{"id":1023748,"date":"2023-07-13T12:00:00","date_gmt":"2023-07-13T19:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/bmw%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%ef%bc%9a%e8%b3%bc%e8%b2%b7%e4%bd%93%e9%a8%93%e3%81%ae%e9%9d%a9%e6%96%b0%e3%81%a8%e9%80%b2\/"},"modified":"2025-05-19T08:24:28","modified_gmt":"2025-05-19T15:24:28","slug":"bmw%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/bmw%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc\/","title":{"rendered":"BMW\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\uff1a\u81ea\u52d5\u8eca\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u306e\u9769\u65b0\u3068\u9032\u5316"},"content":{"rendered":"\n<p>\u8fd1\u5e74\u3001\u81ea\u52d5\u8eca\u306e\u58f2\u8cb7\u306e\u3042\u308a\u65b9\u306f\u5287\u7684\u306b\u5909\u5316\u3057\u3001\u81ea\u52d5\u8eca\u696d\u754c\u306e\u5e38\u8b58\u3092\u5927\u304d\u304f\u5857\u308a\u66ff\u3048\u307e\u3057\u305f\u3002BMW\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u3001\u305d\u306e\u4ee3\u8868\u7684\u306a\u4f8b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u8a73\u3057\u304f\u63a2\u3063\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n<p>\u304b\u3064\u3066\u306f\u3001\u8eca\u3092\u8cfc\u5165\u3057\u305f\u3044\u4eba\u306b\u3068\u3063\u3066\u3001\u8907\u6570\u306e\u30c7\u30a3\u30fc\u30e9\u30fc\u3092\u8a2a\u308c\u3066\u55b6\u696d\u62c5\u5f53\u3068\u4fa1\u683c\u4ea4\u6e09\u3092\u3059\u308b\u4ee5\u5916\u306b\u9078\u629e\u80a2\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u305d\u306e\u6642\u4ee3\u306f\u3059\u3067\u306b\u904e\u53bb\u306e\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u73fe\u5728\u3067\u306f\u3001\u591a\u304f\u306e\u8981\u7d20\u304c\u52a0\u308f\u3063\u305f\u3053\u3068\u3067\u3001\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306f\u306f\u308b\u304b\u306b\u8907\u96d1\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u305d\u306e\u305f\u3081\u672c\u8a18\u4e8b\u3067\u306f\u3001\u9867\u5ba2\u306b\u512a\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u4ee3\u8868\u7684\u306a\u4f01\u696d\u306e\u4e00\u3064\u3067\u3042\u308bBMW\u3092\u53d6\u308a\u4e0a\u3052\u3001\u73fe\u4ee3\u306b\u304a\u3051\u308b\u7406\u60f3\u7684\u306a<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%83%bc%e3%83%90%e3%82%a4%e3%83%a4%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%b9%e3%83%86%e3%83%bc%e3%82%b8%e3%80%81%e4%be%8b\/\">\u30ab\u30fc\u30d0\u30a4\u30e4\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\uff08\u8eca\u306e\u8cfc\u8cb7\u4f53\u9a13\uff09<\/a>\u304c\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u304b\u3092\u63a2\u3063\u3066\u3044\u304d\u307e\u3059\u3002\u307e\u305f\u3001BMW\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u304a\u3051\u308b\u5927\u304d\u306a\u6210\u529f\u4e8b\u4f8b\u3084\u3001\u7686\u3055\u3093\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3082\u6d3b\u304b\u305b\u308b\u30d2\u30f3\u30c8\u3084\u5b66\u3073\u306b\u3064\u3044\u3066\u3082\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">BMW\uff1a\u9867\u5ba2\u4f53\u9a13\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af<\/h2>\n\n<p><a href=\"https:\/\/www.questionpro.com\/experience-journal\/customer-delight-in-the-automotive-industry-opportunities-and-solutions\/\">\u81ea\u52d5\u8eca\u696d\u754c\u306b\u304a\u3044\u3066\u5353\u8d8a\u3057\u305f\u9867\u5ba2\u4f53\u9a13<\/a>\u306e\u63d0\u4f9b\u3068\u3044\u3046\u70b9\u3067\u3001BMW \u306f\u305d\u306e\u4ee3\u8868\u4f8b\u3068\u3057\u3066\u969b\u7acb\u3063\u3066\u3044\u307e\u3059\u3002\u8c6a\u83ef\u3055\u3001\u6027\u80fd\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/what-does-an-innovation-department-do\/\">\u9769\u65b0\u6027<\/a>\u3078\u306e\u3053\u3060\u308f\u308a\u3067\u77e5\u3089\u308c\u308b BMW \u306f\u3001\u6700\u5148\u7aef\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u3046\u307e\u304f\u9023\u643a\u3055\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>BMW\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30d7\u30ec\u30bc\u30f3\u30b9\u306f\u985e\u3044\u7a00\u306a\u3082\u306e\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3067\u306f\u3001\u8eca\u4e21\u306e\u8a73\u7d30\u306a\u4ed5\u69d8\u3001\u4fa1\u683c\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30b3\u30f3\u30d5\u30a3\u30ae\u30e5\u30ec\u30fc\u30bf\u30fc\u306a\u3069\u3001\u8c4a\u5bcc\u306a\u60c5\u5831\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u52d5\u753b\u3084\u30d0\u30fc\u30c1\u30e3\u30eb\u30c4\u30a2\u30fc\u306a\u3069\u306e\u9b45\u529b\u7684\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3082\u63b2\u8f09\u3055\u308c\u3066\u304a\u308a\u3001\u6f5c\u5728\u7684\u306a\u8cfc\u5165\u8005\u304cBMW\u30d6\u30e9\u30f3\u30c9\u306b\u6ca1\u982d\u3067\u304d\u308b\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u5b58\u5728\u611f\u306b\u52a0\u3048\u3001BMW \u306f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5c0f\u58f2\u306e\u6982\u5ff5\u3092\u53d6\u308a\u5165\u308c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3057\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u8eca\u306e\u8cfc\u5165\u3092\u691c\u8a0e\u3057\u3001\u5e0c\u671b\u3059\u308b\u30e2\u30c7\u30eb\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u5f8c\u3001\u5b9f\u5e97\u8217\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u79fb\u884c\u3057\u3066\u8a66\u4e57\u3057\u3001\u8cfc\u5165\u3092\u78ba\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%81%9d%e3%81%ae%e6%a6%82%e8%a6%81%e3%81%a8%e4%ba%8b%e4%be%8b-free-template\/\">\u9867\u5ba2\u4f53\u9a13<\/a>\u5168\u4f53\u3092\u901a\u3058\u3066\u4e00\u8cab\u3057\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u304c\u4fdd\u8a3c\u3055\u308c\u307e\u3059\u3002<\/p>\n\n<p>BMW\u306f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u91cd\u70b9\u3092\u7f6e\u304d\u3001BMW Genius\u3068\u3044\u3063\u305f\u9769\u65b0\u7684\u306a\u6a5f\u80fd\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u9867\u5ba2\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u88fd\u54c1\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u5c02\u9580\u5bb6\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9078\u629e\u3057\u305fBMW\u8eca\u306e\u6a5f\u80fd\u3084\u6280\u8853\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u306e\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u6240\u6709\u4f53\u9a13\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">BMW\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc<\/h2>\n\n<p>\u3053\u308c\u306b\u57fa\u3065\u304d\u3001BMW\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u4f8b\u3092\u4f5c\u6210\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u3068<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%bf%e3%83%83%e3%83%81%e3%83%9d%e3%82%a4%e3%83%b3%e3%83%88%e3%81%ae%e3%81%9d%e3%81%ae%e6%ad%a3%e4%bd%93%ef%bc%8b%e5%ae%9f%e4%be%8b%e4%bb%98%e3%81%8d\/\">\u5404\u9867\u5ba2\u63a5\u70b9<\/a>\u3067\u5b9f\u65bd\u3055\u308c\u308b\u6226\u7565\u3092\u660e\u78ba\u306b\u53ef\u8996\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1792\" height=\"1344\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/BMW-Customer-Journey-Map-Example.jpg\" alt=\"BMW