{"id":789954,"date":"2018-05-25T05:33:50","date_gmt":"2018-05-25T12:33:50","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e6%b6%88%e8%b2%bb%e8%80%85%e8%aa%bf%e6%9f%bb%e3%81%a7%e3%81%99%ef%bc%9a%e8%b3%aa%e5%95%8f%e3%80%81%e3%83%86%e3%83%b3%e3%83%97%e3%83%ac%e3%83%bc%e3%83%88%e3%80%81%e4%be%8b%e6%96%87%e4%bb%98%e3%81%8d\/"},"modified":"2018-05-25T05:33:50","modified_gmt":"2018-05-25T05:33:50","slug":"%e6%b6%88%e8%b2%bb%e8%80%85%e8%aa%bf%e6%9f%bb%e3%81%a7%e3%81%99%ef%bc%9a%e8%b3%aa%e5%95%8f%e3%80%81%e3%83%86%e3%83%b3%e3%83%97%e3%83%ac%e3%83%bc%e3%83%88%e3%80%81%e4%be%8b%e6%96%87%e4%bb%98%e3%81%8d","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%b6%88%e8%b2%bb%e8%80%85%e8%aa%bf%e6%9f%bb%e3%81%a7%e3%81%99%ef%bc%9a%e8%b3%aa%e5%95%8f%e3%80%81%e3%83%86%e3%83%b3%e3%83%97%e3%83%ac%e3%83%bc%e3%83%88%e3%80%81%e4%be%8b%e6%96%87%e4%bb%98%e3%81%8d\/","title":{"rendered":"\u6d88\u8cbb\u8005\u8abf\u67fb\u3067\u3059\uff1a\u8cea\u554f\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u4f8b\u6587\u4ed8\u304d\u5b9a\u7fa9"},"content":{"rendered":"<p>\u6570\u5341\u5e74\u524d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306f\u7d19\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u5bfe\u9762\u5f0f\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306b\u3088\u308b\u6d88\u8cbb\u8005\u8abf\u67fb\u3092\u597d\u3093\u3067\u884c\u3063\u3066\u3044\u307e\u3057\u305f\u3002 \u3053\u306e\u3088\u3046\u306a\u65b9\u6cd5\u306f\u3001\u62c5\u5f53\u8005\u306b\u3068\u3063\u3066\u975e\u5e38\u306b\u9762\u5012\u306a\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u3001\u73fe\u5728\u3067\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u6d88\u8cbb\u8005\u8abf\u67fb\u304c\u4e3b\u6d41\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2><strong>\u6d88\u8cbb\u8005\u8abf\u67fb\u3068\u306f\uff1f<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u3068\u306f\u3001\u6d88\u8cbb\u8005\u306e\u65e2\u5b58\u5546\u54c1\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3084\u3001\u65b0\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u610f\u898b\u30fb\u671f\u5f85\u306a\u3069\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306e\u8cc7\u6599\u3067\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u306f\u3001\u4f01\u696d\u306e\u88fd\u54c1\u3084\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u3064\u3044\u3066\u3001\u304a\u5ba2\u69d8\u306b\u3054\u610f\u898b\u3092\u3044\u305f\u3060\u304f\u5834\u3068\u3057\u3066\u3001\u3053\u3053\u4f55\u5e74\u3082\u6d3b\u7528\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u8abf\u67fb\u306f\u3001\u6d88\u8cbb\u8005\u304b\u3089\u91cd\u8981\u306a\u60c5\u5831\u3092\u5f97\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u60c5\u5831\u6e90\u3067\u3042\u308a\u3001\u3072\u3044\u3066\u306f\u4f01\u696d\u5168\u4f53\u306e\u696d\u7e3e\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u306f\u3001\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306b\u3001\u4f53\u7cfb\u7684\u306b\u958b\u767a\u3055\u308c\u305f\u624b\u9806\u3067\u3042\u308b\u3053\u3068\u304c\u7406\u60f3\u7684\u3067\u3059\u3002 \u6d88\u8cbb\u8005\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u6e80\u8db3\u5ea6\u306f\u3001\u9069\u5207\u306a\u8cea\u554f\u3092\u3059\u308b\u3053\u3068\u3067\u6e2c\u5b9a\u3067\u304d\u3001\u305d\u306e\u7b54\u3048\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u6539\u5584\u7b56\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u88fd\u54c1\u306e\u6d88\u8cbb\u8005\u6e80\u8db3\u5ea6\u306f\u3001\u8abf\u67fb\u304b\u3089\u5f97\u3089\u308c\u305f\u56de\u7b54\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u78ba\u7acb\u3055\u308c\u308b\u6d88\u8cbb\u8005\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3068\u4e00\u81f4\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002  <\/span><\/p>\n<h3><strong>\u6d88\u8cbb\u8005\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong><\/h3>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-satisfaction-surveys\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u8cea\u554f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><\/a><span