{"id":784586,"date":"2019-03-20T05:27:29","date_gmt":"2019-03-20T12:27:29","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/les-16-questions-les-plus-frequentes-pour-les-questionnaires-post-evenement\/"},"modified":"2019-03-20T05:27:29","modified_gmt":"2019-03-20T05:27:29","slug":"les-16-questions-les-plus-frequentes-pour-les-questionnaires-post-evenement","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/fr\/les-16-questions-les-plus-frequentes-pour-les-questionnaires-post-evenement\/","title":{"rendered":"Les 16 questions les plus fr\u00e9quentes pour les questionnaires post-\u00e9v\u00e9nement"},"content":{"rendered":"<h2><strong><span data-preserver-spaces=\"true\">Quelles sont les questions de l&rsquo;enqu\u00eate sur le retour d&rsquo;information concernant les \u00e9v\u00e9nements ?<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Les questions de l&rsquo;enqu\u00eate de retour d&rsquo;information sur un \u00e9v\u00e9nement sont des questions pos\u00e9es aux participants apr\u00e8s la fin d&rsquo;un \u00e9v\u00e9nement afin de conna\u00eetre leur opinion sur l&rsquo;\u00e9v\u00e9nement. Chaque participant a une exp\u00e9rience unique, il est donc essentiel de comprendre l&rsquo;opinion de chacun. Ces questions d&rsquo;enqu\u00eate peuvent \u00eatre pos\u00e9es lors d&rsquo;\u00e9v\u00e9nements publics, de cours de formation, de conf\u00e9rences, de conclaves, d&rsquo;expositions et de webinaires. Ces questions d&rsquo;enqu\u00eate aident les chercheurs \u00e0 recueillir des informations objectives et exploitables afin d&rsquo;organiser de meilleurs \u00e9v\u00e9nements \u00e0 l&rsquo;avenir et de satisfaire les participants.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Par exemple, un institut de formation a organis\u00e9 une session de formation pour les professionnels du logiciel. Les organisateurs estiment qu&rsquo;elle aurait pu \u00eatre meilleure sur certains points, comme les installations et le mat\u00e9riel mis \u00e0 la disposition des participants. Cependant<\/span><span data-preserver-spaces=\"true\">Les donn\u00e9es sugg\u00e8rent que les participants ont appr\u00e9ci\u00e9 l&rsquo;\u00e9v\u00e9nement. De nombreuses inscriptions ont \u00e9t\u00e9 enregistr\u00e9es pour les prochaines sessions de formation. Il a \u00e9galement mis en lumi\u00e8re d&rsquo;autres points \u00e0 am\u00e9liorer, tels que le processus d&rsquo;inscription et le syst\u00e8me audio. Les organisateurs peuvent utiliser des enqu\u00eates telles que  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/meeting-event-evaluation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">enqu\u00eate sur l&rsquo;\u00e9valuation des \u00e9v\u00e9nements<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">, <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/event-planning-evaluation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">enqu\u00eate sur la planification d&rsquo;un \u00e9v\u00e9nement<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">ou <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/conference-feedback-and-evaluation-questionnaire\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">enqu\u00eate d&rsquo;\u00e9valuation de conf\u00e9rence<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> pour comprendre les attentes des participants et travailler sur les points \u00e0 am\u00e9liorer.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?lan=en&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Mod\u00e8le gratuit d&rsquo;enqu\u00eate de retour d&rsquo;information sur un \u00e9v\u00e9nement<\/strong><\/a><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">Conseils pour mener une enqu\u00eate efficace sur le retour d&rsquo;information concernant un \u00e9v\u00e9nement<\/span><\/strong><\/h3>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Le choix du moment est important<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Une fois l&rsquo;\u00e9v\u00e9nement termin\u00e9, l&rsquo;organisation ne doit pas attendre longtemps. D\u00e8s la fin de la manifestation, demandez aux participants ce qu&rsquo;ils ont ressenti, car l&rsquo;exp\u00e9rience est encore fra\u00eeche pour eux. Vous pouvez envoyer les <a href=\"https:\/\/www.questionpro.com\/survey-templates\/entertainment-event-feedback-survey-template\/\">questionnaires d&rsquo;\u00e9valuation de l&rsquo;\u00e9v\u00e9nement<\/a> dans un courriel de remerciement ou m\u00eame demander aux participants de r\u00e9pondre en quittant l&rsquo;\u00e9v\u00e9nement.  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/blog\/data-collection\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">collecter les donn\u00e9es<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> qui seraient les plus pr\u00e9cises.<\/span><\/li>\n<li><strong><br \/>\n  <span data-preserver-spaces=\"true\">Utiliser des images et des vid\u00e9os<\/span><br \/>\n<\/strong><span data-preserver-spaces=\"true\"> &#8211; <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/blog\/what-are-online-surveys\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">Enqu\u00eates en ligne<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">  peut \u00eatre exhaustive et, surtout apr\u00e8s avoir assist\u00e9 \u00e0 un \u00e9v\u00e9nement, la plupart des participants pr\u00e9f\u00e8rent partir plut\u00f4t que de s&rsquo;asseoir et de r\u00e9pondre \u00e0 de multiples questions. Par cons\u00e9quent, en limitant la taille de l&rsquo;\u00e9tude et en ajoutant des images attrayantes, vous obtiendrez un meilleur r\u00e9sultat.  