{"id":91774,"date":"2020-02-21T04:02:18","date_gmt":"2020-02-21T12:02:18","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=91774"},"modified":"2020-02-21T04:02:18","modified_gmt":"2020-02-21T12:02:18","slug":"%d9%8a%d9%85%d9%83%d9%86%d9%83-%d8%a7%d9%84%d8%a7%d9%86-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%81-%d8%b9%d9%84%d9%89-%d9%85%d8%af%d9%89-%d8%b1%d8%b6%d8%a7-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%88","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d9%8a%d9%85%d9%83%d9%86%d9%83-%d8%a7%d9%84%d8%a7%d9%86-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%81-%d8%b9%d9%84%d9%89-%d9%85%d8%af%d9%89-%d8%b1%d8%b6%d8%a7-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%88\/","title":{"rendered":"\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0646 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0634\u0639\u0648\u0631\u0647\u0645 \u0627\u062a\u062c\u0627\u0647\u0643 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\u0644\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u062f\u0642\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0642 \u0641\u064a \u0639\u0645\u0644\u064a\u0629 \u062a\u062d\u0644\u064a\u0644 \u0645\u064a\u0648\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0641\u0647\u0630\u0647 \u062e\u0637\u0648\u0629 \u0645\u0631\u062d\u0628 \u0628\u0647\u0627 \u062d\u064a\u062b \u0627\u0646\u0647 \u062a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0648\u0642\u062a \u0639\u0644\u0649 \u0643\u0644 \u0645\u0646 \u0643\u0627\u0646 \u064a\u0642\u0648\u0645 \u0628\u062a\u0639\u0631\u064a\u0641 \u0648\u062a\u0635\u0646\u064a\u0641 \u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0642\u0629 \u0628\u0637\u0631\u064a\u0642\u0629 \u064a\u062f\u0648\u064a\u0629.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u0645\u0646 \u0641\u0648\u0627\u0626\u062f \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u064a\u0648\u0644 \u0627\u0644\u0639\u0627\u0626\u062f\u0629 \u0639\u0644\u0649 \u0645\u0634\u0631\u0648\u0639\u0643<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u064a\u0645\u0643\u0651\u0646\u0643 \u0645\u0646 \u0636\u0628\u0637 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0634\u0639\u0648\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u062c\u0627\u0647\u0643.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u0642\u064a\u0627\u0633 \u0639\u0627\u0626\u062f \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0639\u0644\u0649 \u062d\u0645\u0644\u0627\u062a \u0648\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0645\u062a\u0639\u062f\u062f\u0629.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u0645\u0639\u0631\u0641\u0629 \u0627\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0633\u0644\u0639\/ \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0645\u062c\u0627\u0631\u0627\u0629 \u0630\u0648\u0642\u0647\u0645.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0637\u0648\u064a\u0631 \u0628\u0631\u0648\u062a\u0648\u0643\u0648\u0644 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0632\u0645\u0627\u062a.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u062a\u062d\u062f\u064a\u062f \u0641\u0631\u0635 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648 \u0641\u0631\u0635 \u0627\u0644\u0646\u0645\u0648 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0627.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u064a\u0631\u0627\u062f \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0636\u0628\u0637<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0661.\u0639\u0646\u062f \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u062f\u062e\u0648\u0644 \u0627\u0644\u0649 \u0642\u0633\u0645 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628 (QuestionPro) \u0642\u0645 \u0628\u0627\u0644\u0636\u063a\u0637 \u0639\u0644\u0649 &#8220;\u062a\u062d\u0644\u064a\u0644\u0627\u062a&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0662.\u062a\u062d\u062a \u0644\u0648\u062d\u0629 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src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/discover-how-customers-feel-about-you-by-automating-cx-sentiment-analysis1-1.png\" alt=\"discover-how-customers-feel-about-you-by-automating-cx-sentiment-analysis1\" width=\"1884\" height=\"1140\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u0664.\u0642\u0645 \u0628\u0627\u062e\u062a\u064a\u0627\u0631 \u0646\u0648\u0639 \u0627\u0644\u0642\u0627\u0626\u0645\u0629: &#8221; \u062a\u062d\u0644\u064a\u0644 \u0645\u064a\u0648\u0644&#8221; \u0648\u0627\u0636\u063a\u0637 \u0639\u0644\u0649 &#8221; \u0627\u0644\u062a\u0627\u0644\u064a&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0665.