{"id":800380,"date":"2022-12-27T17:27:49","date_gmt":"2022-12-28T00:27:49","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e9%a1%a7%e5%ae%a2%e3%81%ae%e6%97%85%e8%b7%af-%e5%9c%b0%e5%9b%b3%e3%81%af%e6%ad%bb%e3%82%93%e3%81%a0-%e7%81%ab%e6%9b%9c%e6%97%a5-cx%e3%81%ae%e8%80%83%e3%81%88\/"},"modified":"2023-06-30T16:30:28","modified_gmt":"2023-06-30T16:30:28","slug":"%e9%a1%a7%e5%ae%a2%e3%81%ae%e6%97%85%e8%b7%af-%e5%9c%b0%e5%9b%b3%e3%81%af%e6%ad%bb%e3%82%93%e3%81%a0-%e7%81%ab%e6%9b%9c%e6%97%a5-cx%e3%81%ae%e8%80%83%e3%81%88","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e9%a1%a7%e5%ae%a2%e3%81%ae%e6%97%85%e8%b7%af-%e5%9c%b0%e5%9b%b3%e3%81%af%e6%ad%bb%e3%82%93%e3%81%a0-%e7%81%ab%e6%9b%9c%e6%97%a5-cx%e3%81%ae%e8%80%83%e3%81%88\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u6b7b\u3093\u3060 &#8211; Tuesday CX Thoughts"},"content":{"rendered":"\n<p>\u79c1\u305f\u3061\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5c02\u9580\u5bb6\u304c\u7559\u610f\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3001\u30b3\u30d3\u30c3\u30c9\u30fb\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306e\u6c38\u7d9a\u7684\u306a\u526f\u4f5c\u7528\u306e\u3072\u3068\u3064\u306f\u3001\u3053\u306e3\u5e74\u9593\u3067\u3001\u9867\u5ba2\u306e\u55dc\u597d\u3084\u884c\u52d5\u304c\u3044\u304b\u306b\u5927\u304d\u304f\u5909\u5316\u3057\u305f\u304b\u3068\u3044\u3046\u3053\u3068\u3067\u3042\u308b\u3002 \u79c1\u305f\u3061\u304c\u9867\u5ba2\u306b\u3064\u3044\u3066\u77e5\u3063\u3066\u3044\u308b\u3068\u601d\u3063\u3066\u3044\u305f\u3053\u3068\u306f\u3001\u3082\u306f\u3084\u5f53\u3066\u306b\u306a\u3089\u306a\u3044\u3002  <\/p>\n\n<p>\u5c0f\u58f2\u696d\u3001\u9280\u884c\u696d\u3001\u65c5\u884c\u696d\u306a\u3069\u306e\u696d\u754c\u3067\u306f\u3001\u6700\u3082\u91cd\u8981\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u6587\u5b57\u901a\u308a\u30c8\u30c3\u30d7\u304b\u3089\u30dc\u30c8\u30e0\u307e\u3067\u5237\u65b0\u3055\u308c\u3001\u65e7\u6765\u306e\u6163\u884c\u3084\u30d7\u30ed\u30bb\u30b9\u306f\u3082\u306f\u3084\u5f71\u97ff\u529b\u3092\u5931\u3044\u3001\u9069\u5207\u3067\u306f\u306a\u304f\u306a\u3063\u3066\u3044\u308b\u3002  <\/p>\n\n<p>\u3055\u3089\u306b\u3001\u65b0\u3057\u3044\u4f53\u9a13\u3092\u7a4d\u6975\u7684\u306b\u8ffd\u6c42\u3059\u308b\u3053\u3046\u3057\u305f\u9867\u5ba2\u306f\u3001\u4e00\u822c\u7684\u306b\u3001\u60aa\u3044\u6163\u884c\u3084\u8aa4\u3063\u305f\u3084\u308a\u53d6\u308a\u306b\u5bdb\u5bb9\u3067\u306f\u306a\u3044\u3002 \u5f7c\u3089\u306f\u5bdb\u5bb9\u3055\u3092\u5931\u3044\u3001\u3088\u308a\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u6c34\u6e96\u3092\u6c42\u3081\u308b\u3068\u540c\u6642\u306b\u3001\u30d6\u30e9\u30f3\u30c9\u3084\u305d\u306e\u80cc\u5f8c\u306b\u3042\u308b\u4f01\u696d\u3068\u306e\u95a2\u4fc2\u3092\u5237\u65b0\u3057\u3066\u3044\u308b\u3002  <\/p>\n\n<p><strong>\u8ced\u3051\u91d1\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u9ad8\u304f\u306a\u3063\u305f\u304c\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u306f\u3088\u308a\u3064\u304b\u307f\u3069\u3053\u308d\u304c\u306a\u3044  <\/strong><\/p>\n\n<p>\u3053\u308c\u307e\u3067\u306f\u6e80\u8db3\u306e\u305f\u3081\u306b\u52aa\u529b\u3059\u308c\u3070\u5341\u5206\u3060\u3063\u305f\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001\u4eca\u306f\u9867\u5ba2\u306e\u559c\u3073\u3092\u4e0b\u56de\u308b\u3082\u306e\u306f\u306a\u3044\u3068\u3044\u3046\u7acb\u5834\u306b\u7f6e\u304b\u308c\u3066\u3044\u308b\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5b9f\u8df5\u8005\u3068\u3057\u3066\u3001\u53e4\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u5f15\u304d\u51fa\u3057\u304b\u3089\u51fa\u3057\u3066\u3001\u307b\u3053\u308a\u3092\u6255\u3044\u3001\u898b\u76f4\u3059\u6642\u304b\u3082\u3057\u308c\u306a\u3044\u3002  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow-1024x576.png\" alt=\"\" class=\"wp-image-770469\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow-1024x576.png 1024w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow-300x169.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow-768x432.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow-1536x864.png 1536w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/wow.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>\u79c1\u305f\u3061\u306e\u591a\u304f\u306f\u3001\u904e\u53bb\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u305f\u7d4c\u9a13\u304c\u3042\u308b\u3060\u308d\u3046\u3002  <\/p>\n\n<p>\u79c1\u305f\u3061\u306f\u6570\u4eba\u306e\u30c1\u30fc\u30e0\u30e1\u30a4\u30c8\u3092\u4e00\u5ba4\u306b\u96c6\u3081\u3001\u79c1\u305f\u3061\u3068\u306e\u95a2\u4fc2\u3092\u691c\u8a0e\u3057\u3001\u5229\u7528\u3057\u3001\u66f4\u65b0\u3057\u3066\u3044\u304f\u4e2d\u3067\u3001\u79c1\u305f\u3061\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u53cd\u6620\u3057\u3066\u3044\u308b\u3068\u601d\u308f\u308c\u308b\u3082\u306e\u3092\u96c6\u56e3\u3067\u8003\u3048\u629c\u3044\u305f\u3002 \u305d\u306e\u52aa\u529b\u306f\u3001\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u30d3\u30b8\u30e5\u30a2\u30eb\u3092\u4f7f\u3063\u3066\u305d\u306e\u6d41\u308c\u3092\u63cf\u304d\u3001\u9014\u4e2d\u306e\u75db\u70b9\u3084\u771f\u5b9f\u306e\u77ac\u9593\u3092\u793a\u3059\u305f\u3081\u306b\u8272\u3092\u52a0\u3048\u3066\u3001\u30c7\u30b8\u30bf\u30eb\u8868\u73fe\u306b\u7f6e\u304d\u63db\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3060\u308d\u3046\u3002  <\/p>\n\n<p><strong>WORN = \u4e00\u5ea6\u3060\u3051\u66f8\u304d\u8fbc\u307f\u3001\u8aad\u307f\u53d6\u308a\u306f\u3057\u306a\u3044<\/strong> <\/p>\n\n<p>\u79c1\u305f\u3061\u306e\u591a\u304f\u304c\u76f4\u9762\u3057\u305f\u554f\u984c\u306f\u3001\u4e00\u5ea6\u305d\u306e\u5730\u56f3\u306b\u5408\u610f\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u5730\u56f3\u306f\u51fa\u6765\u4e0a\u304c\u3063\u3066\u3057\u307e\u3044\u3001\u305d\u308c\u3092\u8107\u306b\u7f6e\u3044\u3066\u4ed5\u4e8b\u3092\u7d9a\u3051\u3066\u3057\u307e\u3046\u3053\u3068\u3060\u3002 \u4e8b\u5b9f\u4e0a\u3001\u79c1\u305f\u3061\u306f\u300cWORN\u300d\u3068\u547c\u3076\u304b\u3001\u305d\u3046\u3067\u306a\u3051\u308c\u3070\u300cWrite-once, Read-Never\u300d\uff08\u4e00\u5ea6\u3060\u3051\u66f8\u3044\u3066\u3001\u4e8c\u5ea6\u3068\u8aad\u307e\u306a\u3044\uff09\u3068\u3044\u3046\u95a2\u4fc2\u3092\u3001\u6700\u3082\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u306a\u4f55\u4eba\u304b\u3068\u305d\u306e\u4f5c\u54c1\u3068\u6301\u3061\u3001\u5927\u5224\u306e\u30b7\u30fc\u30c8\u306b\u5370\u5237\u3057\u3066\u3001\u6587\u5b57\u901a\u308a\u30a6\u30a9\u30fc\u30eb\u30a2\u30fc\u30c8\u3068\u3057\u3066\u98fe\u3063\u305f\u3002  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN-1024x576.png\" alt=\"\" class=\"wp-image-770476\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN-1024x576.png 1024w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN-300x169.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN-768x432.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN-1536x864.png 1536w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/WORN.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>\u79c1\u305f\u3061\u306f\u305d\u306e\u5730\u56f3\u306b\u7acb\u3061\u623b\u308b\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u306a\u304f\u3001\u5206\u6790\u7684\u306a\u8996\u70b9\u3092\u3082\u3063\u3066\u305d\u308c\u3092\u773a\u3081\u3001\u9032\u5316\u3059\u308b\u5e02\u5834\u306b\u304a\u3051\u308b\u9867\u5ba2\u3068\u305d\u306e\u6b32\u6c42\u3001\u30cb\u30fc\u30ba\u3001\u884c\u52d5\u304c\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3042\u308c\u3001\u300c\u65b0\u5e38\u614b\u300d\u3092\u53cd\u6620\u3059\u308b\u305f\u3081\u306b\u305d\u306e\u5730\u56f3\u3092\u6539\u826f\u3057\u3088\u3046\u3068\u3059\u308b\u3053\u3068\u3082\u306a\u304b\u3063\u305f\u3002 \u5730\u56f3\u306e\u5f79\u5272\u306f\u3001\u81ea\u5206\u306e\u4ed5\u4e8b\u306e\u6210\u679c\u7269\u3068\u3057\u3066\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u3001\u4e8b\u5b9f\u4e0a\u3001\u4ed6\u306e\u3053\u3068\u306b\u79fb\u308b\u524d\u306b\u305d\u306e\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3053\u3068\u3060\u3063\u305f\u3002<\/p>\n\n<p>\u3053\u306e3\u5e74\u9593\u304c\u79c1\u305f\u3061\u306b\u4f55\u304b\u3092\u6559\u3048\u3066\u304f\u308c\u305f\u3068\u3057\u3088\u3046\u3002 \u305d\u306e\u5834\u5408\u3001\u79c1\u305f\u3061\u306e\u9867\u5ba2\u306f\u7570\u306a\u308a\u3001\u5f7c\u3089\u306e\u55dc\u597d\u306f\u5287\u7684\u306b\u9032\u5316\u3057\u3066\u304a\u308a\u3001\u79c1\u305f\u3061\u304c\u884c\u3063\u305f\u5730\u56f3\u4f5c\u6210\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u3082\u306f\u3084\u4eca\u65e5\u306e\u5e02\u5834\u72b6\u6cc1\u3092\u53cd\u6620\u3057\u3066\u3044\u306a\u3044\u3002 \u3053\u306e\u3088\u3046\u306a\u5909\u5316\u306b\u8ffd\u3044\u3064\u3044\u3066\u3044\u306a\u3044\u53e4\u3044\u5730\u56f3\u306b\u983c\u308b\u306e\u306f\u3001\u5148\u9031\u306e\u3001\u3053\u306e\u5834\u5408\u306f3\u5e74\u524d\u306e\u65b0\u805e\u3092\u8aad\u3093\u3067\u30cb\u30e5\u30fc\u30b9\u306b\u306a\u308b\u60c5\u5831\u3092\u671f\u5f85\u3057\u3066\u3044\u308b\u3088\u3046\u306a\u3082\u306e\u3060\u3002  <\/p>\n\n<p><strong>\u554f\u984c\u70b9<\/strong><\/p>\n\n<p>\u53e4\u65b0\u805e\u306e\u3088\u3046\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u51fa\u6765\u4e0a\u304c\u3063\u305f\u77ac\u9593\u306b\u307b\u3068\u3093\u3069\u53e4\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u3002 \u9032\u5316\u3057\u7d9a\u3051\u308b\u9867\u5ba2\u306b\u3064\u3044\u3066\u3044\u304f\u80fd\u529b\u3092\u6301\u3064\u305f\u3081\u306b\u306f\u3001\u79c1\u305f\u3061\u306e\u5730\u56f3\u3082\u307e\u305f\u3001\u57fa\u790e\u7684\u306a\u90e8\u5206\u304b\u3089\u3064\u3044\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002<\/p>\n\n<p class=\"has-text-align-center\"><strong>\u306b\u3064\u3044\u3066\u5b66\u3076\uff1a<\/strong> <a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%83%9e%e3%83%83%e3%83%94%e3%83%b3%e3%82%b0%e3%83%84%e3%83%bc%e3%83%ab-%e3%83%99%e3%82%b9%e3%83%8810\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u30c4\u30fc\u30eb<\/a><\/p>\n\n<p>\u53e4\u3044\u5730\u56f3\u3092\u3082\u3046\u4e00\u5ea6\u898b\u76f4\u3057\u3001\u304a\u305d\u3089\u304f\u30c1\u30fc\u30e0\u3068\u3057\u3066\u6d17\u7df4\u3055\u305b\u308b\u305f\u3081\u306b\u90e8\u968a\u3092\u518d\u7d50\u96c6\u3055\u305b\u3066\u3082\u3001\u307e\u305f\u65b0\u305f\u306a\u9759\u7684\u306a\u5730\u56f3\u3092\u751f\u307f\u51fa\u3059\u3060\u3051\u3067\u3001\u9045\u304b\u308c\u65e9\u304b\u308c\u4ee5\u524d\u3068\u540c\u3058\u72b6\u6cc1\u306b\u7f6e\u304b\u308c\u308b\u3053\u3068\u306b\u306a\u308b\u3002<\/p>\n\n<p><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u4e07\u6b73<\/strong><\/p>\n\n<p>\u3053\u306e\u8a18\u4e8b\u306e\u30bf\u30a4\u30c8\u30eb\u306f\u3001\u6700\u521d\u306f\u30af\u30ea\u30c3\u30af\u30d9\u30a4\u30c8\u306e\u865a\u3057\u3044\u8a66\u307f\u3060\u3068\u601d\u308f\u308c\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001\u672c\u5f53\u306b\u4e8b\u5b9f\u306b\u6839\u3056\u3057\u3066\u3044\u308b\u3002  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle-1024x576.png\" alt=\"\" class=\"wp-image-770483\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle-1024x576.png 1024w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle-300x169.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle-768x432.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle-1536x864.png 1536w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/mappingJMParticle.