{"id":800453,"date":"2023-05-30T11:00:00","date_gmt":"2023-05-30T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a7%d9%84%d8%b3%d9%84%d9%88%d9%83-%d8%a7%d9%84%d8%b9%d9%84%d9%88%d9%85-%d9%81%d8%b1%d8%ad%d8%a9-cx-%d8%a7%d9%84%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%ab%d9%84%d8%a7%d8%ab%d8%a7%d8%a1-cx\/"},"modified":"2023-06-30T18:52:59","modified_gmt":"2023-06-30T18:52:59","slug":"%d8%a7%d9%84%d8%b3%d9%84%d9%88%d9%83-%d8%a7%d9%84%d8%b9%d9%84%d9%88%d9%85-%d9%81%d8%b1%d8%ad%d8%a9-cx-%d8%a7%d9%84%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%ab%d9%84%d8%a7%d8%ab%d8%a7%d8%a1-cx","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a7%d9%84%d8%b3%d9%84%d9%88%d9%83-%d8%a7%d9%84%d8%b9%d9%84%d9%88%d9%85-%d9%81%d8%b1%d8%ad%d8%a9-cx-%d8%a7%d9%84%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%ab%d9%84%d8%a7%d8%ab%d8%a7%d8%a1-cx\/","title":{"rendered":"\u0639\u0644\u0645 \u0627\u0644\u0633\u0644\u0648\u0643: \u0641\u0631\u062d\u0629 \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &#8211; \u0627\u0644\u062b\u0644\u0627\u062b\u0627\u0621 \u0623\u0641\u0643\u0627\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621"},"content":{"rendered":"\n<p>\u0641\u064a \u0645\u062c\u0627\u0644 \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CEM) \u060c \u062a\u0633\u0639\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0644\u062a\u0648\u0641\u064a\u0631 \u062a\u062c\u0627\u0631\u0628 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u062a\u062a\u0631\u0643 \u062a\u0623\u062b\u064a\u0631\u0627 \u062f\u0627\u0626\u0645\u0627 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0644\u062a\u062d\u0642\u064a\u0642 \u0630\u0644\u0643 \u060c \u0645\u0646 \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0628\u0645\u0643\u0627\u0646 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\u0648\u0646\u0643\u0634\u0641 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0644\u0641\u0647\u0645 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0646 \u064a\u0642\u0648\u062f \u062a\u062c\u0627\u0631\u0628 \u0631\u0627\u0626\u0639\u0629 \u0648\u064a\u0639\u0632\u0632 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0645\u062f\u0649 \u0627\u0644\u0637\u0648\u064a\u0644.<\/p>\n\n<p>\u0625\u0644\u064a\u0643 \u0643\u064a\u0641\u064a\u0629 \u0645\u0633\u0627\u0647\u0645\u0629 \u0639\u0644\u0645 \u0627\u0644\u0633\u0644\u0648\u0643 \u0641\u064a CEM:<\/p>\n\n<h3 class=\"wp-block-heading\"><strong><em>\u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0648\u0642\u0639\u0627\u062a\u0647\u0645:  <\/em><\/strong><\/h3>\n\n<p>\u062a\u0633\u0627\u0639\u062f \u0623\u0628\u062d\u0627\u062b \u0639\u0644\u0648\u0645 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class=\"wp-block-heading\"><strong><em>\u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u062a\u062e\u0635\u064a\u0635:  <\/em><\/strong><\/h3>\n\n<p>\u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0645 \u0627\u0644\u0633\u0644\u0648\u0643 \u0641\u064a \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0631\u062f\u064a\u064a\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0633\u0644\u0648\u0643\u0647\u0645 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0648\u062a\u0627\u0631\u064a\u062e\u0647\u0645 \u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0631\u0636\u0627 \u0648\u0627\u0644\u0648\u0644\u0627\u0621.<\/p>\n\n<h3 class=\"wp-block-heading\"><em><strong>\u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:  <\/strong><\/em><\/h3>\n\n<p>\u064a\u0633\u0645\u062d \u0641\u0647\u0645 \u0627\u0644\u062a\u062d\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0641\u064a\u0629 \u0648\u0627\u0644\u062a\u0623\u062b\u064a\u0631\u0627\u062a \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u062a\u0635\u0645\u064a\u0645 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0645\u0642\u0646\u0639\u0629 \u060c \u0645\u062b\u0644 \u0627\u0644\u062d\u0648\u0627\u0641\u0632 \u0648\u0627\u0644\u0645\u0643\u0627\u0641\u0622\u062a \u060c \u0644\u062a\u0648\u062c\u064a\u0647 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong><em>\u062a\u062d\u0644\u064a\u0644 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\u0648\u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.  <\/p>\n\n<p>\u0628\u064a\u0646\u0645\u0627 \u062a\u0634\u0631\u0639 \u0641\u064a \u0631\u062d\u0644\u062a\u0643 \u0644\u0644\u0627\u0631\u062a\u0642\u0627\u0621 \u0628\u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u060c \u0641\u0625\u0646 \u062a\u0628\u0646\u064a \u0639\u0644\u0645 \u0627\u0644\u0633\u0644\u0648\u0643 \u0633\u064a\u0645\u0643\u0646\u0643 \u0645\u0646 \u0625\u0646\u0634\u0627\u0621 \u062a\u062c\u0627\u0631\u0628 \u0631\u0627\u0626\u0639\u0629 \u062a\u0628\u0646\u064a \u0639\u0644\u0627\u0642\u0627\u062a \u062f\u0627\u0626\u0645\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062f\u0641\u0639 \u0646\u0645\u0648 \u0627\u0644\u0623\u0639\u0645\u0627\u0644.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0647\u0644 \u0623\u0646\u062a \u0645\u0633\u062a\u0639\u062f \u0644\u0644\u0627\u0631\u062a\u0642\u0627\u0621 \u0628\u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0626\u0643 \u0625\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062a\u0627\u0644\u064a\u061f  <\/h2>\n\n<p>\u0627\u0628\u062f\u0623 \u0645\u0639 \u062a\u062f\u0642\u064a\u0642 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 QuestionPro \u0648\u0627\u0643\u062a\u0634\u0641 \u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0631\u062d\u0644\u0629 \u0639\u0645\u064a\u0644\u0643. \u062e\u0630\u0647\u0627 \u0627\u0644\u0622\u0646 \u0648\u0627\u0643\u062a\u0633\u0628 \u0641\u0647\u0645\u0627 \u0623\u0639\u0645\u0642 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u064a\u0644\u0643 \u060c \u0648\u062d\u062f\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u060c \u0648\u0627\u0631\u0641\u0639 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