{"id":1008989,"date":"2023-06-23T11:00:00","date_gmt":"2023-06-23T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91%e3%83%bc%e8%aa%bf%e6%9f%bb%ef%bc%9a%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91\/"},"modified":"2025-02-13T02:15:29","modified_gmt":"2025-02-13T09:15:29","slug":"%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91%e3%83%bc%e8%aa%bf%e6%9f%bb%ef%bc%9a%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91%e3%83%bc%e8%aa%bf%e6%9f%bb%ef%bc%9a%e3%83%9f%e3%82%b9%e3%83%86%e3%83%aa%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%83%e3%83%91\/","title":{"rendered":"\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\uff1a\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3068\u306f\uff1f"},"content":{"rendered":"\n<p>\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3068\u306f\u3001\u4f01\u696d\u306e\u7d4c\u55b6\u9663\u304c\u8a55\u4fa1\u3057\u305f\u54c1\u8cea\u30d1\u30e9\u30e1\u30fc\u30bf\u3092\u691c\u8a3c\u3059\u308b\u305f\u3081\u306b\u3001\u8cfc\u8cb7\u884c\u52d5\u3092\u30b7\u30df\u30e5\u30ec\u30fc\u30c8\u3057\u305f\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u8981\u6c42\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u306b\u57fa\u3065\u3044\u305f\u5e02\u5834\u8abf\u67fb\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3002<\/p>\n\n<p>\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u3001\u5e02\u5834\u8abf\u67fb\u306b\u3068\u3063\u3066\u975e\u5e38\u306b\u6709\u76ca\u3067\u3042\u308b\u3002\u6700\u3082\u4e00\u822c\u7684\u306b\u4f7f\u7528\u3055\u308c\u308b\u65b9\u6cd5\u306f\u3001\u6a19\u6e96\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30bb\u30b9\u3001\u304a\u3088\u3073\u69d8\u3005\u306a\u8ca9\u58f2\u30dd\u30a4\u30f3\u30c8\u3067\u63d0\u4f9b\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u3067\u3059\u3002 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<\/p>\n\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u8a55\u4fa1 <\/strong>\u30df\u30b9\u30c6\u30ea\u30fc\u30fb\u30b7\u30e7\u30c3\u30d1\u30fc\u306f\u5c02\u9580\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u53d7\u3051\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u9577\u6240\u3068\u77ed\u6240\u3092\u89b3\u5bdf\u3057\u3001\u7279\u5b9a\u3059\u308b\u7d4c\u9a13\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u306f\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3068\u5168\u4f53\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002 <\/li>\n\n\n\n<li><strong>\u5e97\u8217\u8a2a\u554f\u306e\u5b9f\u65bd 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href=\"https:\/\/www.questionpro.com\/blog\/customer-journey-guide\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e<\/a>\u69cb\u7bc9\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u30ac\u30a4\u30c9\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3059\u304b\uff1f<\/h2>\n\n<p>\u3053\u306e\u8abf\u67fb\u3067\u306f\u3001\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u306f &#8220;\u4e00\u822c\u5ba2 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\u8a2a\u554f\u4e2d\u306b\u8d77\u3053\u3063\u305f\u89b3\u5bdf\u4e8b\u9805\u3084\u8a73\u7d30\u3092\u8a18\u8f09\u3057\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u4f1a\u793e\u306b\u63d0\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n<p>\u30df\u30b9\u30c6\u30ea\u30fc\u30fb\u30b7\u30e7\u30c3\u30d1\u30fc\u306e\u8abf\u67fb\u306f\u614e\u91cd\u304b\u3064\u533f\u540d\u3067\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u306f\u305d\u306e\u5546\u54c1\u306e\u4e00\u822c\u6d88\u8cbb\u8005\u306e\u3075\u308a\u3092\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u307b\u3068\u3093\u3069\u306e\u4eba\u304c\u30df\u30b9\u30c6\u30ea\u30fc\u30fb\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u306b\u53c2\u52a0\u3059\u308b\u306e\u306f\u3001\u30df\u30b9\u30c6\u30ea\u30fc\u30fb\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u304c\u63d0\u4f9b\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e\u305f\u3081\u3067\u3059\u3002  <\/p>\n\n<p>\u30df\u30b9\u30c6\u30ea\u30fc\u30fb\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u306f\u3001\u6f5c\u5728\u7684\u306a\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u30fb\u30aa\u30fc\u30ca\u30fc\u304c\u305d\u308c\u3089\u304c\u767a\u751f\u3057\u3001\u5927\u304d\u306a\u640d\u5bb3\u3092\u88ab\u308b\u524d\u306b\u5bfe\u51e6\u3067\u304d\u308b\u8cb4\u91cd\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n<p>\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u306f\u3001\u5f93\u696d\u54e1\u3084\u7af6\u5408\u4ed6\u793e\u306e\u76e3\u7763\u3092\u4f34\u3046\u3042\u3089\u3086\u308b\u4ed5\u4e8b\u306b\u6700\u9069\u3067\u3059\uff1a<\/p>\n\n<ul>\n<li>\u4e8b\u696d\u6226\u7565\u306e\u8ffd\u8de1\u3092\u652f\u63f4\u3002<\/li>\n\n\n\n<li>\u4f1a\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u8a8d\u8b58\u3092\u7406\u89e3\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u9ad8\u3081\u308b\u3002<\/li>\