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/blog\/good-survey-response-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">un bon taux de r\u00e9ponse \u00e0 l&rsquo;enqu\u00eate<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> de votre public.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">\u00c9valuer les orateurs\/instructeurs<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Une fois l&rsquo;\u00e9v\u00e9nement termin\u00e9, les participants risquent de ne se souvenir que des orateurs qu&rsquo;ils ont appr\u00e9ci\u00e9s. Ainsi, si vous \u00e9valuez tous les orateurs, les participants peuvent sugg\u00e9rer quel orateur ils ont pr\u00e9f\u00e9r\u00e9 et pourquoi. Vous pouvez choisir les futurs orateurs de l&rsquo;\u00e9v\u00e9nement en fonction de l&rsquo;int\u00e9r\u00eat du public afin d&rsquo;obtenir un grand nombre de participants \u00e0 l&rsquo;\u00e9v\u00e9nement.  <\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Enqu\u00eate optimis\u00e9e pour les mobiles<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Apr\u00e8s un \u00e9v\u00e9nement, les participants ont g\u00e9n\u00e9ralement tendance \u00e0 partir imm\u00e9diatement. Il peut \u00eatre difficile d&rsquo;amener le public \u00e0 r\u00e9pondre rapidement \u00e0 votre enqu\u00eate. Les enqu\u00eates doivent donc \u00eatre optimis\u00e9es pour les mobiles. R\u00e9pondre aux questions sur mobile donne de la flexibilit\u00e9 aux participants. Ils sont plus susceptibles de r\u00e9pondre \u00e0 l&rsquo;enqu\u00eate.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Conception attrayante de l&rsquo;enqu\u00eate<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Le mod\u00e8le d&rsquo;enqu\u00eate choisi pour votre enqu\u00eate de retour d&rsquo;information post-\u00e9v\u00e9nement doit \u00eatre attrayant. Gardez \u00e0 l&rsquo;esprit la coh\u00e9rence de la marque lors de la conception de votre questionnaire de retour d&rsquo;information sur l&rsquo;\u00e9v\u00e9nement. Marque votre  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/features\/survey-design\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">conception de l&rsquo;enqu\u00eate<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> de mani\u00e8re \u00e0 cr\u00e9er une impression durable.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Remerciez votre r\u00e9pondant<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Il est essentiel de pr\u00e9voir une page de remerciement \u00e0 la fin de votre enqu\u00eate, car le r\u00e9pondant a pris la peine de vous consacrer un peu de temps. En outre, pour que l&rsquo;\u00e9v\u00e9nement reste dans les m\u00e9moires et cr\u00e9e une impression durable, vous pouvez ajouter des liens vers des articles int\u00e9ressants r\u00e9dig\u00e9s par les orateurs ou des photos prises lors de l&rsquo;\u00e9v\u00e9nement.  <\/span><\/li>\n<li><strong><br \/>\n  <span data-preserver-spaces=\"true\">Mentionnez votre prochain \u00e9v\u00e9nement<\/span><br \/>\n<\/strong><span data-preserver-spaces=\"true\"> &#8211; Une enqu\u00eate de retour d&rsquo;information sur un \u00e9v\u00e9nement peut \u00e9galement servir d&rsquo;atout promotionnel, car vous pouvez mentionner votre prochain \u00e9v\u00e9nement dans ces questions et obtenir une id\u00e9e approximative du nombre de personnes qui participeront au prochain \u00e9v\u00e9nement et de ce qu&rsquo;elles en attendent.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?lan=en&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Cr\u00e9er un compte gratuit<\/strong><\/a><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">Les 16 meilleures questions d&rsquo;enqu\u00eate de retour d&rsquo;information pour un questionnaire post-\u00e9v\u00e9nement<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Une enqu\u00eate sur les r\u00e9actions \u00e0 un \u00e9v\u00e9nement permettra aux organisateurs de comprendre s&rsquo;ils ont pu organiser un \u00e9v\u00e9nement r\u00e9pondant aux attentes de leur public. La r\u00e9alisation d&rsquo;une telle \u00e9tude aidera \u00e9galement l&rsquo;h\u00f4te \u00e0 identifier les domaines d&rsquo;am\u00e9lioration.  <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Utilisez les <a href=\"https:\/\/www.questionpro.com\/tour\/sample-survey-questions.html\">questions de l&rsquo;enqu\u00eate<\/a> ci-dessous pour \u00e9valuer le succ\u00e8s d&rsquo;un \u00e9v\u00e9nement.<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><span data-preserver-spaces=\"true\">Compte tenu de votre exp\u00e9rience compl\u00e8te de l&rsquo;\u00e9v\u00e9nement, quelle est la probabilit\u00e9 que vous recommandiez nos futurs \u00e9v\u00e9nements \u00e0 vos amis ou coll\u00e8gues ?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Sur une \u00e9chelle de 1 \u00e0 7, 7 \u00e9tant la note la plus \u00e9lev\u00e9e, quelle note donneriez-vous \u00e0 l&rsquo;\u00e9v\u00e9nement ?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Quelles sont les trois choses que vous avez le plus appr\u00e9ci\u00e9es ?