{"id":672112,"date":"2022-11-09T09:53:44","date_gmt":"2022-11-09T16:53:44","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/home\/"},"modified":"2023-02-07T11:39:58","modified_gmt":"2023-02-07T11:39:58","slug":"home","status":"publish","type":"page","link":"https:\/\/www.questionpro.com\/blog\/pt-br\/","title":{"rendered":"Software de pesquisa online"},"content":{"rendered":"\n<style>#breadcrumbs, .entry-content > h1.entry-title{display:none;} <\/style>\n<div class=\"welcome-blog-sec container-box clearfix\">\n\t<h2>Bem-vindo ao blog da QuestionPro<\/h2>\n\t<p>Selecione uma categoria para ver os conte\u00fados relacionados<\/p>\n<\/div>\n\n\n<div >\n        <div class=\" plethoraplugins-tabs-container plethoraplugins-tabs-container--horizontal plethoraplugins-theme__minimal plethoraplugins-theme__basic \" data-plethoraplugins-theme=\"basic\"  data-plethoraplugins-responsive=\"none\"  >\n            <div class=\"plethoraplugins-tabs\"  >\n              <ul><li>\n                        <a \n                                href=\"#pesquisas_de_mercado\"\n                                class=\" active\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567448\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_rs1.png\" alt=\"active_img\"> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567462\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_rs2.png\" alt=\"inactive_image\"><\/span>\n                            <span class=\"cat-title\">Pesquisas de Mercado<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#survey_software\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567476\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_s1.png\" alt=\"active_img\"> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567490\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_s2.png\" alt=\"inactive_img\"><\/span>\n                            <span class=\"cat-title\">Survey Software<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#cx\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567392\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_cx-04.png\" alt=\"active_img\"> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567406\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_cx-11.png\" alt=\"inactive_img\"><\/span>\n                            <span class=\"cat-title\">CX<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#workforce\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567504\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_wf.png\" alt=\"active_img\"> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567518\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_wf2.png\" alt=\"inactive_img\"><\/span>\n                            <span class=\"cat-title\">Workforce<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#produtos_questionpro\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567420\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_lp1-1.png\" alt=\"active_img\"> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-567434\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/qpro-blog-icons_lp1.png\" alt=\"inactive_img\"><\/span>\n                            <span class=\"cat-title\">Produtos QuestionPro<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#comunidade_online\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-778089\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com.png\" alt=\"active_img\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com.png 400w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com-300x300.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com-150x150.png 150w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com-100x100.png 100w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/> <img decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-778101\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com2.png\" alt=\"\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com2.png 400w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com2-300x300.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com2-150x150.png 150w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/02\/qpro-blog-icons_com2-100x100.png 100w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/span>\n                            <span class=\"cat-title\">Comunidade Online<\/span>\n                        <\/a>\n                    <\/li><li>\n                        <a \n                                href=\"#recursos_e_ferramentase\"\n                                class=\"\" \n                            >\n\t\t\t\t\t\t\t <span class= \"cat-icon\"><img decoding=\"async\" class=\"wp-image-766068\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/Blog_resources-1.svg\" alt=\"\"> <img decoding=\"async\" class=\"wp-image-766080\" style=\"width: 100px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/12\/Blog_resources-2.svg\" alt=\"inactive_img\"><\/span>\n                            <span class=\"cat-title\">Recursos e Ferramentase<\/span>\n                        <\/a>\n                    <\/li><\/ul>\n            <\/div>\n            <div class=\"plethoraplugins-tabs--content\" >\n                \n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Pesquisas de Mercado<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-66388\" class=\"gb-post-grid-item post-66388 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-online tag-intervalo-de-confianca entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/intervalo-de-confianca\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52.png\" class=\"attachment-full size-full\" alt=\"intervalo de confian\u00e7a\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/intervalo-de-confianca\/\" rel=\"bookmark\">Intervalo de confian\u00e7a: entenda o conceito e aprenda a calcul\u00e1-lo<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Uma pesquisa \u00e9 uma valiosa ferramenta de avalia\u00e7\u00e3o na qual uma amostra \u00e9 selecionada e a informa\u00e7\u00e3o pode ser generalizada&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-106127\" class=\"gb-post-grid-item post-106127 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-de-satisfacao category-pesquisa-online tag-escala-likert entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/05\/likert-scale.