a<\/title>\n<meta name=\"description\" content=\"\u0645\u0639 \u062a\u0642\u062f\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a 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