{"id":794716,"date":"2022-07-18T11:00:08","date_gmt":"2022-07-18T11:00:08","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%83%93%e3%83%98%e3%82%a4%e3%83%93%e3%82%a2%e3%83%bb%e3%82%a2%e3%83%8a%e3%83%aa%e3%83%86%e3%82%a3%e3%82%af%e3%82%b9%ef%bc%9a%e8%a1%8c%e5%8b%95%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b\/"},"modified":"2022-07-18T11:00:08","modified_gmt":"2022-07-18T11:00:08","slug":"%e3%83%93%e3%83%98%e3%82%a4%e3%83%93%e3%82%a2%e3%83%bb%e3%82%a2%e3%83%8a%e3%83%aa%e3%83%86%e3%82%a3%e3%82%af%e3%82%b9%ef%bc%9a%e8%a1%8c%e5%8b%95%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%83%93%e3%83%98%e3%82%a4%e3%83%93%e3%82%a2%e3%83%bb%e3%82%a2%e3%83%8a%e3%83%aa%e3%83%86%e3%82%a3%e3%82%af%e3%82%b9%ef%bc%9a%e8%a1%8c%e5%8b%95%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b\/","title":{"rendered":"\u30d3\u30d8\u30a4\u30d3\u30a2\u30fb\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\uff1a\u884c\u52d5\u5206\u6790\u3068\u306f\u4f55\u304b\u3001\u3069\u3046\u3084\u308b\u304b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u3067\u306f\u3001\u6d88\u8cbb\u8005\u304c\u88fd\u54c1\u306b\u3069\u306e\u3088\u3046\u306b\u63a5\u3059\u308b\u304b\u3092\u6b63\u78ba\u306b\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u77e5\u8b58\u3092\u4f7f\u3063\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a\u3057\u3001\u9069\u5fdc\u3055\u305b\u3001\u6d88\u8cbb\u8005\u304c\u6c42\u3081\u308b\u4f53\u9a13\u306b\u5f62\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u3069\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u6700\u91cd\u8981\u8ab2\u984c\u3067\u3042\u308b\u306f\u305a\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u306b\u306f\u3001\u76f8\u624b\u306e\u57fa\u672c\u60c5\u5831\u3092\u96c6\u3081\u3001\u4f55\u3092\u3084\u3063\u3066\u3044\u308b\u306e\u304b\u3001\u306a\u305c\u3084\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u30fb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u6700\u3082\u91cd\u8981\u306a\u4efb\u52d9\u306f\u3001\u9867\u5ba2\u3068\u305d\u306e\u61f8\u5ff5\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3059\u3002 \u6a5f\u80fd\u304c\u767a\u58f2\u3055\u308c\u308b\u3068\u3001\u809d\u5fc3\u306a\u306e\u306f &#8220;\u4eba\u3005\u306f\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u306e\u304b &#8220;\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7d50\u5c40\u306e\u3068\u3053\u308d\u3001\u8ab0\u3082\u4f7f\u308f\u306a\u3044\u88fd\u54c1\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3057\u3001\u9700\u8981\u304c\u5b9f\u8a3c\u3055\u308c\u3066\u3044\u306a\u3044\u6a5f\u80fd\u306b\u6642\u9593\u3001\u304a\u91d1\u3001\u52b4\u529b\u3092\u8cbb\u3084\u3059\u3053\u3068\u3082\u306a\u3044\u3067\u3057\u3087\u3046\u3002 \u9867\u5ba2<a href=\"https:\/\/www.questionpro.com\/blog\/consumer-research\/\">\u884c\u52d5\u5206\u6790\u306f<\/a>\u3001\u305d\u306e\u7b2c\u4e00\u6b69\u3068\u3057\u3066\u6700\u9069\u306a\u65b9\u6cd5\u3067\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Behavioral Analytics\u3068\u306f\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u884c\u52d5\u5206\u6790\u306f\u3001\u6d88\u8cbb\u8005\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u3001\u5206\u6790\u3001\u6709\u52b9\u6d3b\u7528\u3092\u652f\u63f4\u3057\u307e\u3059\u3002 \u305d\u306e\u305f\u3081\u306b\u306f\u3001\u304a\u5ba2\u3055\u307e\u304c\u4f55\u3092\u6c42\u3081\u3066\u3044\u308b\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u3084\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u88fd\u54c1\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u305d\u306e\u3088\u3046\u306a<a href=\"https:\/\/www.questionpro.com\/blog\/analytics-vs-reporting\/\">\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3084\u30ec\u30dd\u30fc\u30c8\u306b<\/a>\u5f93\u4e8b\u3057\u3001\u305d\u306e\u884c\u52d5\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u30fb\u5206\u6790\u3057\u307e\u3059\u3002 \u3053\u306e\u30c7\u30fc\u30bf\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306b\u30d0\u30fc\u30c1\u30e3\u30eb\u4f53\u9a13\u306b\u95a2\u4e0e\u3057\u3066\u3044\u308b\u304b\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u3001\u4eca\u5f8c\u306e\u30c7\u30b8\u30bf\u30eb\u63d0\u4f9b\u306e\u5f37\u5316\u65b9\u6cd5\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4f5c\u308b\u3068\u304d\u3001\u884c\u52d5\u30c7\u30fc\u30bf\u5206\u6790\u306f\u5fc5\u9808\u3067\u3059\u3002 \u5fb9\u5e95\u3057\u305f\u884c\u52d5\u8abf\u67fb\u306f\u3001\u30da\u30fc\u30b8\u8a2a\u554f\u6570\u3084\u30a2\u30af\u30c6\u30a3\u30d6\u30e6\u30fc\u30b6\u30fc\u6570\u3060\u3051\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002 \u4f01\u696d\u304c<a href=\"https:\/\/www.questionpro.com\/blog\/buyer-journey\/\">\u30d0\u30a4\u30e4\u30fc\u30ba\u30b8\u30e3\u30fc\u30cb\u30fc\u3092<\/a>\u8ffd\u8de1\u3057\u3001\u6d88\u8cbb\u8005\u306e\u8cfc\u8cb7\u9078\u629e\u306e\u539f\u52d5\u529b\u3068\u306a\u308b\u3082\u306e\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u5b66\u306f\u3069\u306e\u3088\u3046\u306a\u4eba\u306b\u6709\u52b9\u306a\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u4f5c\u6210\u3059\u308c\u3070\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u3059\u3079\u3066\u306e\u4eba\u304c\u305d\u306e\u30c7\u30fc\u30bf\u304b\u3089\u5229\u76ca\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u7d71\u8a08\u306f\u4f1a\u793e\u306e\u5168\u54e1\u304c\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304c\u3001\u7279\u5b9a\u306e\u8077\u7a2e\u304c\u6700\u3082\u6069\u6075\u3092\u53d7\u3051\u307e\u3059\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306f\u3001\u5e83\u544a\u3001\u9867\u5ba2\u306e\u52df\u96c6\u3001\u7dad\u6301\u3001\u304a\u3088\u3073\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u3001\u884c\u52d5\u5206\u6790\u3092\u6d3b\u7528\u3057\u3066\u30b3\u30db\u30fc\u30c8\u30c7\u30fc\u30bf\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002 \u884c\u52d5<a href=\"https:\/\/www.questionpro.com\/blog\/demographic-data\/\">\u30c7\u30fc\u30bf<\/a>\u3001\u53d6\u5f15<a href=\"https:\/\/www.questionpro.com\/blog\/demographic-data\/\">\u30c7\u30fc\u30bf\u3001\u4eba\u53e3\u7d71\u8a08\u30c7\u30fc\u30bf\u3092<\/a>\u7d44\u307f\u5408\u308f\u305b\u3066\u3001\u3088\u308a\u6df1\u3044\u6d88\u8cbb\u8005\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 \u9867\u5ba2\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3084\u4e88\u6e2c\u306f\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u5b66\u306f\u3001\u30de\u30fc\u30b1\u30bf\u30fc\u3084\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u6226\u7565\u7acb\u6848\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u884c\u52d5\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u5c55\u958b\u3059\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304cROI\u3092\u793a\u3059\u3068\u540c\u6642\u306b\u3001\u3088\u308a\u5e83\u7bc4\u3067\u9069\u683c\u306a\u30d5\u30a1\u30cd\u30eb\u3092\u78ba\u7acb\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u306e\u95b2\u89a7\u884c\u52d5\u3084\u53cd\u5fdc\u3092\u898b\u306a\u304c\u3089\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u53ef\u80fd\u6027\u3092\u8ffd\u6c42\u3057\u3001\u58f2\u4e0a\u3084\u8ca9\u58f2\u6570\u306e\u5897\u52a0\u306b\u3064\u306a\u3052\u307e\u3059\u3002<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u30a2\u30ca\u30ea\u30b9\u30c8\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u8208\u5473\u3068\u73fe\u5b9f\u3092\u7167\u3089\u3057\u5408\u308f\u305b\u306a\u304c\u3089\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/customer-journey-map\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092<\/a>\u628a\u63e1\u3059\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002 \u307e\u305f\u3001\u89e3\u7d04\u306e\u5371\u967a\u6027\u304c\u3042\u308b\u9867\u5ba2\u3068\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u8b58\u5225\u306b\u3082\u5f79\u7acb\u3064\u3068\u601d\u308f\u308c\u307e\u3059\u3002 \u8907\u96d1\u306a\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u610f\u5473\u306e\u3042\u308b\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306f\u3001\u3053\u308c\u3089\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u6d3b\u7528\u3057\u3066\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3057\u3001\u30c1\u30fc\u30e0\u304c\u4fa1\u5024\u306e\u9ad8\u3044\u30bf\u30b9\u30af\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u4e88\u6e2c\u3057\u3066\u3082\u7684\u5916\u308c\u306a\u4eba\u304c\u3044\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3042\u306a\u305f\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u304c\u6c17\u306b\u5165\u3089\u306a\u3051\u308c\u3070\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u3042\u306a\u305f\u306b\u4f1d\u3048\u308b\u3067\u3057\u3087\u3046\u3002 \u3053\u306e\u60c5\u5831\u306f\u3001\u307e\u305a<a href=\"https:\/\/www.questionpro.com\/blog\/customer-service\/\">\u304a\u5ba2\u69d8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9<\/a>\u62c5\u5f53\u8005\u304c\u53d7\u3051\u53d6\u308a\u307e\u3059\u3002 \u884c\u52d5\u5206\u6790\u5b66\u306f\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u304c\u9069\u5207\u306a\u5bfe\u5fdc\u3092\u6e96\u5099\u3057\u3001\u91cd\u8981\u306a\u9867\u5ba2\u60c5\u5831\u3092\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u4f1d\u3048\u3089\u308c\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u306e\u65b9\u6cd5<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u5b66\u306f\u7d99\u7d9a\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u3059\u3002 \u30b9\u30c6\u30fc\u30b8\u3092\u7e70\u308a\u8fd4\u3057\u3001\u7d50\u679c\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306e\u8003\u3048\u3084\u884c\u52d5\u3092\u5909\u3048\u308b\u305f\u3081\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u4fee\u6b63\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-442507\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/07\/how-to-do-behavioral-analysis.jpg\" alt=\"\u884c\u52d5\u5206\u6790\u306e\u3057\u304b\u305f\" width=\"992\" height=\"729\"><\/p>\n<h3><span style=\"font-weight: 400;\">\u81ea\u793e\u306e\u76ee\u7684\u30fb\u6210\u679c\u3092\u660e\u78ba\u306b\u3059\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u4ed6\u306e\u6226\u7565\u30d7\u30ed\u30bb\u30b9\u3068\u540c\u69d8\u306b\u3001\u884c\u52d5\u5206\u6790\u3082\u4f01\u696d\u76ee\u6a19\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002 \u4f55\u304c\u3057\u305f\u3044\u3093\u3067\u3059\u304b\uff1f \u304a\u5ba2\u69d8\u306e\u4f55\u3092\u77e5\u308a\u305f\u3044\u306e\u304b\u3001\u3069\u3093\u306a\u884c\u52d5\u3092\u898b\u305f\u3044\u306e\u304b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u72d9\u3044\u306b\u5fdc\u3058\u3066KPI\u3092\u9078\u629e\u3059\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u5e78\u305b\u304c\u76ee\u7684\u306a\u3089\u3001\u8ffd\u8de1\u3057\u3066\u304f\u3060\u3055\u3044\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u30b3\u30fc\u30eb\u91cf<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2<a href=\"https:\/\/www.questionpro.com\/blog\/retention-rate\/\">\u7dad\u6301\u7387\u306e<\/a>\u6709\u6599\u5316<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\">\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS<\/a>\uff09\u7b49\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u30b9\u30b3\u30a2<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u30bf\u30fc\u30b2\u30c3\u30c8\u304c\u8ab0\u306a\u306e\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u3001\u9867\u5ba2\u306f\u3069\u308c\u304f\u3089\u3044\u91cd\u8981\u306a\u306e\u3067\u3057\u3087\u3046\u304b\uff1f \u3042\u306a\u305f\u306e\u5e38\u9023\u5ba2\u306e\u3046\u3061\u3001\u4f55\u4eba\u3092\u6bce\u9031\uff08\u3042\u308b\u3044\u306f\u6bce\u65e5\uff09\u306e\u9867\u5ba2\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/brand-ambassadors\/\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc<\/a>\u3001\u30a8\u30d0\u30f3\u30b8\u30a7\u30ea\u30b9\u30c8\u306b\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u304b\uff1f \u3053\u308c\u3089\u306e\u4e3b\u8981\u306a\u90e8\u9580\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/improve-the-roi-of-customer-experience-program\/\">\u6295\u8cc7\u53ce\u76ca\u7387\uff08ROI<\/a>\uff09\u306e\u6700\u9069\u5316\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7d99\u7d9a\u7684\u306a\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u6a5f\u80fd\u3092\u5099\u3048\u305f\u884c\u52d5\u5206\u6790\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u5730\u57df\u3001\u6027\u5225\u3001\u53ce\u5165\u3068\u3044\u3063\u305f\u5178\u578b\u7684\u306a\u4eba\u53e3\u7d71\u8a08\u5b66\u7684\u6027\u8cea\u3088\u308a\u3082\u6df1\u304f\u6398\u308a\u4e0b\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3053\u3068\u3092\u5fd8\u308c\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002 \u88fd\u54c1\u306e\u4f7f\u7528\u72b6\u6cc1\u3001\u8cfc\u5165\u7406\u7531\u3001\u8cfc\u5165\u6642\u671f\u3001\u30d0\u30a4\u30e4\u30fc\u30ba\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u30b9\u30c6\u30fc\u30b8\u306a\u3069\u3001\u672c\u8cea\u7684\u306a\u884c\u52d5\u3067\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u306e\u65c5\u3092\u8a73\u7d30\u306b\u30de\u30c3\u30d7\u5316\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u3092\u554f\u308f\u305a\u3001\u3055\u307e\u3056\u307e\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30c7\u30d0\u30a4\u30b9\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u304a\u3051\u308b\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u77e5\u308b\u305f\u3081\u306b\u6642\u9593\u3092\u8cbb\u3084\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9078\u3093\u3060\u30eb\u30fc\u30c8\u306e\u3046\u3061\u3001\u3069\u306e\u30eb\u30fc\u30c8\u304c\u76ee\u7684\u306e\u7d50\u679c\u3092\u5f97\u308b\u305f\u3081\u306b\u5fc5\u9808\u304b\u3092\u6c7a\u3081\u308b\u3002 \u30e6\u30fc\u30b6\u30fc\u304c\u300c\u6210\u529f\u3078\u306e\u91cd\u8981\u306a\u30eb\u30fc\u30c8\u300d\u3068\u547c\u3070\u308c\u308b\u7279\u5b9a\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u3053\u3068\u3067\u3001\u6700\u7d42\u7684\u306a\u30b4\u30fc\u30eb\u306b\u5230\u9054\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u306e\u3059\u3079\u3066\u306b\u3001\u3053\u308c\u3089\u306e\u624b\u9806\u304c\u6709\u52b9\u3067\u3042\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u306e\u30bd\u30fc\u30b9\u3092\u6c7a\u5b9a\u3059\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/data-collection\/\">\u30c7\u30fc\u30bf\u53ce\u96c6\u306e<\/a>\u958b\u59cb\u307e\u3067\u3042\u3068\u5c11\u3057\u3067\u3059\u3002 \u305f\u3060\u3057\u3001\u307e\u305a\u306f\u30c7\u30fc\u30bf\u306e\u51fa\u6240\u3092\u767a\u898b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u30d0\u30a4\u30e4\u30fc\u30ba\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u591a\u6570\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\uff08\u30e2\u30d0\u30a4\u30eb\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3001\u30a2\u30d7\u30ea\u3001\u5e97\u8217\u306a\u3069\uff09\u306b\u307e\u305f\u304c\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3092\u3069\u306e\u3088\u3046\u306b\u7d50\u3073\u3064\u3051\u308b\u304b\u3092\u6c7a\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <a href=\"https:\/\/www.questionpro.com\/blog\/customer-experience-analytics\/\">\u9867\u5ba2\u4f53\u9a13\u5206\u6790\u306e<\/a>\u7d71\u4e00\u7684\u306a\u30d3\u30e5\u30fc\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001\u30af\u30ed\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u884c\u52d5\u5206\u6790\u7528\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3060\u3051\u3067\u5341\u5206\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u8cea\u7684\u30fb<a