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\">Escala Likert: use para entender as opini\u00f5es dos consumidores<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Entender o comportamento do consumidor se tornou algo essencial para as empresas que desejam criar conex\u00f5es e gerar lealdade. Nesse&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-64607\" class=\"gb-post-grid-item post-64607 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado tag-pesquisa-descritiva entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/pesquisa-descritiva\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"2100\" height=\"1254\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/10\/pesquisa-descritiva-1.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/pesquisa-descritiva\/\" rel=\"bookmark\">O que \u00e9 pesquisa descritiva?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Se voc\u00ea busca desvendar padr\u00f5es ocultos, ganhar uma vis\u00e3o inicial de um fen\u00f4meno complexo ou compreender as nuances de um&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-61326\" class=\"gb-post-grid-item post-61326 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/pesquisa-exploratoria\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/PESQUISA-EXPLORATORIA-1-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/PESQUISA-EXPLORATORIA-1-1.png 992w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/PESQUISA-EXPLORATORIA-1-1-300x180.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/PESQUISA-EXPLORATORIA-1-1-768x460.png 768w\" sizes=\"(max-width: 992px) 100vw, 992px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/pesquisa-exploratoria\/\" rel=\"bookmark\">Pesquisa explorat\u00f3ria: descubra a import\u00e2ncia dela para sua estrat\u00e9gia<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Na busca cont\u00ednua por crescimento e inova\u00e7\u00e3o, empres\u00e1rios, empreendedores ou l\u00edderes frequentemente se encontram diante de decis\u00f5es cruciais: expandir os&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-62736\" class=\"gb-post-grid-item post-62736 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-online tag-pesquisa tag-pesquisa-online entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-criar-uma-pesquisa-online\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/formato-de-pesquisa.jpg\" class=\"attachment-full size-full\" alt=\"Como criar uma pesquisa online\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-criar-uma-pesquisa-online\/\" rel=\"bookmark\">Como criar uma pesquisa online? Confira 10 passos<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea ainda n\u00e3o sabe como criar uma pesquisa? Se aventurar pelo mundo das pesquisas online pode parecer uma tarefa intimidante&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-856614\" class=\"gb-post-grid-item post-856614 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado tag-marco-teorico entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/marco-teorico\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"2100\" height=\"1254\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/02\/marco-teorico.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/marco-teorico\/\" rel=\"bookmark\">Marco te\u00f3rico: O que \u00e9, exemplo e como produzir<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Adentrar no marco te\u00f3rico \u00e9 como desbravar um vasto campo de conhecimento, onde as funda\u00e7\u00f5es do entendimento s\u00e3o meticulosamente estabelecidas&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Software de Pesquisa<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-775314\" class=\"gb-post-grid-item post-775314 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-inqueritos entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/etapas-da-jornada-do-cliente.jpg\" class=\"attachment-full size-full\" alt=\"etapas da jornada do cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\" rel=\"bookmark\">Jornada do cliente:  o que \u00e9, import\u00e2ncia e estrat\u00e9gias<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Opa, antes de ir para a parte deste artigo sobre jornada do cliente que mais chama sua aten\u00e7\u00e3o, o que&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-66388\" class=\"gb-post-grid-item post-66388 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-online tag-intervalo-de-confianca entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/intervalo-de-confianca\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52.png\" class=\"attachment-full size-full\" alt=\"intervalo de confian\u00e7a\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/01\/Thumb-blog-BR-and-PT-52-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/intervalo-de-confianca\/\" rel=\"bookmark\">Intervalo de confian\u00e7a: entenda o conceito e aprenda a calcul\u00e1-lo<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Uma pesquisa \u00e9 uma valiosa ferramenta de avalia\u00e7\u00e3o na qual uma amostra \u00e9 selecionada e a informa\u00e7\u00e3o pode ser generalizada&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-106127\" class=\"gb-post-grid-item post-106127 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-de-satisfacao category-pesquisa-online tag-escala-likert entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/05\/likert-scale.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\">Escala Likert: use para entender as opini\u00f5es dos consumidores<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Entender o comportamento do consumidor se tornou algo essencial para as empresas que desejam criar conex\u00f5es e gerar lealdade. Nesse&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-861303\" class=\"gb-post-grid-item post-861303 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-online category-software-de-pesquisa tag-metanalise entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/metanalise\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/08\/Thumb-blog-BR-and-PT-33.png\" class=\"attachment-full size-full\" alt=\"Metan\u00e1lise\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/08\/Thumb-blog-BR-and-PT-33.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/08\/Thumb-blog-BR-and-PT-33-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/metanalise\/\" rel=\"bookmark\">Metan\u00e1lise: O que \u00e9, import\u00e2ncia e t\u00e9cnicas<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Muitas vezes nos deparamos com um grande n\u00famero de estudos que oferecem resultados contradit\u00f3rios ou confusos. \u00c9 aqui que entra&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-861160\" class=\"gb-post-grid-item post-861160 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-online category-software-de-pesquisa tag-estudo-de-caso entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/estudo-de-caso\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/estudo-de-caso.