{"id":730437,"date":"2022-09-08T11:00:05","date_gmt":"2022-09-08T18:00:05","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/b2b%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%80%82%e6%94%b9%e5%96%84%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ae10\/"},"modified":"2022-09-08T11:00:05","modified_gmt":"2022-09-08T11:00:05","slug":"b2b%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%80%82%e6%94%b9%e5%96%84%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ae10","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/b2b%e3%81%ae%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%80%82%e6%94%b9%e5%96%84%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ae10\/","title":{"rendered":"B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3002\u6539\u5584\u306e\u305f\u3081\u306e10\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u306f\u3001\u305d\u306e\u4f01\u696d\u306e\u672c\u8cea\u3092\u793a\u3059\u6700\u826f\u306e\u65b9\u6cd5\u3067\u3059\u3002 \u4eca\u65e5\u306e\u9867\u5ba2\u306f\u3001\u5358\u306b\u512a\u308c\u305f\u88fd\u54c1\u3060\u3051\u3067\u306a\u304f\u3001\u6700\u3082\u95a2\u5fc3\u306e\u3042\u308b\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u3088\u3046\u306a\u512a\u308c\u305f\u4f53\u9a13\u3092\u671b\u3093\u3067\u3044\u307e\u3059\u3002 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B2B\u4f01\u696d\u304c\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u9867\u5ba2\u4f53\u9a13\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002 B2B\u4f01\u696d\u306f\u3001\u81ea\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u306b<a href=\"https:\/\/www.questionpro.com\/blog\/importance-and-benefits-of-customer-satisfaction\/\">\u9867\u5ba2\u6e80\u8db3\u3092<\/a>\u5f97\u308b\u305f\u3081\u306b\u3001\u3055\u3089\u306a\u308b\u5de5\u592b\u3092\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B2B\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u3088\u308a\u591a\u304f\u306e\u8cfc\u8cb7\u8005\u3092\u60f9\u304d\u3064\u3051\u308b\u5927\u304d\u306a\u5dee\u5225\u5316\u8981\u56e0\u306b\u5909\u3048\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002 \u3044\u304f\u3064\u304b\u306e\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u5b66\u3076\u524d\u306b\u3001B2B\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u57fa\u790e\u306b\u3064\u3044\u3066\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u7406\u89e3\u3059\u308b<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">B2B\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u306f\u3001B2B\u30d3\u30b8\u30cd\u30b9\u304b\u3089\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3059\u308b\u524d\u3001\u8cfc\u5165\u4e2d\u3001\u8cfc\u5165\u5f8c\u306b\u30d9\u30f3\u30c0\u30fc\u304c\u7d4c\u9a13\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u3053\u3068\u3067\u3042\u308b\u3002 \u3055\u307e\u3056\u307e\u306a\u6280\u8853\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3057\u3001\u305d\u306e\u8981\u6c42\u3092\u6e80\u305f\u3059\u305f\u3081\u306b\u81ea\u52d5\u5316\u6280\u8853\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3067\u306f\u3001\u4e00\u4eba\u306e\u9867\u5ba2\u3060\u3051\u3067\u306a\u304f\u3001\u591a\u304f\u306e\u95a2\u4fc2\u8005\u304c\u95a2\u308f\u308b\u305f\u3081\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/customer-journey-map\/\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u304c<\/a>\u3088\u308a\u8907\u96d1\u306b\u306a\u308a\u307e\u3059\u3002 B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3044\u3066\u3001\u3059\u3079\u3066\u306e\u610f\u601d\u6c7a\u5b9a\u8005\u306b\u5e38\u306b\u7d20\u6674\u3089\u3057\u3044\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u56f0\u96e3\u306a\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u512a\u308c\u305fB2B\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u53ce\u76ca\u306e\u4f38\u3073\u3092\u9ad8\u3081\u3001\u96e2\u8077\u7387\u3092\u4f4e\u4e0b\u3055\u305b\u307e\u3059\u3002 \u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u53ef\u80fd\u6027\u309220\u301c40\uff05\u5411\u4e0a\u3055\u305b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u4f01\u696d\u306f\u3001\u7d99\u7d9a\u7684\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u305d\u308c\u3092B2B CX\u30d7\u30ed\u30b0\u30e9\u30e0\u3068\u30a2\u30ab\u30a6\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u306e\u958b\u767a\u306b\u9069\u7528\u3057\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u652f\u63f4\u3059\u308b\u30c4\u30fc\u30eb\u3092\u6301\u3064\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">B2B\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9 \u30c8\u30c3\u30d710<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">B2B\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u306f\u660e\u3089\u304b\u3067\u3059\u3002 \u3053\u3053\u3067\u306f\u3001B2B\u4f01\u696d\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u30c8\u30c3\u30d7\u30ec\u30d9\u30eb\u3067\u63a8\u5968\u3055\u308c\u308b10\u306e\u5b9f\u8df5\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">1 &#8211; \u9867\u5ba2\u3078\u306e\u7406\u89e3\u3092\u6df1\u3081\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u306e\u8cfc\u8cb7\u5c64\u306b\u306f\u5927\u304d\u306a\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u304c\u3042\u308a\u307e\u3059\u3002 \u4eba\u306e\u8cfc\u8cb7\u610f\u6b32\u306f\u3001\u540c\u50da\u3084\u4e0a\u53f8\u3001\u53cb\u4eba\u304b\u3089\u8a6e\u7d22\u3055\u308c\u308b\u3002 \u305d\u306e\u7d50\u679c\u3001\u4e0d\u5b89\u3084\u30b9\u30c8\u30ec\u30b9\u304c\u751f\u3058\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u512a\u308c\u305f<a href=\"https:\/\/www.questionpro.com\/blog\/the-customer-experience-why-it-matters\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u306f<\/a>\u3001\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u4fa1\u5024\u3042\u308b\u9867\u5ba2\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002 \u9867\u5ba2\u304c\u4f55\u3092\u6c42\u3081\u3066\u3044\u308b\u306e\u304b\u3001\u306a\u305c\u305d\u306e\u3088\u3046\u306a\u601d\u8003\u3084\u884c\u52d5\u3092\u3059\u308b\u306e\u304b\u3001\u305d\u306e\u80cc\u666f\u3092\u5341\u5206\u306b\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u7406\u89e3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\">\n<h3><span style=\"font-weight: 400;\">2 &#8211; \u9867\u5ba2\u5fd7\u5411\u306e\u6587\u5316\u3092\u91b8\u6210\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u304a\u5ba2\u69d8\u3092\u7b2c\u4e00\u306b\u8003\u3048\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002 \u3053\u308c\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u6700\u521d\u304b\u3089\u6700\u5f8c\u307e\u3067\u3092\u5fb9\u5e95\u7684\u306b\u8abf\u3079\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u308b\u3079\u304d\u3067\u3059\u3002 \u6d88\u8cbb\u8005\u3068\u306e\u3042\u3089\u3086\u308b\u63a5\u70b9\u3092\u8ffd\u8de1\u3059\u308b\u6700\u5584\u306e\u65b9\u6cd5\u306f\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30a4\u30e9\u30a4\u30e9\u3084\u9045\u308c\u306e\u539f\u56e0\u3092\u898b\u3064\u3051\u3001\u305d\u308c\u3092\u89e3\u6d88\u3059\u308b\u3088\u3046\u306b\u52aa\u529b\u3059\u308b\u3002 \u81ea\u5206\u304c\u4fa1\u5024\u3092\u63d0\u4f9b\u3067\u304d\u308b\u90e8\u5206\u3001\u3055\u3089\u306b\u306f\u3061\u3087\u3063\u3068\u3057\u305f\u9b54\u6cd5\u3092\u304b\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u90e8\u5206\u3092\u898b\u3064\u3051\u3066\u304f\u3060\u3055\u3044\u3002 \u3053\u306e\u5909\u5316\u306f\u3001\u5f53\u7136\u306a\u304c\u3089\u9867\u5ba2\u3068\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b\u3053\u3068\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"3\">\n<h3><span