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class=\"wp-block-heading\">AI\u3092\u6d3b\u7528\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a<\/h2>\n\n<p>1990\u5e74\u4ee3\u5f8c\u534a\u306b\u306a\u308b\u3068\u3001\u79c1\u306f\u3042\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u4f1a\u793e\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u6025\u901f\u306b\u666e\u53ca\u3057\u3064\u3064\u3042\u308b\u4f1a\u8a71\u578bAI\u3092\u4f7f\u3063\u3066\u30a6\u30a7\u30d6\u8a2a\u554f\u8005\u306e\u95a2\u5fc3\u3092\u5f15\u304d\u3001\u8a98\u5c0e\u3059\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u30a2\u30d0\u30bf\u30fc\u3092\u8ca9\u58f2\u3057\u3066\u3044\u307e\u3057\u305f\u3002  <\/p>\n\n<p>\u6614\u306eMicrosoft 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class=\"wp-block-heading\">AI\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u5fc3\u7406\u306e\u628a\u63e1<\/h2>\n\n<p>\u3055\u3089\u306b10\u5e74\u307b\u3069\u304b\u304b\u308a\u307e\u3057\u305f\u304c\u3001\u518d\u3073\u696d\u754c\u3067\u306f\u6709\u540d\u306a\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u306b\u5165\u793e\u3057\u305f\u969b\u306b\u3001\u9867\u5ba2\u4f53\u9a13AI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5206\u91ce\u3067\u50cd\u304f\u6a5f\u4f1a\u3092\u5f97\u307e\u3057\u305f\u3002 2007\u5e74\u306b\u5165\u793e\u3057\u305f\u5f53\u6642\u306f\u3001MVP\uff08Minimum Viable Product\uff09\u3068\u547c\u3079\u308b\u3088\u3046\u306a\u3082\u306e\u304c\u307b\u3068\u3093\u3069\u306a\u304b\u3063\u305f\u306e\u3067\u3059\u304c\u3001\u79c1\u306f\u305d\u306e\u4e00\u54e1\u306b\u306a\u308c\u308b\u3053\u3068\u306b\u8208\u596e\u3057\u3066\u3044\u307e\u3057\u305f\u3002 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&#8220;\u3068\u306a\u308a\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u3082\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u3082\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u7d50\u679c\u3092\u4fdd\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001\u307b\u307c\u77ac\u6642\u306b\u30af\u30ec\u30fc\u30e0\u3092\u7533\u8acb\u3001\u51e6\u7406\u3001\u6c7a\u6e08\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30af\u30ec\u30fc\u30e0\u30cf\u30f3\u30c9\u30e9\u30fc\u306f\u3088\u308a\u76e3\u7763\u7684\u306a\u5f79\u5272\u3092\u62c5\u3044\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u76e3\u7763\u3057\u3001\u30d7\u30ed\u30bb\u30b9\u3092\u78ba\u5b9f\u306a\u3082\u306e\u306b\u3057\u307e\u3057\u305f\u3002 \u3053\u306e\u5834\u5408\u306e\u300cAI\u300d\u3068\u3044\u3046\u8a00\u8449\u305d\u306e\u3082\u306e\u304c\u3001\u672c\u6765\u306e\u4eba\u5de5\u77e5\u80fd\u306e\u5b9a\u7fa9\u3068\u306f\u7570\u306a\u308b\u9762\u767d\u3044\u5b9a\u7fa9\u306b\u306a\u3063\u305f\u306e\u3067\u3059\u3002  <\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>AI\u306f\u300cAugmented