{"id":999798,"date":"2024-12-19T11:00:00","date_gmt":"2024-12-19T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/"},"modified":"2025-02-11T23:59:41","modified_gmt":"2025-02-12T06:59:41","slug":"%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/","title":{"rendered":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8"},"content":{"rendered":"\n<p>\u5358\u306b\u826f\u3044\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306f\u3001\u3082\u306f\u3084\u5341\u5206\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u9ad8\u3044\u671f\u5f85\u3092\u6301\u3063\u3066\u304a\u308a\u3001\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6c42\u3081\u3066\u3044\u308b\u3002\u3053\u306e\u30b7\u30d5\u30c8\u306b\u3088\u308a\u3001\u591a\u304f\u306e\u7d44\u7e54\u3067\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\uff08CCO\uff09\u3068\u3044\u3046\u91cd\u8981\u306a\u5f79\u5272\u304c\u53f0\u982d\u3057\u3066\u3044\u308b\u3002\u3057\u304b\u3057\u3001CCO\u306f\u5177\u4f53\u7684\u306b\u4f55\u3092\u3057\u3001\u306a\u305c\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u6b20\u304b\u305b\u306a\u3044\u5b58\u5728\u306b\u306a\u308a\u3064\u3064\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f   <\/p>\n\n<p>\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u306e\u4e3b\u306a\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u5f71\u97ff\u529b\u3092\u63a2\u308a\u3001\u306a\u305c\u3053\u306e\u5f79\u5272\u304c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3001\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u9ad8\u3081\u308b\u4e0a\u3067\u975e\u5e38\u306b\u91cd\u8981\u306a\u306e\u304b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002CCO \u304c\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3069\u306e\u3088\u3046\u306a\u5909\u5316\u3092\u3082\u305f\u3089\u3059\u304b\u3092\u5b66\u3076\u6e96\u5099\u306f\u3067\u304d\u3066\u3044\u307e\u3059\u304b\uff1f\u3055\u3063\u305d\u304f\u59cb\u3081\u307e\u3057\u3087\u3046\uff01  <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\uff08CCO\uff09\u3068\u306f\u4f55\u304b\uff1f<\/h2>\n\n<p>\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\uff08CCO\uff09\u3068\u306f\u3001\u4f01\u696d\u306e\u4e2d\u3067\u9867\u5ba2\u3092\u5e78\u305b\u306b\u3059\u308b\u3053\u3068\u306b\u6ce8\u529b\u3059\u308b\u4eba\u7269\u306e\u3053\u3068\u3067\u3042\u308b\u3002\u9867\u5ba2\u304c\u4f55\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u304b\u3092\u7406\u89e3\u3057\u3001<a href=\"https:\/\/www.questionpro.com\/cx\/\">\u9867\u5ba2\u4f53\u9a13\u3092<\/a>\u6539\u5584\u3057\u3001\u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u306b\u5fe0\u5b9f\u3067\u3042\u308a\u7d9a\u3051\u308b\u3088\u3046\u306b\u3059\u308b\u8cac\u4efb\u304c\u3042\u308b\u3002 <\/p>\n\n<p>CCO\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u30c1\u30fc\u30e0\u3068\u5bc6\u63a5\u306b\u9023\u643a\u3057\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e5%ae%8c%e7%92%a7%e3%81%aa%e9%a1%a7%e5%ae%a2%e7%ac%ac%e4%b8%80%e4%b8%bb%e7%be%a9%e6%88%a6%e7%95%a5%e3%82%92%e6%a7%8b%e7%af%89%e3%81%99%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ae9%e3%81%a4%e3%81%ae%e3%82%b9\/\">\u9867\u5ba2\u3092\u7b2c\u4e00\u306b<\/a>\u8003\u3048\u305f\u6226\u7565\u3092\u7acb\u6848\u3057\u307e\u3059\u3002\u307e\u305f\u3001<a href=\"https:\/\/www.questionpro.com\/blog\/customer-feedback-analysis\/\">\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3084<\/a>\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u4f1a\u793e\u304c\u3088\u308a\u826f\u304f\u3067\u304d\u308b\u5206\u91ce\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002CCO\u306f\u7d44\u7e54\u306b\u304a\u3051\u308b\u9867\u5ba2\u306e\u4ee3\u5f01\u8005\u3067\u3042\u308a\u3001\u9867\u5ba2\u304c\u4fa1\u5024\u3092\u611f\u3058\u3001\u30ea\u30d4\u30fc\u30c8\u3057\u3066\u304f\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u3092\u7f6e\u304f\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u7279\u5316\u3057\u305f\u5c02\u4efb\u306e\u30ea\u30fc\u30c0\u30fc\u3092\u7f6e\u304f\u3053\u3068\u306f\u3001\u3088\u308a\u5927\u304d\u306a\u8ab2\u984c\u3078\u3068\u79fb\u884c\u3057\u3064\u3064\u3042\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u72b6\u6cc1\u3092\u4e00\u5909\u3055\u305b\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u308b\u305f\u3081\u306e\u53d6\u308a\u7d44\u307f\u3092\u76e3\u8996\u3057\u3001\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306e\u307f\u3092\u62c5\u5f53\u3059\u308b\u30ea\u30bd\u30fc\u30b9\u3092\u6301\u3064\u3053\u3068\u306f\u3001\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u4e3b\u306a\u5229\u70b9\u3092\u5217\u6319\u3057\u3001\u3053\u306e\u90e8\u9580\u3092\u7d44\u7e54\u306b\u8a2d\u7f6e\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u7406\u7531\u3092\u3054\u7406\u89e3\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">1.