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/estudo-de-caso\/\" rel=\"bookmark\">O que \u00e9 estudo de caso e como criar um?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea sabe o que \u00e9 um estudo de caso e quais s\u00e3o as vantagens para o seu neg\u00f3cio? Como estrat\u00e9gia&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-860847\" class=\"gb-post-grid-item post-860847 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-online category-pesquisas category-software-de-pesquisa entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/estatistica-amostragem-definicao-formula-e-exemplo\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"2100\" height=\"1254\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/Estatistica-amostragem.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/estatistica-amostragem-definicao-formula-e-exemplo\/\" rel=\"bookmark\">Estat\u00edstica amostragem: defini\u00e7\u00e3o, f\u00f3rmula e exemplo<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Estat\u00edstica amostragem, s\u00e3o a mesma coisa? Embora &#8220;Estat\u00edstica&#8221; e &#8220;Amostragem&#8221; estejam interligadas e frequentemente utilizadas juntas, elas representam conceitos distintos&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Experiencia do cliente (CX)<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-113291\" class=\"gb-post-grid-item post-113291 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-feedback-do-cliente entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/feedback-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/10\/Feedback-do-cliente.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/feedback-do-cliente\/\" rel=\"bookmark\">Feedback do cliente para melhorar o desempenho do seu neg\u00f3cio<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Grandes empresas como Amazon, Netflix e Samsung t\u00eam algo em comum al\u00e9m do seu sucesso global: todas elas atribuem grande&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-68327\" class=\"gb-post-grid-item post-68327 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-satisfacao entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/importancia-do-feedback-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/03\/920.jpg\" class=\"attachment-full size-full\" alt=\"feedback do cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/importancia-do-feedback-do-cliente\/\" rel=\"bookmark\">Import\u00e2ncia do feedback do cliente: o pilar da excelencia empresarial<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Em um mundo movido pelo desejo de melhorar e inovar, a import\u00e2ncia do feedback do cliente est\u00e1 em ser uma&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-775314\" class=\"gb-post-grid-item post-775314 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-inqueritos entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/etapas-da-jornada-do-cliente.jpg\" class=\"attachment-full size-full\" alt=\"etapas da jornada do cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\" rel=\"bookmark\">Jornada do cliente:  o que \u00e9, import\u00e2ncia e estrat\u00e9gias<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Opa, antes de ir para a parte deste artigo sobre jornada do cliente que mais chama sua aten\u00e7\u00e3o, o que&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-773470\" class=\"gb-post-grid-item post-773470 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-implementar-o-nps entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-implementar-nps\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"900\" height=\"488\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/02\/nps-o-que-e.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-implementar-nps\/\" rel=\"bookmark\">Como implementar NPS?\u00a0<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Se voc\u00ea n\u00e3o sabe como implementar NPS, temos uma not\u00edcia importante: voc\u00ea pode estar perdendo clientes sem nem saber o&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-57266\" class=\"gb-post-grid-item post-57266 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-nps-o-que-e entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/nps-o-que-e\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"740\" height=\"494\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/05\/O-que-e-NPS.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/nps-o-que-e\/\" rel=\"bookmark\">NPS: o que \u00e9? Saiba tudo sobre o tema!<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Se j\u00e1 deu uma voltinha pelo mundo das pesquisas online para medir a satisfa\u00e7\u00e3o dos clientes da sua empresa (ou&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-106127\" class=\"gb-post-grid-item post-106127 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-mercado category-pesquisa-de-satisfacao category-pesquisa-online tag-escala-likert entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/05\/likert-scale.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/escala-likert\/\" rel=\"bookmark\">Escala Likert: use para entender as opini\u00f5es dos consumidores<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Entender o comportamento do consumidor se tornou algo essencial para as empresas que desejam criar conex\u00f5es e gerar lealdade. Nesse&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Workforce (Experiencia do funcionario)<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-857717\" class=\"gb-post-grid-item post-857717 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-funcionario-ex tag-experiencia-do-colaborador entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/ambiente-de-trabalho-toxico\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"2100\" height=\"1254\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/02\/Ambiente-de-trabalho-toxico.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/ambiente-de-trabalho-toxico\/\" rel=\"bookmark\">Ambiente de trabalho t\u00f3xico: sinais e como lidar com isso<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Compreendendo os desafios enfrentados nos ambientes de trabalho hoje, mergulhamos em uma an\u00e1lise profunda sobre o fen\u00f4meno da Grande Demiss\u00e3o.&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-787047\" class=\"gb-post-grid-item post-787047 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-funcionario-ex entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/reputacao-corporativa\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-38.png\" class=\"attachment-full size-full\" alt=\"reputacao-corporativa-experiencia-do-colaborador\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-38.png 1000w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-38-300x200.