style=\"font-weight: 400;\">:\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u306f\u3001\u7d44\u7e54\u304c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u8cea\u554f\u3001\u4f8b\u3001\u30b5\u30f3\u30d7\u30eb\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u8abf\u67fb\u306f\u3001\u9867\u5ba2\u306e\u4f53\u9a13\u3092\u6e2c\u5b9a\u3057\u3001\u7d44\u7e54\u306e\u88fd\u54c1\/\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3092\u4e88\u6e2c\u3059\u308b\u3082\u306e\u3067\u3059\u3002  <\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/voice-of-the-customer-surveys\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u58f0\u300d\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><\/a><span style=\"font-weight: 400;\">:\u9867\u5ba2\u306e\u58f0\u300d\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u306e\u58f0\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u7d44\u7e54\u304c\u610f\u898b\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u306e\u306b\u5f79\u7acb\u3064\u8a55\u4fa1\u8cea\u554f\u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u3053\u308c\u3089\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u3001\u9069\u7528\u7bc4\u56f2\u3084\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u5fdc\u3058\u3066\u7de8\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u826f\u3044\u7d50\u679c\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-surveys\"><br \/>\n  <span style=\"font-weight: 400;\">\u88fd\u54c1\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">:\u7d4c\u9a13\u8c4a\u5bcc\u306a\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u4f5c\u6210\u3057\u305f\u88fd\u54c1\u8abf\u67fb\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u3001\u4f01\u696d\u304c\u88fd\u54c1\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u305f\u3081\u306b\u5b9f\u65bd\u3067\u304d\u308b\u3001\u8a66\u884c\u932f\u8aa4\u3055\u308c\u305f\u8cea\u554f\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 <\/span> <\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/service-evaluation-surveys\"><span style=\"font-weight: 400;\">\u30b5\u30fc\u30d3\u30b9\u8a55\u4fa1\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><\/a><span style=\"font-weight: 400;\">:\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u7d44\u7e54\u306e\u30d0\u30c3\u30af\u30dc\u30fc\u30f3\u3067\u3042\u308b\u3002 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400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><br \/>\n<\/a><\/p>\n<h3><strong>\u6d88\u8cbb\u8005\u8abf\u67fb\u6cd5\u3068\u306f\uff1f<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u6cd5\u3068\u306f\u3001\u69d8\u3005\u306a\u5a92\u4f53\u3092\u7528\u3044\u3066\u6f5c\u5728\u7684\u306a\u6d88\u8cbb\u8005\u304b\u3089\u60c5\u5831\u3092\u53ce\u96c6\u3059\u308b\u65b9\u6cd5\u3067\u3042\u308b\u3002 \u6d88\u8cbb\u8005\u8abf\u67fb\u306e\u65b9\u6cd5\u306f4\u3064\u3042\u308a\u307e\u3059\uff1a<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><b>\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u7968<\/b><span style=\"font-weight: 400;\"> 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\u30dc\u30e9\u30f3\u30c6\u30a3\u30a2\u8abf\u67fb\u306f\u3001\u4e00\u822c\u7684\u306b\u3001\u4f55\u4eba\u3082\u306e\u4eba\u304c\u96c6\u307e\u3063\u3066\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u7b54\u3048\u308b\u30c6\u30ec\u30db\u30f3\u30d0\u30f3\u30af\u3092\u7528\u610f\u3057\u3066\u5b9f\u65bd\u3057\u307e\u3059\u3002 \u96fb\u8a71\u8abf\u67fb\u306e\u624b\u9806\u306f\u3001\u767a\u4fe1\u8005\u304c\u8abf\u67fb\u306e\u76ee\u7684\u3092\u7c21\u5358\u306b\u8aac\u660e\u3057\u3001\u53d7\u4fe1\u8005\u306e\u8cea\u554f\u306e\u8a31\u53ef\u3092\u5f97\u308b\u3002 \u3053\u308c\u3089\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u7c21\u5358\u306b\u59cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3082\u9ad8\u304f\u3001\u56de\u7b54\u3092\u30e1\u30e2\u3057\u3066\u304a\u304f\u3053\u3068\u3082\u7c21\u5358\u3067\u3059\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>\u30aa\u30f3\u30e9\u30a4\u30f3\u30a2\u30f3\u30b1\u30fc\u30c8 <\/b><span style=\"font-weight: 400;\">\u306b\u306f\u3001QuestionPro\u306a\u3069\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u30bd\u30d5\u30c8\u3067\u4f5c\u6210\u3057\u305f\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u3001\u30e1\u30fc\u30eb\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001Web\u30b5\u30a4\u30c8\u3078\u306e\u57cb\u3081\u8fbc\u307f\u306a\u3069\u306e\u5a92\u4f53\u3067\u56de\u7b54\u8005\u306b\u9001\u4fe1\u3057\u307e\u3059\u3002 \u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u4f5c\u6210\u30fb\u9001\u4ed8\u306b\u7279\u5225\u306a\u304a\u624b\u4f1d\u3044\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002 \u3092\u4f7f\u7528\u3057\u3066\u53d7\u4fe1\u3057\u305f\u30b3\u30f3\u30b7\u30e5\u30fc\u30de\u30fc\u5411\u3051\u7d50\u679c\u3067\u3059\u3002  <\/span><a href=\"https:\/\/www.questionpro.com\/tour\/\"><span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb<\/span><\/a><span style=\"font-weight: 400;\"> \u306f\u3001\u4e2d\u592e\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u76e3\u8996\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u3053\u308c\u3089\u306e\u8abf\u67fb\u306f\u3001\u4e16\u754c\u4e2d\u306e\u3042\u3089\u3086\u308b\u5834\u6240\u306b\u3044\u308b\u6d88\u8cbb\u8005\u306b\u30ea\u30fc\u30c1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u975e\u5e38\u306b\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u304f\u3001\u52b9\u7387\u7684\u306a\u8abf\u67fb\u3067\u3059\u3002 \u3053\u306e\u3088\u3046\u306a\u8abf\u67fb\u306f\u3001\u5bfe\u8c61\u8005\u3092\u60f3\u5b9a\u3057\u3066\u3001\u975e\u5e38\u306b\u5177\u4f53\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3082\u3001\u5e45\u5e83\u3044\u8cea\u554f\u3092\u542b\u3080\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002 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400;\">\u306f\u3001\u5f93\u6765\u306f\u6d88\u8cbb\u8005\u8abf\u67fb\u306e\u624b\u6cd5\u3068\u306f\u8003\u3048\u3089\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001\u5bfe\u8c61\u8005\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306e\u4e0d\u53ef\u6b20\u306a\u30bd\u30fc\u30b9\u3067\u3042\u308b\u3002<a href=\"https:\/\/www.questionpro.com\/blog\/focus-group\/\">\u30d5\u30a9\u30fc\u30ab\u30b9<\/a>\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u4eba\u53e3\u306e\u5927\u90e8\u5206\u3068\u540c\u3058\u7279\u5fb4\u3092\u793a\u3059\u500b\u4eba\u304b\u3089\u306a\u308b\u4ee3\u8868\u7684\u306a\u30b0\u30eb\u30fc\u30d7\u3067\u3059\u3002 \u7406\u60f3\u7684\u306b\u306f\u30016\uff5e10\u4eba\u3067\u3053\u306e\u30d5\u30a9\u30fc\u30ab\u30b9\u30b0\u30eb\u30fc\u30d7\u3092\u69cb\u6210\u3057\u307e\u3059\u3002 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style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30b5\u30a4\u30b3\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u6d88\u8cbb\u8005\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u4f8b\uff1a  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u8208\u5473\/\u8da3\u5473\u3092\u5171\u6709\u3059\u308b  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u305d\u306e\u4ed6\u3001\u6d88\u8cbb\u8005\u306e\u30b5\u30a4\u30b3\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u8cea\u554f<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u6d88\u8cbb\u8005\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u4f8b\uff1a  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u5e74\u9f62\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u6027\u5225\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3054\u5bb6\u65cf\u306e\u53ce\u5165\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u304a\u4ed5\u4e8b\u306f\u4f55\u3092\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u5b66\u6b74\u306f\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u304a\u4f4f\u307e\u3044\u306f\u3069\u3061\u3089\u3067\u3059\u304b\uff1f<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u306e\u5229\u4fbf\u6027\u3092\u9ad8\u3081\u308b\u8cea\u554f\u4f8b\uff1a  