\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/understanding-customer-needs\/\">\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092<\/a>\u7406\u89e3\u3059\u308b\u3053\u3068\u306b\u5c3d\u529b\u3059\u308bCCO\u304c\u3044\u308c\u3070\u3001\u9867\u5ba2\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u4f53\u9a13\u3092\u5275\u9020\u3059\u308b\u3053\u3068\u304c\u306f\u308b\u304b\u306b\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u53e3\u30b3\u30df\u306b\u3088\u308b\u63a8\u85a6\u304c\u5897\u3048\u308b\u306e\u3067\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">2.\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a<\/h3>\n\n<p>\u3088\u308a\u826f\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u5275\u9020\u3059\u308b\u3053\u3068\u3067\u3001CCO \u306f\u9867\u5ba2\u3068\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u306e\u9ad8\u3044\u9867\u5ba2\u306f\u30ea\u30d4\u30fc\u30bf\u30fc\u3068\u306a\u308a\u3001\u3088\u308a\u591a\u304f\u306e\u5546\u54c1\u3092\u8cfc\u5165\u3057\u3001\u4ed6\u306e\u9867\u5ba2\u3092\u7d39\u4ecb\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u3001\u3088\u308a\u5f37\u56fa\u3067\u6301\u7d9a\u53ef\u80fd\u306a\u30d3\u30b8\u30cd\u30b9\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">3.\u53ce\u76ca\u3068\u5b9a\u7740\u7387\u306e\u5411\u4e0a<\/h3>\n\n<p>\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u306f\u30d6\u30e9\u30f3\u30c9\u3092\u7d99\u7d9a\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8 \u304f\u3001\u5fe0\u5b9f\u306a\u9867\u5ba2\u30d9\u30fc\u30b9\u306f\u53ce\u76ca\u306e\u5897\u52a0\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002CCO \u306f\u89e3\u7d04\u3092\u6e1b\u3089\u3057\u3001\u9867\u5ba2\u7dad\u6301\u3092\u6539\u5584\u3057\u3001\u30ea\u30d4 \u30fc\u30c8\u8cfc\u5165\u3092\u4fc3\u3059\u3053\u3068\u306b\u6ce8\u529b\u3059\u308b\u3053\u3068\u3067\u3001\u53ce\u76ca\u306b \u76f4\u63a5\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u30d6\u30e9\u30f3\u30c9\u8a55\u4fa1\u306e\u5411\u4e0a<\/h3>\n\n<p>\u512a\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u4e00\u8cab\u3057\u3066\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u306f\u3001\u5e02\u5834\u3067\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8a55\u5224\u3092\u7bc9\u304d\u307e\u3059\u3002\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306f\u3001\u305d\u306e\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u4f53\u9a13\u3092\u53e3\u306b\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u3053\u308c\u304c\u3088\u308a\u826f\u3044\u30ec\u30d3\u30e5\u30fc\u3001\u3088\u308a\u9ad8\u3044\u8a55\u4fa1\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u4fe1\u983c\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">5.\u90e8\u9580\u3092\u8d85\u3048\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/h3>\n\n<p>CCO \u306f\u69d8\u3005\u306a\u30c1\u30fc\u30e0\u3068\u5bc6\u63a5\u306b\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u5168\u4f53 \u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u3088\u308a\u307e\u3068\u307e\u308a\u306e\u3042\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u90e8\u9580\u9593\u306e\u5168\u4f53\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6539\u5584\u3057\u3001\u52b9\u7387\u6027\u3068\u6574\u5408\u6027\u3092\u9ad8\u3081\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u3068\u7d44\u7e54\u4f53\u5236<\/h2>\n\n<p>\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\uff08CCO\uff09\u306f\u3001\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u3092\u512a\u5148\u3059\u308b\u7d44\u7e54\u306e\u4f53\u5236\u3092\u5f62\u6210\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u4e0a\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001CCO \u304c\u3069\u306e\u3088\u3046\u306b\u7d44\u7e54\u69cb\u9020\u306b\u9069\u5408\u3057\u3001\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u8aac\u660e\u3057\u307e\u3059\uff1a <\/p>\n\n<h3 class=\"wp-block-heading\">\u7d44\u7e54\u306b\u304a\u3051\u308b CCO \u306e\u4f4d\u7f6e\u3065\u3051<\/h3>\n\n<p>CCO \u306f\u901a\u5e38\u3001\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30fb\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u30fb\u30c1\u30fc\u30e0\u306e\u4e00\u54e1\u3067\u3042\u308a\u3001CEO \u76f4\u5c5e\u3001\u307e\u305f\u306f\u540c\u69d8\u306e\u30cf\u30a4\u30ec\u30d9\u30eb\u306e\u5f79\u8077\u306b\u5c31\u304d\u307e\u3059\u3002\u3053\u306e\u5f79\u8077\u306b\u5c31\u304f\u3053\u3068\u3067\u3001\u9867\u5ba2\u91cd\u8996\u306e\u6226\u7565\u304c\u7d44\u7e54\u5168\u4f53\u306e\u91cd\u8981\u306a\u610f\u601d\u6c7a\u5b9a\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">CCO\u304c\u76e3\u7763\u3059\u308b\u4e3b\u306a\u5206\u91ce<\/h3>\n\n<h4 