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-38-768x512.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-38-600x400.png 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/reputacao-corporativa\/\" rel=\"bookmark\">Reputa\u00e7\u00e3o Corporativa: O que \u00e9 e como melhorar<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Uma boa reputa\u00e7\u00e3o corporativa \u00e9 um ativo valioso que tem um impacto significativo nos resultados de uma empresa.&nbsp; Quando falamos&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-786142\" class=\"gb-post-grid-item post-786142 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-funcionario-ex entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/desenvolvimento-de-lideranca\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-29.png\" class=\"attachment-full size-full\" alt=\"capa-desenvolvimento-de-lideranca\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-29.png 1000w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-29-300x200.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-29-768x512.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-29-600x400.png 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/desenvolvimento-de-lideranca\/\" rel=\"bookmark\">Desenvolvimento de lideran\u00e7a: Como come\u00e7ar?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Determinar o valor do desenvolvimento de lideran\u00e7a e estabelecer um programa dentro de sua empresa para fomentar a pr\u00f3xima onda&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-776396\" class=\"gb-post-grid-item post-776396 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-funcionario-ex category-inqueritos entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/formacao-de-trabalhadores-o-que-e-e-que-tipos-existem\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/formacao-de-trabalhadores.jpg\" class=\"attachment-full size-full\" alt=\"forma\u00e7\u00e3o de trabalhadores\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/formacao-de-trabalhadores-o-que-e-e-que-tipos-existem\/\" rel=\"bookmark\">Forma\u00e7\u00e3o de trabalhadores: o que \u00e9 e que tipos existem<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>A forma\u00e7\u00e3o de trabalhadores \u00e9 essencial em qualquer empresa. Aumenta a capacidade de desempenho de forma mais eficaz. Os formadores&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-775286\" class=\"gb-post-grid-item post-775286 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-funcionario-ex entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/qual-e-a-importancia-da-capacitacao-de-funcionarios\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/a-importancia-da-capicatacao-de-funcionarios.jpg\" class=\"attachment-full size-full\" alt=\"a-importancia-da-capicatacao-de-funcionarios\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/qual-e-a-importancia-da-capacitacao-de-funcionarios\/\" rel=\"bookmark\">Qual \u00e9 a import\u00e2ncia da capacita\u00e7\u00e3o de funcion\u00e1rios?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>A capacita\u00e7\u00e3o de funcion\u00e1rios \u00e9 uma pr\u00e1tica que beneficia n\u00e3o s\u00f3 os pr\u00f3prios trabalhadores, mas tamb\u00e9m oferece v\u00e1rias vantagens \u00e0s&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-437309\" class=\"gb-post-grid-item post-437309 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-experiencia-do-funcionario-ex category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/tudo-sobre-comunidade-online-para-colaboradores\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/br-comunidade-online-para-colaboradores.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/tudo-sobre-comunidade-online-para-colaboradores\/\" rel=\"bookmark\">Tudo sobre comunidade online para colaboradores<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea j\u00e1 pensou em criar uma comunidade online para colaboradores em sua empresa?\u00a0 Esse tipo de atividade tem ficado cada&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Produtos QuestionPro<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-124188\" class=\"gb-post-grid-item post-124188 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-inqueritos category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/bom-nps\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1938\" height=\"1292\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/09\/cx-1.jpg\" class=\"attachment-full size-full\" alt=\"Net promoter score\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/bom-nps\/\" rel=\"bookmark\">Bom NPS: O que \u00e9 e como identificar?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Todo mundo est\u00e1 falando desse tom de bom NPS, n\u00e9? Acontece que essa m\u00e9trica pode&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-114906\" class=\"gb-post-grid-item post-114906 post type-post status-publish format-standard has-post-thumbnail category-melhores-praticas category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-enquete\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/12\/br-o-que-e-enquete.jpg\" class=\"attachment-full size-full\" alt=\"o que \u00e9 enquete\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-enquete\/\" rel=\"bookmark\">O que \u00e9 enquete? Confira quando aplicar e m\u00e9todos<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Se voc\u00ea est\u00e1 se perguntando o que \u00e9 enquete, saiba que \u00e9 poss\u00edvel que j\u00e1&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-114727\" class=\"gb-post-grid-item post-114727 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao category-produtos-questionpro category-software-de-pesquisa tag-pesquisa tag-satisfacao-do-cliente entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/indicadores-de-satisfacao-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/06\/The-Challenge-of-a-CX-Culture-1.jpg\" class=\"attachment-full size-full\" alt=\"indicadores de satisfa\u00e7\u00e3o\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/indicadores-de-satisfacao-do-cliente\/\" rel=\"bookmark\">12 indicadores de satisfa\u00e7\u00e3o do cliente que voc\u00ea precisa conhecer<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Na jornada de melhorar a experi\u00eancia do nosso p\u00fablico, a gente se depara com um&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-114491\" class=\"gb-post-grid-item post-114491 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao category-produtos-questionpro category-software-de-pesquisa tag-pesquisa tag-satisfacao-do-cliente entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/indice-satisfacao-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"992\" height=\"594\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/04\/Customer-Satisfaction-Score-CSAT.jpg\" class=\"attachment-full size-full\" alt=\"Customer-Satisfaction-Score-CSAT\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/indice-satisfacao-do-cliente\/\" rel=\"bookmark\">\u00cdndice de satisfa\u00e7\u00e3o do cliente: veja como medir e melhorar o seu!