{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog\/fr\/","author_name":"Musaddiq Shaikh","author_url":"https:\/\/www.questionpro.com\/blog\/fr\/author\/musaddiq\/","title":"Un guide complet des sondages aupr\u00e8s des clients | QuestionPro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"IRZySUrJqo\"><a href=\"https:\/\/www.questionpro.com\/blog\/fr\/customer-surveys\/\">Un guide complet des sondages aupr\u00e8s des clients<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/fr\/customer-surveys\/embed\/#?secret=IRZySUrJqo\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Un guide complet des sondages aupr\u00e8s des clients\u00a0\u00bb &#8212; QuestionPro\" data-secret=\"IRZySUrJqo\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/08\/types-of-customer-experience-management-surveys-nps-ces-and-csat-questionpro.png","thumbnail_width":992,"thumbnail_height":594,"description":"Ce guide des sondages aupr\u00e8s des clients vous aidera \u00e0 comprendre le processus de r\u00e9troaction des clients afin que vous puissiez \u00e9valuer l\u2019engagement des clients, la satisfaction des consommateurs et l\u2019am\u00e9liorer pour offrir une excellente exp\u00e9rience client."}