{"id":857615,"date":"2019-12-23T03:18:41","date_gmt":"2019-12-23T03:18:41","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/push-metrics-delen-en-plannen-dashboard-rapporten\/"},"modified":"2024-02-29T10:06:01","modified_gmt":"2024-02-29T10:06:01","slug":"push-metrics-delen-en-plannen-dashboard-rapporten","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/nl\/push-metrics-delen-en-plannen-dashboard-rapporten\/","title":{"rendered":"Push statistieken: Deel en plan je wekelijkse dashboardrapporten"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Metriek van enqu\u00eates biedt waardevolle inzichten in het tevredenheidsniveau van een klant. Als je weet wat beter werkt en welke kwesties onmiddellijke aandacht nodig hebben voor een grotere klanttevredenheid, kan het management met resultaatgerichte klanttevredenheidsstrategie\u00ebn komen.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Het grote aantal beschikbare <\/span><span style=\"font-weight: 400;\">statistieken<\/span><span style=\"font-weight: 400;\">  Het kan soms overweldigend zijn om het handmatig te controleren en elke keer in te loggen op het account om het dashboard te bekijken. Vanwege de tijd en moeite die het kost, geven segmentmanagers er vaak de brui aan. De nieuwe CX-functie van QuestionPro om dashboardrapporten periodiek in te plannen is een oplossing voor dit probleem.  <\/span><\/p>\n<h2><b>Push statistieken &#8211; Deel periodieke enqu\u00eatemetrics met alle dashboardgebruikers.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">QuestionPro heeft een nieuwe functie ge\u00efntroduceerd onder &#8220;Push Metrics&#8221;, waarmee beheerders wekelijkse dashboardrapporten over enqu\u00eates kunnen delen via e-mail. Het zorgt ervoor dat de juiste gegevens op het juiste moment worden gedeeld met de juiste mensen die belangrijk zijn voor de organisatie.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">De segmentmanagers hoeven niet langer in te loggen op hun QuestionPro CX-account om de rapporten te bekijken. Een wekelijkse e-mail met een algemeen dashboardrapport is genoeg voor mensen om de inzichten te overwegen en ernaar te handelen.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">De rapporten van het CX-dashboard zijn volledig aanpasbaar, zodat alle betrokken managers een objectief beeld krijgen van de gevoelens, overtuigingen, verwachtingen, problemen en gevoelens van de klanten.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Deze tijdige dashboardrapporten helpen het management om beslissingen te nemen, strategie\u00ebn te maken, veranderingen door te voeren en doelgroepen te bereiken om hun product of diensten te promoten.  <\/span><\/p>\n<h3><b>Hoe push statistieken activeren in je CX account<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Inloggen op uw QuestionPro CX account  <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ga naar <\/span><b>Beheer<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Gegevens pushen <\/b> <\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Schakel over naar de<\/span><b> Rapport plannen <\/b><span style=\"font-weight: 400;\">knop<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Klik op het vervolgkeuzemenu voor het <\/span><b>Dashboard<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Je kunt kiezen voor algemene rapporten maandelijkse trends of sentimentanalyse op dit tabblad  <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Het is een goede gewoonte om enqu\u00eatemetrics te sturen voor algemene enqu\u00eates.  <\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Selecteer de dag waarop je de rapporten wilt verzenden in de vervolgkeuzelijst voor <\/span><b>Wekelijks Op<\/b><span style=\"font-weight: 400;\">. <\/span> <\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Selecteer de <\/span><b>tijdsbestek<\/b><span style=\"font-weight: 400;\"> uit het vervolgkeuzemenu zodat de push metric op een specifiek tijdstip kan worden gepland. <\/span> <\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">De e-mail aanpassen  <\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Onderwerpregel toevoegen<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Je bericht toevoegen  <\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Klik op de knop <\/span><b>Opslaan<\/b><span style=\"font-weight: 400;\"> knop <\/span> <\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-85786\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/12\/new.png\" alt=\"Push statistieken voor klantervaring\" width=\"1358\" height=\"820\"><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hoera! Je hebt net je wekelijkse enqu\u00eatemeterdashboard gepland.  <\/span><\/li>\n<\/ul>\n<p>Als je meer wilt weten over hoe je pushstatistieken kunt gebruiken om de ervaring van je klanten te verbeteren, bekijk dan ons helpdocument <a href=\"https:\/\/www.questionpro.com\/help\/customer-experience\/cx-push-metrics.html\">Push Metrics<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Metriek van enqu\u00eates biedt waardevolle inzichten in het tevredenheidsniveau van een klant. Als je weet wat beter werkt en welke [&hellip;]<\/p>\n","protected":false},"author":93,"featured_media":658631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"Metrisch duwen","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Push metrics stelt beheerders in staat om wekelijkse overzichtsdashboardrapporten via e-mail te delen. 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