<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Em um cen\u00e1rio empresarial cada vez mais competitivo e voltado para as necessidades do consumidor,&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-127998\" class=\"gb-post-grid-item post-127998 post type-post status-publish format-standard has-post-thumbnail category-artigos-de-parceiros category-pesquisa-de-satisfacao category-produtos-questionpro category-software-de-pesquisa entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-lidar-com-a-insatisfacao-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/01\/br-como-lidar-cliente.-insatisfeito.jpg\" class=\"attachment-full size-full\" alt=\"Como lidar com a insatisfa\u00e7\u00e3o do cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-lidar-com-a-insatisfacao-do-cliente\/\" rel=\"bookmark\">Como lidar com a insatisfa\u00e7\u00e3o do cliente?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Como lidar com a insatisfa\u00e7\u00e3o do cliente? Essa pergunta assombra muitos profissionais de vendas, e&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-438285\" class=\"gb-post-grid-item post-438285 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/comunidade-virtual-para-amantes-do-futebol\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/br-comunidade-online-futebol.jpg\" class=\"attachment-full size-full\" alt=\"comunidade virtual para amantes do futebol\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/comunidade-virtual-para-amantes-do-futebol\/\" rel=\"bookmark\">Comunidade virtual para amantes do futebol<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea conhece alguma comunidade virtual para amantes de futebol?\u00a0 Esse tipo de comunidade pode ser&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Comunidade Online<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-787356\" class=\"gb-post-grid-item post-787356 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/grupo-de-consumidores\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-39.png\" class=\"attachment-full size-full\" alt=\"grupos-de-consumidores-comunidade\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-39.png 1000w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-39-300x200.png 300w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-39-768x512.png 768w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/04\/Thumb-blog-BR-and-PT-39-600x400.png 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/grupo-de-consumidores\/\" rel=\"bookmark\">O que s\u00e3o grupos de consumidores e como aproveit\u00e1-los<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Os grupos de consumidores podem ser uma ferramenta poderosa para maximizar o valor do seu&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-438285\" class=\"gb-post-grid-item post-438285 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/comunidade-virtual-para-amantes-do-futebol\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/br-comunidade-online-futebol.jpg\" class=\"attachment-full size-full\" alt=\"comunidade virtual para amantes do futebol\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/comunidade-virtual-para-amantes-do-futebol\/\" rel=\"bookmark\">Comunidade virtual para amantes do futebol<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea conhece alguma comunidade virtual para amantes de futebol?\u00a0 Esse tipo de comunidade pode ser&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-437309\" class=\"gb-post-grid-item post-437309 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-experiencia-do-funcionario-ex category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/tudo-sobre-comunidade-online-para-colaboradores\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/br-comunidade-online-para-colaboradores.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/tudo-sobre-comunidade-online-para-colaboradores\/\" rel=\"bookmark\">Tudo sobre comunidade online para colaboradores<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Voc\u00ea j\u00e1 pensou em criar uma comunidade online para colaboradores em sua empresa?\u00a0 Esse tipo&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-125009\" class=\"gb-post-grid-item post-125009 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-produtos-questionpro category-recursos-e-ferramentas entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/analise-conjunta-descubra-a-preferencia-dos-seus-clientes\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/10\/br-ana\u0301lise-conjunta.jpg\" class=\"attachment-full size-full\" alt=\"an\u00e1lise conjunta\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/analise-conjunta-descubra-a-preferencia-dos-seus-clientes\/\" rel=\"bookmark\">An\u00e1lise conjunta: descubra a prefer\u00eancia dos seus clientes<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Estar alinhado com o seu cliente \u00e9 a parte principal para entender suas necessidades. Hoje&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-122265\" class=\"gb-post-grid-item post-122265 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-inqueritos category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/criar-uma-comunidade-online-guia-pratico\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"881\" height=\"587\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/08\/QuestionPro-Comunidade-online.png\" class=\"attachment-full size-full\" alt=\"QuestionPro Comunidade online\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/criar-uma-comunidade-online-guia-pratico\/\" rel=\"bookmark\">Criar uma comunidade online &gt; Guia pr\u00e1tico<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Criar uma comunidade online est\u00e1 cada vez mais em voga porque \u00e9 uma solu\u00e7\u00e3o bastante&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-122211\" class=\"gb-post-grid-item post-122211 post type-post status-publish format-standard has-post-thumbnail category-comunidade-online category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-construir-relacionamentos-com-clientes\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/08\/br-relacionamento-cliente.jpg\" class=\"attachment-full