{"id":800501,"date":"2019-07-12T00:26:14","date_gmt":"2019-07-12T00:26:14","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%83%97%e3%83%ad%e3%83%a2%e3%83%bc%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%b3%e3%83%9f%e3%83%a5%e3%83%8b%e3%83%86%e3%82%a3%e3%81%a8%e3%81%ae%e5%85%b1%e5%89%b5\/"},"modified":"2019-07-12T00:26:14","modified_gmt":"2019-07-12T00:26:14","slug":"%e3%83%97%e3%83%ad%e3%83%a2%e3%83%bc%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%b3%e3%83%9f%e3%83%a5%e3%83%8b%e3%83%86%e3%82%a3%e3%81%a8%e3%81%ae%e5%85%b1%e5%89%b5","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%83%97%e3%83%ad%e3%83%a2%e3%83%bc%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%b3%e3%83%9f%e3%83%a5%e3%83%8b%e3%83%86%e3%82%a3%e3%81%a8%e3%81%ae%e5%85%b1%e5%89%b5\/","title":{"rendered":"\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3068\u306e\u5171\u5275"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-91436\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/07\/Blog-2.jpg\" alt=\"\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u904b\u55b6\" width=\"992\" height=\"594\"><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u91cd\u8996\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u6210\u719f\u3057\u305f\u7d44\u7e54\u306f\u3001\u305d\u308c\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u8907\u6570\u306e\u65b9\u6cd5\u3092\u6301\u3063\u3066\u3044\u308b\u3002 \u30c1\u30fc\u30e0\u5185\u306e\u30c1\u30fc\u30e0\u306f\u3001\u5e83\u7bc4\u306a\u7bc4\u56f2\u306b\u308f\u305f\u308b\u9867\u5ba2\u306e\u671f\u5f85\u3068\u8cfc\u8cb7\u4f53\u9a13\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u4f5c\u3089\u308c\u308b\u3002 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NPS\u30b9\u30b3\u30a2\u306e\u30d1\u30a4\u30aa\u30cb\u30a2\u3067\u3042\u308b\u30d9\u30a4\u30f3\u30fb\u30a2\u30f3\u30c9\u30fb\u30ab\u30f3\u30d1\u30cb\u30fc\u304c\u3001\u3069\u306e\u696d\u754c\u306b\u304a\u3044\u3066\u3082\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u306eNPS\u30b9\u30b3\u30a2\u306f\u7af6\u5408\u4f01\u696d\u306e2\u500d\u4ee5\u4e0a\u3067\u3042\u308b\u3068\u8ff0\u3079\u3066\u3044\u308b\u306e\u306f\u660e\u3089\u304b\u3067\u3042\u308b\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5229\u7528\u65b9\u6cd5 <\/span><a href=\"https:\/\/www.questionpro.com\/communities\/\"><br \/>\n  <span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> \u306f\u73fe\u5728\u3001\u5e02\u5834\u8abf\u67fb\u3092\u884c\u3046\u306e\u306b\u597d\u307e\u3057\u3044\u65b9\u6cd5\u3067\u3042\u308b\u3002 \u30d6\u30e9\u30f3\u30c9\u306f\u3001&#8221;\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc 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Communities\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u304c\u9867\u5ba2\u3068\u5171\u5275\u3059\u308b\u306e\u3092\u652f\u63f4\u3059\u308b\u5b8c\u74a7\u306a\u614b\u52e2\u3092\u6574\u3048\u3066\u3044\u308b\u3002 \u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u4f5c\u308b\u306e\u306f\u96e3\u3057\u3044\u3053\u3068\u3067\u306f\u306a\u3044\u3002 \u3057\u304b\u3057\u3001\u3053\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3078\u306e\u52e7\u8a98\u306f\u7684\u78ba\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 \u30d6\u30e9\u30f3\u30c9\u3068\u306e\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u5e83\u7bc4\u306a\u7bc4\u56f2\u306b\u308f\u305f\u3063\u3066\u9069\u5207\u306a\u56de\u7b54\u3092\u3057\u305f\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306f\u3001\u3053\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306b\u53c2\u52a0\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3057\u3001\u53c2\u52a0\u3055\u305b\u308b\u3079\u304d\u3067\u3042\u308b\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u5730\u57df\u793e\u4f1a\u306b\u6700\u3082\u95a2\u4fc2\u306e\u3042\u308b\u4eba\u6750\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 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400;\">\u30d3\u30b8\u30cd\u30b9\u306e\u6838\u3068\u306a\u308b\u76ee\u7684\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u30a6\u30a9\u30f3\u30c4\u3092\u6e80\u305f\u3059\u3053\u3068\u3067\u3042\u308b\u3002 \u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u6df1\u3044\u6d1e\u5bdf\u3092\u53ce\u96c6\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002  <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u304c\u5e02\u5834\u306b\u304a\u3044\u3066\u9069\u5207\u306a\u5b58\u5728\u3067\u3042\u308a\u7d9a\u3051\u3001\u9867\u5ba2\u304b\u3089\u4fe1\u983c\u3055\u308c\u3001\u305d\u3057\u3066\u6700\u3082\u91cd\u8981\u306a\u3053\u3068\u3068\u3057\u3066\u3001\u5229\u76ca\u3092\u4e0a\u3052\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002 \u8907\u6570\u306e\u8cea\u7684\u30fb\u91cf\u7684\u8abf\u67fb\u3092\u542b\u3080\u3088\u308a\u3001\u3053\u306e\u3088\u3046\u306a\u7dca\u5bc6\u3060\u304c\u5fe0\u5b9f\u306a\u30b0\u30eb\u30fc\u30d7\u304b\u3089\u53ce\u96c6\u3057\u305f\u6d1e\u5bdf\u306e\u65b9\u304c\u3001\u7ba1\u7406\u3057\u3084\u3059\u304f\u3001\u30e2\u30cb\u30bf\u30fc\u3057\u3084\u3059\u3044\u3002<\/span><\/p>\n<h2><b>\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u3069\u306e\u3088\u3046\u306b\u7ba1\u7406\u3059\u308b\u306e\u304c\u30d9\u30b9\u30c8\u304b\uff1f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306f\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u5229\u70b9\u3068\u3001\u30d3\u30b8\u30cd\u30b9\u304c\u5229\u76ca\u3092\u4e0a\u3052\u3001\u597d\u307e\u308c\u3001\u9069\u5207\u3067\u3042\u308b\u305f\u3081\u306b\u679c\u305f\u3059\u5f79\u5272\u3092\u7406\u89e3\u3057\u305f\u306f\u305a\u3060\u3002  <\/span><a href=\"https:\/\/www.questionpro.com\/communities\/\"><span style=\"font-weight: 400;\">QuestionPro\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/span><\/a><span style=\"font-weight: 400;\"> \u7ba1\u7406\u3082\u7c21\u5358\u306a\u306e\u3067\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3092\u52df\u96c6\u3059\u308b\u3053\u3068\u3060\u3051\u304c\u5fc3\u914d\u3067\u3059\u3002 \u3042\u3068\u306f\u79c1\u305f\u3061\u306b\u304a\u4efb\u305b\u304f\u3060\u3055\u3044\u3002 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u8907\u6570\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3088\u3046\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>\u8abf\u67fb\u3068\u4e16\u8ad6\u8abf\u67fb<\/b><span style=\"font-weight: 400;\"> 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400;\"><b>\u30c8\u30d4\u30c3\u30af\uff06\u30c7\u30a3\u30b9\u30ab\u30c3\u30b7\u30e7\u30f3  <\/b><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306f\u307e\u305f\u3001\u30e1\u30f3\u30d0\u30fc\u304c\u30d6\u30e9\u30f3\u30c9\u3084\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fb\u30e1\u30f3\u30d0\u30fc\u3068\u4ea4\u6d41\u3057\u3001\u30a2\u30a4\u30c7\u30a2\u3092\u51fa\u3057\u5408\u3046\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002 \u3053\u308c\u3089\u306e\u6d1e\u5bdf\u306f\u9069\u5207\u306a\u3082\u306e\u3067\u3042\u308a\u3001\u6839\u5e95\u306b\u3042\u308b\u8003\u3048\u304c\u629c\u3051\u843d\u3061\u308b\u3053\u3068\u306f\u306a\u3044\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>\u5831\u916c<\/b><span style=\"font-weight: 400;\"> 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400;\">\u8981\u3059\u308b\u306b\u3001NPS\u30b9\u30b3\u30a2\u306f\u9867\u5ba2\u6e80\u8db3\u306e\u8981\u3067\u3042\u308b\u304c\u3001NPS\u304b\u3089\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306b\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3092\u4e0e\u3048\u308b\u3053\u3068\u306f\u91cd\u8981\u3067\u3042\u308a\u3001\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u95a2\u9023\u6027\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3042\u308b\u3002 \u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u5358\u306b\u30a2\u30a4\u30c7\u30a2\u3092\u51fa\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u6700\u3082\u91cd\u8981\u306a\u9867\u5ba2\u3068\u6df1\u3044\u30ec\u30d9\u30eb\u3067\u5171\u5275\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u53ce\u76ca\u6027\u3068\u95a2\u9023\u6027\u3092\u9ad8\u3081\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002  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