Customer Journey Map\" class=\"wp-image-813237\"\/><\/figure>\n\n<p><strong>1. \u8a8d\u77e5<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u63a5\u70b9<\/strong><\/td><td><strong>\u304a\u5ba2\u69d8\u306e\u884c\u52d5<\/strong><\/td><td><strong>\u60a9\u307f<\/strong><\/td><td><strong>\u89e3\u6c7a\u7b56<\/strong><\/td><\/tr><tr><td>\u30c6\u30ec\u30d3CM<\/td><td>\u30c6\u30ec\u30d3\u3067BMW\u306eCM\u3092\u898b\u308b<\/td><td>\u5e83\u544a\u306e\u98fd\u548c\u3068\u30c1\u30e3\u30f3\u30cd\u30eb\u5207\u308a\u66ff\u3048<\/td><td>\u9b45\u529b\u7684\u306a\u8a18\u61b6\u306b\u6b8b\u308bCM\u3092\u4f5c\u6210\u3059\u308b<\/td><\/tr><tr><td>\u30aa\u30f3\u30e9\u30a4\u30f3\u30c7\u30a3\u30b9\u30d7\u30ec\u30a4\u5e83\u544a<\/td><td>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3084\u30a2\u30d7\u30ea\u3067BMW\u306e\u5e83\u544a\u3092\u898b\u308b<\/td><td>\u5e83\u544a\u30d6\u30ed\u30c3\u30ab\u30fc\u3068\u30d0\u30ca\u30fc\u30d6\u30e9\u30a4\u30f3\u30c9\u30cd\u30b9<\/td><td>\u7279\u5b9a\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u3092\u7d5e\u308a\u8fbc\u307f\u3001\u5e83\u544a\u306e\u914d\u7f6e\u3092\u6700\u9069\u5316\u3059\u308b<\/td><\/tr><tr><td>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30b3\u30f3\u30c6\u30f3\u30c4<\/td><td>\u96d1\u8a8c\u3084\u65b0\u805e\u3067BMW\u306e\u5e83\u544a\u3092\u898b\u308b<\/td><td>\u30b9\u30dd\u30f3\u30b5\u30fc\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u904e\u5270\u9732\u51fa<\/td><td>\u672c\u7269\u3067\u4fa1\u5024\u306e\u3042\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u63d0\u4f9b\u3059\u308b<\/td><\/tr><tr><td>\u5370\u5237\u5e83\u544a<\/td><td>\u96d1\u8a8c\u3084\u65b0\u805e\u3067BMW\u306e\u5e83\u544a\u3092\u898b\u308b<\/td><td>\u5370\u5237\u30e1\u30c7\u30a3\u30a2\u306e\u8aad\u8005\u6570\u306e\u6e1b\u5c11<\/td><td>\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u306b\u5408\u3063\u305f\u51fa\u7248\u7269\u3068\u30c7\u30b8\u30bf\u30eb\u5e83\u544a\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b<\/td><\/tr><tr><td>\u81ea\u52d5\u8eca\u30b7\u30e7\u30fc\u3068\u30a4\u30d9\u30f3\u30c8<\/td><td>\u81ea\u52d5\u8eca\u30b7\u30e7\u30fc\u3084BMW\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u53c2\u52a0\u3059\u308b<\/td><td>\u7279\u5b9a\u306e\u30a4\u30d9\u30f3\u30c8\u3084\u5834\u6240\u3078\u306e\u30a2\u30af\u30bb\u30b9\u5236\u9650<\/td><td>\u5730\u57df\u30a4\u30d9\u30f3\u30c8\u3084\u30d0\u30fc\u30c1\u30e3\u30eb\u4f53\u9a13\u3078\u306e\u53c2\u52a0\u3092\u4fc3\u9032\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><strong>2. \u691c\u8a0e<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u63a5\u70b9<\/strong><\/td><td><strong>\u304a\u5ba2\u69d8\u306e\u884c\u52d5<\/strong><\/td><td><strong>\u60a9\u307f<\/strong><\/td><td><strong>\u89e3\u6c7a\u7b56<\/strong><\/td><\/tr><tr><td>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3068\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