size-full\" alt=\"relacionamento com cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-construir-relacionamentos-com-clientes\/\" rel=\"bookmark\">Como construir relacionamentos com clientes<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Construir relacionamentos com clientes te permite compreender suas necessidades e prefer\u00eancias e, portanto, estar um&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n<div class=\"\"  >\n<section class=\"gb-block-post-grid featuredpost aligncenter\"><h2 class=\"gb-post-grid-section-title\">Recursos e Ferramentas<\/h2><div class=\"gb-post-grid-items is-grid columns-3\"><article id=\"post-55486\" class=\"gb-post-grid-item post-55486 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-melhores-praticas entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-cx\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1750\" height=\"1045\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/cx.jpg\" class=\"attachment-full size-full\" alt=\"\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-cx\/\" rel=\"bookmark\">Experi\u00eancia do cliente\u00a0&#8211; CX: o que \u00e9? Um guia completo para empresas<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>As reclama\u00e7\u00f5es dentro da sua empresa podem estar altas e, com isso, voc\u00ea pode ter&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-114906\" class=\"gb-post-grid-item post-114906 post type-post status-publish format-standard has-post-thumbnail category-melhores-praticas category-produtos-questionpro entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-enquete\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/12\/br-o-que-e-enquete.jpg\" class=\"attachment-full size-full\" alt=\"o que \u00e9 enquete\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/o-que-e-enquete\/\" rel=\"bookmark\">O que \u00e9 enquete? Confira quando aplicar e m\u00e9todos<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Se voc\u00ea est\u00e1 se perguntando o que \u00e9 enquete, saiba que \u00e9 poss\u00edvel que j\u00e1&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-127998\" class=\"gb-post-grid-item post-127998 post type-post status-publish format-standard has-post-thumbnail category-artigos-de-parceiros category-pesquisa-de-satisfacao category-produtos-questionpro category-software-de-pesquisa entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-lidar-com-a-insatisfacao-do-cliente\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/01\/br-como-lidar-cliente.-insatisfeito.jpg\" class=\"attachment-full size-full\" alt=\"Como lidar com a insatisfa\u00e7\u00e3o do cliente\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-lidar-com-a-insatisfacao-do-cliente\/\" rel=\"bookmark\">Como lidar com a insatisfa\u00e7\u00e3o do cliente?<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>Como lidar com a insatisfa\u00e7\u00e3o do cliente? Essa pergunta assombra muitos profissionais de vendas, e&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-818126\" class=\"gb-post-grid-item post-818126 post type-post status-publish format-standard has-post-thumbnail category-melhores-praticas entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/mapa-perceptivo\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-53.png\" class=\"attachment-full size-full\" alt=\"Mapa Perceptivo\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-53.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-53-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/mapa-perceptivo\/\" rel=\"bookmark\">Mapa Perceptivo: O que \u00e9 e como constru\u00ed-lo<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>A coleta de dados de pesquisas pode ser usada para medir muitas coisas diferentes, e&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-817822\" class=\"gb-post-grid-item post-817822 post type-post status-publish format-standard has-post-thumbnail category-melhores-praticas entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/data-fabric\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-51.png\" class=\"attachment-full size-full\" alt=\"data fabric\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-51.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-51-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/data-fabric\/\" rel=\"bookmark\">Data Fabric: o que \u00e9, dicas e pr\u00e1ticas recomendadas<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>A Gartner nomeou a estrutura de dados para auxiliar as empresas na monitoriza\u00e7\u00e3o e gest\u00e3o&hellip;<\/p>\n<\/div><\/div><\/article>\n<article id=\"post-817642\" class=\"gb-post-grid-item post-817642 post type-post status-publish format-standard has-post-thumbnail category-melhores-praticas entry\"><div class=\"gb-block-post-grid-image\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/5-tipos-de-modelos-de-newsletter-por-e-mail\/\" rel=\"bookmark\" aria-hidden=\"true\" tabindex=\"-1\"><img decoding=\"async\" width=\"630\" height=\"353\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-50.png\" class=\"attachment-full size-full\" alt=\"modelos de newsletter\" srcset=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-50.png 630w, https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/09\/Thumb-blog-BR-and-PT-50-300x168.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/div><div class=\"gb-block-post-grid-text\"><header class=\"gb-block-post-grid-header\"><h3 class=\"gb-block-post-grid-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/5-tipos-de-modelos-de-newsletter-por-e-mail\/\" rel=\"bookmark\">5 tipos de modelos de newsletter por e-mail para impulsionar o desempenho da sua empresa<\/a><\/h3><div class=\"gb-block-post-grid-byline\"><\/div><\/header><div class=\"gb-block-post-grid-excerpt\"><p>As newsletters s\u00e3o basicamente relat\u00f3rios que as empresas enviam periodicamente por e-mail aos seus assinantes,&hellip;<\/p>\n<\/div><\/div><\/article>\n<\/div><\/section>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n<h4 class=\"has-text-align-center latest_post_label wp-block-heading\" style=\"text-transform:uppercase\">\u00daltimos artigos<\/h4>\n\n\n\n<p class=\"has-text-align-center latest_post_sub_label\">Veja os \u00faltimos artigos do nosso blog<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group has-small-font-size is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-113291 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-feedback-do-cliente entry\">\n<figure style=\"width:400px;height:230px;\" class=\"alignleft wp-block-post-featured-image\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/10\/Feedback-do-cliente.