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Quelles sont les trois choses qui vous ont le plus d\u00e9plu ?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Comment \u00e9valuez-vous l&rsquo;organisation ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tr\u00e8s bon<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bon<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Acceptable<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pauvre  <\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tr\u00e8s faible<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Dans quelle mesure le personnel de l&rsquo;\u00e9v\u00e9nement a-t-il \u00e9t\u00e9 utile ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Extr\u00eamement utile<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tr\u00e8s utile<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Assez utile<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pas tr\u00e8s utile<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pas du tout utile<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol>\n<li><span data-preserver-spaces=\"true\">Dans quelle mesure les informations pr\u00e9alables \u00e0 l&rsquo;\u00e9v\u00e9nement vous ont-elles \u00e9t\u00e9 fournies pour vous aider \u00e0 mieux comprendre l&rsquo;\u00e9v\u00e9nement ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Toutes les informations<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">La plupart des informations<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Certaines informations<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Quelques informations<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Aucune des informations<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Veuillez indiquer votre degr\u00e9 d&rsquo;accord avec l&rsquo;affirmation : La dur\u00e9e de l&rsquo;\u00e9v\u00e9nement \u00e9tait juste ce qu&rsquo;il fallait. (Ni trop long, ni trop court)<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pas du tout d&rsquo;accord<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pas d&rsquo;accord<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Neutre<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Accorder<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tout \u00e0 fait d&rsquo;accord<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Avez-vous d\u00e9j\u00e0 particip\u00e9 \u00e0 l&rsquo;un de nos \u00e9v\u00e9nements ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Oui<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Non<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Quelle est la raison pour laquelle vous avez choisi de participer \u00e0 notre \u00e9v\u00e9nement et quelles sont vos attentes \u00e0 l&rsquo;\u00e9gard de cet \u00e9v\u00e9nement ?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">L&rsquo;\u00e9v\u00e9nement a-t-il r\u00e9pondu \u00e0 vos attentes ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Oui<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Non<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Dans l&rsquo;ensemble, quel est votre degr\u00e9 de satisfaction \u00e0 l&rsquo;\u00e9gard de l&rsquo;\u00e9v\u00e9nement ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tr\u00e8s insatisfait<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Insatisfait<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Neutre<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Satisfait<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tr\u00e8s satisfait<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Diriez-vous que l&rsquo;\u00e9v\u00e9nement \u00e9tait interactif ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Non, la communication \u00e9tait \u00e0 sens unique<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Oui, c&rsquo;\u00e9tait tr\u00e8s interactif<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">L&rsquo;\u00e9v\u00e9nement vous a-t-il permis d&rsquo;acqu\u00e9rir de nouvelles connaissances ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Oui<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Non<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Diriez-vous que les orateurs ou les pr\u00e9sentateurs \u00e9taient bien inform\u00e9s ?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Oui<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Non<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Avez-vous d&rsquo;autres commentaires\/suggestions qui nous aideraient \u00e0 am\u00e9liorer les \u00e9v\u00e9nements futurs ?<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Quelles sont les questions de l&rsquo;enqu\u00eate sur le retour d&rsquo;information concernant les \u00e9v\u00e9nements ? Les questions de l&rsquo;enqu\u00eate de retour [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":795747,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1442],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Les 16 meilleures questions d&#039;enqu\u00eate pour les questionnaires post-\u00e9v\u00e9nement | QuestionPro<\/title>\n<meta name=\"description\" content=\"Les questions d&#039;enqu\u00eate sur les r\u00e9actions aux \u00e9v\u00e9nements sont des questions d&#039;enqu\u00eate pos\u00e9es aux participants pour conna\u00eetre leur opinion sur les \u00e9v\u00e9nements 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