{"id":798377,"date":"2022-05-31T11:14:00","date_gmt":"2022-05-31T18:14:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/"},"modified":"2022-05-31T11:14:00","modified_gmt":"2022-05-31T11:14:00","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u304b\u3089\u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\uff08\u652f\u6301\u8005\uff09\u3078\u3068\u79fb\u884c\u3059\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u306f\uff1f \u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306f\u3001\u696d\u754c\u306b\u3088\u3063\u3066\u7570\u306a\u308b\u9ad8\u5ea6\u306a\u6226\u7565\u3067\u3059\u3002 \u307e\u305f\u3001\u9867\u5ba2\u306f\u3088\u308a\u826f\u3044\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u304b\u3089\u308f\u3056\u308f\u3056\u8cfc\u5165\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u305d\u306e\u91cd\u8981\u6027\u306f\u307e\u3059\u307e\u3059\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<div id=\"toc_container\">\n<p class=\"toc_title\">\u76ee\u6b21<\/p>\n<ul class=\"toc_list\">\n<li><a href=\"#customer_advocacy_definition\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306e\u5b9a\u7fa9<\/a><\/li>\n<li><a href=\"#customer_advocacy_importance\">\u306a\u305c\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u306a\u306e\u304b\uff1f<\/a><\/li>\n<li><a href=\"#customer_advocacy_benefits\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u3082\u305f\u3089\u3059\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li>\n<li><a href=\"#how_to_improve_customer_advocacy\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5<\/a><\/li>\n<li><a href=\"#conclusions\">\u7d50\u8ad6<\/a><\/li>\n<li><a href=\"#how_to_boost_your_customer_advocacy\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u5f37\u5316\u3059\u308b\u65b9\u6cd5<\/a><\/li>\n<\/ul>\n<\/div>\n<h2 id=\"customer_advocacy_definition\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\uff1f<\/h2>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2<\/span><span style=\"font-weight: 400;\">\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u3001\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u305f<a href=\"https:\/\/www.questionpro.com\/blog\/customer-development\/\">\u9867\u5ba2\u958b\u767a<\/a>\u6226\u7565\u306e\u3053\u3068\u3067\u3059\u3002 <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/complete-guide-to-customer-experience\/\"><br \/>\n  <span style=\"font-weight: 400;\">\u9867\u5ba2\u4f53\u9a13<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">\u3053\u306e\u6226\u7565<\/span><span style=\"font-weight: 400;\"> \u306f\u3001\u9867\u5ba2\u304c\u4f55\u3092\u671b\u307f\u3001\u4f55\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u304b\u3092\u7279\u5b9a\u3059\u308b\u3002 \u305d\u3057\u3066\u3001\u305d\u306e\u30cb\u30fc\u30ba\u3092\u6700\u512a\u5148\u3057\u3066\u3001\u91cd\u8981\u306a\u30d6\u30e9\u30f3\u30c9\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/span><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u6226\u7565\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u5e38\u306b\u6539\u5584\u3059\u3079\u304d\u70b9\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u3088\u308a\u52b9\u679c\u7684\u306b\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u3053\u306e\u3088\u3046\u306a\u6226\u7565\u3092\u793e\u5185\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u90e8\u3068\u3057\u3066\u5c0e\u5165\u3059\u308b\u4e3b\u306a\u7406\u7531\u3068\u3001\u305d\u306e\u305f\u3081\u306b\u77e5\u3063\u3066\u304a\u304f\u3079\u304d\u3053\u3068\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h2 id=\"customer_advocacy_importance\">\u306a\u305c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u306a\u306e\u304b\uff1f<\/h2>\n<p><span style=\"font-weight: 400;\">\u6700\u8fd1\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u4f01\u696d\u304c\u300c\u304a\u5ba2\u69d8\u3092\u7b2c\u4e00\u306b\u8003\u3048\u3066\u3044\u307e\u3059\u300d\u3068\u8a00\u3063\u3066\u3082\u3001\u305d\u308c\u3092\u4fe1\u3058\u308b\u4eba\u306f\u308f\u305a\u304b12\uff05\u3057\u304b\u3044\u306a\u3044\u305d\u3046\u3067\u3059\u3002 \u3057\u304b\u3057\u300142\uff05\u306e\u4f01\u696d\u306f\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/customer-surveys\/\">\u9867\u5ba2\u8abf\u67fb\u3084<\/a>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u3092\u884c\u3063\u305f\u3053\u3068\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u4e00\u4f53\u4f55\u3092\u610f\u5473\u3057\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f \u4f01\u696d\u306f\u9867\u5ba2\u91cd\u8996\u3092\u8b33\u3046\u304c\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u305d\u308c\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3002 \u304a\u5ba2\u3055\u307e\u306f\u3088\u304f\u3054\u5b58\u3058\u3067\u3059\u3002 \u304a\u5ba2\u3055\u307e\u306f\u3001\u4ee5\u524d\u306b\u3082\u5897\u3057\u3066\u77e5\u8b58\u3084\u88c5\u5099\u304c\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30cd\u30c3\u30c8\u3067\u306e\u4f53\u9a13\u3092\u5171\u6709\u3057\u3001\u8cfc\u5165\u524d\u306b<a href=\"https:\/\/www.questionpro.com\/blog\/what-is-research\/\">\u30ea\u30b5\u30fc\u30c1\u3092<\/a>\u884c\u3046\u3002 \u591a\u304f\u306e\u30d6\u30e9\u30f3\u30c9\u304c\u6ce8\u76ee\u3092\u96c6\u3081\u3088\u3046\u3068\u7af6\u3044\u5408\u3046\u4e2d\u3067\u3001\u9867\u5ba2\u306f\u529b\u3092\u5f97\u308b\u3002 \u7af6\u4e89\u3060\u304b\u3089\u3053\u305d\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u306a\u306e\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3092\u6700\u512a\u5148\u3059\u308b\u3002 \u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u306f\u5fe0\u8aa0\u5fc3\u3092\u6301\u3061\u7d9a\u3051\u3001\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u3092\u5e83\u3081\u3066\u304f\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2 id=\"customer_advocacy_benefits\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u3082\u305f\u3089\u3059\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p><a href=\"https:\/\/www.questionpro.com\/cx\/org\/customer-centric-culture.html\">\u9867\u5ba2\u4e2d\u5fc3<\/a>\u4e3b\u7fa9\u306e\u6587\u5316\u3092\u5275\u9020\u3059\u308b\u3053\u3068\u306f\u3001\u7d44\u7e54\u3068\u9867\u5ba2\u306b\u5927\u304d\u306a\u5229\u76ca\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002 \u3053\u3053\u3067\u306f\u3001\u305d\u306e\u3044\u304f\u3064\u304b\u3092\u7d39\u4ecb\u3057\u307e\u3059\uff1a<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-440813\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/Customer-Advocacy-Benefits.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306e\u30e1\u30ea\u30c3\u30c8\" width=\"992\" height=\"915\"><\/p>\n<h3>1.\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u6210\u529f\u7387\u3092\u9ad8\u3081\u308b<\/h3>\n<p><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u3084\u3042\u306a\u305f\u306e\u4ef2\u9593\u305f\u3061\u3068\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u4f53\u9a13\u3092\u3057\u305f\u304a\u5ba2\u69d8\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u306a\u308a\u3001\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u3092\u7d39\u4ecb\u3057\u3066\u304f\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3001\u9ad8\u54c1\u8cea\u306a\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/what-is-a-target-audience\/\">\u30bf\u30fc\u30b2\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u3092<\/a>\u6559\u80b2\u3057\u5dfb\u304d\u8fbc\u3080<a href=\"https:\/\/www.questionpro.com\/blog\/customer-loyalty-programs\/\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u306a\u3069<\/a>\u3001\u4eba\u3005\u304c\u9867\u5ba2\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u308c\u3070\u3001\u7af6\u5408\u4ed6\u793e\u306f\u5f8c\u56de\u3057\u306b\u306a\u308a\u307e\u3059\uff01<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3069\u3093\u306a\u4f01\u696d\u3067\u3082\u3001\u7279\u306b\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u6d3b\u52d5\u3067\u306f\u3001\u8a18\u61b6\u306b\u6b8b\u308b<a href=\"https:\/\/www.questionpro.com\/blog\/brand-experience\/\">\u30d6\u30e9\u30f3\u30c9<\/a>\u4f53\u9a13\u3092\u76ee\u6307\u3059\u3079\u304d\u3067\u3057\u3087\u3046\u3002 \u3042\u306a\u305f\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u305f\u3060\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306f\u3044\u3051\u306a\u3044\u3002 \u307e\u305f\u3001\u30ea\u30d4\u30fc\u30bf\u30fc\u3084\u7d39\u4ecb\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u697d\u3057\u3044\u4f53\u9a13\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3>2.