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class=\"wp-block-heading\">1.\u76ee\u6a19\u306e\u5b9a\u7fa9<\/h3>\n\n<p>\u8abf\u67fb\u306e\u76ee\u6a19\u3068\u53ce\u96c6\u3059\u308b\u6d1e\u5bdf\u306e\u6982\u8981\u3092\u660e\u78ba\u306b\u3059\u308b\u3002\u5f93\u696d\u54e1\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u306e\u304b\u3001\u7279\u5b9a\u306e\u6539\u5584\u5206\u91ce\u3092\u7279\u5b9a\u3059\u308b\u306e\u304b\u3001\u7d4c\u5e74\u5909\u5316\u3092\u8ffd\u8de1\u3059\u308b\u306e\u304b\u3092\u6c7a\u5b9a\u3059\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">2.\u6b63\u3057\u3044\u30c4\u30fc\u30eb\u3092\u9078\u3076<\/h3>\n\n<p>\u7d44\u7e54\u306e\u30cb\u30fc\u30ba\u3068\u4e88\u7b97\u306b\u5408\u3063\u305feNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a<a href=\"https:\/\/www.questionpro.com\/survey-templates\/\">\u30a2\u30f3\u30b1\u30fc\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/a>\u3001\u5206\u6790\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u533f\u540d\u3067\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3067\u304d\u308b\u6a5f\u80fd\u306a\u3069\u3092\u63a2\u3057\u307e\u3057\u3087\u3046\u3002 <\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u304a\u8003\u3048\u3067\u3059\u304b\uff1f\u6700\u9069\u306a<a href=\"https:\/\/www.questionpro.com\/blog\/anonymous-employee-feedback-tools\/\">\u5f93\u696d\u54e1\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c4\u30fc\u30eb\u306b\u95a2\u3059\u308b<\/a>\u6700\u65b0\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 <\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">3.\u8cea\u554f\u3092\u4f5c\u308b<\/h3>\n\n<p>\u5f93\u696d\u54e1\u304c\u7406\u89e3\u3057\u56de\u7b54\u3067\u304d\u308b\u7c21\u6f54\u3067\u660e\u78ba\u306aeNPS\u306e\u8cea\u554f\u3092\u7b56\u5b9a\u3059\u308b\u3002\u6a19\u6e96\u7684\u306aeNPS\u306e\u8cea\u554f\u306f\u3001&#8221;0\u304b\u308910\u306e\u30b9\u30b1\u30fc\u30eb\u3067\u3001\u3042\u306a\u305f\u306f\u8077\u5834\u3068\u3057\u3066\u5f53\u793e\u3092\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u304c\u3069\u306e\u304f\u3089\u3044\u3042\u308a\u307e\u3059\u304b\uff1f&#8221; \u3067\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u983b\u5ea6\u306e\u6c7a\u5b9a<\/h3>\n\n<p>\u8abf\u67fb\u306e\u5b9f\u65bd\u983b\u5ea6\u3092\u6c7a\u3081\u308b\u3002\u56db\u534a\u671f\u3054\u3068\u306beNPS\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u7d44\u7e54\u3082\u3042\u308c\u3070\u3001\u5e742\u56de\u307e\u305f\u306f\u5e741\u56de\u306e\u8abf\u67fb\u3092\u9078\u629e\u3059\u308b\u7d44\u7e54\u3082\u3042\u308a\u307e\u3059\u3002\u7d44\u7e54\u306e\u6587\u5316\u3084\u76ee\u7684\u306b\u6700\u3082\u9069\u3057\u305f\u983b\u5ea6\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002  <\/p>\n\n<h3 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class=\"wp-block-heading\">9.\u884c\u52d5\u3092\u8d77\u3053\u3059<\/h3>\n\n<p>\u8abf\u67fb\u7d50\u679c\u306b\u57fa\u3065\u304d\u3001\u6539\u5584\u3059\u3079\u304d\u5206\u91ce\u306b\u53d6\u308a\u7d44\u307f\u3001\u5f37\u307f\u3092\u6d3b\u304b\u3059\u305f\u3081\u306e\u884c\u52d5\u8a08\u753b\u3092\u7b56\u5b9a\u3059\u308b\u3002\u4e3b\u8981\u306a\u5229\u5bb3\u95a2\u4fc2\u8005\u3092\u610f\u601d\u6c7a\u5b9a\u306b\u95a2\u4e0e\u3055\u305b\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u30a4\u30cb\u30b7\u30a2\u30c6\u30a3\u30d6\u306b\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">10.\u7d50\u679c\u306e\u4f1d\u9054\u3068\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7<\/h3>\n\n<p>\u8abf\u67fb\u7d50\u679c\u3068\u3001\u8a08\u753b\u3055\u308c\u3066\u3044\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u3084\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3092\u5f93\u696d\u54e1\u306b\u4f1d\u3048\u308b\u3002\u53d7\u3051\u53d6\u3063\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u3001\u305d\u308c\u304c\u7d44\u7e54\u5185\u306e\u524d\u5411\u304d\u306a\u5909\u5316\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3069\u306e\u3088\u3046\u306b\u5229\u7528\u3055\u308c\u308b\u304b\u306b\u3064\u3044\u3066\u3001\u900f\u660e\u6027\u3092\u4fdd\u3064\u3002\u5f93\u696d\u54e1\u3092\u5b9a\u671f\u7684\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3057\u3001\u9032\u6357\u72b6\u6cc1\u306e\u6700\u65b0\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u7d99\u7d9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6c42\u3081\u308b\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">eNPS\u3068NPS\u306e\u9055\u3044<\/h2>\n\n<p>eNPS\u3068<a href=\"https:\/\/www.questionpro.com\/net-promoter-score\/\">NPS\u306e<\/a>\u985e\u4f3c\u70b9\u3068\u76f8\u9055\u70b9\u3092\u3001\u4f8b\u3092\u6319\u3052\u3066\u6398\u308a\u4e0b\u3052\u3066\u307f\u3088\u3046\uff1a<\/p>\n\n<h3 class=\"wp-block-heading\">\u4f3c\u3066\u3044\u308b\uff1a<\/h3>\n\n<ul>\n<li><strong>\u57fa\u672c\u7684\u306a\u8cea\u554f<\/strong>ENPS\u3068NPS\u306f\u540c\u3058\u57fa\u672c\u7684\u306a\u8cea\u554f\u3092\u4f7f\u3063\u3066\u3044\u308b\uff1a&#8221;\u53cb\u4eba\u3084\u540c\u50da\u306b\u5f53\u793e\/\u88fd\u54c1\/\u30b5\u30fc\u30d3\u30b9\u3092\u85a6\u3081\u308b\u53ef\u80fd\u6027\u306f\u3069\u306e\u7a0b\u5ea6\u3067\u3059\u304b\uff1f&#8221;\u3053\u306e\u8cea\u554f\u306f\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e5%be%93%e6%a5%ad%e5%93%a1%e3%81%ae%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e7%84%a1%e6%96%99%e3%81%ae%e3%83%92%e3%83%b3%e3%83%88%e3%81%a8%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9\/\">\u652f\u6301\u3068<\/a>\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u53ef\u80fd\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u3002 <\/li>\n\n\n\n<li><strong>\u8a55\u4fa1\u5c3a\u5ea6\uff1a <\/strong>\u3069\u3061\u3089\u306e\u8a55\u4fa1\u57fa\u6e96\u3082\u901a\u5e380\u304b\u308910\u307e\u3067\u306e\u5c3a\u5ea6\u3092\u4f7f\u7528\u3057\u3001\u56de\u7b54\u8005\u304c\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u9055\u3044\u3060\uff1a<\/h3>\n\n<ol>\n<li><strong>\u5bfe\u8c61\u8aad\u8005<\/strong><\/li>\n<\/ol>\n\n<p><strong>NPS\u306e\u4f8b<\/strong>\u3042\u306a\u305f\u304c\u901a\u4fe1\u4f1a\u793e\u306e\u7d4c\u55b6\u8005\u3060\u3068\u3059\u308b\u3002\u3042\u306a\u305f\u306f\u9867\u5ba2\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u3001\u81ea\u793e\u306e\u643a\u5e2f\u96fb\u8a71\u30d7\u30e9\u30f3\u3092\u4ed6\u306e\u4eba\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u3092\u5c0b\u306d\u307e\u3057\u305f\u3002 <\/p>\n\n<p><strong>eNPS\u306e\u4f8b <\/strong>\u540c\u3058\u96fb\u6c17\u901a\u4fe1\u4f1a\u793e\u306e\u4eba\u4e8b\u30de\u30cd\u30b8\u30e3\u30fc\u3068\u3057\u3066\u3001\u3042\u306a\u305f\u306f\u5f93\u696d\u54e1\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u3001\u4f1a\u793e\u3092\u4ed6\u306e\u4eba\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u306f\u3069\u306e\u7a0b\u5ea6\u3042\u308b\u304b\u3092\u5c0b\u306d\u305f\u3002<\/p>\n\n<ol start=\"2\">\n<li><strong>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3<\/strong><\/li>\n<\/ol>\n\n<p><strong>NPS\u306e\u4f8b<\/strong>\u9867\u5ba2\u306eNPS\u30b9\u30b3\u30a2\u306b\u57fa\u3065\u304d\u3001\u901a\u4fe1\u4f1a\u793e\u306f\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u30ab\u30d0\u30ec\u30c3\u30b8\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3001\u6599\u91d1\u8a2d\u5b9a\u306a\u3069\u3001\u643a\u5e2f\u96fb\u8a71\u30d7\u30e9\u30f3\u306e\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<p><strong>eNPS\u306e\u4f8b<\/strong>\u5f93\u696d\u54e1\u306eeNPS\u30b9\u30b3\u30a2\u306b\u57fa\u3065\u304d\u3001\u4eba\u4e8b\u90e8\u9580\u306f\u8077\u5834\u98a8\u571f\u306e\u6539\u5584\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u554f\u984c\u3078\u306e\u5bfe\u5fdc\u3001\u30ad\u30e3\u30ea\u30a2\u958b\u767a\u6a5f\u4f1a\u306e\u5f37\u5316\u306a\u3069\u306e\u53d6\u308a\u7d44\u307f\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<ol start=\"3\">\n<li><strong>\u89e3\u91c8\u3068\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\uff1a<\/strong><\/li>\n<\/ol>\n\n<p><strong>NPS\u306e\u4f8b <\/strong>\u3042\u308b\u96fb\u6c17\u901a\u4fe1\u4f1a\u793e\u306f\u3001\u81ea\u793e\u306e<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/nps%e3%82%b9%e3%82%b3%e3%82%a2%ef%bc%9a%e5%ae%8c%e5%85%a8%e3%82%ac%e3%82%a4%e3%83%89\/\">NPS\u30b9\u30b3\u30a2\u3092<\/a>\u696d\u754c\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3084\u7af6\u5408\u4ed6\u793e\u306e\u30b9\u30b3\u30a2\u3068\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306e\u5e02\u5834\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3059\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/p>\n\n<p><strong>eNPS\u306e\u4f8b<\/strong>\u4eba\u4e8b\u90e8\u9580\u306f\u3001\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30ec\u30d9\u30eb\u3092\u8a55\u4fa1\u3057\u3001\u6539\u5584\u306e\u305f\u3081\u306e\u9818\u57df\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001eNPS\u30b9\u30b3\u30a2\u3092\u793e\u5185\u57fa\u6e96\u307e\u305f\u306f\u696d\u754c\u5e73\u5747\u3068\u6bd4\u8f03\u3059\u308b\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<ol start=\"4\">\n<li><strong>\u884c\u52d5\u529b\uff1a<\/strong><\/li>\n<\/ol>\n\n<p><strong>NPS\u306e\u4f8b <\/strong>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30fb\u30ab\u30d0\u30ec\u30c3\u30b8\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30a4\u30f3\u30d5\u30e9\u6295\u8cc7\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u3078\u306e\u8ffd\u52a0\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306e\u63d0\u4f9b\u3001NPS\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304f\u6599\u91d1\u30d7\u30e9\u30f3\u306e\u898b\u76f4\u3057\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u308b\u3002<\/p>\n\n<p><strong>eNPS\u306e\u4f8b\uff1a <\/strong>\u67d4\u8edf\u306a\u52e4\u52d9\u5f62\u614b\u306e\u5c0e\u5165\u3001\u7d4c\u55b6\u9663\u3068\u5f93\u696d\u54e1\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30fb\u30c1\u30e3\u30cd\u30eb\u306e\u5f37\u5316\u3001\u58eb\u6c17\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u5f93\u696d\u54e1\u8868\u5f70\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u59cb\u306a\u3069\u3002<\/p>\n\n<ol start=\"5\">\n<li><strong>\u6e2c\u5b9a\u983b\u5ea6\uff1a<\/strong><\/li>\n<\/ol>\n\n<p><strong>NPS\u306e\u4f8b<\/strong>NPS\u3092\u56db\u534a\u671f\u3054\u3068\u307e\u305f\u306f\u5e74\u3054\u3068\u306b\u6e2c\u5b9a\u3057\u3001\u9867\u5ba2\u611f\u60c5\u306e\u7d4c\u5e74\u5909\u5316\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/p>\n\n<p><strong>eNPS\u306e\u4f8b <\/strong>\u4eba\u4e8b\u90e8\u9580\u306f\u3001eNPS\u3092\u534a\u5e74\u306b1\u56de\u307e\u305f\u306f1\u5e74\u306b1\u56de\u6e2c\u5b9a\u3059\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001\u5f93\u696d\u54e1\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u5bfe\u5fdc\u3057\u7d9a\u3051\u308b\u305f\u3081\u306b\u3001\u3088\u308a\u983b\u7e41\u306b<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e5%be%93%e6%a5%ad%e5%93%a1%e3%82%a2%e3%83%b3%e3%82%b1%e3%83%bc%e3%83%88%ef%bc%9a%e5%ae%9a%e7%be%a9%e3%80%81%e4%be%8b%e3%81%a8%e7%a8%ae%e9%a1%9e%e3%80%81%e5%88%a9%e7%82%b9%e3%81%a8%e3%83%92%e3%83%b3\/\">\u5f93\u696d\u54e1\u8abf\u67fb\u3092<\/a>\u5b9f\u65bd\u3059\u308b\u7d44\u7e54\u3082\u3042\u308b\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">eNPS\u3092\u5411\u4e0a\u3055\u305b\u308b\u52b9\u679c\u7684\u306a\u65b9\u6cd5<\/h2>\n\n<p>eNPS\uff08Employee Net Promoter Score\uff1a\u5f93\u696d\u54e1\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3001\u5f93\u696d\u54e1\u306e\u7d4c\u9a13\u3001\u6e80\u8db3\u5ea6\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u6226\u7565\u3092\u5b9f\u65bd\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001eNPS\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u5b9f\u8df5\u7684\u306a\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/05\/effective-ways-to-improve-your-enps.jpg\" alt=\"\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\">1.\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u8033\u3092\u50be\u3051\u308b<\/h3>\n\n<p>\u5f93\u696d\u54e1\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u7a4d\u6975\u7684\u306b\u8033\u3092\u50be\u3051\u3001\u5efa\u8a2d\u7684\u306a\u6279\u5224\u3092\u8003\u616e\u306b\u5165\u308c\u308b\u3002\u7121\u8a18\u540d\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u6295\u66f8\u7bb1\u3001\u30de\u30cd\u30b8\u30e3\u30fc\u3068\u306e\u5b9a\u671f\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30bb\u30c3\u30b7\u30e7\u30f3\u306a\u3069\u3001\u793e\u54e1\u304c\u81ea\u5206\u306e\u8003\u3048\u3092\u5171\u6709\u3067\u304d\u308b\u30c1\u30e3\u30cd\u30eb\u3092\u8907\u6570\u7528\u610f\u3059\u308b\u3002\u5f93\u696d\u54e1\u306e\u610f\u898b\u304c\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u5f93\u696d\u54e1\u306e\u61f8\u5ff5\u4e8b\u9805\u3078\u306e\u5bfe\u5fdc\u306b\u5168\u529b\u3092\u5c3d\u304f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u307e\u3057\u3087\u3046\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">2.\u5f93\u696d\u54e1\u958b\u767a\u3078\u306e\u6295\u8cc7<\/h3>\n\n<p>\u5f93\u696d\u54e1\u306b\u529b\u3092\u4e0e\u3048\u3001\u5fe0\u8aa0\u5fc3\u3092\u80b2\u3080\u305f\u3081\u306b\u3001\u5b66\u7fd2\u3068\u6210\u9577\u306e\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3059\u308b\u3002\u5f93\u696d\u54e1\u306e\u30ad\u30e3\u30ea\u30a2\u76ee\u6a19\u3084\u80fd\u529b\u958b\u767a\u306e\u30cb\u30fc\u30ba\u306b\u6cbf\u3063\u305f\u7814\u4fee\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\u3001\u8a8d\u5b9a\u8cc7\u683c\u3092\u63d0\u4f9b\u3059\u308b\u3002\u7d99\u7d9a\u7684\u306a\u80fd\u529b\u958b\u767a\u3092\u5968\u52b1\u3057\u3001\u7d44\u7e54\u5185\u3067\u306e\u6607\u9032\u306e\u6a5f\u4f1a\u3092\u8ffd\u6c42\u3059\u308b\u793e\u54e1\u3092\u652f\u63f4\u3059\u308b\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">3.\u30ef\u30fc\u30af\u30fb\u30e9\u30a4\u30d5\u30fb\u30d0\u30e9\u30f3\u30b9\u306e\u63a8\u9032<\/h3>\n\n<p>\u5065\u5eb7\u7684\u306a\u30ef\u30fc\u30af\u30e9\u30a4\u30d5\u30d0\u30e9\u30f3\u30b9\u3092\u5968\u52b1\u3059\u308b\u305f\u3081\u306b\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3001\u30d5\u30ec\u30c3\u30af\u30b9\u30bf\u30a4\u30e0\u5236\u3001\u9031\u4f112\u65e5\u5236\u306a\u3069\u3001\u67d4\u8edf\u306a\u52e4\u52d9\u5f62\u614b\u3092\u63d0\u4f9b\u3059\u308b\u3002\u30a6\u30a7\u30eb\u30cd\u30b9\u30fb\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u30de\u30a4\u30f3\u30c9\u30d5\u30eb\u30cd\u30b9\u30fb\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3001\u30e1\u30f3\u30bf\u30eb\u30d8\u30eb\u30b9\u30fb\u30ea\u30bd\u30fc\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306a\u3069\u3001\u4ed5\u4e8b\u91cf\u3084\u30b9\u30c8\u30ec\u30b9\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30ea\u30bd\u30fc\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3002\u5f93\u696d\u54e1\u306e\u4ed5\u4e8b\u4ee5\u5916\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u8a8d\u8b58\u3057\u3001\u5c0a\u91cd\u3059\u308b\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u8a55\u4fa1\u3068\u5831\u916c<\/h3>\n\n<p>\u5f93\u696d\u54e1\u306e\u8ca2\u732e\u3084\u529f\u7e3e\u3092\u8a8d\u3081\u3001\u305d\u308c\u306b\u5831\u3044\u308b\u3053\u3068\u3067\u3001\u611f\u8b1d\u306e\u610f\u3092\u793a\u3057\u3001\u696d\u7e3e\u3078\u306e\u610f\u6b32\u3092\u9ad8\u3081\u308b\u3002\u53e3\u982d\u3067\u306e\u8cde\u8cdb\u3001\u8868\u5f70\u3001\u8cde\u4e0e\u3001\u305d\u306e\u4ed6\u306e\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3092\u901a\u3058\u3066\u3001\u500b\u4eba\u3084\u30c1\u30fc\u30e0\u306e\u529f\u7e3e\u3092\u79f0\u3048\u308b\u8868\u5f70\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5b9f\u65bd\u3059\u308b\u3002\u5f93\u696d\u54e1\u306e\u597d\u307f\u3084\u4fa1\u5024\u89b3\u306b\u6cbf\u3046\u3088\u3046\u3001\u8868\u5f70\u306e\u53d6\u308a\u7d44\u307f\u3092\u500b\u5225\u5316\u3059\u308b\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">5.