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\uff1a<\/h4>\n\n<p>CCO\u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u4fdd\u8a3c\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u304c\u4f1a\u793e\u3068\u63a5\u3059\u308b\u3059\u3079\u3066\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u306b\u5c02\u5ff5\u3059\u308b\u30c1\u30fc\u30e0\u3092\u30ea\u30fc\u30c9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<h4 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30af\u30bb\u30b9\u3068\u30b5\u30dd\u30fc\u30c8<\/h4>\n\n<p>\u9867\u5ba2\u304c\u540c\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u6210\u529f\u3092\u53ce\u3081\u308b\u306e\u3092\u652f\u63f4\u3057\u3001\u5353\u8d8a\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u30c1\u30fc\u30e0\u3092\u76e3\u7763\u3059\u308b\u3002<\/p>\n\n<h4 class=\"wp-block-heading\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30a4\u30f3\u30b5\u30a4\u30c8<\/h4>\n\n<p>CCO \u306f\u591a\u304f\u306e\u5834\u5408\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u5354\u50cd\u3057\u3001\u9867\u5ba2\u304b\u3089\u306e \u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306b\u53cd\u6620\u3055\u305b\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3092 \u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u3084\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u306e\u6539\u5584\u306b\u6d3b\u7528\u3057\u307e\u3059\u3002<\/p>\n\n<h4 class=\"wp-block-heading\">\u8ca9\u58f2\u3068\u7dad\u6301\uff1a<\/h4>\n\n<p>CCO\u306f\u55b6\u696d\u30c1\u30fc\u30e0\u3084\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30fb\u30c1\u30fc\u30e0\u3068\u5bc6\u63a5\u306b\u9023\u643a\u3057\u3001\u4f1a\u793e\u304c\u9867\u5ba2\u3068\u306e\u7d04\u675f\u3092\u78ba\u5b9f\u306b\u679c\u305f\u3059\u3088\u3046\u52aa\u3081\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">CCO\u306f\u3044\u304b\u306b\u3057\u3066\u7d44\u7e54\u3092\u518d\u69cb\u7bc9\u3059\u308b\u304b<\/h3>\n\n<h4 class=\"wp-block-heading\">\u30b5\u30a4\u30ed\u3092\u6253\u3061\u7834\u308b\uff1a<\/h4>\n\n<p>CCO \u306f\u90e8\u9580\u9593\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002CCO \u306f\u9867\u5ba2\u7b2c\u4e00\u306e\u76ee\u6a19\u3092\u63b2\u3052\u3001\u90e8\u9580\u9593\u306e\u9023\u643a\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30df\u30b9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u6e1b\u5c11\u3057\u3001\u7d71\u4e00\u3055\u308c\u305f\u30a2\u30d7\u30ed \u30fc\u30c1\u304c\u4fdd\u8a3c\u3055\u308c\u307e\u3059\u3002  <\/p>\n\n<h4 class=\"wp-block-heading\">\u9867\u5ba2\u4e2d\u5fc3\u306e\u5f79\u5272\u3092\u5275\u9020\u3059\u308b\uff1a<\/h4>\n\n<p>\u9867\u5ba2\u306b\u3088\u308a\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001CX\u30b9\u30c8\u30e9\u30c6\u30b8\u30b9\u30c8\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a4\u30f3\u30b5\u30a4\u30c8\u30fb\u30a2\u30ca\u30ea\u30b9\u30c8\u306a\u3069\u3001\u65b0\u305f\u306a\u5f79\u5272\u3084\u30c1\u30fc\u30e0\u304c\u751f\u307e\u308c\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/p>\n\n<h4 class=\"wp-block-heading\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30eb\u30fc\u30d7<\/h4>\n\n<p>CCO\u306f\u3001\u9867\u5ba2\u3068\u793e\u5185\u30c1\u30fc\u30e0\u9593\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u6d41\u308c\u3092\u78ba\u4fdd\u3057\u3001\u7d44\u7e54\u304c\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u6587\u5316\u3078\u306e\u5f71\u97ff<\/h3>\n\n<p>CCO \u306e\u5b58\u5728\u306f\u3001\u7d44\u7e54\u5168\u4f53\u306b\u9867\u5ba2\u7b2c\u4e00\u306e\u6587\u5316\u3092\u6839\u4ed8\u304b\u305b\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c1\u30fc\u30e0\u306e\u5168\u54e1\u304c\u3001\u81ea\u5206\u305f\u3061\u306e\u4ed5\u4e8b\u304c\u9867\u5ba2\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u7406\u89e3\u3057\u3001\u793e\u54e1\u304c\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u96c6\u4e2d\u3059\u308b\u3088\u3046\u52d5\u6a5f\u3065\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306e\u5f79\u5272\u3068\u8cac\u4efb<\/h2>\n\n<p>\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\uff08CCO\uff09\u306f\u3001\u7d44\u7e54\u5168\u4f53\u3067\u9867\u5ba2\u7b2c\u4e00\u306e\u6587\u5316\u3092\u5f62\u6210\u3057\u3001\u63a8\u9032\u3059\u308b\u4e0a\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u7a76\u6975\u306e\u9867\u5ba2\u64c1\u8b77\u8005\u3068\u3057\u3066\u3001CCO \u306f\u610f\u601d\u6c7a\u5b9a\u306b\u304a\u3044\u3066\u9867\u5ba2\u306e\u58f0\u304c\u5e38\u306b\u53cd\u6620\u3055\u308c\u3001\u512a\u5148\u3055\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u4e2d\u5fc3\u306e\u6587\u5316\u3092\u5275\u9020\u3059\u308b<\/h3>\n\n<p>CCO \u306f\u3001\u5168\u90e8\u9580\u306b\u9867\u5ba2\u4e2d\u5fc3\u306e\u30de\u30a4\u30f3\u30c9\u30bb\u30c3\u30c8\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002CCO\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u306e\u91cd\u8981\u6027\u3092\u7d44\u7e54\u306e\u3042\u3089\u3086\u308b\u30ec\u30d9 \u30eb\u306b\u6d78\u900f\u3055\u305b\u307e\u3059\u3002\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u304b\u3089\u73fe\u5834\u30b9\u30bf\u30c3\u30d5\u307e\u3067\u3001\u5168\u54e1\u304c\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6700\u512a\u5148\u4e8b\u9805\u3068\u3057\u3066\u6349\u3048\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">CCO\u306f\u9867\u5ba2\u3092360\u5ea6\u628a\u63e1\u3059\u308b<\/h3>\n\n<p>CCO \u306e\u91cd\u8981\u306a\u8cac\u52d9\u306f\u3001\u9867\u5ba2\u3092\u5b8c\u5168\u306b\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3001\u7d4c\u9a13\u3001\u6e80\u8db3\u5ea6\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u53ce\u96c6\u3057\u3001\u5206\u6790\u3059\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002CCO \u306f\u3001\u7d44\u7e54\u304c\u9867\u5ba2\u3092\u5305\u62ec\u7684\u306b\u628a\u63e1\u3057\u3001\u5168\u4f53\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u304a\u3051\u308b\u30ae\u30e3\u30c3\u30d7\u306e\u7279\u5b9a\u3068\u5bfe\u51e6<\/h3>\n\n<p>CCO \u306f\u5e38\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u8a55\u4fa1\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u304c\u4e0d\u8db3\u3059\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u9818\u57df\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u305d\u306e\u4ed6\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u3044\u305a\u308c\u306b\u304a\u3044\u3066\u3082\u3001CCO\u306f\u5f31\u70b9\u3092\u7279\u5b9a\u3057\u3001\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u304a\u3051\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u306b\u52aa\u3081\u307e\u3059\u3002\u5f7c\u3089\u306e\u76ee\u6a19\u306f\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3069\u306e\u90e8\u5206\u3082\u898b\u843d\u3068\u3055\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">CCO\u306f\u6210\u9577\u3092\u4fdd\u8a3c\u3059\u308b\u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b<\/h3>\n\n<p>\u52b9\u679c\u7684\u306aCCO\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u3064\u306a\u3052\u307e\u3059\u3002\u591a\u304f\u306e\u4f01\u696d\u306f\u3001CX \u306e\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3092\u8ca1\u52d9\u696d\u7e3e\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u306b\u82e6\u52b4\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001CCO \u306e\u5f79\u5272\u306f\u3001\u9867\u5ba2\u7dad\u6301\u7387\u306e\u5411\u4e0a\u3001\u89e3\u7d04\u7387\u306e\u4f4e\u4e0b\u3001\u305d\u3057\u3066\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u304b\u3089\u306e\u7d39\u4ecb\u306e\u5897\u52a0\u3092\u901a\u3058\u3066\u53ce\u76ca\u3092\u9ad8\u3081\u308b\u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306b\u6ce8\u529b\u3059\u308b\u3053\u3068\u3067\u3001\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002   <\/p>\n\n<h3 class=\"wp-block-heading\">\u73fe\u5834\u30c1\u30fc\u30e0\u304c\u5353\u8d8a\u3057\u305fCX\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u30b5\u30dd\u30fc\u30c8<\/h3>\n\n<p>CCO \u306f\u9867\u5ba2\u3068\u76f4\u63a5\u63a5\u3059\u308b\u5f93\u696d\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3044\u307e\u3059\u3002\u6b63\u3057\u3044\u60c5\u5831\u306e\u63d0\u4f9b\u3001\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u306a\u3069\u3001CCO \u306f\u6700\u524d\u7dda\u306e\u30c1\u30fc\u30e0\u304c\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u3053\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u306e\u4e21\u65b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">CX\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u52b9\u679c\u3092\u5b9f\u8a3c\u3059\u308b<\/h3>\n\n<p>\u4f01\u696d\u306b\u3068\u3063\u3066\u6700\u5927\u306e\u8ab2\u984c\u306e\u3072\u3068\u3064\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u65bd\u7b56\u306e\u6295\u8cc7\u5bfe\u52b9\u679c\uff08ROI\uff09\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002CCO \u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u53d6\u308a\u7d44\u307f\u304c\u6210\u679c\u3092\u4e0a\u3052\u3066\u3044\u308b\u3053\u3068\u3092\u8a3c\u660e\u3059\u308b\u8cac\u4efb\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u304c\u3069\u306e\u3088\u3046\u306b\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306b\u7d50\u3073\u3064\u3044\u305f\u304b\u3092\u30c7\u30fc\u30bf\u3092\u7528\u3044\u3066\u793a\u3057\u3001\u4f01\u696d\u304c CX \u6295\u8cc7\u306e\u4fa1\u5024\u3092\u8a8d\u8b58\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304f\u88fd\u54c1\u958b\u767a\u306e\u5f37\u5316<\/h3>\n\n<p>CCO\u306e\u5f71\u97ff\u529b\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30bb\u30fc\u30eb\u30b9\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u88fd\u54c1\u958b\u767a\u30c1\u30fc\u30e0\u3068\u3082\u5bc6\u63a5\u306b\u9023\u643a\u3057\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u63d0\u4f9b\u3055\u308c\u308b\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5f62\u4f5c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u308b\u3053\u3068\u3067\u3001CCO \u306f\u7d44\u7e54\u304c\u771f\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u751f\u307f\u51fa\u3057\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3068\u9867\u5ba2\u6e80\u8db3\u3092\u8ffd\u6c42\u3059\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306e\u30a4\u30f3\u30d1\u30af\u30c8<\/h2>\n\n<p>\u30c1\u30fc\u30d5\u30fb\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u306e\u5f79\u5272\u306f\u3001\u5358\u306a\u308b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u306a\u304f\u3001\u4f1a\u793e\u5168\u4f53\u306b\u6226\u7565\u7684\u306a\u5f71\u97ff\u529b\u3092\u6301\u3064\u3053\u3068\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001CCO \u304c\u3069\u306e\u3088\u3046\u306b\u6c38\u7d9a\u7684\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u8aac\u660e\u3057\u307e\u3059\uff1a <\/p>\n\n<h3 class=\"wp-block-heading\">1.\u9867\u5ba2\u4e2d\u5fc3\u306e\u6587\u5316\u3092\u7bc9\u304f<\/h3>\n\n<p>CCO \u306f\u5168\u793e\u7684\u306a\u9867\u5ba2\u91cd\u8996\u306e\u59ff\u52e2\u3092\u6253\u3061\u51fa\u3057\u307e\u3059\u3002\u9867\u5ba2\u7b2c\u4e00\u306e\u6226\u7565\u3092\u6a21\u7d22\u3059\u308b\u3053\u3068\u3067\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u88fd\u54c1\u958b\u767a\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u90e8\u9580\u304c\u9867\u5ba2\u306e\u7d4c\u9a13\u3092\u8003\u616e\u3057\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u6587\u5316\u3092\u78ba\u7acb\u3057\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">2.\u9867\u5ba2\u4e2d\u5fc3\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584<\/h3>\n\n<p>\u7d99\u7d9a\u7684\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u9867\u5ba2\u306e\u30da\u30a4\u30f3\u30dd\u30a4\u30f3\u30c8\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001CCO \u306f\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u3088\u308a\u3088\u304f\u6e80\u305f\u3059\u88fd\u54c1\u958b\u767a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u304b\u3089\u306e\u76f4\u63a5\u7684\u306a\u610f\u898b\u306b\u57fa\u3065\u3044\u3066\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u9069\u5fdc\u3055\u305b\u3001\u4f01\u696d\u306e\u53ce\u76ca\u6027\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">3.\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b<\/h3>\n\n<p>\u4f1a\u793e\u304c\u9867\u5ba2\u3092\u5927\u5207\u306b\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5f93\u696d\u54e1\u306b\u4f1d\u308f\u308c\u3070\u3001\u5f93\u696d\u54e1 \u306f\u7d20\u6674\u3089\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3088\u3046\u3068\u3044\u3046\u610f\u6b32\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002CCO \u306f\u3001\u5f93\u696d\u54e1\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5f62\u6210\u3059\u308b\u4e0a\u3067\u81ea\u5206\u305f\u3061\u306e\u5f79\u5272\u304c\u3044\u304b\u306b\u91cd\u8981\u3067\u3042\u308b\u304b\u3092\u7406\u89e3\u3057\u3001\u58eb\u6c17\u3068\u4ed5\u4e8b\u3078\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u9577\u671f\u7684\u6210\u9577<\/h3>\n\n<p>\u9867\u5ba2\u6e80\u8db3\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u3067\u3001 CCO \u306f\u9577\u671f\u7684\u306a\u6210\u9577\u306e\u305f\u3081\u306e\u5f37\u56fa\u306a\u57fa\u76e4\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u30ea\u30d4\u30fc\u30bf\u30fc\u3001\u30d6\u30e9\u30f3\u30c9\u8a8d\u77e5\u3001\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u306e\u6a5f\u4f1a\u3092\u5275\u51fa\u3057\u3001\u3053\u308c\u3089\u3059\u3079\u3066\u304c\u6301\u7d9a\u53ef\u80fd\u306a\u6210\u9577\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306e\u8ab2\u984c<\/h2>\n\n<p>CCO \u304c\u76f4\u9762\u3059\u308b\u4e3b\u306a\u8ab2\u984c\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\uff1a<\/p>\n\n<h3 class=\"wp-block-heading\">1.