{"id":1008673,"date":"2023-08-16T11:00:00","date_gmt":"2023-08-16T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%ef%bc%9a%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%ef%bc%9f\/"},"modified":"2025-02-13T02:00:43","modified_gmt":"2025-02-13T09:00:43","slug":"%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%ef%bc%9a%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%ef%bc%9a%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%ef%bc%9f\/","title":{"rendered":"\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u306f\u4f55\u304b\uff1f"},"content":{"rendered":"\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u3001\u9577\u671f\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u306e\u69cb\u7bc9\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3068\u3063\u3066\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3067\u3042\u308b\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u3001\u9867\u5ba2\u306e\u8003\u3048\u65b9\u3084\u55dc\u597d\u306b\u95a2\u3059\u308b\u672c\u8cea\u7684\u306a\u6d1e\u5bdf\u3092\u4f01\u696d\u306b\u63d0\u4f9b\u3059\u308b\u3002 <\/p>\n\n<p>\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3002\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u9867\u5ba2\u4e2d\u5fc3\u306e\u6210\u529f\u306e\u305f\u3081\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u305d\u306e\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u306f\u4f55\u304b\uff1f<\/h2>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u306f\u3001\u4f01\u696d\u304c\u81ea\u793e\u30d6\u30e9\u30f3\u30c9\u304b\u3089\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3059\u308b\u969b\u306e\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3001\u5206\u6790\u3001\u89e3\u91c8\u3059\u308b\u4f53\u7cfb\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308b\u3002<\/p>\n\n<p>\u3053\u306e\u8abf\u67fb\u306f\u3001\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u306e\u5fe0\u5b9f\u306a\u5b88\u8b77\u8005\u3067\u3042\u308b\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u3068\u3001\u5f7c\u3089\u306e\u8981\u6c42\u3092\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3059\u308b\u305f\u3081\u306b\u4e0d\u6e80\u3092\u62b1\u3044\u3066\u3044\u308b\u9867\u5ba2\u3092\u7279\u5b9a\u3059\u308b\u306e\u306b\u6709\u52b9\u3067\u3042\u308b\u3002<\/p>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u7406\u7531\u306f\u305f\u304f\u3055\u3093\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u7d20\u6674\u3089\u3057\u3044\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u3001\u30c1\u30fc\u30e0\u306f\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u3053\u3068\u306b\u96c6\u4e2d\u3057\u305f\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u6f5c\u5728\u7684\u306a\u554f\u984c\u3092\u767a\u898b\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u91cd\u8981\u6027<\/h2>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306e\u7d4c\u55b6\u8005\u3084\u30aa\u30fc\u30ca\u30fc\u306f\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u3088\u308a\u3082\u65e2\u5b58\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u65b9\u304c\u30b3\u30b9\u30c8\u304c\u304b\u304b\u3089\u306a\u3044\u3053\u3068\u3092\u767a\u898b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%83%bb%e3%82%b5%e3%83%86%e3%82%a3%e3%82%b9%e3%83%95%e3%82%a1%e3%82%af%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e7%a7%98%e8%a8%a3%e3%81%a8%e3%83%a1%e3%83%aa\/\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u95a2\u3059\u308b<\/a>\u60c5\u5831\u3092\u53ce\u96c6\u3059\u308b\u4e00\u3064\u306e\u65b9\u6cd5\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3042\u308b\u3002<\/p>\n\n<p>\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3084\u61f8\u5ff5\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306f\u3001\u5fc5\u305a\u3057\u3082\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u77e5\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u306a\u3044\u3002\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