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"height:230px;object-fit:cover;\" \/><\/figure>\n\n<div class=\"taxonomy-category wp-block-post-terms\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/\" rel=\"tag\">Experi\u00eancia do cliente &#8211; CX<\/a><span class=\"wp-block-post-terms__separator\"> <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/pesquisa-de-satisfacao\/\" rel=\"tag\">Pesquisa de satisfa\u00e7\u00e3o<\/a><\/div>\n\n<h3 style=\"font-size:23px;font-style:normal;font-weight:500;text-transform:none;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/feedback-do-cliente\/\" target=\"_self\" >Feedback do cliente para melhorar o desempenho do seu neg\u00f3cio<\/a><\/h3>\n\n<div style=\"font-style:normal;font-weight:400;\" class=\"wp-block-post-excerpt has-small-font-size\"><p class=\"wp-block-post-excerpt__excerpt\">Grandes empresas como Amazon, Netflix e Samsung t\u00eam algo em comum al\u00e9m do seu sucesso global: todas elas atribuem grande [&hellip;] <\/p><\/div>\n<\/li><li class=\"wp-block-post post-68327 post type-post status-publish format-standard has-post-thumbnail category-pesquisa-de-satisfacao entry\">\n<figure style=\"width:400px;height:230px;\" class=\"alignleft wp-block-post-featured-image\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/03\/920.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"feedback do cliente\" style=\"height:230px;object-fit:cover;\" \/><\/figure>\n\n<div class=\"taxonomy-category wp-block-post-terms\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/pesquisa-de-satisfacao\/\" rel=\"tag\">Pesquisa de satisfa\u00e7\u00e3o<\/a><\/div>\n\n<h3 style=\"font-size:23px;font-style:normal;font-weight:500;text-transform:none;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/importancia-do-feedback-do-cliente\/\" target=\"_self\" >Import\u00e2ncia do feedback do cliente: o pilar da excelencia empresarial<\/a><\/h3>\n\n<div style=\"font-style:normal;font-weight:400;\" class=\"wp-block-post-excerpt has-small-font-size\"><p class=\"wp-block-post-excerpt__excerpt\">Em um mundo movido pelo desejo de melhorar e inovar, a import\u00e2ncia do feedback do cliente est\u00e1 em ser uma [&hellip;] <\/p><\/div>\n<\/li><li class=\"wp-block-post post-775314 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-inqueritos entry\">\n<figure style=\"width:400px;height:230px;\" class=\"alignleft wp-block-post-featured-image\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/etapas-da-jornada-do-cliente.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"etapas da jornada do cliente\" style=\"height:230px;object-fit:cover;\" \/><\/figure>\n\n<div class=\"taxonomy-category wp-block-post-terms\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/\" rel=\"tag\">Experi\u00eancia do cliente &#8211; CX<\/a><span class=\"wp-block-post-terms__separator\"> <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/inqueritos\/\" rel=\"tag\">Inqueritos<\/a><\/div>\n\n<h3 style=\"font-size:23px;font-style:normal;font-weight:500;text-transform:none;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\" target=\"_self\" >Jornada do cliente:  o que \u00e9, import\u00e2ncia e estrat\u00e9gias<\/a><\/h3>\n\n<div style=\"font-style:normal;font-weight:400;\" class=\"wp-block-post-excerpt has-small-font-size\"><p class=\"wp-block-post-excerpt__excerpt\">Opa, antes de ir para a parte deste artigo sobre jornada do cliente que mais chama sua aten\u00e7\u00e3o, o que [&hellip;] <\/p><\/div>\n<\/li><li class=\"wp-block-post post-773470 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-implementar-o-nps entry\">\n<figure style=\"width:400px;height:230px;\" class=\"alignleft wp-block-post-featured-image\"><img decoding=\"async\" width=\"900\" height=\"488\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/02\/nps-o-que-e.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"height:230px;object-fit:cover;\" \/><\/figure>\n\n<div class=\"taxonomy-category wp-block-post-terms\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/\" rel=\"tag\">Experi\u00eancia do cliente &#8211; CX<\/a><span class=\"wp-block-post-terms__separator\"> <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/pesquisa-de-satisfacao\/\" rel=\"tag\">Pesquisa de satisfa\u00e7\u00e3o<\/a><\/div>\n\n<h3 style=\"font-size:23px;font-style:normal;font-weight:500;text-transform:none;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/como-implementar-nps\/\" target=\"_self\" >Como implementar NPS?\u00a0<\/a><\/h3>\n\n<div style=\"font-style:normal;font-weight:400;\" class=\"wp-block-post-excerpt has-small-font-size\"><p class=\"wp-block-post-excerpt__excerpt\">Se voc\u00ea n\u00e3o sabe como implementar NPS, temos uma not\u00edcia importante: voc\u00ea pode estar perdendo clientes sem nem saber o [&hellip;] <\/p><\/div>\n<\/li><li class=\"wp-block-post post-57266 post type-post status-publish format-standard has-post-thumbnail category-experiencia-do-cliente-cx-pt-br category-pesquisa-de-satisfacao tag-nps-o-que-e entry\">\n<figure style=\"width:400px;height:230px;\" class=\"alignleft wp-block-post-featured-image\"><img decoding=\"async\" width=\"740\" height=\"494\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/05\/O-que-e-NPS.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"height:230px;object-fit:cover;\" \/><\/figure>\n\n<div class=\"taxonomy-category wp-block-post-terms\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/\" rel=\"tag\">Experi\u00eancia do cliente &#8211; CX<\/a><span class=\"wp-block-post-terms__separator\"> <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/pesquisa-de-satisfacao\/\" rel=\"tag\">Pesquisa de satisfa\u00e7\u00e3o<\/a><\/div>\n\n<h3 style=\"font-size:23px;font-style:normal;font-weight:500;text-transform:none;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/nps-o-que-e\/\" target=\"_self\" >NPS: o que \u00e9? Saiba tudo sobre o tema!<\/a><\/h3>\n\n<div style=\"font-style:normal;font-weight:400;\" class=\"wp-block-post-excerpt has-small-font-size\"><p class=\"wp-block-post-excerpt__excerpt\">Se j\u00e1 deu uma voltinha pelo mundo das pesquisas online para medir a satisfa\u00e7\u00e3o dos clientes da sua empresa (ou [&hellip;] <\/p><\/div>\n<\/li><\/ul>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-layout-1 wp-block-group-is-layout-flex\">\n\n<nav class=\"wp-block-query-pagination is-horizontal is-content-justification-left is-layout-flex wp-container-core-query-pagination-layout-1 wp-block-query-pagination-is-layout-flex\" aria-label=\"Pagina\u00e7\u00e3o\">\n\n\n<div class=\"wp-block-query-pagination-numbers\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"?query-150-page=2\">2<\/a>\n<a class=\"page-numbers\" href=\"?query-150-page=3\">3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"?query-150-page=259\">259<\/a><\/div>\n\n<a href=\"\/blog\/pt-br\/wp-json\/wp\/v2\/pages\/672112?query-150-page=2\" class=\"wp-block-query-pagination-next\">Pr\u00f3xima p\u00e1gina<span class='wp-block-query-pagination-next-arrow is-arrow-chevron' aria-hidden='true'>\u00bb<\/span><\/a>\n<\/nav><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#1c337f;font-size:19px\">Destaques<\/h4>\n\n\n<ul class=\"wp-block-latest-posts__list has-dates wp-block-latest-posts\"><li><div class=\"wp-block-latest-posts__featured-image alignleft\"><img decoding=\"async\" width=\"150\" height=\"100\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/10\/Feedback-do-cliente.