\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u6587\u5316\u3092\u80b2\u3080<\/h3>\n\n<p>\u5f93\u696d\u54e1\u304c\u5927\u5207\u306b\u3055\u308c\u3001\u5c0a\u91cd\u3055\u308c\u3001\u3064\u306a\u304c\u308a\u3092\u611f\u3058\u3089\u308c\u308b\u3088\u3046\u306a\u3001\u5354\u529b\u7684\u3067\u5305\u62ec\u7684\u306a<a href=\"https:\/\/www.questionpro.com\/workforce\/workplace-culture.html\">\u8077\u5834\u6587\u5316\u3092<\/a>\u80b2\u3080\u3002\u6a21\u7bc4\u3092\u793a\u3057\u3001\u5354\u529b\u3001\u900f\u660e\u6027\u3001\u30aa\u30fc\u30d7\u30f3\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3059\u308b\u3002\u30c1\u30fc\u30e0\u30d3\u30eb\u30c7\u30a3\u30f3\u30b0\u3084\u793e\u4ea4\u306e\u6a5f\u4f1a\u3092\u8a2d\u3051\u3001\u540c\u50da\u540c\u58eb\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3057\u3001\u4ef2\u9593\u610f\u8b58\u3092\u9ad8\u3081\u308b\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">6.\u660e\u78ba\u306a\u76ee\u6a19\u3068\u671f\u5f85\u3092\u4e0e\u3048\u308b<\/h3>\n\n<p>\u5f93\u696d\u54e1\u304c\u81ea\u5206\u306e\u5f79\u5272\u3001\u8cac\u4efb\u3001\u671f\u5f85\u3055\u308c\u308b\u696d\u7e3e\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002\u9054\u6210\u53ef\u80fd\u306a\u660e\u78ba\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u9032\u6357\u72b6\u6cc1\u306b\u3064\u3044\u3066\u5b9a\u671f\u7684\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3059\u308b\u3002\u5f93\u696d\u54e1\u304c\u81ea\u5206\u306e\u4ed5\u4e8b\u306b\u30aa\u30fc\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u6301\u3061\u3001\u7d44\u7e54\u306e\u6210\u529f\u306b\u6709\u610f\u7fa9\u306b\u8ca2\u732e\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3002\u5171\u901a\u306e\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u5354\u529b\u3068\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u5968\u52b1\u3059\u308b\u3002   <\/p>\n\n<h3 class=\"wp-block-heading\">7.\u5f93\u696d\u54e1\u306e\u798f\u5229\u539a\u751f\u3092\u5145\u5b9f\u3055\u305b\u308b<\/h3>\n\n<p>\u5f93\u696d\u54e1\u306e\u30cb\u30fc\u30ba\u3084\u55dc\u597d\u306b\u5408\u3046\u3088\u3046\u3001\u798f\u5229\u539a\u751f\u3092\u898b\u76f4\u3057\u3001\u5145\u5b9f\u3055\u305b\u308b\u3002\u7af6\u4e89\u529b\u306e\u3042\u308b\u7d66\u4e0e\u3001\u5305\u62ec\u7684\u306a\u5065\u5eb7\u4fdd\u967a\u3001\u9000\u8077\u91d1\u5236\u5ea6\u3001\u305d\u306e\u4ed6\u30d5\u30ec\u30ad\u30b7\u30d6\u30eb\u652f\u51fa\u53e3\u5ea7\u3001\u5b66\u8cbb\u6255\u3044\u623b\u3057\u3001\u30b9\u30dd\u30fc\u30c4\u30b8\u30e0\u4f1a\u54e1\u306a\u3069\u306e\u8cb4\u91cd\u306a\u7279\u5178\u3092\u63d0\u4f9b\u3059\u308b\u3002\u5f93\u696d\u54e1\u304b\u3089\u610f\u898b\u3092\u52df\u308a\u3001\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u306a\u798f\u5229\u539a\u751f\u3092\u628a\u63e1\u3059\u308b\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">8.\u5f37\u529b\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u80b2\u6210<\/h3>\n\n<p>\u30de\u30cd\u30b8\u30e3\u30fc\u304c\u30c1\u30fc\u30e0\u3092\u52b9\u679c\u7684\u306b\u7d71\u7387\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306e\u30b9\u30ad\u30eb\u3068\u80fd\u529b\u3092\u78ba\u5b9f\u306b\u8eab\u306b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/leadership-development-2\/\">\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u958b\u767a\u306b<\/a>\u6295\u8cc7\u3059\u308b\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u7d1b\u4e89\u89e3\u6c7a\u3001\u696d\u7e3e\u7ba1\u7406\u306b\u95a2\u3059\u308b\u7814\u4fee\u3068\u30b3\u30fc\u30c1\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u3002\u30de\u30cd\u30b8\u30e3\u30fc\u304c\u89aa\u3057\u307f\u3084\u3059\u304f\u3001\u5f93\u696d\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u5f93\u696d\u54e1\u306e\u30cb\u30fc\u30ba\u3084\u61f8\u5ff5\u306b\u5fdc\u3048\u308b\u3088\u3046\u5968\u52b1\u3059\u308b\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5229\u70b9<\/h2>\n\n<p>eNPS\uff08Employee Net Promoter Score\uff09\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3084\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3057\u3088\u3046\u3068\u3059\u308b\u7d44\u7e54\u306b\u306f\u3044\u304f\u3064\u304b\u306e\u5229\u70b9\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e3b\u306a\u5229\u70b9\u3092\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<ul>\n<li><h3>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30fb\u30a4\u30f3\u30b5\u30a4\u30c8<\/h3><\/li>\n<\/ul>\n\n<p>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u3068\u5206\u6790\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u305f\u3081\u3001\u7d44\u7e54\u306f\u5f93\u696d\u54e1\u306e\u611f\u60c5\u3092\u8ffd\u8de1\u3057\u3001\u50be\u5411\u3092\u8fc5\u901f\u306b\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u306b\u5373\u5ea7\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u305f\u3081\u3001\u4eba\u4e8b\u62c5\u5f53\u8005\u3084\u7ba1\u7406\u8077\u306f\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u65b0\u305f\u306a\u554f\u984c\u306b\u5bfe\u51e6\u3057\u305f\u308a\u3001\u6a5f\u4f1a\u3092\u751f\u304b\u3057\u305f\u308a\u3059\u308b\u305f\u3081\u306e\u7684\u3092\u7d5e\u3