{"id":797642,"date":"2022-08-01T11:00:28","date_gmt":"2022-08-01T18:00:28","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%83%a2%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%ef%bc%9a%e3%81%9d%e3%81%ae%e5%ae%9f%e6%85%8b%e3%81%a8%e6%b8%ac%e5%ae%9a%e6%96%b9%e6%b3%95-2\/"},"modified":"2022-08-01T11:00:28","modified_gmt":"2022-08-01T11:00:28","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%83%a2%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%ef%bc%9a%e3%81%9d%e3%81%ae%e5%ae%9f%e6%85%8b%e3%81%a8%e6%b8%ac%e5%ae%9a%e6%96%b9%e6%b3%95-2","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a8%e3%83%a2%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%ef%bc%9a%e3%81%9d%e3%81%ae%e5%ae%9f%e6%85%8b%e3%81%a8%e6%b8%ac%e5%ae%9a%e6%96%b9%e6%b3%95-2\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\uff1a\u305d\u306e\u5b9f\u614b\u3068\u6e2c\u5b9a\u65b9\u6cd5"},"content":{"rendered":"
\u8ca9\u58f2\u306b\u81f3\u308b\u307e\u3067\u306e\u5168\u904e\u7a0b\u306b\u304a\u3044\u3066\u3001\u304a\u5ba2\u69d8\u306e\u611f\u60c5\u306f\u5927\u304d\u306a\u5f71\u97ff\u3092\u53ca\u307c\u3057\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u306b\u611f\u60c5\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u52a0\u3048\u308b\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30fb\u30a2\u30a4\u30c7\u30f3\u30c6\u30a3\u30c6\u30a3\u30fb\u30c1\u30fc\u30e0\u3084\u30a8\u30fc\u30b8\u30a7\u30f3\u30b7\u30fc\u306f\u305f\u304f\u3055\u3093\u3042\u308a\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u8868\u73fe\u529b\u3092\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u3068\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3057\u3001\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n \u304a\u5ba2\u69d8\u3067\u3042\u308b\u79c1\u305f\u3061\u306f\u3001\u6c17\u6301\u3061\u306e\u6301\u3061\u3088\u3046\u3067\u591a\u304f\u306e\u3053\u3068\u3092\u5224\u65ad\u3057\u3066\u3044\u307e\u3059\u3002 \u79c1\u305f\u3061\u306f\u611f\u60c5\u3092\u611f\u3058\u308b\u3068\u3001\u8133\u304b\u3089\u5316\u5b66\u7269\u8cea\u304c\u9001\u308a\u51fa\u3055\u308c\u3001\u81ea\u5206\u306e\u5468\u308a\u3067\u8d77\u3053\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u826f\u3044\u3053\u3068\u3001\u60aa\u3044\u3053\u3068\u3068\u3057\u3066\u611f\u3058\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u9867\u5ba2\u306f\u3001\u8cfc\u5165\u3057\u305f\u308a\u3001\u30ec\u30d3\u30e5\u30fc\u3092\u66f8\u3044\u305f\u308a\u3001\u793e\u4f1a\u7684\u306a\u5834\u3067\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3064\u3044\u3066\u8a71\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u3001\u4f55\u304b\u3092\u611f\u3058\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n \u3057\u304b\u3057\u3001\u81ea\u5206\u304c\u611f\u3058\u305f\u3053\u3068\u3092\u6570\u5b57\u306b\u3059\u308b\u306e\u306f\u96e3\u3057\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u3053\u306e\u4f5c\u54c1\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u611f\u60c5\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><\/p>\n \u9867\u5ba2\u611f\u52d5\u3068\u306f\u3001\u7279\u5b9a\u306e\u4f01\u696d\u3084\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u76f8\u4e92\u4f5c\u7528\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u7dcf\u5408\u7684\u306a\u6e80\u8db3<\/a>\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u304c\u30d6\u30e9\u30f3\u30c9\u3068\u95a2\u308f\u308b\u3068\u304d\u3001\u69d8\u3005\u306a\u611f\u60c5\u3092\u62b1\u304f\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002 \u76ee\u6a19\u306f\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u3067\u611f\u60c5\u7684\u306b\u6e80\u8db3\u3067\u304d\u308b\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n \u304a\u5ba2\u69d8\u306e\u611f\u60c5\u306e\u52d5\u304d\u306f\u3001\u304b\u306a\u308a\u8907\u96d1\u3067\u3059\u3002 \u304a\u5ba2\u3055\u307e\u306f\u3001\u5546\u54c1\u306e\u54c1\u8cea\u306f\u899a\u3048\u3066\u3044\u306a\u304f\u3066\u3082\u3001\u304a\u5ba2\u3055\u307e\u306e\u4f53\u9a13\u306e<\/a>\u4e2d\u3067\u611f\u3058\u305f\u3053\u3068\u306f\u6c7a\u3057\u3066\u5fd8\u308c\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n \u304a\u5ba2\u69d8\u306e\u6c17\u6301\u3061\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u5e38\u306b\u5171\u611f\u30de\u30c3\u30d7\u3092<\/a>\u8868\u73fe\u3057\u3001\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3044\u3066\u3088\u308a\u5370\u8c61\u7684\u306a\u4f53\u9a13\u3092\u4e0e\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9577\u671f\u7684\u306b\u306f\u4fe1\u983c\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u304a\u5ba2\u3055\u307e\u306e\u610f\u601d\u6c7a\u5b9a\u306f\u3001\u6c17\u6301\u3061\u3084\u611f\u60c5\u306b\u5927\u304d\u304f\u5de6\u53f3\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n \u611f\u52d5\u306f\u3001\u5fe0\u5b9f\u3067\u5927\u5207\u306a\u304a\u5ba2\u69d8\u3092\u4f5c\u308a\u307e\u3059\u3002 \u5c06\u6765\u306e\u8cfc\u5165\u3084\u6d88\u8cbb\u8005\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092<\/a>\u5de6\u53f3\u3059\u308b\u91cd\u8981\u306a\u6307\u6a19\u3068\u306a\u308b\u306e\u3067\u3059\u3002 \u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u611f\u60c5\u7684\u306a\u9867\u5ba2\u306f\u3001\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306e2\u500d\u306e\u91d1\u984d\u3092\u6d88\u8cbb\u3059\u308b\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002 \u30d6\u30e9\u30f3\u30c9\u3068\u611f\u60c5\u7684\u306a\u3064\u306a\u304c\u308a\u3092\u611f\u3058\u3066\u3044\u308b\u9867\u5ba2\u306f\u3001\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u3088\u308a\u3082\u4fa1\u5024\u304c\u9ad8\u3044\u3002<\/span><\/p>\n \u611f\u60c5\u306f\u3001\u500b\u4eba\u306e\u610f\u601d\u6c7a\u5b9a\u3068\u9577\u671f\u7684\u306a\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u306b\u3068\u3063\u3066\u751f\u6daf\u4fa1\u5024\u306e\u9ad8\u3044\u71b1\u5fc3\u306a\u9867\u5ba2\u306e\u80b2\u6210\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n \u611f\u60c5\u306e\u91cd\u8981\u6027\u3092\u77e5\u3063\u3066\u304b\u3089\u3001\u3059\u3050\u306b\u3067\u3082\u4f01\u696d\u6226\u7565\u306b\u53d6\u308a\u5165\u308c\u308b\u3079\u304d\u6642\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u611f\u52d5\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u539f\u5247\u3067\u6e2c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\uff1a<\/span><\/p>\n \u4f01\u696d\u306f\u3001\u69cb\u9020\u3068\u975e\u69cb\u9020\u306e\u4e21\u65b9\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092<\/a>\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u306e\u9593\u306b\u5b58\u5728\u3059\u308b\u611f\u60c5\u7684\u306a\u3064\u306a\u304c\u308a\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n \u69cb\u9020\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u4e0a\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u304a\u5ba2\u69d8\u304b\u3089\u76f4\u63a5\u53ce\u96c6\u3055\u308c\u3001\u305d\u306e\u56de\u7b54\u3082\u542b\u307e\u308c\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u30bd\u30fc\u30b7\u30e3\u30eb\u767a\u8a00\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u8a18\u9332\u3001\u7b2c\u4e09\u8005\u306e\u30ec\u30d3\u30e5\u30fc\u306a\u3069\u306f\u3001\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u306e\u4e00\u4f8b\u3067\u3059\u3002<\/span><\/p>\n \u4f01\u696d\u306f\u3001\u5229\u7528\u53ef\u80fd\u306a\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u3001\u3055\u307e\u3056\u307e\u306a\u30bd\u30fc\u30b9\u304b\u3089\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u9ad8\u5ea6\u306a\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n \u611f\u60c5\u3092\u4f1d\u3048\u308b\u3068\u3044\u3046\u70b9\u3067\u306f\u3001\u4f53\u9a13\u3057\u3066\u307b\u3057\u3044\u611f\u60c5\u3092\u900f\u660e\u5316\u3057\u3066\u3044\u308b\u7d44\u7e54\u306f\u3054\u304f\u308f\u305a\u304b\u3067\u3059\u3002 \u5927\u591a\u6570\u306e\u4eba\u306f\u3001\u300c\u30dd\u30b8\u30c6\u30a3\u30d6\u300d\u300c\u30cd\u30ac\u30c6\u30a3\u30d6\u300d\u306e\u3069\u3061\u3089\u304b\u306e\u611f\u60c5\u72b6\u614b\u3092\u5360\u3081\u308b\u3053\u3068\u3092\u5f37\u304f\u5e0c\u671b\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n \u611f\u60c5\u306f\u3001\u304a\u5ba2\u69d8\u306e<\/a>\u3055\u307e\u3056\u307e\u306a\u884c\u52d5\u3092<\/a>\u4fc3\u3057\u307e\u3059\u3002 \u79c1\u305f\u3061\u304c\u3053\u306e\u30a8\u30af\u30b5\u30b5\u30a4\u30ba\u306b\u53d6\u308a\u7d44\u3080\u3068\u3001\u591a\u304f\u306e\u7d44\u7e54\u304c\u300c\u4fe1\u983c\u3067\u304d\u308b\u300d\u300c\u5927\u5207\u306b\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u308b\u300d\u3092\u9078\u3093\u3067\u304f\u308c\u307e\u3059\u3002 \u611f\u60c5\u3092\u5177\u4f53\u7684\u306b\u8868\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u9032\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n \u81ea\u5206\u306e\u6700\u3082\u4fa1\u5024\u3042\u308b\u611f\u60c5\u3092\u898b\u6975\u3081\u308b\u306b\u306f\u30012\u3064\u306e\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002 \u307e\u305a\u3001\u76f8\u624b\u306e\u4eca\u306e\u6c17\u6301\u3061\u3092\u77e5\u308a\u3001\u81ea\u5206\u306e\u601d\u3044\u901a\u308a\u306b\u306a\u3089\u306a\u3044\u304b\u3082\u3057\u308c\u306a\u3044\u3053\u3068\u3092\u81ea\u899a\u3059\u308b\u3053\u3068\u3067\u3059\u3002 \u6b21\u306b\u3001\u4f53\u9a13\u4e2d\u3084\u4f53\u9a13\u5f8c\u306b\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3082\u3089\u3046\u304b\u3092\u6c7a\u3081\u307e\u3059\u3002 \u3042\u306a\u305f\u304c\u9f13\u821e\u3059\u308b\u30e0\u30fc\u30c9\u306f\u3001\u53ce\u76ca\u3084\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3001NPS\u3067<\/a>\u5831\u308f\u308c\u308b\u306f\u305a\u3067\u3059\u3002<\/span><\/p>\n \u611f\u60c5\u306e\u8a71\u3092\u3059\u308b\u3068\u3001\u5fc3\u7406\u5b66\u3084\u76ee\u306b\u898b\u3048\u306a\u3044\u3082\u306e\u3001\u89e6\u308c\u306a\u3044\u3082\u306e\u306a\u3069\u3001\u3053\u306e\u300c\u3050\u306b\u3083\u3050\u306b\u3083\u300d\u3057\u305f\u9818\u57df\u306b\u5165\u308a\u8fbc\u3093\u3067\u3057\u307e\u3046\u3093\u3067\u3059\u3002 \u5916\u898b\u306b\u53b3\u3057\u3044\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30bd\u30f3\u306f\u53ce\u76ca\u3092\u6c17\u306b\u3057\u307e\u3059\u304c\u3001\u3053\u3053\u3067\u306f\u4eba\u304c\u3069\u3046\u611f\u3058\u308b\u304b\u3068\u3044\u3046\u8a71\u3067\u3059\u3002<\/span><\/p>\n \u3069\u306e\u611f\u899a\u304c\u6700\u3082\u4fa1\u5024\u3092\u3082\u305f\u3089\u3059\u304b\u3092\u77e5\u308b\u3053\u3068\u304c\u809d\u5fc3\u3067\u3059\u3002 \u7d20\u6674\u3089\u3057\u3044\u97ff\u304d\u3060\u304b\u3089\u3068\u3044\u3063\u3066\u3001\u884c\u52d5\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u4eba\u306e\u6c17\u6301\u3061\u304c\u4f1a\u793e\u306e\u4fa1\u5024\u306b\u3069\u3046\u5f71\u97ff\u3059\u308b\u306e\u304b\u3092\u77e5\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u3088\u304f\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n \u72b6\u6cc1\u306b\u3088\u3063\u3066\u306f\u3001\u6c17\u5206\u306f\u3059\u3050\u306b\u5909\u308f\u3063\u3066\u3057\u307e\u3046\u3082\u306e\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u4f53\u9a13\u304c\u5168\u4f53\u3068\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3089\u308c\u308b\u304b\u3092\u77e5\u308b\u3053\u3068\u306f\u7d20\u6674\u3089\u3057\u3044\u3053\u3068\u3067\u3059\u304c\u3001\u305d\u306e\u4f53\u9a13\u304c\u6642\u9593\u3068\u3068\u3082\u306b\u3069\u306e\u3088\u3046\u306b\u5909\u5316\u3057\u3066\u3044\u304f\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3055\u3089\u306b\u7d20\u6674\u3089\u3057\u3044\u3053\u3068\u3067\u3059\u3002 \u6700\u521d\u306f\u6e80\u8db3\u3057\u3066\u3044\u305f\u306e\u306b\u3001\u3060\u3093\u3060\u3093\u8179\u304c\u7acb\u3063\u3066\u304d\u305f\u3089\u3001\u305d\u308c\u3092\u4fee\u6b63\u3059\u308b\u305f\u3081\u306b\u3001\u305d\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u77e5\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f<\/span><\/h2>\n
\u304a\u5ba2\u69d8\u306e\u6c17\u6301\u3061\u306e\u5927\u5207\u3055<\/span><\/h2>\n
\u9867\u5ba2\u611f\u60c5\u6e2c\u5b9a\u306e\u539f\u5247<\/span><\/h2>\n
\n
\n
\n
\n