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>\u5c11\u306a\u304f\u3068\u3082\u3001\u7d50\u679c\u304c &#8220;\u7d42\u308f\u3063\u305f\u3053\u3068 &#8220;\u306e\u5c0f\u5eb7\u72b6\u614b\u306b\u9006\u623b\u308a\u3057\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u80fd\u529b\u304c\u3042\u308c\u3070\u3001\u5b9f\u8df5\u3068\u3057\u3066\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u6b7b\u3093\u3067\u3044\u306a\u3044\u3002 \u30de\u30c3\u30d4\u30f3\u30b0\u306f\u7d99\u7d9a\u7684\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3001\u30c1\u30e3\u30cd\u30eb\u306e\u9078\u629e\u3001\u30a6\u30a9\u30f3\u30c4\u3001\u597d\u304d\u306a\u3082\u306e\u3001\u30cb\u30fc\u30ba\u3001\u52dd\u5229\u3001\u305d\u3057\u3066\u75db\u307f\u306b\u3064\u3044\u3066\u5e38\u306b\u8996\u70b9\u3092\u53cd\u6620\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002  <\/p>\n\n<p>\u79c1\u305f\u3061\u304c\u5730\u56f3\u306b\u30cf\u30f3\u30b3\u3092\u62bc\u3057\u3001\u305d\u308c\u3092\u5b8c\u4e86\u3057\u305f\u3068\u5ba3\u8a00\u3059\u308b\u3068\u304d\u3001\u79c1\u305f\u3061\u306f\u81ea\u3089\u306b\u30ea\u30b9\u30af\u3092\u8ca0\u308f\u305b\u308b\u3053\u3068\u306b\u306a\u308b\u3002 \u305d\u306e\u4ee3\u308f\u308a\u306b\u3001\u9867\u5ba2\u306e\u4f53\u9a13\u306e\u73fe\u5728\u3068\u671b\u307e\u3057\u3044\u672a\u6765\u306e\u72b6\u614b\u3092\u5e38\u306b\u53cd\u6620\u3059\u308b\u3088\u3046\u306a\u3001\u7d99\u7d9a\u7684\u3067\u7d42\u308f\u308a\u306e\u306a\u3044\u30de\u30c3\u30d4\u30f3\u30b0\u4f5c\u696d\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u306b\u30b3\u30df\u30c3\u30c8\u3059\u308b\u3002 \u3053\u306e\u53d6\u308a\u7d44\u307f\u304c\u7d99\u7d9a\u7684\u3067\u3042\u308c\u3070\u3042\u308b\u307b\u3069\u3001\u6642\u4ee3\u9045\u308c\u306b\u306a\u308b\u30ea\u30b9\u30af\u306f\u4f4e\u304f\u306a\u308a\u3001\u4e0d\u5341\u5206\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u306a\u308b\u30ea\u30b9\u30af\u3082\u4f4e\u304f\u306a\u308a\u3001\u6642\u4ee3\u9045\u308c\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u4e3b\u5c0e\u306e\u30d7\u30e9\u30f3\u306b\u57fa\u3065\u304f\u305a\u3055\u3093\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u53d7\u3051\u5165\u308c\u305f\u304f\u306a\u3044\u9867\u5ba2\u3092\u5931\u3046\u53ef\u80fd\u6027\u3082\u9ad8\u304f\u306a\u308b\u3002<\/p>\n\n<p>\u79c1\u305f\u3061\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u4e00\u5ea6\u304d\u308a\u306e\u30de\u30c3\u30d7\u304b\u3089\u3001\u7d99\u7d9a\u7684\u3067\u7ba1\u7406\u3055\u308c\u305f\u7126\u70b9\u3078\u3068\u79fb\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u8cb4\u793e\u306e\u30d6\u30e9\u30f3\u30c9\u306f\u7af6\u5408\u4ed6\u793e\u3088\u308a\u3082\u512a\u4f4d\u306b\u7acb\u3061\u3001\u6700\u3082\u56f0\u96e3\u3067\u5909\u5316\u3057\u7d9a\u3051\u308b\u9867\u5ba2\u3067\u3055\u3048\u3082\u771f\u306b\u559c\u3070\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n<p><strong>\u3057\u304b\u3057\u3001\u3069\u3046\u3059\u308c\u3