Customer Journey Mapping is Dead — Tuesday CX Thoughts
One of the lasting side effects of the Covid pandemic that we, as customer experience professionals, need to be mindful […]
Customer Experience IN
QuestionPro’s Mobile Survey software keeps your surveys and responses within reach
About offline mobile survey app Nearly 60% of the world’s population does not have access to the internet, according to […]
What Apple’s Retail experience transformation teaches us
Apple is redefining retail experience. Their stores are now called Town Squares; intended to bring communities together. Their retail spaces […]
7 Step guide to write good survey questions
Well-known religious leader and activist Elijah Muhammad once said, “ Asking good questions is half the learning”. We believe, asking […]
Capture Respondent Demographics in a Single Click using QuestionPro Facebook Authentication for Online Surveys
Capturing respondent demographics is an important aspect for most organizations, but it is also perhaps the most annoying aspect for […]
