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E\u30b3\u30de\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u304a\u3051\u308b\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30b9\u30c6\u30fc\u30b8\u3068\u306f\u3001\u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u306e\u652f\u6301\u8005\u3068\u306a\u308a\u3001\u305d\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u7a4d\u6975\u7684\u306b\u4ed6\u8005\u306b\u5ba3\u4f1d\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u6642\u70b9\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u305d\u308c\u306f\u3001\u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3057\u3066\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u7d4c\u9a13\u3092\u3057\u3001\u5f37\u3044\u611b\u7740\u3092\u7bc9\u3044\u305f\u3068\u304d\u306b\u8d77\u3053\u308b\u3082\u306e\u3067\u3059\u3002 \u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u8a8d\u77e5\u5ea6\u3001\u9867\u5ba2\u7372\u5f97\u3001\u305d\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306e\u6210\u529f\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u91cd\u8981\u306a\u30b9\u30c6\u30fc\u30b8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n<p>\u9867\u5ba2\u304c\u7e70\u308a\u8fd4\u3057\u8cfc\u5165\u3057\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u8863\u6599\u54c1\u5e97\u3078\u306e\u5fe0\u8aa0\u5fc3\u3092\u793a\u3057\u305f\u5f8c\u3001\u540c\u793e\u306f\u3001\u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u3092\u4ed6\u306e\u4eba\u306b\u52e7\u3081\u308b\u30d6\u30e9\u30f3\u30c9\u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\u306b\u8ee2\u63db\u3059\u308b\u3053\u3068\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p><em>\u4f8b\u3048\u3070\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u8863\u6599\u54c1\u5e97\u3067\u306f\u3001\u304a\u5ba2\u69d8\u304c\u53cb\u4eba\u3084\u89aa\u621a\u3092\u7d39\u4ecb\u3059\u308b\u3068\u5831\u916c\u304c\u652f\u6255\u308f\u308c\u307e\u3059\u3002 \u304a\u5ba2\u3055\u307e\u306f\u72ec\u81ea\u306e\u7d39\u4ecb\u7528\u30ea\u30f3\u30af\u3092\u5165\u624b\u3057\u3001\u305d\u306e\u30ea\u30f3\u30af\u3092\u4f7f\u3063\u3066\u8cfc\u5165\u3055\u308c\u305f\u5834\u5408\u3001\u53cc\u65b9\u306b\u5272\u5f15\u3084\u30b9\u30c8\u30a2\u30af\u30ec\u30b8\u30c3\u30c8\u304c\u4ed8\u4e0e\u3055\u308c\u307e\u3059\u3002<\/em><\/p>\n\n<ul>\n<li><strong>\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/strong>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306e\u9867\u5ba2\u306e\u4f53\u9a13\u3001\u30ec\u30d3\u30e5\u30fc\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306e\u30ec\u30d3\u30e5\u30fc\uff06\u8a55\u4fa1\u3001\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30d5\u30a9\u30fc\u30e9\u30e0\u3001\u30c7\u30a3\u30b9\u30ab\u30c3\u30b7\u30e7\u30f3\u30dc\u30fc\u30c9\u306a\u3069\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u91cd\u8981\u306a\u7126\u70b9<\/strong>\u76ee\u6a19\u306f\u3001\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u304c\u81ea\u5206\u306e\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u4f53\u9a13\u3092\u53e3\u30b3\u30df\u3067\u4f1d\u3048\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30b5\u30fc\u30af\u30eb\u306b\u7a4d\u6975\u7684\u306b\u30d6\u30e9\u30f3\u30c9\u3092\u63d0\u5531\u3059\u308b\u3088\u3046\u52d5\u6a5f\u4ed8\u3051\u308b\u3053\u3068\u3067\u3059\u3002<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>\u6539\u5584\u65b9\u6cd5<\/strong><\/h4>\n\n<ul>\n<li><strong>\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u5968\u52b1\u3057\u3001\u52d5\u6a5f\u3065\u3051\u308b\uff1a <\/strong>\u9867\u5ba2\u304c\u7a4d\u6975\u7684\u306b\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u652f\u6301\u3059\u308b\u3053\u3068\u3092\u5968\u52b1\u3057\u3001\u52d5\u6a5f\u4ed8\u3051\u308b\u305f\u3081\u306e\u6226\u7565\u3092\u958b\u767a\u3059\u308b\u3002 \u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u793a\u3059\u71b1\u5fc3\u3067\u5fe0\u5b9f\u306a\u9867\u5ba2\u306b\u306f\u3001\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u72ec\u81ea\u306e\u30dc\u30fc\u30ca\u30b9\u3001\u307e\u305f\u306f\u65b0\u5546\u54c1\u3078\u306e\u65e9\u671f\u30a2\u30af\u30bb\u30b9\u306a\u3069\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u30e6\u30fc\u30b6\u30fc\u751f\u6210\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u6d3b\u7528\u3059\u308b\uff1a <\/strong>\u30b3\u30f3\u30c6\u30b9\u30c8\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30c1\u30e3\u30ec\u30f3\u30b8\u306a\u3069\u3092\u5b9f\u65bd\u3057\u3001\u52d5\u753b\u3084\u753b\u50cf\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3078\u306e\u6295\u7a3f\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u306e\u652f\u6301\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3092\u5968\u52b1\u3059\u308b\u3002 \u30e6\u30fc\u30b6\u30fc\u751f\u6210\u306e\u512a\u308c\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u5171\u6709\u3057\u3001\u5f37\u8abf\u3059\u308b\u3053\u3068\u3067\u3001\u305d\u306e\u52b9\u679c\u3092\u9ad8\u3081\u3001\u6f5c\u5728\u9867\u5ba2\u306b\u793e\u4f1a\u7684\u8a3c\u660e\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u5dfb\u304d\u8fbc\u307f\u3001\u80b2\u6210\u3059\u308b\uff1a<\/strong>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u4e0a\u3067\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u3092\u7a4d\u6975\u7684\u306b\u652f\u6301\u3057\u3066\u3044\u308b\u9867\u5ba2\u3092\u7279\u5b9a\u3057\u3001\u305d\u306e\u9867\u5ba2\u3068\u95a2\u308f\u308b\u3002 \u9650\u5b9a\u7279\u5178\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u9ad8\u3044\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u306e\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">e\u30b3\u30de\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u3069\u3046\u8ca2\u732e\u3059\u308b\u304b\uff1f<\/h2>\n\n<p>e\u30b3\u30de\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u3001\u7d44\u7e54\u306e\u6210\u529f\u3068\u6210\u9577\u306b\u3068\u3063\u3066\u91cd\u8981\u3067\u3059\u3002 \u3053\u3053\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u304c\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u304b\u3092\u3044\u304f\u3064\u304b\u7d39\u4ecb\u3057\u307e\u3059\uff1a<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"858\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/05\/image-22-1024x858.png\" alt=\"\" class=\"wp-image-793966\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/05\/image-22-1024x858.png 1024w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/05\/image-22-300x251.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/05\/image-22-768x644.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/05\/image-22.png 1410w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1RDh2v9JcUlM_ZtdFn0DbCwTHzRyaWF7F\/view?usp=share_link\"><\/a><\/p>\n\n<ul>\n<h3><\/h3><li>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a<\/li>\n<\/ul>\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u30b9\u30c6\u30fc\u30b8\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u614e\u91cd\u306b\u958b\u767a\u30fb\u6700\u9069\u5316\u3057\u3001\u7d20\u6674\u3089\u3057\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u63d0\u6848\u3001\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3001\u8fc5\u901f\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306e\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<ul>\n<h3><\/h3><li>\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u30ec\u30fc\u30c8\u306e\u5411\u4e0a<\/li>\n<\/ul>\n\n<p>e\u30b3\u30de\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u9045\u3089\u305b\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u8ab2\u984c\u3084\u56f0\u96e3\u3092\u767a\u898b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 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CX\u306f\u3001\u4f01\u696d\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u3088\u308a\u6df1\u304f\u77e5\u308a\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u9078\u629e\u3092\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002 QuestionPro CX\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002 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CX\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u691c\u8a0e\u30d5\u30a7\u30fc\u30ba\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u3044\u304f\u3064\u304b\u306e\u6a5f\u80fd\u30fb\u7279\u5fb4\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002 \u52a9\u304b\u308a\u307e\u3059\u306d\uff1a<\/p>\n\n<ul>\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u53ce\u96c6\uff1a <\/strong>\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u7a4d\u6975\u7684\u306b\u691c\u8a0e\u3057\u3066\u3044\u308b\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3059\u308b\u3002 \u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3084\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306e\u53e3\u30b3\u30df\u3001\u611f\u60c5\u5206\u6790\u306a\u3069\u3092\u7528\u3044\u3066\u3001\u304a\u5ba2\u69d8\u306e\u597d\u307f\u3084\u82e6\u624b\u306a\u5206\u91ce\u3001\u671f\u5f85\u306a\u3069\u3092\u8a73\u3057\u304f\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\uff1a<\/strong>QuestionPro CX\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30b3\u30e1\u30f3\u30c8\u3084\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u60c5\u5831\u306b\u57fa\u3065\u3044\u3066\u3001\u304a\u5ba2\u69d8\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u7279\u5b9a\u306e\u9867\u5ba2\u30b0\u30eb\u30fc\u30d7\u306b\u5bfe\u3057\u3066\u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u306e\u53ef\u80fd\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ol start=\"3\">\n<h3><\/h3><li>\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u30b9\u30c6\u30fc\u30b8<\/li>\n<\/ol>\n\n<p>\u3053\u3053\u3067\u306f\u3001QuestionPro CX\u306e\u7279\u5fb4\u3084\u6a5f\u80fd\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u6539\u5584\u306b\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u304b\u3092\u7d39\u4ecb\u3057\u307e\u3059\uff1a<\/p>\n\n<ul>\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\uff1a<\/strong>QuestionPro CX\u3092\u4f7f\u7528\u3057\u3066\u3001\u8cfc\u5165\u5f8c\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3001\u9867\u5ba2\u306e\u5e78\u798f\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u8981\u56e0\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u70b9\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u8cfc\u8cb7\u4f53\u9a13\u306e\u5206\u6790\uff1a <\/strong>QuestionPro CX\u306e\u5206\u6790\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u8cfc\u5165\u4f53\u9a13\u3092\u8abf\u67fb\u3057\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3084\u969c\u5bb3\u7269\u3092\u767a\u898b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u5206\u6790\u306f\u3001\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u30d7\u30ed\u30bb\u30b9\u3001\u652f\u6255\u3044\u65b9\u6cd5\u3001\u305d\u3057\u3066\u5168\u4f53\u7684\u306a\u8cfc\u8cb7\u4f53\u9a13\u306e\u6700\u9069\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ol start=\"4\">\n<h3><\/h3><li>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30b9\u30c6\u30fc\u30b8<\/li>\n<\/ol>\n\n<p>QuestionPro CX\u306f\u3001\u69d8\u3005\u306a\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30b9\u30c6\u30fc\u30b8\u306b\u5bfe\u5fdc\u3057\u305f\u6a5f\u80fd\u6027\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002 \u3053\u3053\u3067\u306f\u3001QuestionPro CX\u304c\u3069\u306e\u3088\u3046\u306b\u304a\u5f79\u306b\u7acb\u3066\u308b\u304b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff1a<\/p>\n\n<ul>\n<li><strong>\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\uff09\u30b5\u30fc\u30d9\u30a4\uff1a<\/strong>QuestionPro CX\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306eNPS\u30b5\u30fc\u30d9\u30a4\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u8abf\u67fb\u306f\u3001\u9867\u5ba2\u306e\u611f\u60c5\u3092\u8a8d\u8b58\u3057\u3001\u30d6\u30fc\u30b9\u30bf\u30fc\u3068\u30c7\u30a3\u30bf\u30fc\u30af\u30bf\u30fc\u3092\u7279\u5b9a\u3057\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u7a4d\u6975\u7684\u306a\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u3082\u306e\u3067\u3059\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\uff1a<\/strong>SuiteCX by QuestionPro\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u3067\u5b89\u5168\u306a\u552f\u4e00\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3001\u304a\u3088\u3073\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002 \u3053\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u95b2\u89a7\u30fb\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u304c\u4e0d\u6e80\u3092\u611f\u3058\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u9818\u57df\u3092\u7279\u5b9a\u3057\u3001\u9867\u5ba2\u7dad\u6301\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306e\u5909\u66f4\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ol start=\"5\">\n<h3><\/h3><li>\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30b9\u30c6\u30fc\u30b8<\/li>\n<\/ol>\n\n<p>QuestionPro CX\u306f\u3001\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30b9\u30c6\u30fc\u30b8\u3092\u901a\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u6539\u5584\u3092\u652f\u63f4\u3059\u308b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3084\u6027\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\uff1a<\/p>\n\n<ul>\n<li><strong>\u30c6\u30b9\u30c6\u30a3\u30e2\u30cb\u30a2\u30eb\u3068\u30ec\u30d3\u30e5\u30fc\u306e\u7ba1\u7406 <\/strong>\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3084\u30ec\u30d3\u30e5\u30fc\u3092\u53ce\u96c6\u30fb\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3084\u6210\u529f\u4f53\u9a13\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8a55\u4fa1\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30e3\u30cd\u30eb\u3067\u3001\u30aa\u30ea\u30b8\u30ca\u30eb\u3067\u4fa1\u5024\u306e\u3042\u308b\u7d20\u6750\u3092\u7372\u5f97\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u4fc3\u9032\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<ul>\n<li><strong>\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\uff1a<\/strong>QuestionPro CX\u3092\u4f7f\u7528\u3057\u3066\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u69cb\u7bc9\u30fb\u5c55\u958b\u3057\u3001\u9867\u5ba2\u306b\u30d6\u30e9\u30f3\u30c9\u3067\u306e\u826f\u3044\u4f53\u9a13\u3092\u5171\u6709\u3059\u308b\u3088\u3046\u4fc3\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306f\u3001\u3053\u308c\u3089\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8ffd\u8de1\u3057\u3001\u304a\u5ba2\u69d8\u306e\u53cd\u5fdc\u3092\u76e3\u8996\u3057\u3001\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u6d3b\u52d5\u306e\u5230\u9054\u70b9\u3068\u5f71\u97ff\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>E\u30b3\u30de\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002 \u9867\u5ba2\u3092\u7372\u5f97\u3057\u3001\u8ee2\u63db\u3055\u305b\u3001\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5404\u30b9\u30c6\u30fc\u30b8\u306b\u304a\u3051\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u7406\u89e3\u3057\u3001\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n<p>QuestionPro CX\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u6700\u9069\u5316\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u5404\u30b9\u30c6\u30fc\u30b8\u3067\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u3092\u751f\u307f\u51fa\u3059\u305f\u3081\u306e\u5fc5\u9808\u30c4\u30fc\u30eb\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 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