30f3\u30d5\u30a3\u30ae\u30e5\u30ec\u30fc\u30bf\u30fc<\/td><td>BMW\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3068\u8eca\u4e21\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u63a2\u7d22<\/td><td>\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u6df7\u4e71\u3068\u9078\u629e\u80a2\u306e\u591a\u3055<\/td><td>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u306e\u6539\u5584\u3068\u30b3\u30f3\u30d5\u30a3\u30ae\u30e5\u30ec\u30fc\u30bf\u30fc\u306e\u7c21\u7d20\u5316<\/td><\/tr><tr><td>\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8<\/td><td>BMW\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u4e0a\u306e\u9b45\u529b\u7684\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3<\/td><td>\u60c5\u5831\u904e\u591a\u3068\u7279\u5b9a\u306e\u60c5\u5831\u63a2\u3057\u306b\u304f\u3055<\/td><td>\u9b45\u529b\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b<\/td><\/tr><tr><td>VR\uff08\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30a2\u30ea\u30c6\u30a3\uff09<\/td><td>\u30d0\u30fc\u30c1\u30e3\u30eb\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u4f53\u9a13\u3078\u306e\u6ca1\u5165<\/td><td>\u5229\u7528\u53ef\u80fd\u6027\u306e\u5236\u9650\u3084\u6280\u8853\u7684\u306a\u554f\u984c<\/td><td>\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30a2\u30ea\u30c6\u30a3\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u78ba\u4fdd<\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u88fd\u54c1\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u5c02\u9580\u5bb6\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3078\u306e\u53c2\u52a0<\/td><\/tr><tr><td>BMW Genius<\/td><td>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u88fd\u54c1\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u5c02\u9580\u5bb6\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3078\u306e\u53c2\u52a0<\/td><td>\u7279\u5b9a\u306eBMW\u6a5f\u80fd\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u77e5\u8b58\u4e0d\u8db3<\/td><td>BMW Genius\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u901a\u3058\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u30c9\u88fd\u54c1\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u5c02\u9580\u5bb6\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u63d0\u4f9b<\/td><\/tr><tr><td>\u6bd4\u8f03\u3068\u30e9\u30f3\u30ad\u30f3\u30b0<\/td><td>BMW\u30e2\u30c7\u30eb\u3068\u7af6\u5408\u4ed6\u793e\u306e\u6bd4\u8f03<\/td><td>\u30e9\u30f3\u30ad\u30f3\u30b0\u306b\u304a\u3051\u308b\u77db\u76fe\u3057\u305f\u60c5\u5831\u3068\u504f\u308a<\/td><td>\u5ba2\u89b3\u7684\u3067\u504f\u308a\u306e\u306a\u3044\u6bd4\u8f03\u3068\u30e9\u30f3\u30ad\u30f3\u30b0\u306e\u63d0\u4f9b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><strong>3. \u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u63a5\u70b9<\/strong><\/td><td><strong>\u304a\u5ba2\u69d8\u306e\u884c\u52d5<\/strong><\/td><td><strong>\u60a9\u307f<\/strong><\/td><td><strong>\u89e3\u6c7a\u7b56<\/strong><\/td><\/tr><tr><td>\u30c7\u30a3\u30fc\u30e9\u30fc\u8a2a\u554f<\/td><td>BMW\u30c7\u30a3\u30fc\u30e9\u30fc\u30b7\u30c3\u30d7\u3078\u306e\u8cfc\u5165\u76ee\u7684\u3067\u306e\u8a2a\u554f<\/td><td>\u9ad8\u5727\u7684\u306a\u8ca9\u58f2\u624b\u6cd5\u3068\u9577\u3044\u5f85\u3061\u6642\u9593<\/td><td>\u9867\u5ba2\u4e2d\u5fc3\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