{"id":792864,"date":"2023-02-13T22:50:31","date_gmt":"2023-02-14T05:50:31","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%82%a2%e3%82%a6%e3%82%a7%e3%82%a2%e3%83%8d%e3%82%b9%e3%83%bb%e3%82%b9%e3%83%86%e3%83%bc%e3%82%b8%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9%e3%80%81%e6%88%a6%e7%95%a5%ef%bc%8b%e3%82%b3%e3%83%b3\/"},"modified":"2023-05-19T17:44:55","modified_gmt":"2023-05-19T17:44:55","slug":"%e3%82%a2%e3%82%a6%e3%82%a7%e3%82%a2%e3%83%8d%e3%82%b9%e3%83%bb%e3%82%b9%e3%83%86%e3%83%bc%e3%82%b8%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9%e3%80%81%e6%88%a6%e7%95%a5%ef%bc%8b%e3%82%b3%e3%83%b3","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%a2%e3%82%a6%e3%82%a7%e3%82%a2%e3%83%8d%e3%82%b9%e3%83%bb%e3%82%b9%e3%83%86%e3%83%bc%e3%82%b8%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9%e3%80%81%e6%88%a6%e7%95%a5%ef%bc%8b%e3%82%b3%e3%83%b3\/","title":{"rendered":"\u30a2\u30a6\u30a7\u30a2\u30cd\u30b9\u30fb\u30b9\u30c6\u30fc\u30b8\uff1a\u305d\u306e\u5185\u5bb9\u3001\u6226\u7565\uff0b\u30b3\u30f3\u30c6\u30f3\u30c4\u30bf\u30a4\u30d7"},"content":{"rendered":"\n<p>\u4eca\u306e\u304a\u5ba2\u3055\u3093\u306f\u3001\u9069\u5f53\u306b\u4f55\u304b\u3092\u8cb7\u3046\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 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class=\"wp-block-heading\">\u30a2\u30a6\u30a7\u30a2\u30cd\u30b9\u30b9\u30c6\u30fc\u30b8\u3068\u306f\uff1f<\/h2>\n\n<p>\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e\u521d\u671f\u6bb5\u968e\u3067\u3042\u308b\u300c\u8a8d\u77e5\u6bb5\u968e\u300d\u3067\u306f\u3001\u6f5c\u5728\u9867\u5ba2\u306b\u81ea\u793e\u3084\u30d6\u30e9\u30f3\u30c9\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u77e5\u3063\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u6559\u80b2\u3092\u884c\u3044\u307e\u3059\u3002 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start=\"6\">\n<h3><\/h3><li>\u30ea\u30d5\u30a1\u30e9\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u3059\uff1a  <\/li>\n<\/ol>\n\n<p>\u73fe\u5728\u306e\u9867\u5ba2\u306b\u3001\u53cb\u4eba\u3084\u5bb6\u65cf\u3092\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u5ba3\u4f1d\u3059\u308b\u3088\u3046\u306b\u4fc3\u3059\u3002<\/p>\n\n<ol start=\"7\">\n<h3><\/h3><li>\u30a4\u30f3\u30d5\u30eb\u30a8\u30f3\u30b5\u30fc\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u3059\uff1a  <\/li>\n<\/ol>\n\n<p>\u696d\u754c\u306e\u30a4\u30f3\u30d5\u30eb\u30a8\u30f3\u30b5\u30fc\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u3066\u3001\u5f7c\u3089\u306e\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u306b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8ca9\u58f2\u3059\u308b\u3053\u3068\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u8a8d\u77e5\u6bb5\u968e\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u30bf\u30a4\u30d7<\/h2>\n\n<p>\u8a8d\u77e5\u306e\u6bb5\u968e\u3067\u306f\u3001\u6f5c\u5728\u9867\u5ba2\u306f\u8cfc\u5165\u306e\u6e96\u5099\u306f\u5fc5\u8981\u3060\u304c\u3001\u77e5\u8b58\u306f\u6b32\u3057\u3044\u3068\u601d\u3063\u3066\u3044\u308b\u3002 <strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u306a\u308b\u30e6\u30fc\u30b6\u30fc\u306f<\/strong>\u3001\u3053\u306e\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e\u6bb5\u968e\u3067\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u3084\u5546\u54c1\u306b\u3064\u3044\u3066\u77e5\u3063\u305f\u3070\u304b\u308a\u3067\u3057\u3087\u3046\u3002<\/p>\n\n<p>\u305d\u306e\u305f\u3081\u3001\u305d\u306e\u5206\u91ce\u3067\u306e\u6a29\u5a01\u3092\u78ba\u7acb\u3057\u3001\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u306e\u4fe1\u983c\u3092\u52dd\u3061\u53d6\u308b\u3053\u3068\u304c\u3001\u3053\u306e\u8a8d\u77e5\u6bb5\u968e\u306b\u304a\u3051\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u767a\u306e\u4e3b\u306a\u76ee\u6a19\u306b\u306a\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n\n<p>\u8a8d\u77e5\u6bb5\u968e\u3067\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u4ee3\u8868\u7684\u306a\u5f62\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\uff1a<\/p>\n\n<ul>\n<h3><\/h3><li>\u30d6\u30ed\u30b0\u8a18\u4e8b<\/li>\n<\/ul>\n\n<p>\u5553\u767a\u6bb5\u968e\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u306f\u3001\u30d6\u30ed\u30b0\u8a18\u4e8b\u3068\u3057\u3066\u6709\u52b9\u3067\u3059\u3002 