063\u305f\u4ecb\u5165\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<ul>\n<li><h3>\u52b9\u7387\u6027<\/h3><\/li>\n<\/ul>\n\n<p> \u5305\u62ec\u7684\u306aeNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u8abf\u67fb\u5b9f\u65bd\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3057\u3001\u624b\u4f5c\u696d\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002\u7d44\u7e54\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u914d\u5e03\u3001\u30c7\u30fc\u30bf\u53ce\u96c6\u3001\u5206\u6790\u306a\u3069\u306e\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u7bc0\u7d04\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4eba\u4e8b\u30c1\u30fc\u30e0\u306f\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u6226\u7565\u7684\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002    <\/p>\n\n<ul>\n<li><h3>\u5b9f\u7528\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/h3><\/li>\n<\/ul>\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u7d44\u7e54\u306f\u5f93\u696d\u54e1\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304b\u3089\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u5206\u6790\u3057\u3001\u30d1\u30bf\u30fc\u30f3\u3084\u30c6\u30fc\u30de\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u3069\u306e\u3088\u3046\u306a\u53d6\u308a\u7d44\u307f\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u3079\u304d\u304b\u306b\u3064\u3044\u3066\u3001\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7279\u5b9a\u306e\u5206\u91ce\u3084\u5c5e\u6027\u3092\u6398\u308a\u4e0b\u3052\u308b\u6a5f\u80fd\u306b\u3088\u308a\u3001\u7684\u3092\u7d5e\u3063\u305f\u4ecb\u5165\u3084\u7d99\u7d9a\u7684\u306a\u6539\u5584\u52aa\u529b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002  <\/p>\n\n<ul>\n<li><h3>\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0<\/h3><\/li>\n<\/ul>\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u81ea\u793e\u306eeNPS\u30b9\u30b3\u30a2\u3092\u696d\u754c\u6a19\u6e96\u3084\u7af6\u5408\u4ed6\u793e\u306b\u5bfe\u3057\u3066\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u81ea\u793e\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u540c\u696d\u4ed6\u793e\u3068\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u7af6\u4e89\u4e0a\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u8cb4\u91cd\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u3068\u3068\u3082\u306b\u3001\u6539\u5584\u3059\u3079\u304d\u9818\u57df\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u307e\u305f\u3001\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u306f\u3001eNPS\u30b9\u30b3\u30a2\u306e\u89e3\u91c8\u3084\u6539\u5584\u306e\u305f\u3081\u306e\u73fe\u5b9f\u7684\u306a\u76ee\u6a19\u8a2d\u5b9a\u306e\u305f\u3081\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002  <\/p>\n\n<ul>\n<li><h3>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3<\/h3><\/li>\n<\/ul>\n\n<p>\u7d44\u7e54\u306f\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u5fe0\u8aa0\u5fc3\u3092\u6e2c\u5b9a\u3057\u3001\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u5f93\u696d\u54e1NPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u4fdd\u6301\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u9ad8\u3044\u5f93\u696d\u54e1\u306f\u4f1a\u793e\u306b\u7559\u307e\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u3001\u96e2\u8077\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3001\u4eba\u6750\u306e\u7d99\u7d9a\u6027\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002eNPS\u8abf\u67fb\u3092\u901a\u3058\u3066\u7279\u5b9a\u3055\u308c\u305f\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u5f93\u696d\u54e1\u306e\u5fe0\u8aa0\u5fc3\u3068\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u80b2\u3080\u524d\u5411\u304d\u306a\u8077\u5834\u74b0\u5883\u3092\u4f5c\u308a\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002    <\/p>\n\n<ul>\n<li><h3>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u67d4\u8edf\u6027<\/h3><\/li>\n<\/ul>\n\n<p>eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u7d44\u7e54\u306e\u30e6\u30cb\u30fc\u30af\u306a\u30cb\u30fc\u30ba\u3084\u597d\u307f\u3092\u6e80\u305f\u3059\u305f\u3081\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u67d4\u8edf\u6027\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u304b\u3089\u3001\u67d4\u8edf\u306a\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30aa\u30d7\u30b7\u30e7\u30f3\u3084\u4ed6\u306e\u4eba\u4e8b\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u7d71\u5408\u307e\u3067\u3001\u7d44\u7e54\u306f\u7279\u5b9a\u306e\u8981\u4ef6\u306b\u5408\u308f\u305b\u3066\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u3088\u308a\u3001eNPS\u8abf\u67fb\u306f\u9069\u5207\u3067\u3001\u6709\u610f\u7fa9\u3067\u3001\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002  <\/p>\n\n<ul>\n<li><h3>\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/h3><\/li>\n<\/ul>\n\n<p>\u62e1\u5f35\u6027\u304c\u3042\u308b\u305f\u3081\u3001\u5c0f\u898f\u6a21\u306a\u65b0\u8208\u4f01\u696d\u304b\u3089\u5927\u4f01\u696d\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u898f\u6a21\u306e\u7d44\u7e54\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u5358\u4e00\u306e\u30c1\u30fc\u30e0\u306b\u5bfe\u3057\u3066\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u5834\u5408\u3067\u3082\u3001\u8907\u6570\u306e\u90e8\u9580\u3084\u62e0\u70b9\u306b\u5bfe\u3057\u3066\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u5834\u5408\u3067\u3082\u3001\u3055\u307e\u3056\u307e\u306a\u30ec\u30d9\u30eb\u306e\u8907\u96d1\u3055\u3084\u898f\u6a21\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u62e1\u5f35\u6027\u306b\u3088\u308a\u3001\u7d44\u7e54\u306f\u6210\u9577\u3068\u9032\u5316\u306b\u4f34\u3044\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3057\u3001\u6539\u5584\u3057\u7d9a\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<blockquote class=\"wp-block-quote has-text-align-left\">\n<p class=\"has-text-align-center\">2024\u5e74<a href=\"https:\/\/www.questionpro.com\/blog\/employee-retention-software\/\">\u5f93\u696d\u54e1\u7dad\u6301\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30fb<\/a>\u30c8\u30c3\u30d7<em>15\u306b\u3064\u3044\u3066\u77e5\u308b <\/em><\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">QuestionPro\u3092eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u65b9\u6cd5<\/h2>\n\n<p>QuestionPro\u306f\u3001eNPS\u8abf\u67fb\u306e\u5b9f\u65bd\u306b\u6700\u9069\u306a\u5805\u7262\u306a\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001QuestionPro\u3092eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<h3 class=\"wp-block-heading\">1.\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30a2\u30f3\u30b1\u30fc\u30c8\u4f5c\u6210<\/h3>\n\n<ul>\n<li>QuestionPro\u3067\u306f\u3001\u7d44\u7e54\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305feNPS\u8abf\u67fb\u3092\u7c21\u5358\u306b\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li>eNPS\u306b\u5fc5\u8981\u306a\u5358\u4e00\u8cea\u554f\u5f62\u5f0f\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u30b7\u30f3\u30d7\u30eb\u3067\u53c2\u52a0\u3057\u3084\u3059\u3044\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">2.\u81ea\u52d5\u914d\u4fe1\uff1a<\/h3>\n\n<ul>\n<li>QuestionPro\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001eNPS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u96fb\u5b50\u30e1\u30fc\u30eb\u3001SMS\u3001\u307e\u305f\u306f\u57cb\u3081\u8fbc\u307f\u30ea\u30f3\u30af\u7d4c\u7531\u3067\u5f93\u696d\u54e1\u306b\u81ea\u52d5\u914d\u4fe1\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u52b9\u7387\u7684\u304b\u3064\u30bf\u30a4\u30e0\u30ea\u30fc\u306b\u914d\u4fe1\u3057\u3001\u53c2\u52a0\u7387\u3068\u56de\u7b54\u306e\u8cea\u3092\u6700\u5927\u5316\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">3.\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30ec\u30dd\u30fc\u30c8\u3068\u5206\u6790\uff1a<\/h3>\n\n<ul>\n<li>QuestionPro\u306f\u3001eNPS\u8abf\u67fb\u306e\u56de\u7b54\u3092\u968f\u6642\u8ffd\u8de1\u3059\u308b\u305f\u3081\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30ec\u30dd\u30fc\u30c8\u304a\u3088\u3073\u5206\u6790\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u5f93\u696d\u54e1\u306e\u611f\u60c5\u3092\u5373\u5ea7\u306b\u6d1e\u5bdf\u3057\u3001\u50be\u5411\u3092\u628a\u63e1\u3057\u3001\u6539\u5584\u3059\u3079\u304d\u5206\u91ce\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">4.\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u3068\u6bd4\u8f03\u5206\u6790<\/h3>\n\n<ul>\n<li>QuestionPro\u3092\u6d3b\u7528\u3057\u3066\u3001\u696d\u754c\u6a19\u6e96\u3084\u7af6\u5408\u4ed6\u793e\u306b\u5bfe\u3059\u308beNPS\u30b9\u30b3\u30a2\u3092\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3057\u307e\u3057\u3087\u3046\u3002<\/li>\n\n\n\n<li>\u696d\u7e3e\u8a55\u4fa1\u306e\u305f\u3081\u306e\u8cb4\u91cd\u306a\u6587\u8108\u3092\u7372\u5f97\u3057\u3001\u7d44\u7e54\u306e\u5730\u4f4d\u3092\u6e2c\u5b9a\u3057\u3001\u6607\u9032\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">5.\u5b9f\u884c\u53ef\u80fd\u306a\u6d1e\u5bdf\u3068\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\uff1a<\/h3>\n\n<ul>\n<li>eNPS\u8abf\u67fb\u304b\u3089\u5f97\u3089\u308c\u305f\u77e5\u898b\u3092\u6d3b\u7528\u3057\u3001\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u7684\u3092\u7d5e\u3063\u305f\u884c\u52d5\u3092\u3068\u308b\u3002<\/li>\n\n\n\n<li>\u4e3b\u8981\u306a\u5f37\u307f\u5206\u91ce\u3068\u6ce8\u610f\u3092\u8981\u3059\u308b\u5206\u91ce\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306e\u61f8\u5ff5\u306b\u5bfe\u51e6\u3057\u3001\u3088\u308a\u9ad8\u3044\u6e80\u8db3\u5ea6\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u80b2\u3080\u305f\u3081\u306e\u7a4d\u6975\u7684\u306a\u5bfe\u7b56\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">6.\u7d71\u5408\u80fd\u529b\uff1a<\/h3>\n\n<ul>\n<li>QuestionPro\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u4eba\u4e8b\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3084\u305d\u306e\u4ed6\u306e\u30d3\u30b8\u30cd\u30b9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li>eNPS\u8abf\u67fb\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u5206\u6790\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3057\u3001\u30c7\u30fc\u30bf\u306e\u6b63\u78ba\u6027\u3001\u52b9\u7387\u6027\u3001\u7d44\u7e54\u5168\u4f53\u306e\u610f\u601d\u6c7a\u5b9a\u8005\u306e\u30a2\u30af\u30bb\u30b9\u306e\u3057\u3084\u3059\u3055\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">7.