href=\"https:\/\/www.questionpro.com\/blog\/quantitative-data\/\">\u91cf\u7684\u30c7\u30fc\u30bf<\/a>\uff08\u30b9\u30bf\u30c3\u30d5\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30d5\u30a9\u30fc\u30ab\u30b9\u30b0\u30eb\u30fc\u30d7\u306a\u3069\uff09\u304c\u306a\u3051\u308c\u3070\u3001\u4e00\u9762\u3057\u304b\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u306e\u3067\u3059\u3002 \u73fe\u72b6\u3092\u628a\u63e1\u3057\u3001\u672a\u6765\u306b\u5411\u3051\u3066\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u305f\u3081\u306b\u306f\u3001\u3042\u3089\u3086\u308b\u89d2\u5ea6\u304b\u3089\u306e\u8996\u8a8d\u6027\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u72b6\u6cc1\u3092\u5206\u6790\u3059\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u305f\u3089\u3001\u305d\u308d\u305d\u308d\u5206\u6790\u3092\u59cb\u3081\u307e\u3057\u3087\u3046\u3002 \u73fe\u5728\u9032\u884c\u4e2d\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6587\u8108\u3067\u3001\u6b21\u306e\u8cea\u554f\u3092\u8003\u3048\u3066\u307f\u3066\u304f\u3060\u3055\u3044\uff1a<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5546\u54c1\u3092\u8cb7\u3044\u305f\u3044\u4eba\u306e\u5165\u308a\u53e3\u306f\u5171\u901a\u3067\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u500b\u4eba\u306e\u8cfc\u8cb7\u610f\u6b32\u3092\u9ad8\u3081\u308b\u3082\u306e\u306f\u4f55\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u52b9\u679c\u7684\u306a\u88fd\u54c1\u306e\u7279\u6027\u306f\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306f\u3001\u4ee5\u4e0b\u306e\u6a5f\u80fd\u3092\u3069\u306e\u7a0b\u5ea6\u91cd\u8996\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5272\u5f15\u3084\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u306f\u3001\u9867\u5ba2\u7dad\u6301\u306b\u5f71\u97ff\u3057\u307e\u3059\u304b\uff1f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u3069\u306e\u3088\u3046\u306b\u3001\u306a\u305c\u3001\u9867\u5ba2\u3092\u5931\u3063\u3066\u3044\u308b\u306e\u304b\uff1f<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u5b9a\u6027\u7684\u30c7\u30fc\u30bf\u3068\u5b9a\u91cf\u7684\u30c7\u30fc\u30bf\u3092\u6bd4\u8f03\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002 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href=\"https:\/\/www.questionpro.com\/blog\/behavioral-research\/\">\u884c\u52d5\u8abf\u67fb\u306b\u57fa\u3065\u3044\u3066<\/a>\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306a\u53cd\u5fdc\u3092\u793a\u3059\u304b\u3092\u4e88\u6e2c\u3059\u308b\u3002 \u30b9\u30c6\u30c3\u30d71\u3067\u7acb\u3066\u305f\u65bd\u7b56\u3092\u4f7f\u3063\u3066\u3001\u4e88\u6e2c\u3068\u7167\u3089\u3057\u5408\u308f\u305b\u3066\u3001\u4fee\u6b63\u3057\u305f\u3053\u3068\u306e\u6210\u679c\u3092\u8a55\u4fa1\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u884c\u52d5\u5206\u6790\u5b66\u306b\u95a2\u3059\u308b\u7d50\u8ad6<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">1\u56de\u76ee\u306e\u30c6\u30b9\u30c8\u3067\u601d\u3046\u3088\u3046\u306a\u7d50\u679c\u304c\u51fa\u306a\u304f\u3066\u3082\u3001\u8f9e\u3081\u306a\u3044\u3067\u304f\u3060\u3055\u3044\uff01 \u30c6\u30b9\u30c8\u3001\u30c6\u30b9\u30c8\u3001\u30c6\u30b9\u30c8\uff01 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<button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1053&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u884c\u52d5\u5206\u6790\u3067\u306f\u3001\u6d88\u8cbb\u8005\u304c\u88fd\u54c1\u306b\u3069\u306e\u3088\u3046\u306b\u63a5 [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":715354,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1117],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - 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