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<\/p>\n\n<ul>\n<h3><\/h3><li>\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u30b9<\/li>\n<\/ul>\n\n<p>\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306f\u3001\u30d0\u30a4\u30e4\u30fc\u30ba\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u8a8d\u77e5\u6bb5\u968e\u306b\u6700\u9069\u3067\u3059\u3002 \u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306f\u3001\u7406\u89e3\u3057\u3084\u3059\u304f\u3001\u5171\u6709\u3057\u3084\u3059\u3044\u3002<\/p>\n\n<p>\u3053\u306e\u3088\u3046\u306a\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306f\u3001\u6ce8\u610f\u529b\u306e\u4f4e\u3044\u304a\u5ba2\u69d8\u306b\u3082\u30a2\u30d4\u30fc\u30eb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306f\u3001\u91cd\u8981\u306a\u30a2\u30a4\u30c7\u30a2\u3001\u56f3\u3001\u30dd\u30a4\u30f3\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 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target=\"_blank\" rel=\"noreferrer noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092<\/a>\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u306a\u305cCX\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5909\u308f\u308b\u306e\u304b\u3001\u305d\u306e\u7406\u7531\u3092\u8a73\u3057\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002  <\/p>\n<\/blockquote>\n\n<ul>\n<h3><\/h3><li>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3078\u306e\u6295\u7a3f<\/li>\n<\/ul>\n\n<p><strong>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306f<\/strong>\u3001\u65e2\u5b58\u306e\u7d20\u6750\u3092\u5ba3\u4f1d\u3057\u305f\u308a\u3001\u30c1\u30e3\u30f3\u30cd\u30eb\u5c02\u7528\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u751f\u6210\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002 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\u30a6\u30a7\u30d3\u30ca\u30fc\u306f\u3001\u4e8b\u524d\u306b\u9332\u753b\u3057\u305f\u308a\u3001\u30e9\u30a4\u30d6\u3067\u914d\u4fe1\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u3088\u308a\u8996\u899a\u7684\u30fb\u8074\u899a\u7684\u306a\u8cc7\u6599\u3092\u597d\u3080\u89b3\u5ba2\u306b\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u3055\u307e\u3056\u307e\u306a\u9078\u629e\u80a2\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n<p>\u30e9\u30a4\u30d6\u307e\u305f\u306f\u9332\u753b\u3067\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3084\u305d\u306e\u5e02\u5834\u306b\u95a2\u3059\u308b\u77e5\u8b58\u3084\u8aac\u660e\u3092\u63d0\u4f9b\u3059\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u30bb\u30df\u30ca\u30fc\u3067\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>\u30d0\u30a4\u30e4\u30fc\u30ba\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u8a8d\u77e5\u6bb5\u968e\u3092\u5b8c\u5168\u306b\u5426\u5b9a\u3057\u305f\u308a\u7121\u8996\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u306f\u4e0d\u53ef\u80fd\u3067\u3059\u3002 \u306a\u305c\u306a\u3089\u3001\u30d0\u30a4\u30e4\u30fc\u30ba\u30ac\u30a4\u30c9\u306e\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u3092\u3069\u306e\u3088\u3046\u306b\u7acb\u3066\u308b\u304b\u306f\u3001\u8a8d\u77e5\u306e\u30b9\u30c6\u30fc\u30b8\u304c\u3069\u308c\u3060\u3051\u78ba\u7acb\u3055\u308c\u3066\u3044\u308b\u304b\u306b\u3088\u3063\u3066\u6c7a\u307e\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n\n<p>\u30d6\u30e9\u30f3\u30c9\u3084\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306b\u306f\u3001\u6226\u7565\u3092\u7df4\u308b\u524d\u306b\u5fb9\u5e95\u3057\u305f\u30ea\u30b5\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n<p>\u3053\u306e\u3088\u3046\u306a\u6226\u7565\u3067\u3001\u6f5c\u5728\u7684\u306a\u9867\u5ba2\u306b\u81ea\u793e\u3092\u7d39\u4ecb\u3059\u308b\u305f\u3081\u306b\u3001\u3069\u306e\u3088\u3046\u306a\u8cc7\u6599\u304c\u6700\u3082\u5f79\u7acb\u3064\u304b\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3057\u305f\u304c\u3063\u3066\u3001\u30ea\u30fc\u30c9\u306e\u751f\u6210\u3084\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4e0a\u3052\u308b\u306b\u306f\u3001\u3053\u308c\u3089\u306e\u6226\u8853\u3092\u30b3\u30f3\u30c6\u30f3\u30c4\u5236\u4f5c\u30d7\u30ed\u30bb\u30b9\u306b\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">QuestionPro