

{"id":853423,"date":"2021-12-21T06:54:21","date_gmt":"2021-12-21T06:54:21","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d7%94%d7%95%d7%9f-%d7%9e%d7%95%d7%aa%d7%92\/"},"modified":"2024-02-13T07:56:14","modified_gmt":"2024-02-13T07:56:14","slug":"%d7%94%d7%95%d7%9f-%d7%9e%d7%95%d7%aa%d7%92","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/il\/%d7%94%d7%95%d7%9f-%d7%9e%d7%95%d7%aa%d7%92\/","title":{"rendered":"\u05d4\u05d5\u05df \u05de\u05d5\u05ea\u05d2: \u05de\u05d4 \u05d6\u05d4 \u05d5\u05d0\u05d9\u05da \u05dc\u05de\u05d3\u05d5\u05d3 \u05d0\u05ea \u05d6\u05d4"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Today more than ever, brands face the challenge of capturing and maintaining their market share and building customer loyalty. That is why today we are going to learn what brand equity is and the importance of building and managing it in the long term.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Brand equity is a complex and multi-dimensional concept, but understanding it remains critical for a brand to develop its competitive potential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let's learn more about this concept and how it contributes to the success of your business<\/span><\/p>\n<h2><strong>What is brand equity?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Brand equity refers to how familiar consumers are with your company and your <a href=\"https:\/\/www.questionpro.com\/blog\/brand-measurement\/\">brand measurement<\/a>. When it comes to promoting your products and services, it is one of the first important steps you need to take.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is a concept that tries to explain and quantify the fact that consumers respond better to the marketing campaigns of a product or service of a certain brand than of another.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>From the consumer's point of view:<\/strong> the value of a brand is the sum of the positive and negative associations towards a brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>From the organization's point of view:<\/strong> value is the consumer's perspective perceived as an intangible asset in the income statement.<\/span><\/p>\n<h2><strong>What are the components of brand equity?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">For some specialists, brand equity is made up of certain elements, including: brand loyalty, brand awareness, <a href=\"https:\/\/www.questionpro.com\/blog\/perceived-value\/\">perceived value<\/a>, brand association, and other proprietary assets.<\/span><\/p>\n<h3><strong>Brand loyalty<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/brand-loyalty\/\">Brand loyalty<\/a> dictates that a consumer who truly believes in the value of a brand's offerings typically makes frequent and repeat purchases from it rather than switching brands.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">High brand loyalty ensures that the business is stable and consistent, and enables the organization to capture a greater market share.<\/span><\/p>\n<p style=\"text-align: center;\"><em><strong>LEARN ABOUT:<\/strong> <a href=\"https:\/\/www.questionpro.com\/blog\/brand-health\/\">Brand health<\/a><\/em><\/p>\n<h3><strong>Brand awareness<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/measuring-brand-awareness.html\">Brand awareness<\/a> refers to the degree to which a brand is known or recognizable to a consumer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A brand with a high value will come to a customer's mind when looking for a specific product.<\/span><\/p>\n<h3><strong>Perceived quality<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">This element focuses on the brand's reputation for the high quality of its products and the customer experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Good quality is valued more than product features, and consumers are often willing to pay more for high-quality products than other brands.<\/span><\/p>\n<h3><strong>Brand association<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Brand association implies anything related to the brand, evoking positive or negative feelings, for example, the functional, social or emotional benefits of a product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More generally, this relates to the overall image of the brand and what consumers associate with that image: if consumers predominantly associate positive attributes with the brand, then the brand possesses high brand equity.<\/span><\/p>\n<h3><strong>Other owned assets<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Assets include patents, trademarks, and channel or business partner relationships.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These assets are vital to ensure that other brands cannot compete by operating under a similar name or using very similar packaging, which can confuse consumers and compete with a brand's customer base.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">social media (both with the brand and with the members of the brand's community).<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to build brand equity?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Creating strong value is the foundation of an organization's long-term success. Here are some ways to do it:<\/span><\/p>\n<ol>\n<li>\n<h3><span style=\"font-weight: 400;\">Create brand awareness<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This can be done by creating positive, strong and unique brand attributes that consumers will retain in their minds, for example.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Advertising your brand in different media<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Participate in social media<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Creating viral content (videos, campaigns)<\/span><\/li>\n<\/ul>\n<ol start=\"2\">\n<li>\n<h3><span style=\"font-weight: 400;\"> Position your brand in the market<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The overall culture of a brand (including its beliefs, values, and points of interest) should be consistent so that consumers are not confused or in doubt about what the brand stands for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, you can make the changes, as long as they correspond to the changing needs of consumers or to external economic and social factors.