u30b9\u30bf\u30c3\u30d5\u306b\u6559\u80b2\u3057\u3001\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e<\/td><\/tr><tr><td>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30a2\u30d7\u30ed\u30fc\u30c1<\/td><td>\u30aa\u30f3\u30e9\u30a4\u30f3\u304b\u3089\u7269\u7406\u7684\u306a\u30c7\u30a3\u30fc\u30e9\u30fc\u30b7\u30c3\u30d7\u3078\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u79fb\u884c<\/td><td>\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u4f53\u9a13\u306e\u65ad\u7d76<\/td><td>\u30b9\u30e0\u30fc\u30ba\u306a\u79fb\u884c\u3068\u4e00\u8cab\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u78ba\u4fdd<\/td><\/tr><tr><td>\u30d5\u30a1\u30a4\u30ca\u30f3\u30b9\u3068\u30ea\u30fc\u30b9\u30aa\u30d7\u30b7\u30e7\u30f3<\/td><td>BMW\u306e\u30d5\u30a1\u30a4\u30ca\u30f3\u30b9\u3068\u30ea\u30fc\u30b9\u30d7\u30e9\u30f3\u306e\u691c\u8a0e<\/td><td>\u4fa1\u683c\u3068\u6761\u4ef6\u306e\u900f\u660e\u6027\u306e\u6b20\u5982<\/td><td>\u30d5\u30a1\u30a4\u30ca\u30f3\u30b9\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u7c21\u7d20\u5316\u3057\u3001\u660e\u78ba\u306a\u6761\u4ef6\u3092\u63d0\u4f9b\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><strong>4. \u30ed\u30a4\u30e4\u30ea\u30c6\u30a3<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u63a5\u70b9<\/strong><\/td><td><strong>\u304a\u5ba2\u69d8\u306e\u884c\u52d5<\/strong><\/td><td><strong>\u60a9\u307f<\/strong><\/td><td><strong>\u89e3\u6c7a\u7b56<\/strong><\/td><\/tr><tr><td>\u30b5\u30fc\u30d3\u30b9\u304a\u3088\u3073\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9<\/td><td>BMW \u30b5\u30fc\u30d3\u30b9\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u8a2a\u554f<\/td><td>\u4e88\u7d04\u306e\u4e0d\u4fbf\u3055\u3084\u9577\u3044\u5f85\u3061\u6642\u9593<\/td><td>\u30b5\u30fc\u30d3\u30b9\u4e88\u7d04\u306e\u52b9\u7387\u5316\u3068\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e<\/td><\/tr><tr><td>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/td><td>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30d5\u30a1\u30fc\u3084\u6700\u65b0\u60c5\u5831\u306e\u53d7\u4fe1<\/td><td>\u4e0d\u9069\u5207\u3084\u904e\u5ea6\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/td><td>\u9867\u5ba2\u306e\u597d\u307f\u306b\u5408\u308f\u305b\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/td><\/tr><tr><td>\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u30fb\u30d7\u30ed\u30b0\u30e9\u30e0<\/td><td>BMW \u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u3078\u306e\u53c2\u52a0<\/td><td>\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u7279\u5178\u3084\u8b1d\u793c\u304c\u4e0d\u660e\u78ba<\/td><td>\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u660e\u78ba\u306b\u4f1d\u3048\u3001\u8b1d\u793c\u3092\u6539\u5584<\/td><\/tr><tr><td>\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0<\/td><td>\u53cb\u4eba\u3084\u5bb6\u65cf\u306b BMW \u3092\u691c\u8a0e\u3059\u308b\u3088\u3046\u7d39\u4ecb<\/td><td>\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u95a2\u3059\u308b\u8a8d\u77e5\u5ea6\u306e\u4f4e\u3055<\/td><td>\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u63a8\u9032\u3057\u3001\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3092\u63d0\u4f9b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><strong>5. \u652f\u6301<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u63a5\u70b9<\/strong><\/td><td><strong>\u304a\u5ba2\u69d8\u306e\u884c\u52d5<\/strong><\/td><td><strong>\u60a9\u307f<\/strong><\/td><td><strong>\u89e3\u6c7a\u7b56<\/strong><\/td><\/tr><tr><td>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u5171\u6709<\/td><td>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3067 