{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog\/fr\/","author_name":"Paulina Rodriguez","author_url":"https:\/\/www.questionpro.com\/blog\/fr\/author\/paulina\/","title":"6 tendances de l'exp\u00e9rience client \u00e0 ne pas manquer en 2023 | QuestionPro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"DwCHjIS7A1\"><a href=\"https:\/\/www.questionpro.com\/blog\/fr\/cx-blog-january-2023\/\">6 tendances de l&rsquo;exp\u00e9rience client \u00e0 ne pas manquer en 2023<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/fr\/cx-blog-january-2023\/embed\/#?secret=DwCHjIS7A1\" width=\"600\" height=\"338\" title=\"\u00ab\u00a06 tendances de l&rsquo;exp\u00e9rience client \u00e0 ne pas manquer en 2023\u00a0\u00bb &#8212; QuestionPro\" data-secret=\"DwCHjIS7A1\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/01\/CX-Blog-Cover-992x594-2.png","thumbnail_width":1488,"thumbnail_height":891,"description":"Plongez dans les tendances incontournables qui fa\u00e7onneront le CX en 2023. Plus que jamais, il est essentiel d'aller \u00e0 la rencontre des clients l\u00e0 o\u00f9 ils se trouvent. Lire la suite."}