\u5fe0\u8aa0\u5fc3\u3092\u9ad8\u3081\u308b<\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/customer-loyalty-what-it-is\/\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3082<\/a>\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u6295\u8cc7\u5bfe\u52b9\u679c\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u6226\u7565\u306e\u3072\u3068\u3064\u3067\u3059\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30b1\u30fc\u30c8\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u4f01\u696d\u304c\u65e2\u5b58\u306e\u6d88\u8cbb\u8005\u3068\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002 \u793e\u4f1a\u7684\u8a3c\u660e\u3068<a href=\"https:\/\/www.questionpro.com\/blog\/customer-awareness\/\">\u9867\u5ba2\u8a8d\u77e5<\/a>\u5ea6\u306e\u5411\u4e0a\u3092\u901a\u3058\u3066\u3001\u4fe1\u983c\u3092\u5f97\u308b\u3053\u3068\u306b\u8ca2\u732e\u3059\u308b\u3002<\/span><\/p>\n<h3>3.\u89e3\u7d04\u3092\u6e1b\u3089\u3059<\/h3>\n<p><span style=\"font-weight: 400;\">\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30fb\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u53c2\u52a0\u3057\u305f\u304a\u5ba2\u3055\u307e\u306f\u3001\u65b0\u898f\u306e\u304a\u5ba2\u3055\u307e\u3084\u898b\u8fbc\u307f\u306e\u3042\u308b\u304a\u5ba2\u3055\u307e\u3092\u52a9\u3051\u308b\u305f\u3081\u306b\u5b58\u5728\u3057\u3066\u3044\u307e\u3059\u3002 \u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\u3068\u306f\u3001\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u3092\u8ab0\u3088\u308a\u3082\u7406\u89e3\u3057\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306e\u3053\u3068\u3067\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u3068\u81ea\u793e\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u628a\u63e1\u3059\u308b\u3002 \u4eca\u5f8c\u3001\u5fa1\u793e\u304c\u3088\u308a\u826f\u3044<a href=\"https:\/\/www.questionpro.com\/blog\/customer-success\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3\u3092<\/a>\u7b56\u5b9a\u3059\u308b\u305f\u3081\u306e\u53c2\u8003\u3068\u306a\u308a\u307e\u3059\u3002 \u7e70\u308a\u8fd4\u3057\u306b\u306a\u308a\u307e\u3059\u304c\u3001\u9867\u5ba2\u304c\u5e78\u305b\u3067\u3042\u308c\u3070\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u304c\u9ad8\u304f\u306a\u308a\u3001\u89e3\u7d04\u304c\u5c11\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3>4.\u30d6\u30e9\u30f3\u30c9\u8a8d\u77e5\u5ea6\u306e\u5411\u4e0a<\/h3>\n<p><span style=\"font-weight: 400;\">\u65b0\u898f\u4e8b\u696d\u306b\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002 \u91cd\u8907\u3057\u307e\u3059\u304c\u3001\u6700\u3082\u71b1\u5fc3\u306a\u652f\u6301\u8005\u306f\u9867\u5ba2\u3067\u3059\u3002 \u5f7c\u3089\u306f\u3001\u81ea\u5206\u306e\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u30d6\u30e9\u30f3\u30c9\u4f53\u9a13\u3092\u4ed6\u306e\u4eba\u306b\u4f1d\u3048\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5927\u304d\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u4e88\u7b97\u3092\u6301\u3063\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3092\u53ad\u308f\u306a\u3044\u4eba\u3067\u3042\u308c\u3070\u8ab0\u3067\u3082\u53c2\u52a0\u3067\u304d\u3001<a href=\"https:\/\/www.questionpro.com\/measuring-brand-awareness.html\">\u30d6\u30e9\u30f3\u30c9\u8a8d\u77e5\u5ea6\u3092<\/a>\u9ad8\u3081\u308b\u305f\u3081\u306e\u683c\u597d\u306e\u5165\u9580\u30b3\u30fc\u30b9\u306b\u306a\u308a\u5f97\u307e\u3059\u3002<\/span><\/p>\n<h2 id=\"how_to_improve_customer_advocacy\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5<\/h2>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306f\u3001\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u4ee5\u4e0a\u306e\u3082\u306e\u3067\u3059\u3002 \u304a\u5ba2\u3055\u307e\u306e\u6587\u5316\u3084\u6b74\u53f2\u306b\u95a2\u308f\u308b\u3053\u3068\u3067\u3059\u3002 \u3057\u304b\u3057\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u7406\u8ad6\u7684\u306b\u306f\u308f\u304b\u308a\u3084\u3059\u3044\u3082\u306e\u3067\u3059\u3002 \u3057\u304b\u3057\u3001\u305d\u308c\u3092\u5b9f\u8df5\u3059\u308b\u306e\u306f\u96e3\u3057\u3044\u3053\u3068\u3067\u3059\u3002 \u3053\u306e\u65b9\u6cd5\u306b\u306f\u3001\u7d44\u7e54\u304c\u9665\u308b\u5371\u967a\u6027\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002  <\/span><\/p>\n<h3>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3078\u306e\u3053\u3060\u308f\u308a<\/h3>\n<p><span style=\"font-weight: 400;\">\u5909\u5316\u3059\u308b\u5e02\u5834\u306e\u4e2d\u3067\u3001\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3057\u305f\u3044\u3067\u3059\u304b\uff1f \u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u4eca\u65e5\u306e\u5e02\u5834\u3067\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3068\u6210\u529f\u306b\u6b20\u304b\u305b\u306a\u3044\u3082\u306e\u3067\u3059\u3002 \u9867\u5ba2\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u751f\u547d\u7dda\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u5f7c\u3089\u306e\u597d\u307f\u3084\u5224\u65ad\u306b\u6ce8\u76ee\u3059\u308b\u3053\u3068\u304c\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u4e0a\u3067\u9867\u5ba2\u306e\u4f53\u9a13\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u53ef\u8996\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u4eca\u3001\u6d88\u8cbb\u8005\u3068\u512a\u308c\u305f\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u304c\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u306b\u306f\u3001\u6700\u521d\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u3068\u3063\u3066\u304b\u3089\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u306b\u81f3\u308b\u307e\u3067\u3001\u5b8c\u5168\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/span><\/p>\n<h3>\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u96c6\u3081\u308b<\/h3>\n<p><span style=\"font-weight: 400;\">\u59cb\u3081\u308b\u306b\u306f\u3001\u304a\u5ba2\u69d8\u3092\u5fb9\u5e95\u7684\u306b\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/surveys\/\">\u30a2\u30f3\u30b1\u30fc\u30c8\u3067<\/a>\u30c7\u30fc\u30bf\u3084\u30b3\u30e1\u30f3\u30c8\u3092\u96c6\u3081\u3001\u7684\u78ba\u306a\u624b\u6cd5\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306e\u6c17\u6301\u3061\u3092\u9593\u9055\u3063\u305f\u30a4\u30e1\u30fc\u30b8\u3067\u6349\u3048\u3066\u3057\u307e\u3046\u30ea\u30b9\u30af\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u52b9\u679c\u7684\u306a\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30fb\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u3092\u6301\u3064\u3053\u3068\u3067\u63a8\u6e2c\u3092\u6392\u9664\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u30b7\u30f3\u30d7\u30eb\u3067\u52b9\u679c\u7684\u306a\u65b9\u6cd5\u3067\u3059\u3002 \u53ce\u96c6\u3057\u305f\u30c7\u30fc\u30bf\u306e\u4e00\u8cab\u6027\u3092\u78ba\u4fdd\u3057\u3001\u5fb9\u5e95\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u6b63\u30fb\u8ca0\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u3044\u305f\u3060\u304f\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<h3>\u304a\u5ba2\u69d8\u3092\u7a4d\u6975\u7684\u306b\u5dfb\u304d\u8fbc\u3080<\/h3>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u4e00\u65b9\u901a\u884c\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u3002 \u8ab0\u304b\u306b\u8cea\u554f\u3055\u308c\u305f\u3089\u3001\u7b54\u3048\u308b\u3002 \u8ab0\u304b\u304c\u3042\u306a\u305f\u306e\u88fd\u54c1\u306b\u3064\u3044\u3066\u8a00\u53ca\u3057\u305f\u3089\u3001\u300c\u3044\u3044\u306d\uff01\u300d\u3068\u304a\u793c\u3092\u8a00\u3044\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f1a\u8a71\u3092\u652f\u914d\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u5358\u7d14\u306b\u5b58\u5728\u3057\u3001\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u3092\u77e5\u308a\u3001<a href=\"https:\/\/www.questionpro.com\/voice-of-customer.html\">\u304a\u5ba2\u69d8\u306e<\/a>\u58f0\u3092\u5b66\u3076\u3002<\/span><\/p>\n<h3>\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b<\/h3>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30b2\u30fc\u30e0\u3067\u6210\u529f\u3059\u308b\u305f\u3081\u306e\u9375\u3067\u3059\u3002 \u512a\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306f\u30c0\u30e1\u306a\u3093\u3067\u3059\u3002 \u9867\u5ba2\u306b\u95a2\u3059\u308b\u60c5\u5831\u304c\u3088\u308a\u591a\u304f\u5165\u624b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u7d44\u7e54\u306f\u3088\u308a\u6210\u529f\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30b1\u30fc\u30c8\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u76ee\u6a19\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u3067\u3059\u3002 \u6700\u521d\u306e\u63a5\u70b9\u304b\u3089\u30a2\u30d5\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u3001\u3042\u3089\u3086\u308b<a