BMW \u306e\u4f53\u9a13\u3092\u5171\u6709<\/td><td>\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3084\u5426\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u95a2\u3059\u308b\u61f8\u5ff5<\/td><td>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u63d0\u4f9b\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u95a2\u3059\u308b\u8a00\u53ca\u3092\u76e3\u8996\u3059\u308b<\/td><\/tr><tr><td>\u304a\u5ba2\u69d8\u306e\u58f0<\/td><td>\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u4f53\u9a13\u3084\u611f\u60f3\u3092\u5171\u6709<\/td><td>\u7d4c\u9a13\u3092\u516c\u306b\u5171\u6709\u3059\u308b\u3053\u3068\u306b\u62b5\u6297\u304c\u3042\u308b<\/td><td>\u9867\u5ba2\u306b\u4f53\u9a13\u8ac7\u3084\u30ec\u30d3\u30e5\u30fc\u306e\u5171\u6709\u3092\u5968\u52b1\u3059\u308b<\/td><\/tr><tr><td>\u30aa\u30fc\u30ca\u30fc\u30a4\u30d9\u30f3\u30c8<\/td><td>BMW \u30aa\u30fc\u30ca\u30fc\u9650\u5b9a\u30a4\u30d9\u30f3\u30c8\u3078\u306e\u53c2\u52a0<\/td><td>\u30a4\u30d9\u30f3\u30c8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u3001\u307e\u305f\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6a5f\u4f1a\u304c\u5c11\u306a\u3044<\/td><td>\u30aa\u30fc\u30ca\u30fc\u9650\u5b9a\u306e\u30a4\u30d9\u30f3\u30c8\u3084\u4f53\u9a13\u3092\u3055\u3089\u306b\u4f01\u753b\u3059\u308b<\/td><\/tr><tr><td><a href=\"https:\/\/www.questionpro.com\/ja\/survey-templates\/customer-satisfaction-surveys\/\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb<\/a><\/td><td>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u63d0\u4f9b\u3068\u30a2\u30f3\u30b1\u30fc\u30c8\u3078\u306e\u53c2\u52a0<\/td><td>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3084\u5bfe\u5fdc\u304c\u306a\u3044<\/td><td>\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u7a4d\u6975\u7684\u306b\u5bfe\u5fdc\u3057\u3001\u6539\u5584\u3092\u884c\u3046<\/td><\/tr><tr><td>BMW \u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb<\/td><td>BMW \u30b5\u30dd\u30fc\u30c8\u3078\u306e\u554f\u3044\u5408\u308f\u305b<\/td><td>\u5bfe\u5fdc\u304c\u920d\u3044\u3001\u307e\u305f\u306f\u4e0d\u5341\u5206\u306a\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13<\/td><td>\u56de\u7b54\u6642\u9593\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u5f37\u5316\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p>BMW \u304c\u30bf\u30fc\u30b2\u30c3\u30c8\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u53d6\u5f97\u3059\u308b\u65b9\u6cd5\u3001\u304a\u3088\u3073\u5e02\u5834\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u63a1\u7528\u3057\u3066\u3044\u308b\u624b\u6cd5\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001<a