style=\"font-weight: 400;\">3 &#8211; \u3042\u3089\u3086\u308b\u63a5\u70b9\u306b\u5e38\u306b\u5171\u611f\u3092\u3082\u3063\u3066\u63a5\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u5171\u611f\u306f\u3001\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u4e0d\u53ef\u6b20\u306a\u8981\u7d20\u3067\u3059\u3002 \u5e38\u306b\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u3080\u4e16\u754c\u306b\u304a\u3044\u3066\u3001\u30a8\u30e2\u30fc\u30b7\u30e7\u30ca\u30eb\u30fb\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u306fB2B\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u91cd\u8981\u306a\u69cb\u6210\u8981\u7d20\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u306e\u8981\u6c42\u3092\u8a8d\u8b58\u3057\u3001\u7d44\u7e54\u306e\u3042\u3089\u3086\u308b\u9762\u3067\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u78ba\u7acb\u3059\u308b\u3053\u3068\u304c\u3001B2B\u9867\u5ba2\u3068\u306e\u5171\u611f\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u304f\u306e\u3067\u3059\u3002 \u5fe0\u8aa0\u5fc3\u3068\u4fe1\u983c\u3092\u80b2\u307f\u3001\u6c38\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"4\">\n<h3><span style=\"font-weight: 400;\">4 &#8211; \u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3068\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5411\u4e0a<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u307e\u3060\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u306e\u3067\u3042\u308c\u3070\u3001\u4eca\u304c\u30d9\u30b9\u30c8\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3059\u3002 \u30aa\u30f3\u30e9\u30a4\u30f3\u306b\u3059\u308b\u4e88\u5b9a\u304c\u3042\u308b\u306a\u3089\u3001\u3061\u3083\u3093\u3068\u3084\u3063\u3066\u304a\u304f\u3088\u3046\u306b\u3002 \u8ab0\u3082\u304c\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u30a2\u30af\u30bb\u30b9\u3057\u3001\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u3001\u30d3\u30b8\u30cd\u30b9\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3068\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002 Web\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306f\u3001\u969c\u5bb3\u3084\u5236\u9650\u306e\u6709\u7121\u306b\u304b\u304b\u308f\u3089\u305a\u3001\u8ab0\u3082\u304c\u3042\u306a\u305f\u306eWeb\u30b5\u30a4\u30c8\u3092\u4f7f\u7528\u3057\u3001\u30ca\u30d3\u30b2\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"5\">\n<h3><span style=\"font-weight: 400;\">5 &#8211; \u9069\u5207\u304b\u3064\u30e6\u30cb\u30fc\u30af\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">B2B\u306e\u304a\u5ba2\u69d8\u304c\u30ea\u30fc\u30c9\u3092\u58f2\u4e0a\u306b\u3064\u306a\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u8cfc\u8cb7\u4f53\u9a13\u3092\u3088\u308a\u9069\u5207\u306a\u3082\u306e\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u9069\u5207\u306a\u63d0\u6848\u307e\u3067\u3001\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u306e\u3059\u3079\u3066\u306e\u6bb5\u968e\u3092\u3088\u308a\u9069\u5207\u306b\u5b8c\u4e86\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u53ce\u96c6\u3057\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001B2B\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u7af6\u4e89\u306b\u304a\u3044\u3066\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30c6\u30fc\u30e9\u30fc\u30e1\u30a4\u30c9\u306e\u4f53\u9a13\u304c\u307e\u3059\u307e\u3059\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002 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400;\">\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3001\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u3001\u30d3\u30c7\u30aa\u3001\u307e\u305f\u306f\u8a18\u4e8b\u306f\u3001\u304a\u5ba2\u69d8\u81ea\u8eab\u304c\u610f\u601d\u6c7a\u5b9a\u3092\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u6587\u8108\u306b\u5fdc\u3058\u305f\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u305f\u308a\u3001\u30ca\u30ec\u30c3\u30b8\u30ea\u30bd\u30fc\u30b9\u306b\u8a98\u5c0e\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"7\">\n<h3><span