\u62e1\u5f35\u6027\u3068\u67d4\u8edf\u6027\uff1a<\/h3>\n\n<ul>\n<li>\u5c0f\u898f\u6a21\u306a\u65b0\u8208\u4f01\u696d\u3067\u3082\u5927\u4f01\u696d\u3067\u3082\u3001QuestionPro\u306f\u304a\u5ba2\u69d8\u306e\u9032\u5316\u3059\u308b\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u7d44\u7e54\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u3066eNPS\u8abf\u67fb\u306e\u7bc4\u56f2\u3092\u8fc5\u901f\u306b\u62e1\u5927\u307e\u305f\u306f\u7e2e\u5c0f\u3057\u3001\u72b6\u6cc1\u306e\u5909\u5316\u306b\u5bfe\u3059\u308b\u67d4\u8edf\u6027\u3068\u9069\u5fdc\u6027\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>\u5f93\u696d\u54e1\u306e\u7d4c\u9a13\u3092\u512a\u5148\u3059\u308b\u3053\u3068\u306f\u3001\u6d3b\u6c17\u3042\u308b\u8077\u5834\u6587\u5316\u3092\u80b2\u307f\u3001\u9577\u671f\u7684\u306a\u6210\u529f\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u6700\u3082\u91cd\u8981\u3067\u3059\u3002eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u6e2c\u5b9a\u3001\u5206\u6790\u3001\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002   <\/p>\n\n<p>eNPS\u8abf\u67fb\u304b\u3089\u5f97\u3089\u308c\u308b\u77e5\u898b\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u5f93\u696d\u54e1\u304c\u8a55\u4fa1\u3055\u308c\u3001\u529b\u3092\u4e0e\u3048\u3089\u308c\u3001\u30d9\u30b9\u30c8\u3092\u5c3d\u304f\u305d\u3046\u3068\u3059\u308b\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u611f\u3058\u3089\u308c\u308b\u74b0\u5883\u3092\u80b2\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5c0e\u5165\u306f\u3001\u7af6\u4e89\u304c\u6fc0\u5316\u3059\u308b\u5e02\u5834\u306b\u304a\u3044\u3066\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8077\u5834\u6587\u5316\u3092\u80b2\u307f\u3001\u7d44\u7e54\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306e\u7a4d\u6975\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u610f\u5473\u3057\u307e\u3059\u3002 <\/p>\n\n<p>QuestionPro\u306f\u3001eNPS\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u305f\u3081\u306e\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3001\u7d44\u7e54\u304c\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u52b9\u679c\u7684\u306b\u6e2c\u5b9a\u3001\u5206\u6790\u3001\u5f37\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u4eca\u3059\u3050\u30c7\u30e2\u3092\u3054\u4e88\u7d04\u304f\u3060\u3055\u3044\uff01 <\/p>\n\n<p><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/workforce\/book-a-demo\/\" target=\"_blank\" rel=\"noopener\">\n  <button>\u30c7\u30e2\u3092\u4e88\u7d04\u3059\u308b<\/button>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/workforce\/\" target=\"_blank\" rel=\"noopener\">\n  <button>\u3082\u3063\u3068\u77e5\u308a\u305f\u3044<\/button>\n<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">\u3088\u304f\u3042\u308b\u8cea\u554f\uff08FAQ\uff09<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1715152039528\"><strong class=\"schema-faq-question\">1.eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong> <p class=\"schema-faq-answer\"><strong>A:<\/strong>eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u5f93\u696d\u54e1\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\u306e\u6307\u6a19\u3092\u4f7f\u7528\u3057\u3066\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3001\u5fe0\u8aa0\u5fc3\u3001\u652f\u6301\u7387\u3092\u6e2c\u5b9a\u3059\u308b\u30c7\u30b8\u30bf\u30eb\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152061538\"><strong class=\"schema-faq-question\">2.eNPS\u8abf\u67fb\u306e\u52b9\u679c\u7684\u306a\u5b9f\u65bd\u65b9\u6cd5\u3068\u306f\uff1f<\/strong> <p class=\"schema-faq-answer\"><strong>A: <\/strong>eNPS\u8abf\u67fb\u3092\u52b9\u679c\u7684\u306b\u5b9f\u65bd\u3059\u308b\u306b\u306f\u3001\u76ee\u6a19\u306e\u5b9a\u7fa9\u3001\u9069\u5207\u306a\u30c4\u30fc\u30eb\u306e\u9078\u629e\u3001\u660e\u78ba\u306a\u8cea\u554f\u306e\u4f5c\u6210\u3001\u533f\u540d\u6027\u306e\u78ba\u4fdd\u3001\u56de\u7b54\u306e\u53ce\u96c6\u3001\u7d50\u679c\u306e\u5206\u6790\u3001\u5bfe\u7b56\u306e\u5b9f\u65bd\u3001\u5f93\u696d\u54e1\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u3044\u3063\u305f\u30b9\u30c6\u30c3\u30d7\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152479554\"><strong class=\"schema-faq-question\">3.eNPS\u3068NPS\u306e\u9055\u3044\u306f\uff1f<\/strong> <p class=\"schema-faq-answer\"><strong>A: <\/strong>eNPS\u3082NPS\u3082\u63a8\u85a6\u306e\u53ef\u80fd\u6027\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3060\u304c\u3001eNPS\u306f\u5f93\u696d\u54e1\u304c\u8077\u5834\u3092\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u306b\u7126\u70b9\u3092\u5f53\u3066\u3001NPS\u306f\u9867\u5ba2\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u3092\u6e2c\u5b9a\u3059\u308b\u3002<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152675494\"><strong class=\"schema-faq-question\">4.eNPS\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\uff1f<\/strong> <p