href=\"https:\/\/www.questionpro.com\/blog\/customer-touchpoints\/\">\u9867\u5ba2\u63a5\u70b9\u3092<\/a>\u8a55\u4fa1\u3057\u3001\u4f01\u696d\u306e\u76ee\u6a19\u9054\u6210\u3068\u767a\u5c55\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f01\u696d\u306f\u3001\u30c7\u30fc\u30bf\u53ce\u96c6\u3092\u5ff5\u982d\u306b\u7f6e\u3044\u305f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306e\u53d6\u308a\u7d44\u307f\u3092\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u4f01\u696d\u306f\u3001\u4f59\u5206\u306a\u8cbb\u7528\u3084\u624b\u9593\u3092\u304b\u3051\u305a\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u306e\u54c1\u8cea\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002 \u305d\u306e\u7d50\u679c\u3001\u4f01\u696d\u306f\u5927\u91cf\u306e\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u5165\u624b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\u3084\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306b\u3064\u306a\u304c\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c1\u30fc\u30e0\u306f\u3001\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u3063\u3066\u4f5c\u6210\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u8ffd\u8de1\u3057\u3001\u8a55\u4fa1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u8cb4\u91cd\u306a\u30e1\u30c8\u30ea\u30af\u30b9\u306e\u6570\u3005\u3092\u4ee5\u4e0b\u306b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u306e\u6e1b\u5c11\u7387<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u60c5\u5831<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.questionpro.com\/blog\/what-is-customer-engagement\/\"><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\"><span style=\"font-weight: 400;\">\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2<\/span><\/a><\/li>\n<\/ul>\n<h3>\u304a\u5ba2\u69d8\u3092\u7d39\u4ecb\u3059\u308b\u30d7\u30ed\u30b0\u30e9\u30e0<\/h3>\n<p><span style=\"font-weight: 400;\">\u3059\u3067\u306b\u304a\u53cb\u9054\u3084\u3054\u5bb6\u65cf\u306b\u3054\u7d39\u4ecb\u3044\u305f\u3060\u3044\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306b\u306f\u3001\u305c\u3072\u611f\u8b1d\u306e\u6c17\u6301\u3061\u3092\u304a\u4f1d\u3048\u304f\u3060\u3055\u3044\u3002 \u30ea\u30d5\u30a1\u30e9\u30eb\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u53e3\u30b3\u30df\u3092\u5f62\u5f0f\u5316\u3057\u3001\u898f\u6a21\u3092\u62e1\u5927\u3059\u308b\u3082\u306e\u3067\u3059\u3002 \u7d39\u4ecb\u30b3\u30fc\u30c9\u3084\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u307b\u304b\u3001\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u306e\u305f\u3081\u306e\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u306a\u3069\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u7d39\u4ecb\u3057\u3084\u3059\u3044\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h2 id=\"conclusions\">\u7d50\u8ad6<\/h2>\n<p><span style=\"font-weight: 400;\">\u30d0\u30a4\u30e4\u30fc\u306f\u5b9f\u8a71\u3092\u805e\u304d\u305f\u3044\u306e\u3067\u3059\u3002 \u307e\u305f\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u3084\u53cb\u4eba\u306a\u3069\u4fe1\u983c\u3067\u304d\u308b\u4eba\u304b\u3089\u805e\u3051\u3070\u3001\u305d\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u4fe1\u7528\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002 \u30d6\u30e9\u30f3\u30c9\u306e\u30c1\u30e3\u30f3\u30d4\u30aa\u30f3\u306b\u8a71\u984c\u306b\u3057\u3066\u3082\u3089\u3048\u3070\u3001\u30ea\u30fc\u30c1\u304c\u5e83\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306f\u3001\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3068\u30b9\u30c6\u30a3\u30c3\u30ad\u30cd\u30b9\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002 \u3057\u304b\u3057\u3001\u305d\u306e\u3059\u3079\u3066\u306f\u3001\u3042\u306a\u305f\u306e\u4f1a\u793e\u304c\u9867\u5ba2\u91cd\u8996\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306b\u6295\u8cc7\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u307e\u308b\u306e\u3067\u3059\u3002 \u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u9867\u5ba2\u4f53\u9a13\u306f\u3001\u9867\u5ba2\u7dad\u6301\u6226\u7565\u306e\u4ed6\u306e\u90e8\u5206\u306b\u3082\u6ce2\u53ca\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<h2 id=\"how_to_boost_your_customer_advocacy\">QuestionPro\u306f\u3069\u306e\u3088\u3046\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/h2>\n<p>\u5e02\u5834\u306b\u306f\u6570\u591a\u304f\u306e\u30c4\u30fc\u30eb\u304c\u3042\u308a\u307e\u3059\u304c\u3001QuestionPro