style=\"font-weight: 400;\">7 &#8211; \u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u9078\u629e\u80a2\u306e\u4e2d\u304b\u3089\u3001\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u541f\u5473\u3057\u3066\u9078\u629e\u3057\u307e\u3059\u3002 \u30b7\u30fc\u30e0\u30ec\u30b9\u306aB2B\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u958b\u767a\u3059\u308b\u305f\u3081\u306b\u3001AI\u3001\u81ea\u52d5\u5316\u3001\u6a5f\u68b0\u5b66\u7fd2\u306f\u7af6\u4e89\u529b\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30cb\u30fc\u30ba\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u3001\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 AI\u3092\u6d3b\u7528\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u884c\u52d5\u3084\u4f53\u9a13\u3092\u660e\u3089\u304b\u306b\u3057\u307e\u3059\u3002 \u6a5f\u68b0\u5b66\u7fd2\u30a2\u30eb\u30b4\u30ea\u30ba\u30e0\u306b\u3088\u308a\u3001\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u306e\u30aa\u30d5\u30a1\u30fc\u3084\u30ec\u30b3\u30e1\u30f3\u30c7\u30fc\u30b7\u30e7\u30f3\u304c\u751f\u6210\u3055\u308c\u307e\u3059\u3002 B2B\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u30e2\u30cb\u30bf\u30fc\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u308c\u3089\u306e\u6280\u8853\u7684\u624b\u6cd5\u3092\u6d3b\u7528\u3059\u308b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"8\">\n<h3><span style=\"font-weight: 400;\">8 &#8211; \u304a\u5ba2\u69d8\u306e\u58f0\u3092\u96c6\u3081\u3001\u884c\u52d5\u306b\u79fb\u3059<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u58f0\u306f\u3001B2B\u306e\u304a\u5ba2\u69d8\u304c\u7d44\u7e54\u3084\u88fd\u54c1\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u5f7c\u3089\u306e\u7d4c\u9a13\u3092\u7406\u89e3\u3059\u308b\u4e00\u52a9\u3068\u306a\u308a\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u58f0\u306f\u3001\u30ea\u30fc\u30c9\u306e\u6e1b\u5c11\u3084\u96e2\u8131\u306e\u4e3b\u306a\u539f\u56e0\u3092\u767a\u898b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u304c\u30d3\u30b8\u30cd\u30b9\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u304b\u306a\u3069\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u30fb\u691c\u8a0e\u3057\u3066\u6d1e\u5bdf\u3068\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u7372\u5f97\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u3066\u884c\u52d5\u3059\u308b\u3053\u3068\u3067\u3001\u91cd\u8981\u306a\u8abf\u6574\u3068\u5c0f\u3055\u306a\u8abf\u6574\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"9\">\n<h3><span style=\"font-weight: 400;\">9 &#8211; \u7a4d\u6975\u7684\u306a\u652f\u63f4\u306e\u63d0\u4f9b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u304b\u3089\u306e\u9023\u7d61\u3092\u5f85\u3064\u306e\u3067\u306f\u306a\u304f\u3001\u3053\u3061\u3089\u304b\u3089\u50cd\u304d\u304b\u3051\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u3092\u63d0\u4f9b\u3059\u308b\u3002 CRM\u6280\u8853\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u591a\u304f\u306e\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3092\u7372\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001B2B\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u3069\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u304a\u5ba2\u69d8\u306b\u9023\u7d61\u3092\u53d6\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u306e\u304c\u9069\u5207\u304b\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u30c7\u30fc\u30bf\u304b\u3089\u3001\u3069\u306e\u3088\u3046\u306a\u5834\u5408\u306b\u304a\u5ba2\u69d8\u306e\u52a9\u3051\u304c\u5fc5\u8981\u304b\u3092\u5224\u65ad\u3057\u307e\u3059\u3002 