n\n\n\n<li>\u5f93\u696d\u54e1\u306e\u52b9\u7387\u5411\u4e0a\u306b\u6700\u9069\u3002<\/li>\n\n\n\n<li>\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u5411\u4e0a\u3055\u305b\u308b\u3002<\/li>\n\n\n\n<li>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30d9\u30b9\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5b9f\u8df5\u3092\u5968\u52b1\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u304c\u6b63\u3057\u304f\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n<p>\u3053\u306e\u65b9\u6cd5\u306b\u306f\u591a\u304f\u306e\u6709\u5229\u306a\u7279\u5fb4\u304c\u3042\u308b\u304c\u3001\u5206\u6790\u3057\u7d50\u8ad6\u3092\u5c0e\u304d\u51fa\u3059\u969b\u306b\u306f\u3001\u30de\u30a4\u30ca\u30b9\u9762\u3082\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3042\u308b\uff1a<\/p>\n\n<ul>\n<li>\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b\u3053\u3068\u3082\u3042\u308b\u3002<\/li>\n\n\n\n<li>\u5bfe\u8c61\u8005\u306e\u304b\u306a\u308a\u306e\u90e8\u5206\u304c\u3001\u8abf\u67fb\u306e\u5bfe\u8c61\u5916\u3068\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002<\/li>\n\n\n\n<li>\u4e3b\u89b3\u7684\u306a\u7d50\u8ad6\u306b\u9054\u3059\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/li>\n\n\n\n<li>\u5e38\u306b\u76e3\u8996\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u52b4\u50cd\u8005\u306f\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u3092\u611f\u3058\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/li>\n<\/ul>\n\n<p><\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%81%9d%e3%81%ae%e6%a6%82%e8%a6%81%e3%81%a8%e4%ba%8b%e4%be%8b-free-template\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092<\/a>\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u306a\u305cCX\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5909\u308f\u308b\u306e\u304b\u3001\u305d\u306e\u7406\u7531\u3092\u8a73\u3057\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002  <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u306a\u305c\u4f01\u696d\u306f\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3092\u5fc5\u8981\u3068\u3059\u308b\u306e\u304b\uff1f<\/h2>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u306b\u306f\u3001\u4f01\u696d\u306e\u6210\u529f\u306b\u8ca2\u732e\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u8981\u7d20\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u3002\u7814\u7a76\u306b\u3088\u308b\u3068\u3001\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306f\u305d\u306e\u826f\u3044\u7d4c\u9a13\u3092\u3055\u3089\u306b3\u4eba\u306b\u4f1d\u3048\u308b\u306e\u306b\u5bfe\u3057\u3001\u4e0d\u6e80\u8db3\u306a\u9867\u5ba2\u306f10\u4eba\u306b\u4f1d\u3048\u308b\u3068\u3044\u3046\u3002\u9867\u5ba2\u306f\u305d\u308c\u3092\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3084\u4e0a\u53f8\u306b\u5831\u544a\u3059\u308b\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u306a\u3044\u3002  <\/p>\n\n<p>\u5e97\u8217\u3001\u4f01\u696d\u3001\u30d5\u30e9\u30f3\u30c1\u30e3\u30a4\u30ba\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u306f\u3001\u3069\u306e\u58f2\u5834\u3067\u3082\u540c\u3058\u30ec\u30d9\u30eb\u306e\u6ce8\u610f\u3001\u30a4\u30e1\u30fc\u30b8\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u3053\u306e\u4e00\u8cab\u6027\u304c\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u3092\u5931\u3046\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3002 <\/p>\n\n<p>\u5f93\u696d\u54e1\u306e\u884c\u52d5\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u306a\u3051\u308c\u3070\u3001\u4f01\u696d\u3084\u30d6\u30e9\u30f3\u30c9\u306e\u7834\u58ca\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u3082\u3042\u308c\u3070\u3001\u7af6\u4e89\u529b\u3092\u5931\u3046\u3053\u3068\u3082\u3042\u308b\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u3001\u4f01\u696d\u3068\u63a5\u3059\u308b\u969b\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u6539\u5584\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u975e\u5e38\u306b\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n<p>\u3082\u3057\u3042\u306a\u305f\u304c\u30d3\u30b8\u30cd\u30b9\u3092\u7d4c\u55b6\u3057\u3066\u3044\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u5168\u3066\u306e\u9867\u5ba2\u3092\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u306e\u4e00\u90e8\u3067\u3042\u308b\u304b\u306e\u3088\u3046\u306b\u6271\u3046\u3079\u304d\u3067\u3042\u308b\u3053\u3068\u3092\u899a\u3048\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\u3002QuestionPro\u3067\u306f\u3001\u30df\u30b9\u30c6\u30ea\u30fc\u30b7\u30e7\u30c3\u30d1\u30fc\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u3042\u306a\u305f\u306e\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u304a\u624b\u4f1d\u3044\u3092\u3044\u305f\u3057\u307e\u3059\u3002\u7121\u6599\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u4eca\u3059\u3050\u59cb\u3081\u307e\u3057\u3087\u3046\uff01 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