{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog\/fr\/","author_name":"Adi Bhat","author_url":"https:\/\/www.questionpro.com\/blog\/fr\/author\/adityabhat\/","title":"Questions d'enqu\u00eate sur la satisfaction des clients avec exemples | QuestionPro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9LDUaO4E09\"><a href=\"https:\/\/www.questionpro.com\/blog\/fr\/questions-sur-la-satisfaction-des-clients\/\">Questions d&rsquo;enqu\u00eate sur la satisfaction des clients avec exemples<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/fr\/questions-sur-la-satisfaction-des-clients\/embed\/#?secret=9LDUaO4E09\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Questions d&rsquo;enqu\u00eate sur la satisfaction des clients avec exemples\u00a0\u00bb &#8212; QuestionPro\" data-secret=\"9LDUaO4E09\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/72-client-satisfaction-survey.jpg","thumbnail_width":992,"thumbnail_height":594,"description":"La satisfaction des clients est un indicateur important pour la croissance d'une organisation et les enqu\u00eates de satisfaction des clients sont men\u00e9es pour recueillir les commentaires des clients sur les nouveaux produits ou services, les mises \u00e0 jour des concepts et des fonctionnalit\u00e9s, le service \u00e0 la client\u00e8le et d'autres domaines de l'organisation. Tout savoir sur les questions et les exemples d'enqu\u00eates de satisfaction des clients."}