href=\"https:\/\/www.questionpro.com\/case-study\/bmw.html\">BMW\u306e\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3(\u82f1\u8a9e\uff09<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u81ea\u52d5\u8eca\u8cfc\u5165\u8005\u306e\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u305d\u306e\u4ed6\u306e\u30d2\u30f3\u30c8\u3068\u53d6\u308a\u7d44\u307f<\/h2>\n\n<p>\u4ee5\u4e0b\u306f\u3001\u8cfc\u5165\u8005\u306e\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u3001\u8cb4\u793e\u306e\u30d3\u30b8\u30cd\u30b9\u3067\u5b9f\u65bd\u3067\u304d\u308b\u5bfe\u7b56\u3084\u30d2\u30f3\u30c8\u3067\u3059\u3002\u975e\u5e38\u306b\u9769\u65b0\u7684\u306a\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u5b9f\u65bd\u3057\u3084\u3059\u3044\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u3002\u4eca\u3059\u3050\u3001\u6d88\u8cbb\u8005\u306e\u4f53\u9a13\u306e\u6539\u5584\u3092\u59cb\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb\uff1a\u6d88\u8cbb\u8005\u306b\u60c5\u5831\u3092\u63d0\u4f9b<\/h3>\n\n<p>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306f\u3001\u81ea\u52d5\u8eca\u8cfc\u5165\u8005\u306b\u3068\u3063\u3066\u304b\u3051\u304c\u3048\u306e\u306a\u3044\u30c4\u30fc\u30eb\u3068\u306a\u308a\u3001\u6307\u5148\u3072\u3068\u3064\u3067\u8c4a\u5bcc\u306a\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8cfc\u5165\u524d\u306b\u3001\u6d88\u8cbb\u8005\u306f\u81ea\u5b85\u306e\u5feb\u9069\u306a\u74b0\u5883\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u8eca\u7a2e\u3001\u6a5f\u80fd\u3001\u4fa1\u683c\u3001\u30ec\u30d3\u30e5\u30fc\u306a\u3069\u3092\u5fb9\u5e95\u7684\u306b\u8abf\u67fb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u60c5\u5831\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306b\u3088\u308a\u3001\u7af6\u4e89\u306e\u821e\u53f0\u306f\u5e73\u7b49\u306b\u306a\u308a\u3001\u8cfc\u5165\u8005\u306f\u81ea\u5206\u306e\u7279\u5b9a\u306e\u30cb\u30fc\u30ba\u3084\u597d\u307f\u306b\u57fa\u3065\u3044\u3066\u3001\u3088\u308a\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9<\/h3>\n\n<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306f\u3001<a href=\"https:\/\/www.questionpro.com\/ja\/autox\/\">\u81ea\u52d5\u8eca\u696d\u754c<\/a>\u306b\u9769\u547d\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u591a\u69d8\u306a\u8eca\u4e21\u3092\u30e9\u30a4\u30f3\u30ca\u30c3\u30d7\u3057\u3001\u6d88\u8cbb\u8005\u306f\u4fa1\u683c\u3001\u6a5f\u80fd\u3001\u8ca9\u58f2\u8005\u306e\u8a55\u4fa1\u3092\u6bd4\u8f03\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u900f\u660e\u6027\u306f\u8ca9\u58f2\u8005\u9593\u306e\u7af6\u4e89\u3092\u4fc3\u9032\u3057\u3001\u3088\u308a\u7af6\u4e89\u529b\u306e\u3042\u308b\u4fa1\u683c\u3068\u8cfc\u5165\u8005\u306b\u3068\u3063\u3066\u6709\u5229\u306a\u6761\u4ef6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u5229\u4fbf\u6027\u3092\u63d0\u4f9b\u3057\u3001\u4e0d\u78ba\u5b9f\u306a\u6642\u4ee3\u306b\u304a\u3051\u308b\u5065\u5eb7\u3068\u5b89\u5168\u306e\u61f8\u5ff5\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u610f\u601d\u6c7a\u5b9a<\/h3>\n\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e7%a0%94%e7%a9%b6%e3%81%ab%e3%81%8a%e3%81%91%e3%82%8b%e3%83%87%e3%83%bc%e3%82%bf%e5%88%86%e6%9e%90%e3%81%aa%e3%81%9c%e3%83%87%e3%83%bc%e3%82%bf%e3%81%aa%e3%81%ae%e3%81%8b%e3%80%81%e3%83%87%e3%83%bc\/\">\u30c7\u30fc\u30bf\u5206\u6790<\/a>\u3068\u4eba\u5de5\u77e5\u80fd\u306f\u3001\u73fe\u4ee3\u306e<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%83%bc%e3%83%90%e3%82%a4%e3%83%a4%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%b9%e3%83%86%e3%83%bc%e3%82%b8%e3%80%81%e4%be%8b\/\">\u81ea\u52d5\u8eca\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9<\/a>\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30c7\u30