\u0644\u062a\u0641\u0639\u064a\u0644 \u0627\u0644\u062a\u0648\u0633\u064a\u0645 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a\u060c \u0627\u0646\u062a\u0642\u0644 \u0627\u0644\u0649 \u0627\u0644\u0627\u0633\u0641\u0644 \u0639\u0646\u062f \u0627\u0644\u0627\u062f\u0627\u0629 \u0627\u0644\u0645\u0635\u063a\u0631\u0629 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\u0633\u0648\u0641 \u064a\u0642\u0648\u0645 \u062a\u0644\u0642\u0627\u0626\u064a\u0627 \u0628\u0625\u0636\u0627\u0641\u0629 \u0639\u0644\u0627\u0645\u0627\u062a \u0648\u062a\u0635\u0646\u064a\u0641 \u0627\u0644\u0645\u064a\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0633\u0645\u0627\u062a \u0627\u0644\u0641\u0631\u064a\u062f\u0629 \u0627\u0644\u0645\u062a\u0648\u0627\u062c\u062f\u0629.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-91810 size-full\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/discover-how-customers-feel-about-you-by-automating-cx-sentiment-analysis2-1.png\" alt=\"discover-cx-sentiment-analysis\" width=\"1999\" height=\"902\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u0667.\u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0648 \u0627\u0644\u062f\u0648\u0627\u0626\u0631 \u0627\u0644\u0645\u0648\u0633\u0648\u0645\u0629 \u0644\u0639\u0631\u0636 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400;\">\u0627\u062f\u0627\u0631\u0629 \u0648\u062f\u0645\u062c \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a\u0629<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0661.\u0644\u062f\u0645\u062c \u0627\u0648 \u062a\u0639\u062f\u064a\u0644 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0642\u0645 \u0628\u0627\u062e\u062a\u064a\u0627\u0631 \u0631\u0645\u0632 \u0627\u0644\u0627\u0639\u062f\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0641\u064a \u0627\u0644\u0632\u0627\u0648\u064a\u0629 \u0627\u0639\u0644\u0649 \u0627\u0644\u064a\u0645\u064a\u0646 \u0644\u0641\u062a\u062d \u0645\u062f\u064a\u0631 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-91796 size-full\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/discover-how-customers-feel-about-you-by-automating-cx-sentiment-analysis3.png\" alt=\"cx-sentiment-analysis\" width=\"1999\" height=\"1195\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u0662.\u062a\u062d\u062a &#8220;\u062c\u0645\u064a\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a&#8221; \u0642\u0645 \u0628\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u0627\u062f \u062f\u0645\u062c\u0647\u0627 \u0648\u0642\u0645 \u0628\u0648\u0636\u0639 \u0634\u0627\u0631\u0629 \u0627\u0633\u0645 \u062c\u062f\u064a\u062f\u0629 \u0648 \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 &#8220;\u062f\u0645\u062c&#8221; \u0644\u062f\u0645\u062c \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0663.\u0642\u0645 \u0628\u0627\u062e\u062a\u064a\u0627\u0631 &#8221; \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u0645\u062f\u0645\u062c\u0629&#8221; \u0644\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0648\u0627\u0644\u0648\u0635\u0648\u0644 \u0627\u0644\u0649 \u062c\u0645\u064a\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u062f\u0645\u062c\u0647\u0627 \u064a\u062f\u0648\u064a\u0627.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0639\u0646 \u0643\u064a\u0641\u064a\u0629 \u0627\u0636\u0627\u0641\u0629 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u064a\u0648\u0644 \u0627\u0644\u0649 \u0628\u0631\u0646\u0627\u0645\u062c\u0643 \u0627\u0644\u062e\u0627\u0635 \u0628\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u062a\u0635\u0644 \u0628\u0646\u0627 \u0627\u0644\u064a\u0648\u0645 \u0648\u0633\u0646\u0642\u0648\u0645 \u0628\u062a\u0639\u0631\u064a\u0641\u0643 \u0639\u0644\u0649 \u0648\u0627\u062a\u0633\u0648\u0646 \u0648 \u0646\u062c\u0647\u0632\u0643 \u0644\u0644\u0628\u062f\u0621.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0646 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0634\u0639\u0648\u0631\u0647\u0645 \u0627\u062a\u062c\u0627\u0647\u0643 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0627\u0644\u064a \u0644\u062a\u062d\u0644\u064a\u0644 \u0645\u064a\u0648\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u00a0\u062d\u064a\u062b \u0627\u0646 \u0627\u0644\u0647\u062f\u0641 [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":91775,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[228],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0646 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0634\u0639\u0648\u0631\u0647\u0645 \u0627\u062a\u062c\u0627\u0647\u0643 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0627\u0644\u064a 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