{"id":120445,"date":"2021-07-13T02:00:53","date_gmt":"2021-07-13T09:00:53","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=120445"},"modified":"2023-02-07T23:55:10","modified_gmt":"2023-02-07T23:55:10","slug":"tls-1-1","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/es\/tls-1-1\/","title":{"rendered":"QuestionPro deja de soportar TLS 1.1"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Dando una importancia primordial a la seguridad de los datos de nuestros usuarios y encuestados, QuestionPro <\/span><span style=\"font-weight: 400;\">dejar\u00e1 de admitir el cifrado <\/span><span style=\"font-weight: 400;\"><strong>TLS 1.1<\/strong> a partir del 31 de julio de 2021. SurveyAnalytics dejar\u00e1 de admitirlo a partir del 17 de julio de 2021. A partir de entonces, seguiremos soportando las versiones 1.2 y superiores de TLS.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u00bfQu\u00e9 es el cifrado TLS?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Es un protocolo de encriptaci\u00f3n utilizado para realizar conexiones seguras entre aplicaciones y servidores a trav\u00e9s de Internet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Actualmente, existen tres versiones del protocolo TLS en uso: TLS 1.0, 1.1 y 1.2. Sin embargo, las dos primeras versiones ya est\u00e1n bastante obsoletas. TLS 1.1 se especific\u00f3 originalmente en abril de 2006. Desde entonces, se han descubierto vulnerabilidades en esta versi\u00f3n. Estas vulnerabilidades se abordaron en las versiones posteriores de TLS junto con otras mejoras.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Siguiendo las mejores pr\u00e1cticas de la industria, hemos decidido <\/span><span style=\"font-weight: 400;\">dejar de soportar<\/span><span style=\"font-weight: 400;\"> TLS 1.1.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u00bfQu\u00e9 se debe hacer ahora que QuestionPro dejar\u00e1 de soportar TLS 1.1?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Si est\u00e1 utilizando la \u00faltima versi\u00f3n de cualquier navegador, no necesita hacer nada.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si utiliza un navegador obsoleto que no admite TLS 1.2 o m\u00e1s reciente, actualice a una versi\u00f3n m\u00e1s reciente para seguir utilizando nuestros productos sin problemas.<\/span><\/p>\n<p><b>Fechas clave:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">SurveyAnalytics:&nbsp; 17 de julio de 2021<\/span><\/li>\n<li><span style=\"font-weight: 400;\">QuestionPro:&nbsp; 31 de julio de 2021<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Esta actualizaci\u00f3n se aplica tambi\u00e9n al uso de la API. Ya no <\/span><span style=\"font-weight: 400;\">admitiremos las conexiones cifradas<\/span><span style=\"font-weight: 400;\"> con TLS 1.1.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u00bfC\u00f3mo puedo saber si mi navegador soporta TLS 1.2?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Consulte la siguiente tabla para saber si necesita actualizar su navegador.<\/span><\/p>\n<table style=\"border-collapse: collapse; width: 40.0792%;\">\n<tbody>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"color: #1b87e6;\"><strong>Navegador<\/strong><\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"color: #1b87e6;\"><strong>Versi\u00f3n soportada<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Internet Explorer<\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">11 y superior<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Microsoft Edge <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">Todas las versiones<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Firefox <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">27 y superior<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Chrome <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">38 y superior<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Android <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">5 y superior<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Safari (Desktop) <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">7 y superior<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 28.8573%;\"><span style=\"font-weight: 400;\">Safari (Mobile) <\/span><\/td>\n<td style=\"width: 21.3163%;\"><span style=\"font-weight: 400;\">5 y superior<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Los<\/span><span style=\"font-weight: 400;\"> consumidores de la API <\/span><span style=\"font-weight: 400;\">de QuestionPro <\/span><span style=\"font-weight: 400;\">deben actualizar sus clientes HTTP<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">librer\u00edas y <\/span><span style=\"font-weight: 400;\">stack<\/span><span style=\"font-weight: 400;\"> de red para utilizar<\/span><span style=\"font-weight: 400;\"> TLS 1.2 para realizar solicitudes. Si su<\/span><span style=\"font-weight: 400;\"> pila de red utiliza<\/span><span style=\"font-weight: 400;\"> OpenSSL, compruebe si se utiliza OpenSSL 1.0.1+, ya que a partir de ah\u00ed se introdujo la compatibilidad con TLS 1.2.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u00bfQu\u00e9 pasa si no lo tengo?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Es posible que tenga dificultades para acceder a nuestros productos al dejar de ser compatible con TLS 1.1, si sigue utilizando un navegador que no es compatible con TLS 1.2.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Algunos de los problemas a los que podr\u00eda enfrentarse:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problemas de inicio de sesi\u00f3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acceso al sitio web<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problemas de registro<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problemas de carga de la encuesta para los encuestados<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fallos en las llamadas a la API<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">En <a href=\"https:\/\/www.questionpro.com\/es\/\" target=\"_blank\" rel=\"noopener\">QuestionPro<\/a>, valoramos su seguridad y experiencia de usuario, por lo que desarrollamos nuestros productos de acuerdo con las \u00faltimas tecnolog\u00edas y protocolos de seguridad.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Afortunadamente, la mayor\u00eda de nuestros clientes ya han cambiado a navegadores modernos. El fin de la compatibilidad con TLS 1.1 nos permitir\u00e1 centrarnos en soluciones m\u00e1s r\u00e1pidas, modernas y seguras e innovadoras.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cualquier duda, consulta a nuestro equipo de soporte en nuestro chat online.<\/span><\/p>\n<p><center><a href=\"https:\/\/www.questionpro.com\/es\/chat.html?custom1=tls\"><button>ACCEDER AL CHAT ONLINE<\/button><\/a><\/center>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dando una importancia primordial a la seguridad de los datos de nuestros usuarios y encuestados, QuestionPro dejar\u00e1 de admitir el [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":120446,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[267,163],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>QuestionPro deja de soportar TLS 1.1<\/title>\n<meta name=\"description\" content=\"QuestionPro deja de admitir el cifrado TLS 1.1. 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