<\/span><\/p>\n<ol start=\"3\">\n<li>\n<h3><span style=\"font-weight: 400;\"> Emphasize positive brand associations<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Strong brand associations are crucial to creating loyalty to your brand. Here are some tips for consumers to see the positive side of your brand:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Use innovative and eye-catching advertising media, highlighting the main functional, social or emotional benefits of your product.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ensure that the company behind the brand is socially responsible and establishes ethical business practices<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Look for celebrity endorsements.<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li>\n<h3><span style=\"font-weight: 400;\"> Focus on building relationships<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">It is mainly consumers who determine the strength of value; therefore, it is essential to build and maintain positive relationships with your target segments. Managers can do it in simple ways such as:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Be in contact with customers through social media<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Provide excellent customer service at all times<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Follow up on negative press or comments, listening and responding<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How to measure brand equity?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Perhaps the most difficult aspect of brand equity is how to calculate it, as there is no single or consistent metric that brands can use to measure consumers' subjective responses and emotions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it remains an essential function, as losing sight of the strength of value can affect results and the ability to compete.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Quantitative measurements<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It is about measuring the value of the brand through financial metrics, which reflect the necessary strength of the brand. These metrics include<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Profit margins<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/price-sensitivity\/\">Price sensitivity<\/a>. Known in economics as price elasticity, and refers to the extent to which consumer demand will react to changes in price<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Cost effectiveness<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Growth rate<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Market share percentage<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Purchase frequency<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Qualitative measurements<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">These measurements cannot measure the value of the brand as such, but they are an essential means of knowledge. Qualitative methods can include:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Follow up on social media reactions to your brand to assess the level of \u201cnoise\u201d it creates.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Conducting surveys or discussion groups to assess the emotions and feelings of consumers, which indicates the value of your brand for them.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Carrying out focus groups to evaluate the knowledge that consumers have of various brands within a market, to know which are their favorite brands.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Importance of managing brand equity<\/span><\/h2>\n<p>Managing brand equity is essential to achieving various competitive advantages, which will drive profitable growth.<\/p>\n<p><span style=\"font-weight: 400;\">Brands with high brand equity are exposed to much less risk when introducing line extensions or extending their brand name to new products, as the brand name alone has value.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is also said that brand equity enhances the customer's ability to interpret and process information and make the purchase decision with confidence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus, an organization with a high brand equity can capture and retain a large part of the required market share by acquiring a loyal customer base that will not leave with the competition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Brands with strong value are often better able to attract talent and investor confidence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same goes for suppliers, who can be more confident that the business will be consistent when signing contracts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In summary, the value of the brand represents something extremely important and includes the knowledge that the consumer has of it, the associations it makes with the brand, the way in which it perceives the quality of its products and the degree of loyalty of consumers towards her.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Brand equity is an important component of marketing strategies, as it has a significant impact on a brand's ability to maintain long-term competitive advantage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to monitor and evaluate the value of your brand, at Question Pro we have online and offline data collection tools that will allow you to monitor the sentiment of your consumers towards your brand.<\/span><\/p>\n<p style=\"text-align: center;\"><em><strong>LEARN ABOUT: <\/strong><a href=\"https:\/\/www.questionpro.com\/blog\/data-asset-management\/\">Data Asset Management<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today more than ever, brands face the challenge of capturing and maintaining their market share and building customer loyalty. 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