\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306e\u6574\u5408\u6027<\/h3>\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5168\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9 \u6226\u7565\u3068\u6574\u5408\u3055\u305b\u308b\u3053\u3068\u306f\u3057\u3070\u3057\u3070\u56f0\u96e3\u3067\u3059\u3002CCO \u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u5b9f\u884c\u53ef\u80fd\u306a\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306b\u5909\u63db\u3057\u3001\u9867\u5ba2\u4e2d\u5fc3\u306e\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3092\u7d44\u7e54\u5168\u4f53\u3067\u512a\u5148\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565\u3092\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u7d71\u5408\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u7d4c\u55b6\u9663\u3084\u4ed6\u90e8\u9580\u3068\u306e\u7dca\u5bc6\u306a\u9023\u643a\u304c\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002\u6210\u529f\u306e\u305f\u3081\u306b\u306f\u3001\u793e\u5185\u306e\u3042\u3089\u3086\u308b\u30ec\u30d9\u30eb\u3067\u7d71\u4e00\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30d3\u30b8\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">2.\u7d44\u7e54\u5185\u306e\u30b5\u30a4\u30ed\u3092\u58ca\u3059<\/h3>\n\n<p>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u90e8\u9580\u306f\u3001\u3057\u3070\u3057\u3070\u30b5\u30a4\u30ed\u5316\u3057\u3066\u904b\u55b6\u3055\u308c\u3001\u4e00\u8cab\u6027\u306e\u306a\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u751f\u307f\u51fa\u3057\u304b\u306d\u306a\u3044\u3002\u3053\u306e\u3088\u3046\u306a\u65ad\u7247\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u975e\u52b9\u7387\u3068\u9867\u5ba2\u306e\u6df7\u4e71\u3092\u62db\u304f\u3002 <\/p>\n\n<p>CCO\u306f\u3001\u3059\u3079\u3066\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c1\u30fc\u30e0\u304c\u30c7\u30fc\u30bf\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u3001\u90e8\u9580\u6a2a\u65ad\u7684\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5bfe\u3059\u308b\u7d44\u7e54\u5168\u4f53\u306e\u7d71\u4e00\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u9867\u5ba2\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u65c5\u3092\u63d0\u4f9b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">3.\u6280\u8853\u306e\u9032\u6b69\u3078\u306e\u5bfe\u5fdc<\/h3>\n\n<p>AI\u3001\u81ea\u52d5\u5316\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306e\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5c55\u671b\u3092\u5909\u3048\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002CCO\u306f\u3001\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3092\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u7d71\u5408\u3057\u3001\u30c1\u30fc\u30e0\u304c\u9069\u5207\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u53d7\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u306a\u304c\u3089\u3001\u3053\u3046\u3057\u305f\u5909\u5316\u3092\u5148\u53d6\u308a\u3057\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 <\/p>\n\n<p>\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3064\u3044\u3066\u5e38\u306b\u60c5\u5831\u3092\u5f97\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3042\u308b\u3002\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u306f\u3001\u30c1\u30fc\u30e0\u5185\u306b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u6587\u5316\u3092\u7bc9\u304d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u306e\u5b9f\u9a13\u3092\u5968\u52b1\u3059\u3079\u304d\u3067\u3042\u308b\u3002   <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u9867\u5ba2\u306e\u671f\u5f85\u3092\u7ba1\u7406\u3059\u308b<\/h3>\n\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u6025\u901f\u306a\u9032\u5316\u3068\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u305f\u3061\u304c\u8a2d\u5b9a\u3059\u308b\u9ad8\u3044\u57fa\u6e96\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306f\u9ad8\u307e\u308a\u7d9a\u3051\u3066\u3044\u308b\u3002\u3053\u3046\u3057\u305f\u5e38\u306b\u5909\u5316\u3059\u308b\u671f\u5f85\u306b\u5fdc\u3048\u308b\u3053\u3068\u306f\u3001\u6c38\u9060\u306e\u8ab2\u984c\u3067\u3042\u308b\u3002 <\/p>\n\n<p>CCO\u306f\u9867\u5ba2\u306e\u52d5\u5411\u3092\u7a4d\u6975\u7684\u306b\u628a\u63e1\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5b9a\u671f\u7684\u306b\u66f4\u65b0\u3059\u308b\u3053\u3068\u3067\u3001\u671f\u5f85\u306b\u5fdc\u3048\u3001\u3042\u308b\u3044\u306f\u671f\u5f85\u3092\u4e0a\u56de\u308b\u3082\u306e\u306b\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u7d99\u7d9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u30eb\u30fc\u30d7\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306f\u3001\u95a2\u9023\u6027\u3068\u5fdc\u7b54\u6027\u3092\u7dad\u6301\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">5.