CX\u306f\u3001\u8d77\u696d\u5bb6\u3084\u7d44\u7e54\u304c\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u6226\u7565\u3092\u52b9\u679c\u7684\u306b\u5b9f\u65bd\u3059\u308b\u305f\u3081\u306e\u6700\u3082\u5177\u4f53\u7684\u306a\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u306b\u3001\u5c02\u9580\u5bb6\u306b\u3088\u3063\u3066\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>QuestionPro CX\u306f\u3001\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u9593\u306e\u5404\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u6e80\u8db3\u5ea6\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u3088\u3046\u306a\u5bfe\u7b56\u306f\u3001\u6f5c\u5728\u7684\u306a\u6575\u304b\u3089\u306e\u60aa\u5f71\u97ff\u3092\u9632\u3050\u3068\u3068\u3082\u306b\u3001\u6700\u3082\u5fe0\u5b9f\u3067\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u304b\u3089\u306e<a href=\"https:\/\/www.questionpro.com\/blog\/tips-for-word-of-mouth-marketing\/\">\u30af\u30c1\u30b3\u30df\u3092<\/a>\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n<p>QuestionPro CX\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u69d8\u3005\u306a\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3069\u306e\u3088\u3046\u306a\u30cb\u30fc\u30ba\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5168\u30b0\u30eb\u30fc\u30d7\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u3001\u6700\u3082\u91cd\u8981\u306a\u306e\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u6210\u529f\u3092\u4fdd\u8a3c\u3059\u308b\u305f\u3081\u306b\u559c\u3093\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u5c02\u9580\u5bb6\u306e\u30b0\u30eb\u30fc\u30d7\u306e\u30b5\u30dd\u30fc\u30c8\u3067\u3059\u3002<\/p>\n<p>\u5f53\u793e\u306e\u88fd\u54c1\u306b\u3054\u8208\u5473\u3092\u304a\u6301\u3061\u306e\u65b9\u3001\u307e\u305f\u306f\u3054\u8cea\u554f\u3092\u304a\u6301\u3061\u306e\u65b9\u306f\u3001\u5f53\u793e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7121\u6599\u3067\u304a\u8a66\u3057\u3044\u305f\u3060\u304d\u3001\u3054\u767b\u9332\u3044\u305f\u3060\u3051\u308c\u3070\u3001\u3067\u304d\u308b\u3060\u3051\u65e9\u304f\u62c5\u5f53\u8005\u304b\u3089\u3054\u9023\u7d61\u3092\u5dee\u3057\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button><br \/>\n<\/a><\/p>\n<style>#toc_container {<br \/>\n    background: #f9f9f9 none repeat scroll 0 0;<br \/>\n    border: 1px solid #aaa;<br \/>\n    display: table;<br \/>\n    font-size: 95%;<br \/>\n    margin-bottom: 1em;<br \/>\n    padding: 20px;<br \/>\n    width: auto;<br \/>\n}<\/p>\n<p>.toc_title {<br \/>\n    font-weight: 700;<br \/>\n    text-align: center;<br \/>\n}<\/p>\n<p>#toc_container li, #toc_container ul, #toc_container ul li{<br \/>\n    list-style: outside none none !important;<br \/>\n}<\/style>\n","protected":false},"excerpt":{"rendered":"<p>\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u304b\u3089\u30a2\u30c9\u30dc\u30b1\u30a4\u30c8\uff08\u652f\u6301 [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":711904,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-31T18:14:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-31T11:14:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/customer-advocacy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"992\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Fabyio Villegas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fabyio Villegas\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\"},\"author\":{\"name\":\"Fabyio Villegas\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/4f0c1596eb1a64b215717f16e263068d\"},\"headline\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b\",\"datePublished\":\"2022-05-31T18:14:00+00:00\",\"dateModified\":\"2022-05-31T11:14:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\"},\"wordCount\":7,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\"},\"articleSection\":[\"CX\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\",\"name\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#website\"},\"datePublished\":\"2022-05-31T18:14:00+00:00\",\"dateModified\":\"2022-05-31T11:14:00+00:00\",\"description\":\"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ja\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u30ab\u30c6\u30b4\u30ea\u30fc\u306a\u3057\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ja\/category\/%e3%82%ab%e3%83%86%e3%82%b4%e3%83%aa%e3%83%bc%e3%81%aa%e3%81%97\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/ja\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/4f0c1596eb1a64b215717f16e263068d\",\"name\":\"Fabyio Villegas\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c1eda364265c66792ad93d208502b662?