{"id":1466,"count":88,"description":"Bienvenue sur le blog de l'exp\u00e9rience client !\n\nVous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que :\n\n-Pens\u00e9es CX du mardi - Un blog \u00e9crit par Ken Peterson\n\n-Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients\n\n-Guides pour mesurer et am\u00e9liorer le CX\n\nEt plus encore !","link":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/","name":"Exp\u00e9rience client","slug":"experience-client-fr","taxonomy":"category","parent":0,"meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exp\u00e9rience client Archives 1 | QuestionPro<\/title>\n<meta name=\"description\" content=\"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exp\u00e9rience client Archives 1 | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"CollectionPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/\",\"name\":\"Exp\u00e9rience client Archives 1 | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#website\"},\"description\":\"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/#breadcrumb\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Domicile\",\"item\":\"https:\/\/www.questionpro.com\/blog\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Exp\u00e9rience client\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/fr\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Exp\u00e9rience client Archives 1 | QuestionPro","description":"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !","robots":{"index":"noindex","follow":"follow"},"og_locale":"fr_FR","og_type":"article","og_title":"Exp\u00e9rience client Archives 1 | QuestionPro","og_description":"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !","og_url":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/","og_site_name":"QuestionPro","twitter_card":"summary_large_image","twitter_site":"@questionpro","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"CollectionPage","@id":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/","url":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/","name":"Exp\u00e9rience client Archives 1 | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/fr\/#website"},"description":"Bienvenue sur le blog de l&rsquo;exp\u00e9rience client ! Vous trouverez ici tous les sujets li\u00e9s \u00e0 la CX, tels que : -Pens\u00e9es CX du mardi &#8211; Un blog \u00e9crit par Ken Peterson -Informations sur le NPS, le NPS+, le CSAT, les enqu\u00eates CX, les boucles de r\u00e9troaction des clients -Guides pour mesurer et am\u00e9liorer le CX Et plus encore !","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/#breadcrumb"},"inLanguage":"fr-FR"},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/fr\/category\/experience-client-fr\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Domicile","item":"https:\/\/www.questionpro.com\/blog\/fr\/"},{"@type":"ListItem","position":2,"name":"Exp\u00e9rience client"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/fr\/#website","url":"https:\/\/www.questionpro.com\/blog\/fr\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/fr\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.questionpro.com\/blog\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/fr\/wp-json\/wp\/v2\/categories\/1466"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/fr\/wp-json\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/fr\/wp-json\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/www.questionpro.com\/blog\/fr\/wp-json\/wp\/v2\/posts?categories=1466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}