a3\u30fc\u30e9\u30fc\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306f\u3001\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u4f53\u9a13\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3001\u95a2\u9023\u6027\u306e\u9ad8\u3044\u8eca\u306e\u63a8\u5968\u3001\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u878d\u8cc7\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u4e88\u6e2c\u5206\u6790\u306b\u3088\u308a\u3001\u3053\u308c\u3089\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u6d88\u8cbb\u8005\u306e\u597d\u307f\u3092\u4e88\u6e2c\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u52b9\u7387\u7684\u306a\u8cfc\u5165\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30a2\u30ea\u30c6\u30a3\uff1a\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u3092\u3042\u306a\u305f\u306e\u30ea\u30d3\u30f3\u30b0\u30eb\u30fc\u30e0\u306b<\/h3>\n\n<p>\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30a2\u30ea\u30c6\u30a3\uff08VR\uff09\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb\u3068\u5b9f\u4f53\u9a13\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u3066\u3044\u307e\u3059\u3002\u81ea\u52d5\u8eca\u8cfc\u5165\u8005\u306f\u3001\u6ca1\u5165\u578b\u306e\u30d0\u30fc\u30c1\u30e3\u30eb\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u3067\u8eca\u4e21\u3092\u8a73\u3057\u304f\u78ba\u8a8d\u3057\u3001\u3042\u3089\u3086\u308b\u7d30\u90e8\u307e\u3067\u78ba\u8a8d\u3057\u305f\u308a\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u8a66\u4e57\u3082\u4f53\u9a13\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n<p>\u3053\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u3001\u6642\u9593\u3092\u7bc0\u7d04\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u5168\u4f53\u3092\u5411\u4e0a\u3055\u305b\u3001\u8cfc\u5165\u8005\u306f\u81ea\u5b85\u3092\u96e2\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u3088\u308a\u81ea\u4fe1\u3092\u6301\u3063\u3066\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>\u6280\u8853\u306e\u9032\u6b69\u3068\u6d88\u8cbb\u8005\u306e\u671f\u5f85\u306e\u5909\u5316\u306f\u3001\u81ea\u52d5\u8eca\u306e\u8ca9\u58f2\u65b9\u6cd5\u306b\u6c38\u9060\u306e\u5909\u5316\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%aa%e3%83%b3%e3%83%a9%e3%82%a4%e3%83%b3%e8%aa%bf%e6%9f%bb%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e6%96%b9%e6%b3%95%e3%80%81%e7%a8%ae%e9%a1%9e%e3%80%81%e5%ae%9f%e6%96%bd%e6%96%b9%e6%b3%95%e3%81%ab\/\">\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb<\/a>\u306e\u53f0\u982d\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306e\u767b\u5834\u3001\u975e\u63a5\u89e6\u578b\u53d6\u5f15\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30a2\u30ea\u30c6\u30a3\u306e\u9023\u643a\u306f\u3001\u81ea\u52d5\u8eca\u696d\u754c\u3092\u4e00\u5909\u3055\u305b\u307e\u3057\u305f\u3002\u4eca\u65e5\u3001\u6d88\u8cbb\u8005\u306f\u81ea\u52d5\u8eca\u3092\u8cfc\u5165\u3059\u308b\u969b\u306b\u3001\u3088\u308a\u5927\u304d\u306a\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3001\u900f\u660e\u6027\u3001\u5229\u4fbf\u6027\u3092\u624b\u306b\u5165\u308c\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u9867\u5ba2\u4f53\u9a13\u3068\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9023\u643a\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u305f 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