070\u3044\u3044\u306e\u304b\uff1f<\/strong><\/p>\n\n<p>\u4e00\u898b\u3057\u305f\u3068\u3053\u308d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u5237\u65b0\u3059\u308b\u305f\u3081\u306e\u7d99\u7d9a\u7684\u306a\u53d6\u308a\u7d44\u307f\u306b\u30ea\u30bd\u30fc\u30b9\u3068\u6642\u9593\u3092\u5272\u304f\u3053\u3068\u3092\u63a8\u5968\u3059\u308b\u306e\u306f\u3001\u6cd5\u5916\u306a\u8cbb\u7528\u3068\u6642\u9593\u304c\u304b\u304b\u308b\u3068\u601d\u3046\u3060\u308d\u3046\u3002 \u3053\u308c\u3060\u3051\u3067\u306f\u3001\u305d\u306e\u3088\u3046\u306a\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u8ffd\u6c42\u3059\u308b\u3053\u3068\u3092\u601d\u3044\u3068\u3069\u307e\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002  <\/p>\n\n<p>\u30de\u30c3\u30d7\u304c\u3042\u308b\u300d\u304b\u3089\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u7a4d\u6975\u7684\u306b\u7ba1\u7406\u3059\u308b\u300d\u3078\u79fb\u884c\u3059\u308b\u3053\u3068\u306f\u3001\u307b\u3068\u3093\u3069\u306eCX\u5b9f\u8df5\u8005\u306e\u30c4\u30fc\u30eb\u30ad\u30c3\u30c8\u306b\u7c21\u5358\u306b\u8ffd\u52a0\u3067\u304d\u308b\u5165\u624b\u3057\u3084\u3059\u3044\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u3001\u7c21\u5358\u306b\u9054\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002 \u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u6700\u65b0\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30c4\u30fc\u30eb\u306f\u9032\u5316\u3057\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u8c4a\u5bcc\u306a\u30b7\u30b0\u30ca\u30eb\u304c\u5909\u5316\u3059\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002  <\/p>\n\n<p>\u3053\u306e\u3088\u3046\u306a\u5909\u66f4\u306b\u4f34\u3044\u3001\u30de\u30c3\u30d7\u3068\u305d\u3053\u306b\u4fdd\u6301\u3055\u308c\u308b\u91cd\u8981\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u30c7\u30fc\u30bf\u3092\u6539\u826f\u3057\u3001\u305d\u306e\u90fd\u5ea6\u5909\u66f4\u306b\u5bfe\u5fdc\u3059\u308b\u3002 \u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306e\u4e2d\u3067\u6700\u3082\u6d17\u7df4\u3055\u308c\u305f\u3082\u306e\u306e\u4e2d\u306b\u306f\u3001\u4eba\u306e\u4ecb\u5165\u3084\u6642\u9593\u3001\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u304b\u3051\u308b\u3053\u3068\u306a\u304f\u3001\u4fe1\u53f7\u30c7\u30fc\u30bf\u304b\u3089\u30c7\u30fc\u30bf\u8c4a\u5bcc\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u30bb\u30c3\u30c8\u3092\u81ea\u52d5\u751f\u6210\u3067\u304d\u308b\u3082\u306e\u3055\u3048\u3042\u308b\u3002  <\/p>\n\n<p>\u3053\u308c\u306f\u9b54\u6cd5\u3067\u306f\u306a\u3044\u304c\u3001\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306f\u9ad8\u5ea6\u306a\u5206\u6790\u3084\u3001\u5834\u5408\u306b\u3088\u3063\u3066\u306fAI\u3092\u6d3b\u7528\u3057\u3066\u3001\u884c\u52d5\u3084\u614b\u5ea6\u306e\u30b7\u30b0\u30ca\u30eb\u3092\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u306b\u5909\u63db\u3059\u308b\u3002 \u30c7\u30fc\u30bf\u306f\u4e8b\u5b9f\u4e0a\u3001\u79c1\u305f\u3061\u306b\u30b9\u30c8\u30fc\u30ea\u30fc\u3092\u8a9e\u308a\u3001\u30b9\u30c8\u30fc\u30ea\u30fc\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u7269\u8a9e\u3092\u5f62\u6210\u3059\u308b\u3002 \u9867\u5ba2\u304c\u9032\u5316\u3059\u308c\u3070\u3001\u30b7\u30b0\u30ca\u30eb\u3082\u5909\u5316\u3057\u3001\u5206\u6790\u7d50\u679c\u3082\u305d\u308c\u306b\u5408\u308f\u305b\u3066\u5909\u5316\u3057\u3001\u30c7\u30fc\u30bf\u8c4a\u5bcc\u306a\u30de\u30c3\u30d7\u3082\u9069\u5fdc\u3059\u308b\u3002<\/p>\n\n<p><strong>\u30af\u30a8\u30b9\u30c1\u30e7\u30f3\u30d7\u30ed\u306e\u8996\u70b9<\/strong><\/p>\n\n<p>\u5e02\u5834\u306b\u51fa\u56de\u3063\u3066\u3044\u308b<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%83%9e%e3%83%83%e3%83%94%e3%83%b3%e3%82%b0%e3%81%ae%e5%ae%8c%e5%85%a8%e3%82%ac%e3%82%a4%e3%83%89%ef%bc%8b\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u30c4\u30fc\u30eb\u306b\u306f<\/a>\u4e8b\u6b20\u304b\u306a\u3044\u304c\u3001QuestionPro\u306f\u3001\u9577\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30aa\u30d4\u30cb\u30aa\u30f3\u30ea\u30fc\u30c0\u30fc\u3092\u52d9\u3081\u3066\u304d\u305f\u30f4\u30a1\u30ec\u30ea\u30fc\u30fb\u30da\u30c3\u30af\u6c0f\u304c\u7387\u3044\u308bSuiteCX\u3068\u3044\u3046\u4f1a\u793e\u306e\u30c4\u30fc\u30eb\u3092\u3001\u305d\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u306e\u4e2d\u3067\u3082\u6700\u3082\u512a\u308c\u305f\u3082\u306e\u306e1\u3064\u3068\u3057\u3066\u6319\u3052\u3066\u3044\u308b\u3002  <\/p>\n\n<p>SuiteCX\u306f\u300115\u5e74\u8fd1\u304f\u306b\u308f\u305f\u308a\u3001\u6700\u3082\u6210\u529f\u3057\u305f\u5927\u624b\u30d6\u30e9\u30f3\u30c9\u306b\u3088\u3063\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u65e5\u3005\u306e\u30cb\u30e5\u30a2\u30f3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002 \u30d8\u30eb\u30b9\u30b1\u30a2\u3001\u30cf\u30a4\u30c6\u30af\u3001\u4fdd\u967a\u3001\u9280\u884c\u3001\u65c5\u884c\u3001\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u306a\u3069\u3001\u307b\u3068\u3093\u3069\u3059\u3079\u3066\u306e\u696d\u754c\u306e\u4f01\u696d\u304c\u3001SuiteCX\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30fb\u30b7\u30b9\u30c6\u30e0\u3068\u30c1\u30fc\u30e0\u306e\u6d3b\u52d5\u304b\u3089\u6069\u6075\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-1024x576.png\" alt=\"\" class=\"wp-image-770490\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-1024x576.png 1024w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-300x169.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-768x432.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-1536x864.png 1536w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/TCXT_SCX-2048x1152.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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