{"id":861981,"date":"2023-08-15T11:00:00","date_gmt":"2023-08-15T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/bnk-mryk-tjrb-at-lml\/"},"modified":"2024-04-29T08:30:16","modified_gmt":"2024-04-29T15:30:16","slug":"bnk-mryk-tjrb-at-lml","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/bnk-mryk-tjrb-at-lml\/","title":{"rendered":"\u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627: \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629"},"content":{"rendered":"\n<p>\u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0645\u0635\u0631\u0641\u064a \u060c \u062a\u062a\u0645\u062a\u0639 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u0633\u062a\u0648\u0649 \u0644\u0627 \u0645\u062b\u064a\u0644 \u0644\u0647 \u0645\u0646 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\u0645\u0631\u0627\u062d\u0644:<\/p>\n\n<ol>\n<li><strong>\u0627\u0644\u0648\u0639\u064a<\/strong>: \u0639\u0646\u062f\u0645\u0627 \u064a\u0635\u0628\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0627\u0644\u0634\u0631\u0643\u0629 \u0623\u0648 \u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0627 \/ \u062e\u062f\u0645\u0627\u062a\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631<\/strong>: \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u064a \u064a\u0628\u062d\u062b \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0627\u0644\u0639\u0631\u0648\u0636 \u0648\u062a\u0642\u064a\u064a\u0645\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0634\u0631\u0627\u0621<\/strong>: \u0642\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u0641\u0639\u0644\u064a \u0648\u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062e\u0628\u0631\u0629<\/strong>: \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639 \u0627\u0644\u0645\u0646\u062a\u062c \/ \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062f\u0639\u0645 \u0627\u0644\u0634\u0631\u0643\u0629.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0648\u0644\u0627\u0621<\/strong>: \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u0629 \u0648\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0629.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062f\u0639\u0648\u0629<\/strong>: \u064a\u0635\u0628\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0631\u0648\u062c\u064a\u0646 \u0648\u064a\u0648\u0635\u0648\u0646 \u0628\u0627\u0644\u0639\u0644\u0627\u0645\u0629 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\u0628\u0627\u0644\u0627\u0633\u062a\u0645\u062a\u0627\u0639 \u0628\u0641\u0648\u0627\u0626\u062f \u0648\u062c\u0648\u062f \u0642\u0627\u0639\u062f\u0629 \u0635\u0644\u0628\u0629 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u0639\u062f\u0627\u0621 \u0648\u0627\u0644\u0631\u0627\u0636\u064a\u0646.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629: \u062d\u0627\u0644\u0629 \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627<\/h2>\n\n<p>\u0644\u062a\u0648\u0636\u064a\u062d \u0634\u0643\u0644 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629 \u060c \u0623\u0646\u0634\u0623\u0646\u0627 \u0647\u0630\u0627 \u0627\u0644\u0645\u062b\u0627\u0644 \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0623\u062d\u062f \u0623\u0641\u0636\u0644 \u0627\u0644\u0628\u0646\u0648\u0643 \u0641\u064a \u0627\u0644\u0639\u0627\u0644\u0645 \u060c \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627.<\/p>\n\n<p>\u0639\u0646\u062f \u0635\u064a\u0627\u063a\u0629 \u0647\u0630\u0647 \u0627\u0644\u062e\u0631\u064a\u0637\u0629 \u060c \u0627\u062a\u062e\u0630\u0646\u0627 \u0628\u0639\u0636 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0634\u062a\u0631\u0643\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0648\u0642\u0645\u0646\u0627 \u0623\u064a\u0636\u0627 \u0628\u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062c\u0639\u0644\u062a \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627 \u0644\u0627\u0639\u0628\u0627 \u0628\u0627\u0631\u0632\u0627 \u0641\u064a \u0645\u062c\u0627\u0644\u0647 \u0645\u0646 \u062d\u064a\u062b \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1152\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/08\/Bankofamerica-customer-journey.jpg\" alt=\"&#x62E;&#x631;&#x64A;&#x637;&#x629; &#x631;&#x62D;&#x644;&#x629; &#x627;&#x644;&#x639;&#x645;&#x64A;&#x644; &#x628;&#x646;&#x643; &#x623;&#x648;&#x641; &#x623;&#x645;&#x631;&#x64A;&#x643;&#x627;\" class=\"wp-image-807869\"\/><\/figure>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0645\u0631\u062d\u0644\u0629 