{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog\/fr\/","author_name":"Paulina Rodriguez","author_url":"https:\/\/www.questionpro.com\/blog\/fr\/author\/paulina\/","title":"Cycle de vie du client : D\u00e9finition, 6 \u00e9tapes et avantages |%.","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"kfGV1G6o0g\"><a href=\"https:\/\/www.questionpro.com\/blog\/fr\/cycle-de-vie-du-client\/\">Cycle de vie du client : D\u00e9finition, 6 \u00e9tapes et avantages<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/fr\/cycle-de-vie-du-client\/embed\/#?secret=kfGV1G6o0g\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Cycle de vie du client : D\u00e9finition, 6 \u00e9tapes et avantages\u00a0\u00bb &#8212; QuestionPro\" data-secret=\"kfGV1G6o0g\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/customer-lifecycle.jpg","thumbnail_width":992,"thumbnail_height":594,"description":"Le cycle de vie du client consiste \u00e0 aligner la gestion de l'entreprise sur le parcours du client. Il s'agit de syst\u00e9matiser la strat\u00e9gie commerciale concernant les points de contact avec le client tout au long de sa vie de consommateur, depuis son arriv\u00e9e jusqu'\u00e0 son d\u00e9part de l'entreprise."}