Intelligence\uff08\u62e1\u5f35\u3055\u308c\u305f\u77e5\u6027\uff09\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u3001\u4eba\u9593\u3092\u30d3\u30c3\u30c8\u3084\u30d0\u30a4\u30c8\u306b\u7f6e\u304d\u63db\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u4eba\u9593\u306e\u80fd\u529b\u3092\u62e1\u5f35\u3057\u3066\u3001\u3088\u308a\u9ad8\u3044\u30ec\u30d9\u30eb\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3001\u54c1\u8cea\u3001\u30b9\u30d4\u30fc\u30c9\u306b\u5949\u4ed5\u3059\u308b\u3082\u306e\u3067\u3057\u305f\u3002  <\/p>\n<\/blockquote>\n\n<p>\u304a\u5ba2\u3055\u307e\u306f\u3001\u30b9\u30c8\u30ec\u30b9\u304b\u3089\u9a5a\u304d\u3068\u559c\u3073\u306e\u6a5f\u4f1a\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u304c\u591a\u304f\u3001\u3053\u3053\u3067\u306e\u5927\u304d\u306a\u52dd\u8005\u3067\u3057\u305f\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u30aa\u30ea\u30b8\u30ca\u30eb\u306a\u53cd\u5fdc\u3092\u89e3\u304d\u660e\u304b\u3059<\/h2>\n\n<p>\u307e\u305f\u3001\u6570\u5e74\u524d\u306b\u306a\u308a\u307e\u3059\u304c\u3001AI\u306f\u9032\u5316\u3092\u7d9a\u3051\u3001\u8a00\u8a9e\u3092\u7406\u89e3\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3055\u308c\u305f\u56de\u7b54\u3092\u518d\u751f\u3055\u305b\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u672c\u5f53\u306b\u30aa\u30ea\u30b8\u30ca\u30eb\u306e\u60c5\u5831\u3092\u751f\u6210\u3059\u308b\u305f\u3081\u306e\u30c6\u30b9\u30c8\u3092\u59cb\u3081\u3066\u3044\u307e\u3059\u3002  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1970\u5e74\u4ee3\u306e\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30e6\u30fc\u30b6\u30fc\u304c\u3001Eliza\u304c\u753b\u671f\u7684\u3067\u3042\u308b\u304b\u306e\u3088\u3046\u306b\u898b\u3048\u3066\u3001\u305d\u3046\u3067\u306f\u306a\u3044\u3053\u3068\u3092\u8a3c\u660e\u3057\u305f\u3088\u3046\u306b\u3001\u3042\u308b\u3044\u306f1990\u5e74\u4ee3\u306e\u521d\u671f\u306e\u300c\u30dc\u30c3\u30c8\u300d\u304c\u53c2\u5165\u3057\u3001\u3057\u3070\u3057\u3070\u7d76\u671b\u3057\u3066\u305d\u306e\u5834\u3092\u53bb\u3063\u305f\u3088\u3046\u306b\u3001\u521d\u671f\u306eNLG\u306f\u753b\u671f\u7684\u306a\u8208\u596e\u3068\u6050\u308d\u3057\u3044\u307b\u3069\u306e\u5371\u967a\u6027\u3092\u4f75\u305b\u6301\u3063\u3066\u3044\u307e\u3059\u3002 \u3042\u308b\u610f\u5473\u3001\u305d\u3057\u3066\u9593\u9055\u3063\u305f\u4f7f\u3044\u65b9\u3092\u3059\u308c\u3070\u3001\u4fe1\u3058\u3089\u308c\u306a\u3044\u307b\u3069\u30ea\u30b9\u30af\u306b\u6e80\u3061\u3066\u3044\u308b\u3002  <\/p>\n\n<p> <\/p>\n\n<h2 class=\"wp-block-heading\">2023\u5e74\u306e\u4eba\u5de5\u77e5\u80fd<\/h2>\n\n<p>\u3053\u308c\u304b\u3089\u306e\u7d04\u675f\u306f\u3001\u9a5a\u304d\u3068\u30b2\u30fc\u30e0\u30c1\u30a7\u30f3\u30b8\u30e3\u30fc\u306b\u4ed6\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n<p>ChatGPT\u306b\u3064\u3044\u3066\u306f\u3001\u30aa\u30ea\u30b8\u30ca\u30eb\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u4f5c\u6210\u306b\u5229\u7528\u3055\u308c\u3001\u7406\u8ad6\u7684\u306b\u306f\u3042\u3089\u3086\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u30af\u30ea\u30a8\u30a4\u30bf\u30fc\u3092\u8105\u304b\u3059\u3053\u3068\u306b\u306a\u308b\u3001\u3068\u3044\u3046\u30cb\u30e5\u30fc\u30b9\u3092\u3042\u3061\u3053\u3061\u3067\u76ee\u306b\u3057\u307e\u3057\u305f\u3002  <\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u3057\u304b\u3057\u3001\u79c1\u306f\u3001\u81ea\u52d5\u751f\u6210\u3055\u308c\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3001\u30aa\u30ea\u30b8\u30ca\u30eb\u3067\u601d\u616e\u6df1\u3044\u6b63\u78ba\u306a\u60c5\u5831\u3092\u671f\u5f85\u3057\u3001\u305d\u308c\u306b\u4f9d\u5b58\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5165\u308c\u308b\u3064\u3082\u308a\u306f\u3042\u308a\u307e\u305b\u3093\u3002  <\/p>\n<\/blockquote>\n\n<p>Eliza\u3084\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30dc\u30c3\u30c8\u3001\u521d\u671f\u306eNLU\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3088\u308a\u3082\u4e00\u65e5\u4e2d\u512a\u308c\u3066\u3044\u307e\u3059\u304c\u3001NLG\u306f\u3053\u3053\u306b\u3042\u308a\u3001\u73fe\u5834\u306b\u3042\u308a\u3001\u975e\u5e38\u306b\u30a8\u30ad\u30b5\u30a4\u30c6\u30a3\u30f3\u30b0\u3067<strong>\u3042\u308a\u306a\u304c\u3089\u3001\u307e\u3060\u59cb\u307e\u3063\u305f\u3070\u304b\u308a <\/strong>\u306a\u306e\u3067\u3059\u3002  <\/p>\n\n<p>\u3044\u308d\u3044\u308d\u306a\u610f\u5473\u3067\u3001NLG\u306f\u307e\u3060 &#8220;\u30a4\u30e9\u30a4\u30b6\u30b9\u30c6\u30fc\u30b8 &#8220;\u306a\u3093\u3067\u3059\u3002  <\/p>\n\n<p>\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u3001\u4f55\u767e\u4e07\u4eba\u3082\u306e\u4eba\u3005\u304c\u69d8\u3005\u306a\u30d0\u30fc\u30b8\u30e7\u30f3\u306eNLG\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u5b9f\u9a13\u7684\u306a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u3089\u306e\u6280\u8853\u306f\u6307\u6570\u95a2\u6570\u7684\u306b\u3001\u3057\u304b\u3057\u5168\u4f53\u7684\u306a\u80fd\u529b\u3068\u7cbe\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002  <\/p>\n\n<p>\u3053\u308c\u3092\u88cf\u4ed8\u3051\u308b\u6570\u5b66\u306f\u5c71\u307b\u3069\u3042\u308a\u307e\u3059\u3002\u3084\u304c\u3066\u3001\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306b\u606f\u3092\u5451\u3080\u3088\u3046\u306a\u4f55\u304b\u304c\u898b\u3048\u3066\u304f\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n\n<p>AI\u306e\u672a\u6765\u3068\u3057\u3066\u306f\u30011960\u5e74\u4ee3\u306e\u6620\u753b\u306b\u767b\u5834\u3057\u305f\u67b6\u7a7a\u306e\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u300cHAL\u300d\u306e\u3088\u3046\u306b\u3001\u30b9\u30de\u30fc\u30c8\u30b9\u30d4\u30fc\u30ab\u30fc\u300cAlexa\u300d\u304c\u771f\u306b\u7406\u89e3\u3057\u3001\u6b63\u78ba\u306b\u5fdc\u7b54\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u3044\u3084\u3001\u3042\u306e\u3088\u3046\u306b\u6bba\u4eba\u7684\u306a\u66b4\u6319\u306b\u51fa\u308b\u3068\u3044\u3046\u610f\u5473\u3067\u306f\u306a\u304f\u3001\u4f1a\u8a71\u3092\u81ea\u52d5\u5316\u3057\u3066\u8fd4\u4fe1\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u672c\u5f53\u306b\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002 \u305d\u308c\u3092\u6a21\u64ec\u7684\u306a\u611f\u60c5\uff08\u305d\u3093\u306a\u3082\u306e\u304c\u5b58\u5728\u3059\u308b\u3068\u4eee\u5b9a\u3057\u3066\uff09\u3068\u7d50\u3073\u3064\u3051\u308b\u3053\u3068\u3067\u3001\u30de\u30b7\u30f3\u30a8\u30f3\u30d1\u30b7\u30fc\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002  <\/p>\n\n<p>\u3046\u308f\u3042\u3002 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<\/p>\n\n<p>\u4eca\u56de\u3082\u3001\u3053\u308c\u304b\u3089\u306e\u5c55\u958b\u304c\u697d\u3057\u307f\u3067\u3001\u60f3\u50cf\u3082\u3057\u306a\u304b\u3063\u305f\u3088\u3046\u306a\u5f62\u3067\u79c1\u305f\u3061\u5168\u54e1\u306e\u4eba\u751f\u306b\u89e6\u308c\u3066\u3044\u304f\u306e\u3092\u898b\u308b\u306e\u304c\u5f85\u3061\u9060\u3057\u3044\u3067\u3059\u3002<\/p>\n\n<p><\/p>\n\n<p><strong>\u4eca\u5e74\u306e\u30c8\u30ec\u30f3\u30c9\u306f\u4f55\u306a\u306e\u304b\u3001\u30c1\u30a7\u30c3\u30af\u3057\u3066\u307f\u307e\u305b\u3093\u304b\uff1f  <\/strong>CX\u3068VoC\u306e\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u304c2023\u5e74\u306e\u30ad\u30fc\u30c8\u30ec\u30f3\u30c9\u306b\u3064\u3044\u3066\u8a9e\u308b\u3068\u3044\u3046\u3001\u521d\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n<p>\u30ac\u30a4\u30c9\u306b\u542b\u307e\u308c\u308b\u3082\u306e<\/p>\n\n<ul>\n<li><a href=\"http:\/\/static.questionpro.com\/ebook\/customer-experience-trends-2023-guide.html\" target=\"_blank\" rel=\"noreferrer noopener\">CX\u306e<\/a>\u30c8\u30c3\u30d7<a href=\"http:\/\/static.questionpro.com\/ebook\/customer-experience-trends-2023-guide.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c8\u30ec\u30f3\u30c9<\/a>\uff08Speed to market\/response\u3001Doing more with what you have\u3001Proving ROI\u3001AI\u7279\u5316\u578b\u30b5\u30fc\u30d3\u30b9\u3001\u81ea\u52d5\u5316\uff09\u3002<\/li>\n\n\n\n<li>\u30dc\u30fc\u30ca\u30b9\u50be\u5411\uff0b\u03b1<\/li>\n\n\n\n<li>CX\u306b\u304a\u3051\u308b<a href=\"http:\/\/static.questionpro.com\/ebook\/customer-experience-trends-2023-guide.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ea\u30bb\u30c3\u30b7\u30e7\u30f3\u52b9\u679c <\/a><\/li>\n\n\n\n<li>\u30c8\u30ec\u30f3\u30c9\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u307e\u3068\u3081\u308b\u3068<\/li>\n\n\n\n<li>\u8457\u8005\u306b\u3064\u3044\u3066<\/li>\n<\/ul>\n\n<p>\u4eca\u3059\u3050\u30c8\u30ec\u30f3\u30c9\u30ac\u30a4\u30c9\u3092\u5165\u624b\u3057\u3001\u4eca\u5e74\u306eCX\u30c8\u30ec\u30f3\u30c9\u306b\u3064\u3044\u3066\u30016\u4eba\u306e\u8457\u540d\u306aCX\u696d\u754c\u5c02\u9580\u5bb6\u306e\u30ec\u30f3\u30ba\u306e\u4e0b\u3067\u5b66\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/static.questionpro.com\/ebook\/customer-experience-trends-2023-guide.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>QuestionPro CX \u30c8\u30ec\u30f3\u30c9\u30ac\u30a4\u30c9\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089  <\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30de\u30fc\u30af\u30fb\u30de\u30f3\u30c7\u30eb\u8457 \u79c1\u306f\u3001\u6620\u753b\u300e2001 [&hellip;]<\/p>\n","protected":false},"author":168,"featured_media":781035,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3051\u308bAI\u306e\u6210\u9577 - \u706b\u66dc\u65e5CX\u306e\u611f\u60f3 | QuestionPro<\/title>\n<meta name=\"description\" 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