01: \u0627\u0644\u062a\u0648\u0639\u064a\u0629<\/h2>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td><td><strong>\u0646\u0634\u0627\u0637<\/strong><\/td><td><strong>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td><td><strong>\u062d\u0644<\/strong><\/td><\/tr><tr><td>\u0627\u0644\u0627\u0639\u0644\u0627\u0646<\/td><td>\u064a\u0631\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0648\u0646 \u0625\u0639\u0644\u0627\u0646\u0627\u062a Bank of America \u0639\u0644\u0649 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0625\u0639\u0644\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629.<\/td><td>\u0642\u0644\u0629 \u0627\u0644\u0648\u0639\u064a \u0628\u062e\u062f\u0645\u0627\u062a \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627.<\/td><td>\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062d\u0645\u0644\u0627\u062a.<\/td><\/tr><tr><td>\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0639\u0644\u0649 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/td><td>\u064a\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0648\u0646 \u0645\u0639 Bank of America \u0639\u0644\u0649 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/td><td>\u0645\u0639\u0631\u0641\u0629 \u0645\u062d\u062f\u0648\u062f\u0629 \u062d\u0648\u0644 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629 \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/td><td>\u0627\u0644\u062d\u0641\u0627\u0638 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\u0627\u0644\u0622\u062e\u0631\u064a\u0646.<\/td><\/tr><tr><td>\u0641\u0639\u0627\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u062b\u0642\u064a\u0641 \u0627\u0644\u0645\u0627\u0644\u064a<\/td><td>\u064a\u062d\u0636\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0648\u0646 \u0641\u0639\u0627\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u062b\u0642\u064a\u0641 \u0627\u0644\u0645\u0627\u0644\u064a \u0644\u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627.<\/td><td>\u0639\u062f\u0645 \u0641\u0647\u0645 \u0627\u0644\u0645\u0648\u0636\u0648\u0639\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629.<\/td><td>\u0627\u0633\u062a\u0636\u0641 \u0623\u062d\u062f\u0627\u062b\u0627 \u0625\u0639\u0644\u0627\u0645\u064a\u0629 \u0644\u062a\u062b\u0642\u064a\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/td><\/tr><tr><td>\u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u0648\u0627\u0642\u0639<\/td><td>\u064a\u0642\u0631\u0623 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0648\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0648\u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a \u062d\u0648\u0644 \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627.<\/td><td>\u0639\u062f\u0645 \u0627\u0644\u064a\u0642\u064a\u0646 \u0628\u0634\u0623\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/td><td>\u0639\u0631\u0636 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0645\u0631\u062d\u0644\u0629 02: \u0627\u0644\u0646\u0638\u0631<\/h2>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td><td><strong>\u0646\u0634\u0627\u0637<\/strong><\/td><td><strong>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td><td><strong>\u062d\u0644<\/strong><\/td><\/tr><tr><td>\u0645\u0648\u0642\u0639 \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/td><td>\u064a\u0633\u062a\u0643\u0634\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0648\u0642\u0639 Bank of America \u0639\u0644\u0649 \u0627\u0644\u0648\u064a\u0628 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/td><td>\u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0643 \u062d\u0648\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/td><td>\u062a\u0635\u0645\u064a\u0645 \u0645\u0648\u0642\u0639 \u0633\u0647\u0644 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\u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/h3>\n\n<p>\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629 \u0644\u0632\u064a\u0627\u0631\u0629 \u0627\u0644\u0641\u0631\u0639 \u0648\u0627\u0644\u062a\u062d\u062f\u062b \u0645\u0639 \u0648\u0643\u064a\u0644 \u0634\u062e\u0635\u064a\u0627 \u060c \u064a\u0648\u0641\u0631 Bank of America \u0631\u0627\u062d\u0629 \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a. \u062a\u0648\u0641\u0631 \u062c\u062f\u0648\u0644\u0629 \u0645\u0648\u0639\u062f \u0648\u0642\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u062a\u0632\u064a\u062f \u0645\u0646 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645 \u0645\u0639 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0631\u062a\u064a\u0628 \u0645\u0648\u0639\u062f \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0639\u0645\u0644\u0627\u0621:<\/p>\n\n<ul>\n<li>\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0623\u062e\u0635\u0627\u0626\u064a \u0645\u062a\u062e\u0635\u0635 \u0641\u064a \u0648\u0642\u062a \u0645\u0646\u0627\u0633\u0628 \u060c \u0645\u0645\u0627 \u064a\u0644\u063a\u064a \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0641\u064a \u0637\u0648\u0627\u0628\u064a\u0631.<\/li>\n\n\n\n<li>\u062a\u0642\u062f\u064a\u0645 \u062c\u062f\u0648\u0644 \u0623\u0639\u0645\u0627\u0644 \u0645\u0642\u062f\u0645\u0627 \u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0628\u0634\u0643\u0644 \u0643\u0627\u0641.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0648\u062c\u0648\u062f \u0623\u062e\u0635\u0627\u0626\u064a \u0645\u0637\u0644\u0639 \u0641\u064a \u0627\u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0645\u0627\u0644\u064a \u064a\u0645\u0643\u0646\u0647 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a\u0647\u0645 \u0628\u062e\u0628\u0631\u0629.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u0627\u0628\u062f\u0623 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643!<\/h2>\n\n<p>\u062a\u0639\u062f \u062c\u0647\u0648\u062f \u0648\u0623\u0641\u0643\u0627\u0631 \u0628\u0646\u0643 \u0623\u0648\u0641 \u0623\u0645\u0631\u064a\u0643\u0627 \u0627\u0644\u0631\u0627\u0626\u0639\u0629 \u0628\u0645\u062b\u0627\u0628\u0629 \u0645\u0635\u062f\u0631 \u0643\u0628\u064a\u0631 \u0644\u0644\u0625\u0644\u0647\u0627\u0645 \u0648\u0627\u0644\u062a\u062d\u0641\u064a\u0632 \u0644\u0623\u064a \u0634\u062e\u0635 \u064a\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0647 \u0648\u062a\u0632\u0648\u064a\u062f\u0647\u0645 \u0628\u062a\u062c\u0627\u0631\u0628 \u0644\u0627 \u062a\u0646\u0633\u0649 \u062a\u062c\u0639\u0644 \u062d\u064a\u0627\u062a\u0647\u0645 \u0623\u0633\u0647\u0644. \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u062a\u0637\u0644\u0639 \u0625\u0644\u0649 \u062a\u0646\u0641\u064a\u0630 \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0645\u0645\u0627\u062b\u0644\u0629 \u060c \u0641\u0625\u0644\u064a\u0643 \u0628\u0639\u0636 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0642\u064a\u0642 \u0630\u0644\u0643.<\/p>\n\n<p><strong>QuestionPro SuiteCX:<\/strong> \u0627\u0644\u0622\u0646 \u060c \u0645\u0646 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0623\u0646 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\u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0645\u0643\u0646\u0643 \u0645\u0646 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u064a\u0637\u062a\u0643 \u0627\u0644\u0623\u0648\u0644\u0649 \u0628\u0628\u0636\u0639 \u0646\u0642\u0631\u0627\u062a \u0648\u0625\u062b\u0631\u0627\u0626\u0647\u0627 \u0628\u0628\u064a\u0627\u0646\u0627\u062a \u0642\u064a\u0645\u0629 \u0644\u0644\u0643\u0634\u0641 \u0639\u0646 \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u0641\u0631\u0635 \u062f\u0627\u062e\u0644 \u0634\u0631\u0643\u062a\u0643.<\/p>\n\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/customer-journey-mapping-software\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>\u064a\u062a\u0639\u0644\u0645 \u0623\u0643\u062b\u0631<\/strong><\/a><\/p>\n\n<p><a href=\"\"><\/a><strong>QuestionPro CX:<\/strong> \u0644\u0642\u062f \u0648\u0636\u0639\u062a \u0645\u0646\u0635\u0629 \u0625\u062f\u0627\u0631\u0629 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\u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0642\u0648\u064a\u0629 \u0644\u0644\u062a\u0639\u0645\u0642 \u0641\u064a \u0623\u0630\u0647\u0627\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646.<\/p>\n\n<p><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><button>\u0627\u0639\u0631\u0641 \u0627\u0644\u0645\u0632\u064a\u062f<\/button><\/a> <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener\"><button>\u0639\u0646 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/button><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0645\u0635\u0631\u0641\u064a \u060c \u062a\u062a\u0645\u062a\u0639 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 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