{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog\/fr\/","author_name":"Musaddiq Shaikh","author_url":"https:\/\/www.questionpro.com\/blog\/fr\/author\/musaddiq\/","title":"Comment mesurer la satisfaction client de 7 fa\u00e7ons diff\u00e9rentes | QuestionPro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"8YNlX9hG68\"><a href=\"https:\/\/www.questionpro.com\/blog\/fr\/how-to-measure-customer-satisfaction\/\">Comment mesurer la satisfaction client de 7 fa\u00e7ons diff\u00e9rentes<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/fr\/how-to-measure-customer-satisfaction\/embed\/#?secret=8YNlX9hG68\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Comment mesurer la satisfaction client de 7 fa\u00e7ons diff\u00e9rentes\u00a0\u00bb &#8212; QuestionPro\" data-secret=\"8YNlX9hG68\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/04\/Customer-Satisfaction-CSAT-e1607347584304.png","thumbnail_width":905,"thumbnail_height":555,"description":"Apprenez comment mesurer la satisfaction client (CSAT) \u00e0 l\u2019aide de diverses m\u00e9thodes et outils. Sachez comment les outils de mesure de la satisfaction client peuvent vous aider \u00e0 recueillir des donn\u00e9es."}