306f\u4f55\u304c\u3046\u307e\u304f\u3044\u3063\u3066\u3044\u308b\u306e\u304b\u3001\u4f55\u3092\u6539\u5584\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u306e\u304b\u3001\u305d\u3057\u3066\u305d\u306e\u7406\u7531\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/p>\n\n<p>\u3088\u308a\u826f\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u306e\u6c17\u6301\u3061\u3092\u7406\u89e3\u3057\u3001\u306a\u305c\u305d\u3046\u611f\u3058\u308b\u306e\u304b\u3092\u8aac\u660e\u3055\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3060\u3002\u305d\u3046\u3057\u3066\u521d\u3081\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u9069\u5fdc\u3055\u305b\u3001\u7af6\u5408\u4ed6\u793e\u306b\u5dee\u3092\u3064\u3051\u308b\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/p>\n\n<p>\u4f01\u696d\u306f\u3055\u307e\u3056\u307e\u306a\u76ee\u7684\u3067\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u30e1\u30ab\u30cb\u30ba\u30e0\u306e\u6700\u3082\u91cd\u8981\u306a\u7528\u9014\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3042\u308b\uff1a <\/p>\n\n<ul>\n<li>\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u6539\u5584\u3059\u3079\u304d\u70b9\u306f\u4f55\u304b\u3092\u77e5\u308b\u3002<\/li>\n\n\n\n<li>\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u610f\u898b\u3092\u77e5\u308b\u3002  <\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u771f\u306e\u30cb\u30fc\u30ba\u3092\u63a2\u308b\u3002<\/li>\n\n\n\n<li>\u3088\u308a\u826f\u3044\u9867\u5ba2\u7dad\u6301\u6226\u7565\u3092\u69cb\u7bc9\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u5b9f\u884c\u3055\u308c\u3066\u3044\u308b\u5e02\u5834\u6226\u7565\u304c\u6a5f\u80fd\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u77e5\u308b\u3002  <\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd\u65b9\u6cd5<\/h2>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u306f\u3001\u9867\u5ba2\u306e\u7d4c\u9a13\u3084\u8996\u70b9\u3092\u5fb9\u5e95\u7684\u304b\u3064\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u3001\u3044\u304f\u3064\u304b\u306e\u30b9\u30c6\u30c3\u30d7\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u30fb\u30d0\u30a4\u30fb\u30b9\u30c6\u30c3\u30d7\u306e\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d71\uff1a\u7814\u7a76\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n\n<p>\u7684\u78ba\u3067\u69cb\u9020\u5316\u3055\u308c\u305f\u8abf\u67fb\u76ee\u7684\u3092\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u306f\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u304a\u3044\u3066\u4e0d\u53ef\u6b20\u306a\u6700\u521d\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u76ee\u7684\u306f\u3001\u8abf\u67fb\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u901a\u3057\u3066\u6307\u91dd\u3068\u306a\u308a\u3001\u8abf\u67fb\u304c\u7126\u70b9\u3092\u7d5e\u3063\u305f\u3001\u9069\u5207\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306b\u3064\u306a\u304c\u308b\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u7814\u7a76\u76ee\u7684\u3092\u5b9a\u7fa9\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306b\u6982\u8aac\u3059\u308b\u624b\u9806\u306b\u5f93\u3044\u307e\u3059\uff1a<\/p>\n\n<ul>\n<li><strong>\u76ee\u7684\u3092\u7279\u5b9a\u3059\u308b\uff1a <\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5168\u4f53\u7684\u306a\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\u3002<\/li>\n\n\n\n<li><strong>\u76ee\u7684\u3092\u5206\u89e3\u3059\u308b\uff1a <\/strong>\u76ee\u7684\u3092\u5177\u4f53\u7684\u306a\u76ee\u6a19\u306b\u5206\u5272\u3059\u308b\u3002\u305d\u308c\u305e\u308c\u306e\u76ee\u7684\u306f\u5177\u4f53\u7684\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u306e\u7570\u306a\u308b\u8981\u7d20\u306b\u5bfe\u5fdc\u3059\u308b\u3082\u306e\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 <\/li>\n\n\n\n<li><strong>SMART\u57fa\u6e96\uff1a<\/strong>\u76ee\u6a19\u304c\u3001SMART-specific\u3001measurable\u3001achainable\u3001relevant\u3001time-bound\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/li>\n\n\n\n<li><strong>\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\uff1a<\/strong>\u8907\u6570\u306e\u76ee\u6a19\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u95a2\u9023\u6027\u3068\u6f5c\u5728\u7684\u306a\u5f71\u97ff\u529b\u306b\u5f93\u3063\u3066\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d72\uff1a\u8abf\u67fb\u65b9\u6cd5\u306e\u9078\u629e<\/h3>\n\n<p>\u9069\u5207\u306a\u7814\u7a76\u624b\u6cd5\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u306f\u3001\u7814\u7a76\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u6c7a\u5b9a\u3065\u3051\u308b\u91cd\u8981\u306a\u6c7a\u5b9a\u3067\u3059\u3002\u3042\u306a\u305f\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u53ce\u96c6\u3059\u308b\u30c7\u30fc\u30bf\u306e\u7a2e\u985e\u3001\u5f97\u3089\u308c\u308b\u6d1e\u5bdf\u306e\u30ec\u30d9\u30eb\u3001\u8abf\u67fb\u7d50\u679c\u306e\u4e00\u822c\u7684\u306a\u59a5\u5f53\u6027\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u3001\u30ea\u30b5\u30fc\u30c1\u624b\u6cd5\u306e\u4f8b\u3092\u3044\u304f\u3064\u304b\u6319\u3052\u307e\u3059\u3002  <\/p>\n\n<ul>\n<li><strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb<\/strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306e\u4e00\u822c\u7684\u3067\u6c4e\u7528\u6027\u306e\u9ad8\u3044\u65b9\u6cd5\u3067\u3059\u3002\u69cb\u9020\u5316\u3055\u308c\u305f\u8cea\u554f\u3092\u901a\u3057\u3066\u3001\u5b9a\u6027\u7684\u30fb\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/li>\n<\/ul>\n\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/customer-satisfaction-scores\/\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\uff08CSAT<\/a>\uff09\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u624b\u6cd5\u306e\u4e2d\u3067\u6700\u3082\u5206\u304b\u308a\u3084\u3059\u3044\u3082\u306e\u3067\u3059\u3002\u8abf\u67fb\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\u3001\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff08NPS\uff09\u3001\u305d\u306e\u4ed6\u306e\u5b9a\u91cf\u7684\u6307\u6a19\u306e\u6e2c\u5b9a\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<ul>\n<li><strong>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\uff1a <\/strong>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306f\u3001\u9867\u5ba2\u3068\u306e\u7dbf\u5bc6\u306a\u5bfe\u8a71\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002\u96fb\u8a71\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u5bfe\u9762\u3067\u306e\u30c1\u30e3\u30c3\u30c8\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u306e\u7d4c\u9a13\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u5b9a\u6027\u7684\u6d1e\u5bdf\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/li>\n\n\n\n<li><strong>\u30d5\u30a9\u30fc\u30ab\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\uff1a <\/strong>\u30d5\u30a9\u30fc\u30ab\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\u3067\u306f\u3001\u5c11\u4eba\u6570\u306e\u9867\u5ba2\u304c\u3001\u8a98\u5c0e\u3055\u308c\u305f\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u4e2d\u3067\u7d4c\u9a13\u3001\u30a2\u30a4\u30c7\u30a2\u3001\u611f\u60f3\u3092\u5171\u6709\u3059\u308b\u3002\u3053\u306e\u6226\u7565\u3067\u306f\u3001\u53c2\u52a0\u8005\u304c\u4e92\u3044\u306e\u30b3\u30e1\u30f3\u30c8\u306b\u53cd\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30b0\u30eb\u30fc\u30d7\u306e\u76f8\u4e92\u4f5c\u7528\u3092\u4fc3\u3057\u307e\u3059\u3002 <\/li>\n\n\n\n<li><strong>\u89b3\u5bdf\uff1a <\/strong>\u89b3\u5bdf\u8abf\u67fb\u3068\u306f\u3001\u9867\u5ba2\u304c\u3042\u306a\u305f\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u3059\u308b\u69d8\u5b50\u3092\u76f4\u63a5\u89b3\u5bdf\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u306e\u6226\u7565\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u53cd\u5fdc\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d73\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd<\/h3>\n\n<p>\u3088\u304f\u7df4\u3089\u308c\u305f\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u4f5c\u6210\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u6bb5\u968e\u3067\u3042\u308b\u3002\u3053\u308c\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306e\u4e3b\u8981\u306a\u30c4\u30fc\u30eb\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u3088\u304f\u7df4\u3089\u308c\u305f\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u3001\u9069\u5207\u3067\u610f\u5473\u306e\u3042\u308b\u30c7\u30fc\u30bf\u3092\u78ba\u5b9f\u306b\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u307e\u305f\u3001\u6539\u5584\u3092\u884c\u3044\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u52d5\u6a5f\u4ed8\u3051\u306b\u3082\u306a\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u3053\u3068\u3067\u3001\u3057\u3063\u304b\u308a\u3068\u3057\u305f\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\uff1a  <\/p>\n\n<ul>\n<li><strong>\u8abf\u67fb\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b\uff1a<\/strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u3092\u4f5c\u6210\u3059\u308b\u524d\u306b\u3001\u8abf\u67fb\u76ee\u7684\u3092\u78ba\u5b9f\u306b\u7406\u89e3\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u6e80\u8db3\u306e\u3069\u306e\u5074\u9762\u3092\u6e2c\u5b9a\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u6d1e\u5bdf\u3092\u5f97\u305f\u3044\u304b\u3092\u6c7a\u5b9a\u3057\u307e\u3059\u3002 <\/li>\n\n\n\n<li><strong>\u8cea\u554f\u306e\u30bf\u30a4\u30d7\u3092\u9078\u3076\uff1a<\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u8cea\u554f\u3092\u4f5c\u6210\u3059\u308b\u969b\u306f\u3001\u8abf\u67fb\u76ee\u7684\u3092\u5fd8\u308c\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u8abf\u67fb\u76ee\u7684\u306b\u6cbf\u3063\u305f\u9069\u5207\u306a\u8cea\u554f\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u306e\u3055\u307e\u3056\u307e\u306a\u5074\u9762\u3092\u6349\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <br\/><br\/>\u56de\u7b54\u3092\u5b9a\u91cf\u5316\u3059\u308b\u306b\u306f\u3001\u30ea\u30c3\u30ab\u30fc\u30c8\u5c3a\u5ea6\u3001\u591a\u80a2\u9078\u629e\u5f0f\u9078\u629e\u80a2\u3001\u30e9\u30f3\u30ad\u30f3\u30b0\u5c3a\u5ea6\u3092\u4f7f\u7528\u3057\u305f\u30af\u30ed\u30fc\u30ba\u30c9\u30a8\u30f3\u30c9\u578b\u306e\u8cea\u554f\u3092\u542b\u3081\u307e\u3059\u3002\u81ea\u7531\u5f62\u5f0f\u306e\u8cea\u554f\u3092\u542b\u3081\u308b\u3002\u9867\u5ba2\u306b\u5fb9\u5e95\u7684\u306a\u30b3\u30e1\u30f3\u30c8\u3084\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3059\u308b\u3088\u3046\u4fc3\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/li>\n\n\n\n<li><strong>\u9806\u5e8f\u3068\u6d41\u308c\uff1a <\/strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u3092\u8ad6\u7406\u7684\u306b\u6574\u7406\u3057\u3001\u4e00\u822c\u7684\u306a\u8cea\u554f\u304b\u3089\u59cb\u3081\u3066\u3001\u3088\u308a\u5c02\u9580\u7684\u3067\u8907\u96d1\u306a\u30c8\u30d4\u30c3\u30af\u306b\u9032\u307f\u307e\u3059\u3002\u8cea\u7684\u306a\u8cea\u554f\u3068\u91cf\u7684\u306a\u8cea\u554f\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u4fdd\u3064\u3002 <\/li>\n\n\n\n<li><strong>\u8a98\u5c0e\u8cea\u554f\u306f\u907f\u3051\u308b\uff1a<\/strong>\u8a98\u5c0e\u7684\u306a\u8cea\u554f\u306f\u3001\u610f\u56f3\u305b\u305a\u56de\u7b54\u8005\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u56de\u7b54\u306e\u6b63\u78ba\u6027\u3092\u640d\u306a\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u8a98\u5c0e\u7684\u306a\u8cea\u554f\u306f\u907f\u3051\u3001\u4e2d\u7acb\u7684\u3067\u504f\u308a\u306e\u306a\u3044\u8cea\u554f\u3092\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002 <\/li>\n\n\n\n<li><strong>\u4eba\u53e3\u7d71\u8a08\u7684\u306a\u8cea\u554f\u3092\u53d6\u308a\u5165\u308c\u308b\uff1a<\/strong>\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306a\u8cea\u554f\uff08\u4f8b\uff1a\u5e74\u9f62\u3001\u6027\u5225\u3001\u5834\u6240\uff09\u306f\u3001\u56de\u7b54\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u5316\u3057\u3001\u7570\u306a\u308b\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u9593\u306e\u6e80\u8db3\u5ea6\u3092\u5206\u6790\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u305c\u3072\u53d6\u308a\u5165\u308c\u3066\u304f\u3060\u3055\u3044\u3002 <\/li>\n\n\n\n<li><strong>\u30e2\u30d0\u30a4\u30eb\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u30c7\u30b6\u30a4\u30f3\uff1a<\/strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u304c\u30e2\u30d0\u30a4\u30eb\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u3067\u3042\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u753b\u9762\u30b5\u30a4\u30ba\u3067\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d74\uff1a\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0\u6226\u7565<\/h3>\n\n<p>\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0\u306f\u3001\u8abf\u67fb\u7d50\u679c\u304c\u9867\u5ba2\u5168\u4f53\u3092\u4ee3\u8868\u3059\u308b\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3059\u308b\u3002\u305d\u308c\u306b\u3088\u308a\u3001\u6b63\u3057\u3044\u6c7a\u5b9a\u3068\u5224\u65ad\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5341\u5206\u306b\u8a08\u753b\u3055\u308c\u305f\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0\u65b9\u6cd5\u306f\u3001\u30d0\u30a4\u30a2\u30b9\u3092\u6e1b\u3089\u3057\u3001\u8abf\u67fb\u7d50\u679c\u306e\u4e00\u822c\u5316\u3092\u9ad8\u3081\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002  <\/p>\n\n<p>\u7814\u7a76\u306e\u76ee\u7684\u3084\u5229\u7528\u53ef\u80fd\u306a\u30ea\u30bd\u30fc\u30b9\u306b\u5fdc\u3058\u3066\u3001\u69d8\u3005\u306a<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%b5%e3%83%b3%e3%83%97%e3%83%aa%e3%83%b3%e3%82%b0%e3%81%ae%e7%a8%ae%e9%a1%9e%e3%82%b5%e3%83%b3%e3%83%97%e3%83%aa%e3%83%b3%e3%82%b0%e3%81%ae%e6%96%b9%e6%b3%95%e3%81%a8%e4%be%8b\/types-of-sampling-for-social-research\/\">\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0\u65b9\u6cd5\u3092<\/a>\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u4e00\u822c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3044\u304f\u3064\u304b\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<ul>\n<li><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e5%8d%98%e7%b4%94%e7%84%a1%e4%bd%9c%e7%82%ba%e6%8a%bd%e5%87%ba%e3%80%82%e5%ae%9a%e7%be%a9%e3%81%a8%e4%be%8b\/\"><strong>\u5358\u7d14\u7121\u4f5c\u70ba\u62bd\u51fa<\/strong><\/a><strong>:<\/strong>\u6bcd\u96c6\u56e3\u5185\u306e\u3059\u3079\u3066\u306e\u4eba\u304c\u7b49\u3057\u3044\u78ba\u7387\u3067\u9078\u3070\u308c\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3059\u308b\u3002<\/li>\n\n\n\n<li><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e5%b1%a4%e5%8c%96%e3%83%a9%e3%83%b3%e3%83%80%e3%83%a0%e3%82%b5%e3%83%b3%e3%83%97%e3%83%aa%e3%83%b3%e3%82%b0%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e6%96%b9%e6%b3%95%e3%80%81%e4%be%8b\/\"><strong>\u5c64\u5316\u7121\u4f5c\u70ba\u62bd\u51fa<\/strong><\/a><strong>: <\/strong>\u3053\u306e\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0\u65b9\u6cd5\u306f\u3001\u6307\u5b9a\u3055\u308c\u305f\u57fa\u6e96\u306b\u57fa\u3065\u3044\u3066\u6bcd\u96c6\u56e3\u3092\u30b5\u30d6\u30b0\u30eb\u30fc\u30d7\u306b\u5206\u3051\u307e\u3059\u3002<\/li>\n\n\n\n<li><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%b3%e3%83%b3%e3%83%93%e3%83%8b%e3%82%a8%e3%83%b3%e3%82%b9%e3%83%bb%e3%82%b5%e3%83%b3%e3%83%97%e3%83%aa%e3%83%b3%e3%82%b0%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e5%88%a9%e7%82%b9%e3%80%81%e4%be%8b\/\"><strong>\u30b3\u30f3\u30d3\u30cb\u30a8\u30f3\u30b9\u30fb\u30b5\u30f3\u30d7\u30ea\u30f3\u30b0<\/strong><\/a><strong>: <\/strong>\u3053\u306e\u65b9\u6cd5\u306f\u3001\u5b9f\u5e97\u8217\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u306b\u983b\u7e41\u306b\u6765\u5e97\u3059\u308b\u9867\u5ba2\u306a\u3069\u3001\u30a2\u30af\u30bb\u30b9\u3057\u3084\u3059\u3044\u53c2\u52a0\u8005\u3092\u9078\u3076\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d75\uff1a\u30c7\u30fc\u30bf\u53ce\u96c6\u3068\u5206\u6790<\/h3>\n\n<p>\u3053\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u306f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u30c7\u30fc\u30bf\u3092\u4f53\u7cfb\u7684\u306b\u6574\u7406\u30fb\u8a55\u4fa1\u3057\u3001\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u305f\u3081\u306e\u6709\u76ca\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u3002<\/p>\n\n<p>\u7d71\u8a08\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u3001\u91cf\u7684\u30c7\u30fc\u30bf\u306e\u50be\u5411\u3001\u76f8\u95a2\u3001\u5206\u5e03\u3092\u5206\u6790\u3059\u308b\u3002\u5e73\u5747\u3001\u30d1\u30fc\u30bb\u30f3\u30c6\u30fc\u30b8\u3001\u6a19\u6e96\u504f\u5dee\u306a\u3069\u306e\u6307\u6a19\u3092\u8a08\u7b97\u3059\u308b\u3002\u30b0\u30e9\u30d5\u3001\u30c1\u30e3\u30fc\u30c8\u3001\u8868\u3092\u4f7f\u7528\u3057\u3066\u3001\u8abf\u67fb\u7d50\u679c\u3092\u8996\u899a\u7684\u306b\u8868\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<p>\u5b9a\u6027\u30c7\u30fc\u30bf\u306b\u306f\u5b9a\u6027\u5206\u6790\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u3002\u5185\u5bb9\u5206\u6790\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%83%86%e3%83%bc%e3%83%9e%e5%88%a5%e5%88%86%e6%9e%90%ef%bc%9a%e3%83%86%e3%83%bc%e3%83%9e%e5%88%a5%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%e3%80%81%e3%81%a9%e3%81%86%e3%82%84%e3%82%8b\/\">\u4e3b\u984c\u5206\u6790<\/a>\u3001\u611f\u60c5\u5206\u6790\u306f\u3059\u3079\u3066\u3001\u4e00\u822c\u7684\u306b\u4f7f\u7528\u3067\u304d\u308b\u65b9\u6cd5\u8ad6\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u6226\u7565\u306f\u3001\u81ea\u7531\u5f62\u5f0f\u306e\u56de\u7b54\u3067\u7e70\u308a\u8fd4\u3055\u308c\u308b\u30c6\u30fc\u30de\u3001\u614b\u5ea6\u3001\u30d1\u30bf\u30fc\u30f3\u3092\u7279\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d76\uff1a\u5909\u66f4\u306e\u5b9f\u65bd<\/h3>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd\u6bb5\u968e\u3067\u306f\u3001\u6d1e\u5bdf\u3068\u63a8\u5968\u4e8b\u9805\u304c\u5b9f\u884c\u3055\u308c\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u8abf\u67fb\u7d50\u679c\u3092\u3001\u9867\u5ba2\u4f53\u9a13\u306b\u76f4\u63a5\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u5b9f\u969b\u306e\u6539\u5584\u306b\u5909\u3048\u307e\u3059\u3002 <\/p>\n\n<p>\u7279\u5b9a\u3055\u308c\u305f\u6539\u5584\u70b9\u3054\u3068\u306b\u3001\u8a73\u7d30\u306a\u5b9f\u65bd\u8a08\u753b\u3092\u7acb\u3066\u308b\u3002\u8abf\u67fb\u7d50\u679c\u306b\u57fa\u3065\u3044\u305f\u5909\u66f4\u3092\u5b9f\u65bd\u3059\u308b\u306b\u306f\u3001\u5165\u5ff5\u306a\u8a08\u753b\u3001\u5354\u529b\u3001\u305d\u3057\u3066\u3088\u308a\u5927\u304d\u306a\u9867\u5ba2\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u732e\u8eab\u304c\u5fc5\u8981\u3067\u3042\u308b\u3002 <\/p>\n\n<p>\u5177\u4f53\u7684\u306a\u30bf\u30b9\u30af\u3001\u6642\u9593\u67a0\u3001\u8cac\u4efb\u8005\u3001\u304a\u3088\u3073\u5404\u53d6\u308a\u7d44\u307f\u306e\u52b9\u679c\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff08KPI\uff09\u3092\u5b9a\u7fa9\u3059\u308b\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u9867\u5ba2\u7dad\u6301\u7387\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u308b\u53ef\u80fd\u6027\u304c\u6700\u3082\u9ad8\u3044\u3001\u5b9f\u884c\u53ef\u80fd\u306a\u63d0\u6848\u306b\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u30b9\u30c6\u30c3\u30d77\uff1a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u5b9a\u671f\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30eb\u30fc\u30d7<\/h3>\n\n<p>\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3068\u4fe1\u7528\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u900f\u660e\u6027\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3068\u305d\u306e\u56de\u7b54\u3092\u5171\u6709\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u306e\u610f\u898b\u304c\u771f\u646f\u306b\u53d7\u3051\u6b62\u3081\u3089\u308c\u3001\u5177\u4f53\u7684\u306a\u6539\u5584\u306b\u3064\u306a\u304c\u3063\u305f\u3053\u3068\u3092\u4f1d\u3048\u307e\u3057\u3087\u3046\u3002  <\/p>\n\n<p>\u7d99\u7d9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30eb\u30fc\u30d7\u3092\u78ba\u7acb\u3059\u308c\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u306f\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306e\u4e2d\u3067\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306b\u5909\u5316\u3057\u7d9a\u3051\u308b\u3002\u3053\u3053\u3067\u306f\u3001\u4e00\u8cab\u3057\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30eb\u30fc\u30d7\u3092\u69cb\u7bc9\u3057\u3001\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u30d2\u30f3\u30c8\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff1a <\/p>\n\n<ul>\n<li><strong>\u5b9a\u671f\u7684\u306a\u8abf\u67fb\uff1a <\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u56db\u534a\u671f\u3054\u3068\u3001\u534a\u5e74\u3054\u3068\u3001\u307e\u305f\u306f\u6bce\u5e74\u5b9f\u65bd\u3059\u308b\u3002  <\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u4ed5\u7d44\u307f\u3092\u7d44\u307f\u8fbc\u3080\uff1a<\/strong>\u8cfc\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u3084\u308a\u3068\u308a\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u4ed5\u7d44\u307f\u3092\u7d44\u307f\u8fbc\u3080\u3002<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u5206\u6790\uff1a <\/strong>\u5404\u30b5\u30a4\u30af\u30eb\u304b\u3089\u53d7\u3051\u53d6\u3063\u305f\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u8a73\u7d30\u306b\u5206\u6790\u3059\u308b\u3002\u7e70\u308a\u8fd4\u3055\u308c\u308b\u30c6\u30fc\u30de\u3001\u4eba\u6c17\u306e\u3042\u308b\u50be\u5411\u3001\u554f\u984c\u70b9\u3092\u7279\u5b9a\u3059\u308b\u3002 <\/li>\n\n\n\n<li><strong>\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\uff1a <\/strong>\u65b0\u305f\u306b\u7372\u5f97\u3057\u305f\u6d1e\u5bdf\u306b\u57fa\u3065\u304d\u3001\u3055\u3089\u306a\u308b\u6539\u5584\u306e\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u3092\u4f5c\u6210\u3059\u308b\u3002<\/li>\n\n\n\n<li><strong>\u5b9f\u65bd\uff1a<\/strong>\u63d0\u6848\u3055\u308c\u305f\u4fee\u6b63\u3084\u5909\u66f4\u3092\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u95a2\u9023\u3059\u308b\u3042\u3089\u3086\u308b\u90e8\u5206\u306b\u5b9f\u65bd\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n<p>\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306f\u3001\u7d44\u7e54\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\uff1a<\/p>\n\n<ol>\n<h3><\/h3><li>\u9867\u5ba2\u304b\u3089\u8cb4\u91cd\u306a\u60c5\u5831\u3092\u5f97\u308b<\/li>\n<\/ol>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u5165\u624b\u3057\u3001\u5f7c\u3089\u304c\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u5bfe\u3057\u3066\u3069\u306e\u7a0b\u5ea6\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3092\u5224\u65ad\u3057\u3001\u60aa\u3044\u70b9\u3092\u4fee\u6b63\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<ol start=\"2\">\n<h3><\/h3><li>\u512a\u5148\u9806\u4f4d\u306e\u8a2d\u5b9a<\/li>\n<\/ol>\n\n<p>\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u7d50\u679c\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3084\u8ca9\u58f2\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u30fb\u30d7\u30ed\u30bb\u30b9\u306a\u3069\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u3069\u306e\u5206\u91ce\u306b\u3082\u3063\u3068\u6ce8\u610f\u3092\u6255\u3046\u5fc5\u8981\u304c\u3042\u308b\u304b\u3092\u767a\u898b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<ol start=\"3\">\n<h3><\/h3><li>\u9867\u5ba2\u7dad\u6301<\/li>\n<\/ol>\n\n<p>\u9867\u5ba2\u304c\u88fd\u54c1\u306b\u6e80\u8db3\u3059\u308c\u3070\u3001\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3069\u307e\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u306f\u3001\u7d44\u7e54\u5168\u4f53\u306e\u6210\u529f\u306b\u3068\u3063\u3066\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002   <\/p>\n\n<ol 