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c1eda364265c66792ad93d208502b662?s=96&d=mm&r=g\",\"caption\":\"Fabyio Villegas\"},\"description\":\"Copywriter and SEO Specialist. With over 11 years of experience in Digital Marketing and Educational Content Curation.\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/author\/fabiola\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro","description":"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/","og_locale":"ja_JP","og_type":"article","og_title":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro","og_description":"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002","og_url":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2022-05-31T18:14:00+00:00","article_modified_time":"2022-05-31T11:14:00+00:00","og_image":[{"width":992,"height":594,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/customer-advocacy.jpg","type":"image\/jpeg"}],"author":"Fabyio Villegas","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"\u57f7\u7b46\u8005":"Fabyio Villegas"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/"},"author":{"name":"Fabyio Villegas","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/4f0c1596eb1a64b215717f16e263068d"},"headline":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b","datePublished":"2022-05-31T18:14:00+00:00","dateModified":"2022-05-31T11:14:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/"},"wordCount":7,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization"},"articleSection":["CX"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/","url":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/","name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#website"},"datePublished":"2022-05-31T18:14:00+00:00","dateModified":"2022-05-31T11:14:00+00:00","description":"\u3069\u306e\u696d\u754c\u3067\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u304c\u91cd\u8981\u3067\u3059\u3002 \u6226\u7565\u306b\u3088\u3063\u3066\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3001\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7%e3%83%bc%ef%bc%9a%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%a2%e3%83%89%e3%83%9c%e3%82%ab%e3%82%b7\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/www.questionpro.com\/blog\/ja\/"},{"@type":"ListItem","position":2,"name":"\u30ab\u30c6\u30b4\u30ea\u30fc\u306a\u3057","item":"https:\/\/www.questionpro.com\/blog\/ja\/category\/%e3%82%ab%e3%83%86%e3%82%b4%e3%83%aa%e3%83%bc%e3%81%aa%e3%81%97\/"},{"@type":"ListItem","position":3,"name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u308b\u306e\u304b"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#website","url":"https:\/\/www.questionpro.com\/blog\/ja\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/ja\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/4f0c1596eb1a64b215717f16e263068d","name":"Fabyio Villegas","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c1eda364265c66792ad93d208502b662?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c1eda364265c66792ad93d208502b662?s=96&d=mm&r=g","caption":"Fabyio Villegas"},"description":"Copywriter and SEO Specialist. With over 11 years of experience in Digital Marketing and Educational Content Curation.","url":"https:\/\/www.questionpro.com\/blog\/ja\/author\/fabiola\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/customer-advocacy.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/customer-advocacy.jpg","author_info":{"display_name":"Fabyio Villegas","author_link":"https:\/\/www.questionpro.com\/blog\/ja\/author\/fabiola\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/798377"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/comments?post=798377"}],"version-history":[{"count":0,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/798377\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media\/711904"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media?parent=798377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/categories?post=798377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/tags?post=798377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}