class=\"schema-faq-answer\"><strong>A:<\/strong>eNPS\u306e\u5411\u4e0a\u306b\u306f\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u8033\u3092\u50be\u3051\u308b\u3001\u5f93\u696d\u54e1\u306e\u80fd\u529b\u958b\u767a\u306b\u6295\u8cc7\u3059\u308b\u3001\u30ef\u30fc\u30af\u30e9\u30a4\u30d5\u30d0\u30e9\u30f3\u30b9\u3092\u4fc3\u9032\u3059\u308b\u3001\u529f\u7e3e\u3092\u8a8d\u3081\u3066\u5831\u3044\u308b\u3001\u524d\u5411\u304d\u306a\u4f01\u696d\u6587\u5316\u3092\u91b8\u6210\u3059\u308b\u3001\u660e\u78ba\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3001\u798f\u5229\u539a\u751f\u3092\u5145\u5b9f\u3055\u305b\u308b\u3001\u5f37\u529b\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u78ba\u4fdd\u3059\u308b\u3001\u3068\u3044\u3063\u305f\u6226\u7565\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152697988\"><strong class=\"schema-faq-question\">5.QuestionPro\u306e\u3088\u3046\u306aeNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong> <p class=\"schema-faq-answer\"><strong>A: <\/strong>QuestionPro\u306e\u3088\u3046\u306aeNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6d1e\u5bdf\u3001\u81ea\u52d5\u5316\u306b\u3088\u308b\u52b9\u7387\u5316\u3001\u5b9f\u7528\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u6a5f\u80fd\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u306e\u5411\u4e0a\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3001\u62e1\u5f35\u6027\u3001\u4eba\u4e8b\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u7d71\u5408\u306a\u3069\u306e\u5229\u70b9\u304c\u5f97\u3089\u308c\u307e\u3059\u3002<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u306f\u5e38\u306b\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1 [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":861803,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1161],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eNPS\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\uff1a\u8077\u5834\u306e\u30c0\u30a4\u30ca\u30df\u30af\u30b9\u306b\u9769\u547d\u3092\u8d77\u3053\u3059<\/title>\n<meta name=\"description\" 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What is eNPS survey software?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A:<\/strong> eNPS survey software is a digital platform that measures employee satisfaction, loyalty, and advocacy using the Employee Net Promoter Score metric.","inLanguage":"ja"},"inLanguage":"ja"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152061538","position":2,"url":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152061538","name":"2. How do you conduct an eNPS survey effectively?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>Effectively conducting an eNPS survey involves steps such as defining objectives, selecting the right tool, crafting clear questions, ensuring anonymity, collecting responses, analyzing results, taking action, and communicating with employees.","inLanguage":"ja"},"inLanguage":"ja"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152479554","position":3,"url":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152479554","name":"3. What's the difference between eNPS and NPS?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>While both eNPS and NPS measure the likelihood of recommendation, eNPS focuses on employees' likelihood to recommend their workplace, while NPS gauges customers' likelihood to recommend a product or service.","inLanguage":"ja"},"inLanguage":"ja"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152675494","position":4,"url":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152675494","name":"4. How can I improve my eNPS?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A:<\/strong> Improving eNPS involves strategies like listening to feedback, investing in employee development, promoting work-life balance, recognizing and rewarding achievements, fostering a positive culture, setting clear goals, enhancing benefits, and ensuring strong leadership.","inLanguage":"ja"},"inLanguage":"ja"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152697988","position":5,"url":"https:\/\/www.questionpro.com\/blog\/ja\/enps%e8%aa%bf%e6%9f%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%ef%bc%9a%e8%81%b7%e5%a0%b4%e3%81%ae%e3%83%80%e3%82%a4%e3%83%8a%e3%83%9f%e3%82%af%e3%82%b9%e3%81%ab%e9%9d%a9%e5%91%bd\/#faq-question-1715152697988","name":"5. What are the benefits of using eNPS survey software like QuestionPro?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>Using eNPS survey software like QuestionPro offers benefits such as real-time insights, efficiency through automation, actionable feedback, benchmarking capabilities, engagement and retention improvements, customization, scalability, and integration with HR systems.","inLanguage":"ja"},"inLanguage":"ja"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg","author_info":{"display_name":"QuestionPro Collaborators","author_link":"https:\/\/www.questionpro.com\/blog\/ja\/author\/aldro\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/1006349"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/comments?post=1006349"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/1006349\/revisions"}],"predecessor-version":[{"id":1006356,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/1006349\/revisions\/1006356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media\/861803"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media?parent=1006349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/categories?post=1006349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/tags?post=1006349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}