CX\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306e\u89e3\u6c7a\u306b\u3069\u306e\u3088\u3046\u306b\u8ca2\u732e\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h2>\n\n<p>\u9867\u5ba2\u4f53\u9a13\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300c<strong>QuestionPro CX<\/strong>\u300d\u306f\u3001\u6d88\u8cbb\u8005\u306e\u58f0\u3084\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u53ce\u96c6\u3059\u308b\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3001\u8a8d\u77e5\u6bb5\u968e\u306e\u4f01\u696d\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<p><strong>QuestionPro CX\u306f<\/strong>\u3001<strong>NPS\u3068\u89e3\u7d04\u30ea\u30b9\u30af\u306e<\/strong>\u5b9a\u7fa9<strong>\u3001\u611f\u60c5\u5206\u6790\u3001\u9ad8\u5ea6\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u8a2d\u5b9a\u3001\u51e6\u5206\u6307\u6a19\u3001\u304a\u3088\u3073\u30af\u30ed\u30fc\u30ba\u30c9\u30eb\u30fc\u30d7\u306b\u3088\u3063\u3066<\/strong>\u3001\u4f01\u696d\u304c\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u3059\u308b\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u3068\u696d\u754c\u306b\u95a2\u3059\u308b\u91cd\u8981\u306a\u60c5\u5831\u3092\u767a\u898b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002  <\/p>\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u3084\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u8a08\u753b\u3092\u7acb\u3066\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8a8d\u77e5\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<p><\/p>\n\n<p>QuestionPro\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u6e2c\u5b9a\u3001\u30aa\u30fc\u30eb\u30b6\u30eb\u30fc\u30d7\u306e3\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u542b\u3080\u3001CX\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u3059\u3079\u3066\u306e\u69cb\u6210\u8981\u7d20\u3092\u6301\u3064\u3001\u5e02\u5834\u3067<strong>\u552f\u4e00\u306e<\/strong> <strong>CX\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong>\u3067\u3059\uff1a<\/p>\n\n<ul>\n<li>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0<\/li>\n\n\n\n<li>CX\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/li>\n\n\n\n<li>NPS+<\/li>\n\n\n\n<li>\u304a\u5ba2\u69d8\u306e\u58f0<\/li>\n\n\n\n<li>\u30c1\u30a7\u30f3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\/\u30a4\u30f3\u30d7\u30ea\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3<\/li>\n\n\n\n<li>\u8a55\u5224<\/li>\n\n\n\n<li>\u30aa\u30fc\u30c8\u30a8\u30c3\u30af\u30b9<\/li>\n<\/ul>\n\n<p>\u5168\u4f53\u3068\u3057\u3066\u3001<strong>QuestionPro CX\u306f<\/strong>\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u30da\u30a4\u30f3\u30dd\u30a4\u30f3\u30c8\u3092\u7406\u89e3\u3057\u3001\u5354\u529b\u3059\u3079\u304d\u91cd\u8981\u306a\u30a4\u30f3\u30d5\u30eb\u30a8\u30f3\u30b5\u30fc\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u8a8d\u77e5<\/strong>\u6bb5\u968e\u306e\u4f01\u696d\u3092\u652f\u63f4\u3067\u304d\u307e\u3059\u3002 \u4eca\u65e5\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\uff01<\/p>\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\">\n  <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener\">\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4eca\u306e\u304a\u5ba2\u3055\u3093\u306f\u3001\u9069\u5f53\u306b\u4f55\u304b\u3092\u8cb7\u3046\u308f\u3051\u3067\u306f [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":779054,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194,1188],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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