\u5426\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u82e6\u60c5\u3078\u306e\u5bfe\u5fdc<\/h3>\n\n<p>\u5426\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u306f\u4ed5\u4e8b\u4e0a\u907f\u3051\u3089\u308c\u306a\u3044\u3053\u3068\u3060\u304c\u3001\u4e0d\u6e80\u306e\u3042\u308b\u9867\u5ba2\u3092\u5fe0\u5b9f\u306a\u652f\u6301\u8005\u306b\u5909\u3048\u308b\u306e\u306f\u5fae\u5999\u306a\u30d7\u30ed\u30bb\u30b9\u3060\u3002\u30af\u30ec\u30fc\u30e0\u3078\u306e\u5bfe\u5fdc\u3092\u8aa4\u308c\u3070\u3001\u98a8\u8a55\u88ab\u5bb3\u306b\u3064\u306a\u304c\u308a\u304b\u306d\u306a\u3044\u3002 <\/p>\n\n<p>CCO\u306f\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u8fc5\u901f\u304b\u3064\u52b9\u679c\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u78ba\u7acb\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u30af\u30ec\u30fc\u30e0\u306b\u5bfe\u3057\u3066\u306f\u3001\u5171\u611f\u3092\u6301\u3063\u3066\u5bfe\u5fdc\u3057\u3001\u89e3\u6c7a\u7b56\u3092\u63d0\u793a\u3057\u3001\u9867\u5ba2\u306e\u58f0\u3092\u805e\u304d\u3001\u5927\u5207\u306b\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u3089\u308c\u308b\u3088\u3046\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u7d4c\u9a13\u3092\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u7d50\u679c\u306b\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<h2 class=\"wp-block-heading\">\u7d50\u8ad6<\/h2>\n\n<p>\u30c1\u30fc\u30d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u306f\u3001\u4eca\u65e5\u306e\u9867\u5ba2\u4e3b\u5c0e\u578b\u5e02\u5834\u306b\u304a\u3044\u3066\u6975\u3081\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u91cd\u8996\u306e\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u64c1\u8b77\u3057\u3001\u5353\u8d8a\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u5168\u793e\u7684\u306a\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u78ba\u4fdd\u3059\u308b\u8cac\u4efb\u304c\u3042\u308a\u307e\u3059\u3002   <\/p>\n\n<p>\u3053\u306e\u3088\u3046\u306a\u8cac\u4efb\u3092\u62c5\u3046\u3053\u3068\u3067\u3001CCO \u306f\u3088\u308a\u826f\u3044\u9867\u5ba2\u6e80\u8db3\u3001\u3088\u308a\u9ad8\u3044\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3001\u305d\u3057\u3066\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u671f\u5f85\u304c\u5e38\u306b\u9032\u5316\u3057\u7d9a\u3051\u308b\u4e16\u754c\u306b\u304a\u3044\u3066\u3001CCO\u3092\u6301\u3064\u3053\u3068\u306f\u3001\u9867\u5ba2\u3068\u306e\u6c38\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u5148\u3093\u3058\u308b\u305f\u3081\u306e\u9375\u3068\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u3001\u6d1e\u5bdf\u3001\u9ad8\u5ea6\u306a\u5206\u6790\u306b\u57fa\u3065\u3044\u3066\u601d\u3044\u51fa\u306b\u6b8b\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/span>\n\t\t\t\t<a href=\"#userliteForm\" data-toggle=\"modal\" class=\"button w-button\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"userlite-modal modal fade\" id=\"userliteForm\" tabindex=\"-1\" role=\"dialog\" style=\"display: none;\">\n\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t<div class=\"modal-content\" role=\"document\">\n\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n\t\t\t\t\t\t\t<i class=\"material-icons\">close<\/i>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"contact-us-form-wrapper contact-box\">\n\t\t\t\t\t\t<div class=\"userlite-form-wrapper\">\n\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.questionpro.com\/userlite-form-blog-japanese.html?product=CX&amp;referralurl=https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/999798\/&amp;lang=ja&amp;cat=cx-ja-2\" style=\"display: block;\" ><\/iframe>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"demo-form-wrapper success-message-div\" style=\"display:none\">\n\t\t\t\t\t\t\t<p class=\"success-message-para\"><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u5358\u306b\u826f\u3044\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306f [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":997762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8<\/title>\n<meta name=\"description\" content=\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8\" \/>\n<meta property=\"og:description\" content=\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-19T18:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-12T06:59:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/12\/Chief-Customer-Officer.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1750\" \/>\n\t<meta property=\"og:image:height\" content=\"1045\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"QuestionPro Collaborators\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"QuestionPro Collaborators\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\"},\"author\":{\"name\":\"QuestionPro