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start=\"5\">\n<h3><\/h3><li>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u7dad\u6301<\/li>\n<\/ol>\n\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7dad\u6301\u3057\u305f\u3044\u306e\u3067\u3042\u308c\u3070\u3001\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u8033\u3092\u50be\u3051\u3001\u30d6\u30e9\u30f3\u30c9\u3092\u6539\u5584\u3059\u308b\u6a5f\u4f1a\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<ol start=\"6\">\n<h3><\/h3><li>\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97<\/li>\n<\/ol>\n\n<p>\u4eba\u3005\u306f\u900f\u660e\u6027\u306e\u3042\u308b\u4f1a\u793e\u304b\u3089\u8cfc\u5165\u3059\u308b\u3053\u3068\u306b\u5b89\u5fc3\u611f\u3092\u62b1\u304f\u306e\u3067\u3001\u73fe\u5728\u306e\u9867\u5ba2\u304b\u3089\u5f97\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63b2\u8f09\u3059\u308b\u3053\u3068\u3067\u3001\u3069\u306e\u3088\u3046\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3082\u53d7\u3051\u5165\u308c\u3001\u305d\u308c\u3092\u5927\u5207\u306b\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3002  <\/p>\n\n<ol 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class=\"wp-block-heading\">QuestionPro\u306b\u3088\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd<\/h2>\n\n<p>\u9867\u5ba2\u306e\u610f\u898b\u3084\u30cb\u30fc\u30ba\u3092\u77e5\u308b\u6700\u826f\u306e\u65b9\u6cd5\u306e\u3072\u3068\u3064\u304c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3067\u3042\u308b\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u306b\u3088\u3063\u3066\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u3088\u308a\u826f\u3044\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<p>QuestionPro\u3067\u306f\u3001\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff08Net Promoter Score\uff09\u3068\u3044\u3046\u8cea\u554f\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<p>\u7814\u7a76\u306e\u305f\u3081\u306e\u60c5\u5831\u53ce\u96c6\u306b\u5f79\u7acb\u3064\u305d\u306e\u4ed6\u306e\u8cea\u554f\u306b\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308b\uff1a  <\/p>\n\n<ul>\n<li>\u591a\u80a2\u9078\u629e\u554f\u984c<\/li>\n\n\n\n<li>\u975e\u516c\u958b\u8cea\u554f<\/li>\n\n\n\n<li>\u30aa\u30fc\u30d7\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u8cea\u554f<\/li>\n\n\n\n<li>\u9806\u756a\u3068\u9806\u4f4d\u306b\u95a2\u3059\u308b\u8cea\u554f<\/li>\n<\/ul>\n\n<p>QuestionPro\u306e<a href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-satisfaction-surveys\/\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068<\/a>\u8abf\u67fb\u8cea\u554f\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8ffd\u8de1\u3057\u3001\u65e2\u5b58\u9867\u5ba2\u304c\u8cb4\u793e\u306e\u30d3\u30b8\u30cd\u30b9\u3001\u30d6\u30e9\u30f3\u30c9\u3001\u9867\u5ba2\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306b\u3069\u308c\u3060\u3051\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u4f8b\u306f\u3001\u3042\u306a\u305f\u306e\u5e02\u5834\u8abf\u67fb\u306b\u304a\u3044\u3066\u3001\u3088\u308a\u9ad8\u3044\u8abf\u67fb\u5b8c\u4e86\u7387\u3068\u56de\u7b54\u7387\u3092\u78ba\u4fdd\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 <\/p>\n\n<p>\u9867\u5ba2\u306e\u8003\u3048\u3092\u77e5\u308b\uff01\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3001\u6d88\u8cbb\u8005\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u53ce\u96c6\u3057\u307e\u3057\u3087\u3046\u3002QuestionPro\u3092\u4f7f\u7528\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002  <\/p>\n\n<p><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"> <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button> <\/a> <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener\"> <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button> <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u3001\u9577\u671f\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u306e\u69cb\u7bc9 [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":807903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u306f\u4f55\u304b\uff1f<\/title>\n<meta name=\"description\" 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