{"id":1188,"count":77,"description":"\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d6\u30ed\u30b0\u3078\u3088\u3046\u3053\u305d!\n\n\u306a\u3069\u3001CX\u306b\u95a2\u9023\u3059\u308b\u3042\u3089\u3086\u308b\u30c8\u30d4\u30c3\u30af\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002\n\n-Tuesday's CX Thoughts - Ken Peterson\u306b\u3088\u308b\u30d6\u30ed\u30b0\u3002\n\n-NPS\u3001NPS+\u3001CSAT\u3001CX\u30b5\u30fc\u30d9\u30a4\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30eb\u30fc\u30d7\u306b\u95a2\u3059\u308b\u60c5\u5831\u63d0\u4f9b\n\n-CX\u3092\u6e2c\u5b9a\u3057\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30ac\u30a4\u30c9\n\n\u305d\u306e\u4ed6\u306b\u3082\uff01\uff1f","link":"https:\/\/www.questionpro.com\/blog\/ja\/category\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9-ja\/","name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9-ja","taxonomy":"category","parent":0,"meta":[],"yoast_head":"\n