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" style=\"max-width:84px;max-height:68px;\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/feedback-do-cliente\/\">Feedback do cliente para melhorar o desempenho do seu neg\u00f3cio<\/a><time datetime=\"2024-04-26T13:26:45-07:00\" class=\"wp-block-latest-posts__post-date\">abr 26, 2024<\/time><\/li>\n<li><div class=\"wp-block-latest-posts__featured-image alignleft\"><img decoding=\"async\" width=\"150\" height=\"100\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/03\/920.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"feedback do cliente\" style=\"max-width:84px;max-height:68px;\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/importancia-do-feedback-do-cliente\/\">Import\u00e2ncia do feedback do cliente: o pilar da excelencia empresarial<\/a><time datetime=\"2024-04-26T12:30:08-07:00\" class=\"wp-block-latest-posts__post-date\">abr 26, 2024<\/time><\/li>\n<li><div class=\"wp-block-latest-posts__featured-image alignleft\"><img decoding=\"async\" width=\"150\" height=\"100\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2023\/01\/etapas-da-jornada-do-cliente.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"etapas da jornada do cliente\" style=\"max-width:84px;max-height:68px;\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/jornada-do-cliente\/\">Jornada do cliente:  o que \u00e9, import\u00e2ncia e estrat\u00e9gias<\/a><time datetime=\"2024-04-25T11:16:21-07:00\" class=\"wp-block-latest-posts__post-date\">abr 25, 2024<\/time><\/li>\n<\/ul>\n\n<div class=\"banner-section wf-section\" lang=\"pt_br\" >\n\t\t\t\t<div class=\"right-column-container\">\n\t\t\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t\t\t<h3 class=\"h1-2\">Obtenha insights com +80 tipos de perguntas gr\u00e1tis<\/h3>\n\t\t\t\t\t\t<p class=\"paragraph-2\">Crie, envie e analise suas pesquisas em menos de 5 minutos!<\/p>\n\t\t\t\t\t\t<a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?lan=pt_BR\" target=\"_blank\" class=\"button w-button\" rel=\"noopener\">Criar conta gr\u00e1tis<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n<p class=\"tags_label\" style=\"text-transform:uppercase\">MAIS T\u00d3PICOS<\/p>\n\n\n<ul class=\"wp-block-categories-list wp-block-categories\">\t<li class=\"cat-item cat-item-1550\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/amostra-online\/\">Amostra Online<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-256\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/recursos-e-ferramentas\/artigos-de-parceiros\/\">Artigos de parceiros<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-1955\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/celular\/\">Celular<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-215\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/comunidade-online\/\">Comunidade online<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-226\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/recursos-e-ferramentas\/estudo-de-caso\/\">Estudo de caso<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-211\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/\">Experi\u00eancia do cliente &#8211; CX<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-216\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-funcionario-ex\/\">Experi\u00eancia do colaborador &#8211; EX<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-242\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/inqueritos\/\">Inqueritos<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-1080\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/integracoes\/\">Integra\u00e7\u00f5es<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-1164\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/mao-de-obra\/\">M\u00e3o de obra<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-221\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/recursos-e-ferramentas\/melhores-praticas\/\">Melhores pr\u00e1ticas<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-243\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/pesquisa-de-mercado\/\">Pesquisa de mercado<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-212\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/experiencia-do-cliente-cx-pt-br\/pesquisa-de-satisfacao\/\">Pesquisa de satisfa\u00e7\u00e3o<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-222\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/pesquisa-offline\/\">Pesquisa offline<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-223\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/pesquisa-online\/\">Pesquisa online<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-1954\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/pesquisas\/\">Pesquisas<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-217\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/produtos-questionpro\/\">Produtos QuestionPro<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-244\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/recursos-e-ferramentas\/\">Recursos e ferramentas<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-214\"><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/\">Software de pesquisa<\/a>\n<\/li>\n<\/ul><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bem-vindo ao blog da QuestionPro Selecione uma categoria para ver os conte\u00fados relacionados \u00daltimos artigos Veja os \u00faltimos artigos do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/wpmm-page-template.php","meta":{"_genesis_hide_title":true,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":true,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"full-width-content","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Software de pesquisa online | QuestionPro<\/title>\n<meta name=\"description\" content=\"Create online surveys and gather consumer insights with QuestionPro Online Survey Software. 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