{"id":796432,"date":"2021-09-01T10:25:41","date_gmt":"2021-09-01T10:25:41","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80\/"},"modified":"2021-09-01T10:25:41","modified_gmt":"2021-09-01T10:25:41","slug":"%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%82%a2%e3%83%b3%e3%83%90%e3%82%b5%e3%83%80\/","title":{"rendered":"\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\uff1f\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u3046\u3059\u308c\u3070\u7372\u5f97\u3067\u304d\u308b\u306e\u304b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u4f1a\u793e\u306e\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u6301\u3064\u3053\u3068\u306f\u3001\u3042\u306a\u305f\u306e\u52aa\u529b\u306b\u5bfe\u3057\u3066\u5f97\u3089\u308c\u308b\u6700\u3082\u5b09\u3057\u3044\u5831\u916c\u3067\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u8abf\u67fb\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u6226\u7565\u306e\u6210\u529f\u3092\u6e2c\u5b9a\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u3092\u6b63\u3057\u3044\u65b9\u5411\u306b\u6210\u9577\u3055\u305b\u308b\u305f\u3081\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/build-customer-loyalty\/\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092<\/a>\u7372\u5f97\u3059\u308b\u3053\u3068\u306f\u3001\u3069\u306e\u30d6\u30e9\u30f3\u30c9\u306b\u3068\u3063\u3066\u3082\u5927\u304d\u306a\u76ee\u6a19\u3067\u3059\u3002\u305d\u308c\u3092\u7bc9\u304f\u3053\u3068\u306f\u30c1\u30e3\u30ec\u30f3\u30b8\u3067\u3042\u308a\u3001\u512a\u308c\u305f\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3068\u9069\u5207\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3068\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u5b66\u3076\u7d50\u679c\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3057\u304b\u3057\u3001\u3069\u306e\u30d6\u30e9\u30f3\u30c9\u3067\u3082\u540c\u3058\u3088\u3046\u306a\u30d7\u30ed\u30bb\u30b9\u304c\u3042\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u5e02\u5834\u3092\u77e5\u308a\u3001\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306b\u884c\u52d5\u3057\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u304b\u3089\u8cfc\u5165\u3059\u308b\u969b\u306b\u3069\u306e\u3088\u3046\u306a\u7d4c\u9a13\u3092\u3057\u305f\u304b\u3092\u5b66\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u306f\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u597d\u611f\u3092\u6301\u3061\u3001\u3042\u306a\u305f\u306e\u5546\u54c1\u306b\u3064\u3044\u3066\u767a\u8a00\u3057\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3092\u9ad8\u3081\u3066\u304f\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u4e2d\u3067\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3057\u3066\u5f37\u3044\u601d\u3044\u3092\u62b1\u304f\u4eba\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002 \u305d\u308c\u306f\u3001\u53cb\u4eba\u3084\u5bb6\u65cf\u306b\u3042\u306a\u305f\u3092\u63a8\u85a6\u3057\u3066\u304f\u308c\u308b\u5fe0\u5b9f\u306a\u9867\u5ba2\u3067\u3059\u3002 \u3042\u306a\u305f\u306e\u5546\u54c1\u3092\u559c\u3093\u3067\u6d88\u8cbb\u3057\u3066\u304f\u308c\u308b\u30ea\u30d4\u30fc\u30bf\u30fc\u306e\u3053\u3068\u3002 \u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\u3001\u3042\u3048\u3066\u8a00\u3046\u306a\u3089\u300c\u53cb\u9054\u300d\u3067\u3057\u3087\u3046\u304b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u3068\u9867\u5ba2\u306e\u95a2\u4fc2\u306f\u3001\u30c8\u30ec\u30f3\u30c9\u3084\u6642\u4ee3\u306e\u9032\u5316\u304c\u5e74\u3005\u901f\u304f\u306a\u308b\u305f\u3081\u3001\u5e38\u306b\u6e2c\u5b9a\u30fb\u89b3\u5bdf\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u308b\u3053\u3068\u3092\u5b66\u3079\u3070\u3001\u4f1a\u793e\u306e\u30c8\u30c3\u30d7\u306b\u7acb\u3064\u3053\u3068\u304c\u3067\u304d\u308b\u3002 \u305d\u3057\u3066\u3001\u9867\u5ba2\u304c\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u3064\u3044\u3066\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u77e5\u308b\u306e\u306b\u6700\u3082\u9069\u3057\u305f\u65b9\u6cd5\u306f\u3001\u9867\u5ba2\u3092\u901a\u3058\u3066\u5c0b\u306d\u308b\u3053\u3068\u3067\u3059\u3002  <\/span><i><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u8abf\u67fb\u3002<\/span><\/i><\/p>\n<h2><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u8abf\u67fb\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306e\u8a08\u753b\u3092\u7acb\u3066\u308b\u306e\u306f\u96e3\u3057\u3044\u3053\u3068\u3067\u3059\u304c\u3001\u5fc5\u305a\u3084\u305d\u306e\u4fa1\u5024\u306f\u3042\u308b\u306f\u305a\u3067\u3059\u3002 \u9577\u671f\u7684\u306b\u306f\u3001\u5fa1\u793e\u306e\u58f2\u4e0a\u30a2\u30c3\u30d7\u3084\u9867\u5ba2\u306e\u56f2\u3044\u8fbc\u307f\u3068\u3044\u3046\u7d50\u679c\u304c\u5f97\u3089\u308c\u307e\u3059\u3002  <\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-122959\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/08\/advantages-of-implementing-a-brand-ambassador-min.jpg\" alt=\"\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u306e\u30e1\u30ea\u30c3\u30c8\" width=\"992\" height=\"766\"><\/p>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u8abf\u67fb\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u3068\u3063\u3066\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a\u5229\u70b9\u304c\u3042\u308a\u307e\u3059\uff1a<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u3068\u500b\u4eba\u7684\u306a\u30ec\u30d9\u30eb\u3067\u3064\u306a\u304c\u308a\u3001\u304a\u5ba2\u69d8\u306e\u4f01\u696d\u306b\u5bfe\u3059\u308b\u8996\u70b9\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u81ea\u793e\u3092\u30e6\u30cb\u30fc\u30af\u3067\u9b45\u529b\u7684\u306a\u5b58\u5728\u306b\u3057\u3066\u3044\u308b\u3082\u306e\u306f\u4f55\u304b\u3092\u77e5\u308b\u3053\u3068\u306f\u3001\u3088\u308a\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u5e38\u306b\u63d0\u4f9b\u3057\u3001\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b63\u3057\u3044\u65b9\u6cd5\u3067\u30d6\u30e9\u30f3\u30c9\u3092\u5ba3\u4f1d\u3059\u308b\u305f\u3081\u306e\u7d20\u6674\u3089\u3057\u3044\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u306a\u308b\u306f\u305a\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u7279\u306b\u3001\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u304c\u9867\u5ba2\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u3082\u306e\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u306e\u610f\u898b\u3068\u30cb\u30fc\u30ba\u3092\u6c17\u306b\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u3055\u307e\u306b\u9069\u5207\u306a\u8cea\u554f\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u3055\u307e\u306b\u30d6\u30e9\u30f3\u30c9\u3092\u8a8d\u77e5\u3057\u3066\u3044\u305f\u3060\u304d\u3001\u307e\u305f\u3001\u304a\u5ba2\u3055\u307e\u306b\u81ea\u793e\u306e\u3053\u3068\u3092\u5c11\u3057\u3067\u3082\u77e5\u3063\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u305d\u306e\u7d50\u679c\u3001\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u306e\u884c\u52d5\u3068\u4e00\u81f4\u3059\u308b\u9867\u5ba2\u3092\u7279\u5b9a\u3057\u3001\u3088\u308a\u591a\u304f\u306e\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u3092\u3088\u308a\u8eab\u8fd1\u306b\u611f\u3058\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u500b\u4eba\u7684\u306a\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u306e\u6226\u7565\u304c\u3046\u307e\u304f\u3044\u3051\u3070\u3001\u9867\u5ba2\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3084\u58f2\u4e0a\u306e\u5897\u52a0\u3092\u901a\u3058\u3066\u53cd\u6620\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u7372\u5f97\u3057\u3001\u7dad\u6301\u3059\u308b\u65b9\u6cd5<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u5473\u65b9\u306b\u3064\u3051\u305f\u3044\u306a\u3089\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u306b\u3082<a href=\"https:\/\/www.questionpro.com\/blog\/loyalty-programs\/\">\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u304c<\/a>\u5fc5\u8981\u3067\u3059\u3002 \u305d\u308c\u3092\u958b\u767a\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30cb\u30fc\u30ba\u3068\u305d\u308c\u3092\u53d6\u308a\u5dfb\u304f\u884c\u52d5\u306b\u3064\u3044\u3066\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u8abf\u67fb\u306f\u3001\u3042\u3089\u3086\u308b\u30c6\u30fc\u30de\u306b\u3064\u3044\u3066\u60c5\u5831\u3092\u53ce\u96c6\u3059\u308b\u306e\u306b\u6700\u9069\u306a\u65b9\u6cd5\u3067\u3059\u3002 \u3053\u306e\u5834\u5408\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u826f\u3044\u30dd\u30fc\u30eb\u3092\u5c4a\u3051\u308b\u305f\u3081\u306e\u884c\u52d5\u8a08\u753b\u3092\u7acb\u3066\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u305d\u308c\u306b\u3088\u3063\u3066\u3001\u9593\u9055\u3063\u305f\u7406\u7531\u3084\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u3001\u76f8\u624b\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u304c\u597d\u3080\u3082\u306e\u3092\u6b8b\u3057\u3001\u305d\u3046\u3067\u306a\u3044\u3082\u306e\u3092\u53d6\u308a\u9664\u304f<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u30d9\u30fc\u30b9\u306e\u6e80\u8db3\u5ea6\u3092\u77e5\u308b\u305f\u3081\u306e\u7d20\u6674\u3089\u3057\u3044\u65b9\u6cd5\u3067\u3059\u3002 <\/span><b>NPS<\/b><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\">(\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2<\/a>\uff09\u3067\u3059\u3002 <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">\u8abf\u67fb\u7d50\u679c\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u3001<a href=\"https:\/\/www.questionpro.com\/customer-satisfaction.html\">\u9867\u5ba2\u6e80\u8db3\u5ea6<\/a>\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/brand-loyalty\/\">\u30d6\u30e9\u30f3\u30c9\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u793a\u3057\u3066<\/a>\u3044\u307e\u3059\u3002 NPS\u306f\u3001-100\u304b\u3089100\u307e\u3067\u306e\u30b9\u30b3\u30a2\u3092\u751f\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3092\u8b58\u5225\u3057\u5206\u985e\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u30b9\u30b3\u30a2\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306f3\u3064\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u306e\u3044\u305a\u308c\u304b\u306b\u5206\u985e\u3055\u308c\u307e\u3059\uff1a\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u300d\u300c\u30d1\u30c3\u30b7\u30d6\u300d\u300c\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\u300d\u306e3\u3064\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\u3001\u3042\u306a\u305f\u306e\u3053\u3068\u30929\u307e\u305f\u306f10\u3068\u8a55\u4fa1\u3057\u3066\u304f\u308c\u308b\u4eba\u306e\u3053\u3068\u3067\u3001\u30d1\u30c3\u30b7\u30d6\u3068\u306f\u3001\u3042\u306a\u305f\u306e\u3053\u3068\u30927\u307e\u305f\u306f8\u3068\u8a55\u4fa1\u3057\u3066\u304f\u308c\u308b\u5e38\u9023\u5ba2\u306e\u3053\u3068\u3067\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4e00\u65b9\u3001Detractor\u3068\u306f\u3001\u3042\u306a\u305f\u30926\u70b9\u4ee5\u4e0b\u3067\u8a55\u4fa1\u3059\u308b\u9867\u5ba2\u306e\u3053\u3068\u3067\u3001\u5f7c\u3089\u306e\u767a\u8a00\u306b\u6ce8\u610f\u3092\u6255\u3046\u3053\u3068\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u540c\u3058\u304f\u3089\u3044\u91cd\u8981\u3067\u3059\u3002\u5f7c\u3089\u306f\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u306e\u4f55\u304c\u5acc\u3044\u304b\u3001\u3057\u305f\u304c\u3063\u3066\u3001\u3042\u306a\u305f\u304c\u53d6\u308a\u7d44\u3080\u3079\u304d\u3053\u3068\u3092\u660e\u78ba\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<blockquote>\n<h3><span style=\"font-weight: 400;\">&#8220;\u6700\u3082\u4e0d\u5e78\u306a\u9867\u5ba2\u306f\u3001\u6700\u5927\u306e\u5b66\u7fd2\u6e90\u3067\u3042\u308b&#8221;\u3002 <\/span><span style=\"font-weight: 400;\">&#8211;<\/span><span style=\"font-weight: 400;\">\u30d3\u30eb\u30fb\u30b2\u30a4\u30c4 <\/span> <\/h3>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">QuestionPro\u306e\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\uff09\u30e1\u30fc\u30bf\u30fc\u306f\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3001\u30d1\u30c3\u30b7\u30d6\u3001\u30c7\u30a3\u30bf\u30fc\u30af\u30bf\u30fc\u306e\u6570\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8996\u899a\u7684\u306b\u8868\u73fe\u3057\u307e\u3059\u3002 \u307e\u305f\u3001\u7d50\u679c\u3092.xls\u5f62\u5f0f\u3067\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u305f\u308a\u3001\u30c7\u30fc\u30bf\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u9069\u7528\u3057\u305f\u308a\u3001NPS\u30ec\u30dd\u30fc\u30c8\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7121\u6599\u767b\u9332\u3057\u3066\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u3092\u6b21\u306e\u30ec\u30d9\u30eb\u306b\u6210\u9577\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u5b8c\u74a7\u306a\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u6226\u7565\u3092\u5b9f\u884c\u3057\u59cb\u3081\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><center><a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=117&amp;sourceRef=blog\"><button>10\u65e5\u9593\u7121\u6599\u4f53\u9a13<\/button><\/a><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3042\u306a\u305f\u306e\u4f1a\u793e\u306e\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3092\u6301\u3064 [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":698104,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1188,1132,1220],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\uff1f\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u3046\u3059\u308c\u3070\u7372\u5f97\u3067\u304d\u308b\u306e\u304b | QuestionPro<\/title>\n<meta name=\"description\" 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