Collaborators\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652\"},\"headline\":\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8\",\"datePublished\":\"2024-12-19T18:00:00+00:00\",\"dateModified\":\"2025-02-12T06:59:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\"},\"wordCount\":65,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\"},\"articleSection\":[\"CX\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\",\"name\":\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#website\"},\"datePublished\":\"2024-12-19T18:00:00+00:00\",\"dateModified\":\"2025-02-12T06:59:41+00:00\",\"description\":\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ja\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CX\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ja\/category\/cx-ja-2\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/ja\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652\",\"name\":\"QuestionPro Collaborators\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g\",\"caption\":\"QuestionPro Collaborators\"},\"description\":\"Worldwide team of Content Creation specialists focusing on Research, CX, Workforce, Audience and Education.\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ja\/author\/aldro\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8","description":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/","og_locale":"ja_JP","og_type":"article","og_title":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8","og_description":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002","og_url":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2024-12-19T18:00:00+00:00","article_modified_time":"2025-02-12T06:59:41+00:00","og_image":[{"width":1750,"height":1045,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/12\/Chief-Customer-Officer.jpg","type":"image\/jpeg"}],"author":"QuestionPro Collaborators","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"\u57f7\u7b46\u8005":"QuestionPro Collaborators"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/"},"author":{"name":"QuestionPro Collaborators","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652"},"headline":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8","datePublished":"2024-12-19T18:00:00+00:00","dateModified":"2025-02-12T06:59:41+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/"},"wordCount":65,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization"},"articleSection":["CX"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/","url":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/","name":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#website"},"datePublished":"2024-12-19T18:00:00+00:00","dateModified":"2025-02-12T06:59:41+00:00","description":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u3067\u3042\u308a\u3001\u9867\u5ba2\u306e\u64c1\u8b77\u8005\u3067\u3042\u308b\u3002\u7d44\u7e54\u304c\u65b0\u305f\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u9032\u5316\u3059\u308b\u624b\u52a9\u3051\u3092\u3059\u308b\u3002","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/ja\/%e6%9c%80%e9%ab%98%e9%a1%a7%e5%ae%a2%e8%b2%ac%e4%bb%bb%e8%80%85%e8%b2%ac%e4%bb%bb%e3%80%81%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%80%81%e3%82%a4%e3%83%b3%e3%83%91%e3%82%af%e3%83%88\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/www.questionpro.com\/blog\/ja\/"},{"@type":"ListItem","position":2,"name":"CX","item":"https:\/\/www.questionpro.com\/blog\/ja\/category\/cx-ja-2\/"},{"@type":"ListItem","position":3,"name":"\u6700\u9ad8\u9867\u5ba2\u8cac\u4efb\u8005\u8cac\u4efb\u3001\u30e1\u30ea\u30c3\u30c8\u3001\u30a4\u30f3\u30d1\u30af\u30c8"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#website","url":"https:\/\/www.questionpro.com\/blog\/ja\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/ja\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652","name":"QuestionPro Collaborators","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g","caption":"QuestionPro Collaborators"},"description":"Worldwide team of Content Creation specialists focusing on Research, CX, Workforce, Audience and Education.","url":"https:\/\/www.questionpro.com\/blog\/ja\/author\/aldro\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/12\/Chief-Customer-Officer.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/12\/Chief-Customer-Officer.jpg","author_info":{"display_name":"QuestionPro Collaborators","author_link":"https:\/\/www.questionpro.com\/blog\/ja\/author\/aldro\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/999798"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/comments?post=999798"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/999798\/revisions"}],"predecessor-version":[{"id":999803,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/999798\/revisions\/999803"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media\/997762"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media?parent=999798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/categories?post=999798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/tags?post=999798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}