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304c\u554f\u984c\u3092\u77e5\u308b\u524d\u306b\u3001\u554f\u984c\u89e3\u6c7a\u306e\u305f\u3081\u306b\u624b\u3092\u5dee\u3057\u4f38\u3079\u308b\u3002 \u6f5c\u5728\u7684\u306a\u969c\u5bb3\u3092\u5373\u5ea7\u306b\u5224\u65ad\u3057\u3001\u53d6\u308a\u9664\u304d\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306aB2B\u9867\u5ba2\u4f53\u9a13\u3092\u4fdd\u8a3c\u3059\u308b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"10\">\n<h3><span style=\"font-weight: 400;\">10 &#8211; \u8cfc\u5165\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8cfc\u5165\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u5f37\u3044\u30b3\u30cd\u30af\u30b7\u30e7\u30f3\u3092\u7bc9\u304f\u305f\u3081\u306e\u9375\u306e\u4e00\u3064\u3067\u3059\u3002 \u3055\u3089\u306b\u3001\u65b0\u88fd\u54c1\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u4f7f\u7528\u3059\u308b\u65b9\u6cd5\u3092\u8003\u3048\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u5e38\u306b\u6e80\u305f\u3059\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u3053\u3068\u3082\u542b\u307e\u308c\u307e\u3059\u3002 \u53d6\u5f15\u304c\u6210\u7acb\u3057\u305f\u5f8c\u3082\u3001\u9867\u5ba2\u4f53\u9a13\u306f\u7d9a\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u8ca9\u58f2\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u3092\u78ba\u5b9f\u306b\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u304a\u5ba2\u69d8\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002 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\u3053\u308c\u307e\u3067\u8ff0\u3079\u3066\u304d\u305f\u3088\u3046\u306a\u5b9f\u8df5\u3092\u3059\u308c\u3070\u3001\u4f1a\u793e\u3092\u826f\u304f\u3059\u308b\u305f\u3081\u306e\u52aa\u529b\u306f\u3001\u304d\u3063\u3068\u5f79\u306b\u7acb\u3064\u306f\u305a\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7af6\u5408\u4ed6\u793e\u3068\u6bd4\u8f03\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u3066\u3082\u3001\u304a\u5ba2\u69d8\u304c\u3069\u3046\u601d\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u5224\u65ad\u3059\u308b\u306e\u306f\u5927\u5909\u3067\u3059\u3002 \u305d\u308c\u3092\u77e5\u308b\u306b\u306f\u3001\u610f\u898b\u3092\u53ce\u96c6\u3057\u3001\u8a55\u4fa1\u3057\u3001\u5171\u6709\u3059\u308b\u305f\u3081\u306e\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u304c\u5fc5\u8981\u3067\u3059\u3002 \u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306e\u8ab2\u984c\u3068\u305d\u306e\u5bfe\u51e6\u6cd5\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">QuestionPro CX\u306f\u3001\u9867\u5ba2\u306e\u58f0\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306e\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002 QuestionPro CX\u306f\u3001\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u3092\u5099\u3048\u3001B2B\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3068\u671f\u5f85\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u7406\u60f3\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">QuestionPro\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306e\u6c17\u6301\u3061\u3092\u805e\u304d\u3001\u5206\u6790\u3057\u3001\u305d\u306e\u672c\u5f53\u306e\u7406\u7531\u306b\u5fdc\u3048\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306b\u6700\u9ad8\u306e\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 \u4eca\u3059\u3050\u8a66\u3059<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08\u9867\u5ba2\u4f53\u9a13\uff09 [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":564944,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>B2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3002\u6539\u5584\u306e\u305f\u3081\u306e10\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9 | QuestionPro<\/title>\n<meta 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