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u88fd\u54c1X\u306b\u6c42\u3081\u308b\u6a5f\u80fd\u306f\u4f55\u3067\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u88fd\u54c1\u306b\u671f\u5f85\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3053\u306e\u88fd\u54c1\u3092\u8cfc\u5165\u3055\u308c\u308b\u304a\u5ba2\u69d8\u306e\u3054\u8981\u671b\u306f\u4f55\u3067\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3053\u306e\u88fd\u54c1\u304c\u3001\u3042\u306a\u305f\u306e\u751f\u6d3b\u30921\u3064\u3067\u3082\u591a\u304f\u697d\u306b\u3057\u3066\u304f\u308c\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u304b\uff1f  <\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u8cfc\u8cb7\u30d1\u30bf\u30fc\u30f3 \u6d88\u8cbb\u8005\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u4f8b\u3067\u3059\uff1a  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u3054\u5bb6\u5ead\u3067\u306f\u3001\u3069\u306a\u305f\u304c\u8cfc\u5165\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u5546\u54c1\u306f\u5e97\u8217\u3068\u30cd\u30c3\u30c8\u306e\u3069\u3061\u3089\u3067\u8cfc\u5165\u3057\u307e\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3053\u306e\u88fd\u54c1X\u306e\u4f7f\u7528\u610f\u5411\u306e\u983b\u5ea6\u306f\uff1f  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u4eca\u56de\u306e\u8cfc\u5165\u306e\u4e88\u7b97\u306f\u6c7a\u307e\u3063\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3082\u3057\u305d\u3046\u306a\u3089\u3001\u3044\u304f\u3089\u3067\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u672c\u5f53\u306b\u3053\u306e\u88fd\u54c1\u3092\u8cfc\u5165\u3057\u305f\u3044\u306e\u304b<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3><b>\u6d88\u8cbb\u8005\u8abf\u67fb\u7814\u7a76<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u5927\u4f01\u696d\u304c\u6210\u529f\u3057\u305f\u80cc\u666f\u306b\u306f\u3001\u6d88\u8cbb\u8005\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u4e8b\u5b9f\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u306e\u6d88\u8cbb\u8005\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306f\u3001\u7d44\u7e54\u304c\u9032\u6b69\u3057\u7d9a\u3051\u308b\u305f\u3081\u306b\u3001\u5e38\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3059\u308b\u3082\u306e\u3067\u3059\u3002 \u6210\u529f\u3059\u308b\u4f01\u696d\u306f\u3001\u5b9a\u671f\u7684\u306b\u6d88\u8cbb\u8005\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3001\u5e38\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u5805\u7262\u306a<a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\">\u9867\u5ba2\u4f53\u9a13\u8abf\u67fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092<\/a>\u4f7f\u7528\u3057\u3066\u5b9f\u7528\u7684\u306a\u9867\u5ba2\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u3066\u3044\u307e\u3059\u3002 \u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306f\u6d88\u8cbb\u8005\u306e\u671f\u5f85\u306b\u6cbf\u3046\u3082\u306e\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u305d\u306e\u305f\u3081\u306b\u306f\u5e38\u306b\u6d88\u8cbb\u8005\u8abf\u67fb\u306e\u30ea\u30b5\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\uff01  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u7814\u7a76\u306e\u8af8\u76f8\uff1a  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u52b9\u679c\u7684\u306a\u52df\u96c6\u3092\u3059\u308b <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/online-survey-panels\/\"><br \/>\n  <span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30d1\u30cd\u30eb<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30bd\u30fc\u30b9\u304b\u3089 <\/span> <\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u9078\u5b9a\u3055\u308c\u305f\u30d1\u30cd\u30eb\u30e1\u30f3\u30d0\u30fc\u306e\u8cea\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30d1\u30cd\u30eb\u30e1\u30f3\u30d0\u30fc\u306e\u7279\u6027\u306f\u3001\u500b\u6027\u3001\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3001\u30b5\u30a4\u30b3\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u30d5\u30a1\u30af\u30bf\u30fc\u306b\u3088\u3063\u3066\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3055\u308c\u307e\u3059\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30d1\u30cd\u30e9\u30fc\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u9001\u4fe1\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30d1\u30cd\u30ea\u30b9\u30c8\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u30d1\u30cd\u30ea\u30b9\u30c8\u306b\u6709\u5229\u306a\u5831\u916c\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002  <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u7814\u7a76\u306e\u9577\u6240\uff1a  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u306f\u3001\u5e74\u9f62\u3001\u6027\u5225\u3001\u53ce\u5165\u306a\u3069\u306e\u6d88\u8cbb\u8005\u5c5e\u6027\u306b\u95a2\u3059\u308b\u6d1e\u5bdf\u306b\u5bcc\u3093\u3060\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u306b\u7279\u5b9a\u306e\u8cfc\u8cb7\u3092\u4fc3\u3059\u8981\u56e0\u3002  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4eba\u306e\u8cb7\u3044\u7269\u30d1\u30bf\u30fc\u30f3  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u5e02\u5834\u306b\u65b0\u3057\u3044\u88fd\u54c1\/\u30b5\u30fc\u30d3\u30b9\u306e\u4f59\u5730\u304c\u3042\u308b\u304b\u3069\u3046\u304b  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u65b0\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u7af6\u4e89\u306e\u6fc0\u3057\u3044\u5e02\u5834\u3067\u6210\u529f\u3059\u308b\u304b\uff08\u3082\u3057\u305d\u3046\u306a\u3089\uff01\uff09\u3002<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u5e02\u5834\u306b\u304a\u3051\u308b\u4ed6\u306e\u88fd\u54c1\u3068\u306e\u6bd4\u8f03\u306b\u304a\u3044\u3066\u3001\u7d44\u7e54\u306e\u88fd\u54c1\u306b\u95a2\u3059\u308b\u8a8d\u8b58\u3002  <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u8abf\u67fb\u306e\u6226\u7565\u306f\u3001\u30bc\u30ed\u304b\u3089\u4f5c\u308a\u4e0a\u3052\u308b\u3053\u3068\u3082\u3001\u4ed6\u306e\u8abf\u67fb\u3092\u53c2\u8003\u306b\u3057\u3066\u7d20\u6674\u3089\u3057\u3044\u7d50\u679c\u3092\u5f97\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\uff01<\/span><\/p>\n<h3><strong>\u6d88\u8cbb\u8005\u8abf\u67fb\u30c4\u30fc\u30eb\u307e\u305f\u306f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/strong><\/h3>\n<p>QuestionPro CX\u306e\u3088\u3046\u306a\u6d88\u8cbb\u8005\u5411\u3051\u30c4\u30fc\u30eb\u3084\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5229\u7528\u3059\u308c\u3070\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/complete-guide-to-customer-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u9867\u5ba2\u4f53\u9a13\uff08CX<\/a>\uff09\u3084<a href=\"https:\/\/www.questionpro.com\/customer-satisfaction.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u9867\u5ba2\u6e80\u8db3\uff08CSAT<\/a>\uff09\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u30fb\u7ba1\u7406\u3059\u308b\u969b\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u3053\u3053\u3067\u306f\u3001QuestionPro CX\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5229\u7528\u304c\u7d44\u7e54\u306b\u3068\u3063\u3066\u6709\u5229\u3067\u3042\u308b5\u3064\u306e\u7406\u7531\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h4><strong>\u7d20\u65e9\u304f\u3001\u624b\u9593\u3092\u304b\u3051\u305a\u306b<\/strong><\/h4>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8a2d\u5b9a\u3084\u5b9f\u65bd\u3082\u3001\u624b\u9593\u304c\u304b\u304b\u3089\u305a\u7d20\u65e9\u304f\u884c\u3048\u307e\u3059\u3002 \u307e\u305f\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u6709\u7121\u306b\u304b\u304b\u308f\u3089\u305a\u4f7f\u7528\u3067\u304d\u308b\u3001\u65e2\u88fd\u306e\u9867\u5ba2\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30e9\u30a4\u30d6\u30e9\u30ea\u304c\u4ed8\u5c5e\u3057\u3066\u3044\u307e\u3059\u3002 \u8cea\u554f\u5185\u5bb9\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u30c7\u30b6\u30a4\u30f3\u306f\u3001\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u306b\u97ff\u304f\u3088\u3046\u306b\u3001\u81ea\u7531\u306b\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong><\/h4>\n<p>\u9867\u5ba2\u8abf\u67fb\u304b\u3089\u5f97\u3089\u308c\u305f\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u304a\u3051\u308b\u9867\u5ba2\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u826f\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002 \u305d\u306e\u30c7\u30fc\u30bf\u3092\u3059\u3079\u3066\u306e\u90e8\u9580\u3084\u6a5f\u80fd\u3067\u5171\u6709\u3057\u3001\u30ae\u30e3\u30c3\u30d7\u9818\u57df\u3092\u57cb\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u306e\u30c4\u30fc\u30eb\u3067\u306f\u3001<a href=\"https:\/\/www.questionpro.com\/cx\/analytics\/dashboards.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/a>\u3001\u5f79\u5272\u306b\u5fdc\u3058\u305f\u30a2\u30af\u30bb\u30b9\u6a29\u306e\u5272\u308a\u5f53\u3066\u3001\u95a2\u9023\u3059\u308b\u540c\u50da\u3068\u306e\u5171\u6709\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h4><strong>\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u5897\u5e45<\/strong><\/h4>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5275\u9020\u3068\u5b9f\u8df5\u306b\u3088\u308a\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3068\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u56f3\u308b\u305f\u3081\u306b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002 <a href=\"https:\/\/www.questionpro.com\/cx\/closed-loop\/promoter-amplification.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306e\u5897\u5e45\u3092<\/a>\u5229\u7528\u3057\u3066\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3092\u30d6\u30e9\u30f3\u30c9\u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\u306b\u5909\u3048\u307e\u3059\u3002 \u7814\u7a76\u306b\u3088\u308b\u3068\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u30d6\u30e9\u30f3\u30c9\u4f53\u9a13\u3092\u3057\u305f\u6d88\u8cbb\u8005\u306f\u3001\u5bb6\u65cf\u3001\u53cb\u4eba\u3001\u540c\u50da\u306b\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u3092\u5ba3\u4f1d\u3059\u308b\u53ef\u80fd\u6027\u304c77\uff05\u9ad8\u304f\u306a\u308b\u3053\u3068\u304c\u5206\u304b\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4><strong>\u30c7\u30bf\u30c3\u30c1\u30e3\u30d6\u30eb\u30ea\u30ab\u30d0\u30ea\u30fc<\/strong><\/h4>\n<p>\u96e2\u8131\u8005\u306f\u89e3\u7d04\u30ea\u30b9\u30af\u304c\u9ad8\u304f\u3001\u9069\u5207\u306a\u6a5f\u4f1a\u304c\u3042\u308c\u3070\u7af6\u5408\u30d6\u30e9\u30f3\u30c9\u3078\u4e57\u308a\u63db\u3048\u308b\u3067\u3057\u3087\u3046\u3002 \u9867\u5ba2\u96e2\u308c\u3092\u98df\u3044\u6b62\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u96e2\u53cd\u8005\u3092\u30d5\u30a9\u30ed\u30fc\u3057\u3001\u305d\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u308c\u3092\u79c1\u305f\u3061\u306f\u300c<a href=\"https:\/\/www.questionpro.com\/cx\/closed-loop\/detractor-recovery.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u30c7\u30a3\u30c8\u30e9\u30af\u30bf\u30fc\u30ea\u30ab\u30d0\u30ea\u30fc<\/a>\u300d\u3068\u547c\u3093\u3067\u3044\u307e\u3059\u3002 \u9867\u5ba2\u4f53\u9a13\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cQuestionPro\u300d\u3092\u4f7f\u3063\u3066\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306e\u50be\u5411\u3084\u30d1\u30bf\u30fc\u30f3\u3092\u660e\u3089\u304b\u306b\u3057\u3001\u305d\u308c\u3092\u518d\u73fe\u3057\u3066CX\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4><strong>\u58f2\u4e0a\u9ad8\u52a0\u91cd\u5e73\u5747NPS<\/strong><\/h4>\n<p>\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u6700\u8fd1\u306e\u53d6\u5f15\u306e\u76f4\u5f8c\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u9867\u5ba2\u306b\u8cea\u554f\u3059\u308b\u3053\u3068\u3067\u884c\u308f\u308c\u307e\u3059\u3002 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