{"id":73264,"date":"2019-07-12T01:00:59","date_gmt":"2019-07-12T08:00:59","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=73264"},"modified":"2019-07-12T01:00:59","modified_gmt":"2019-07-12T08:00:59","slug":"inquerito-operacional","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/pt-br\/inquerito-operacional\/","title":{"rendered":"Inqu\u00e9rito operacional: conhe\u00e7a as principais caracter\u00edsticas"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Um inqu\u00e9rito operacional \u00e9 um m\u00e9todo anal\u00edtico avan\u00e7ado que permite a solu\u00e7\u00e3o de problemas e a tomada de decis\u00f5es dentro das organiza\u00e7\u00f5es. Os m\u00e9todos mais utilizados incluem l\u00f3gica matem\u00e1tica, simula\u00e7\u00e3o, an\u00e1lise de redes, teoria de filas e teoria dos jogos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Com o uso do inqu\u00e9rito operacional, \u00e9 poss\u00edvel que os gestores das organiza\u00e7\u00f5es possam construir sistemas eficazes baseados em dados completos, considerar todas as alternativas poss\u00edveis, prever cuidadosamente os resultados e fazer uso de ferramentas e t\u00e9cnicas de decis\u00e3o.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Caracter\u00edsticas de um inqu\u00e9rito operacional<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Para investigar os problemas, use o m\u00e9todo cient\u00edfico de investiga\u00e7\u00e3o.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processo de inqu\u00e9rito come\u00e7a com a observa\u00e7\u00e3o de problemas e recolha de dados.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">O problema \u00e9 apresentado de forma quantitativa e somente assim a sua an\u00e1lise e avalia\u00e7\u00e3o s\u00e3o poss\u00edveis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Objetivo deste m\u00e9todo \u00e9 resolver problemas organizacionais.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9 respons\u00e1vel por encontrar a melhor alternativa para resolver o problema.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Para que este m\u00e9todo funcione, \u00e9 necess\u00e1rio trabalhar em equipa, esta deve ser composta por especialistas. <\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-weight: 400;\">Veja tamb\u00e9m:\u00a0<\/span><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/dados-primarios\/\"><span style=\"font-weight: 400;\">Qual \u00e9 a diferen\u00e7a entre os dados prim\u00e1rios e secund\u00e1rios?<\/span><\/a><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2><strong>Etapas do\u00a0inqu\u00e9rito<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Para realizar um inqu\u00e9rito operacional e encontrar a solu\u00e7\u00e3o para o problema estabelecido, \u00e9 necess\u00e1rio concluir as seguintes etapas:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Formule o problema:<\/b><span style=\"font-weight: 400;\"> Durante a investiga\u00e7\u00e3o, para que a solu\u00e7\u00e3o do problema tenha maior precis\u00e3o, \u00e9 importante identific\u00e1-lo e conhecer as consequ\u00eancias que ele tem na organiza\u00e7\u00e3o. Posteriormente, \u00e9 elaborado um referencial te\u00f3rico, os objetivos e limita\u00e7\u00f5es considerando qual a melhor solu\u00e7\u00e3o e qual m\u00e9todo a ser aplicado. Para completar o primeiro passo, os dados relacionados ao problema s\u00e3o recolhidos para identificar as vari\u00e1veis \u200b\u200be criar uma hip\u00f3tese.\u00a0<\/span><\/li>\n<\/ul>\n<blockquote><p>Convido voc\u00ea a ler: <a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/problema-de-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\">Problema de inqu\u00e9rito<\/a><\/p><\/blockquote>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Formula\u00e7\u00e3o do modelo matem\u00e1tico:<\/b><span style=\"font-weight: 400;\">\u00a0Quando o problema \u00e9 formulado, procuramos um modelo que o represente e que, ao mesmo tempo, contribua para a solu\u00e7\u00e3o. O modelo deve ser uma representa\u00e7\u00e3o abstrata da realidade que permita uma an\u00e1lise eficiente das op\u00e7\u00f5es que resolvem o problema.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Solu\u00e7\u00e3o do modelo matem\u00e1tico:<\/b><span style=\"font-weight: 400;\">\u00a0Uma vez estabelecido o modelo, o pr\u00f3ximo passo \u00e9 encontrar as vari\u00e1veis \u200b\u200bposs\u00edveis. Para resolv\u00ea-lo, \u00e9 necess\u00e1rio dar um valor \u00e0s vari\u00e1veis \u200b\u200bpara melhorar a efic\u00e1cia do sistema.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Valida\u00e7\u00e3o do modelo<\/b><span style=\"font-weight: 400;\">: Esta etapa da investiga\u00e7\u00e3o operativa consiste em verificar se a solu\u00e7\u00e3o atende aos requisitos do problema.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Implemente a solu\u00e7\u00e3o:<\/b><span style=\"font-weight: 400;\"> Ao verificar o modelo de solu\u00e7\u00e3o, o pr\u00f3ximo passo \u00e9 aplic\u00e1-lo. A equipa respons\u00e1vel deve informar sobre as atualiza\u00e7\u00f5es ao implementar o m\u00e9todo. Ao identificar o problema, os processos que foram usados \u200b\u200banteriormente devem ser modificados.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>Limita\u00e7\u00f5es do inqu\u00e9rito operacional<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geralmente, \u00e9 necess\u00e1rio simplificar o problema para control\u00e1-lo e resolv\u00ea-lo.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Os modelos s\u00f3 encontram a solu\u00e7\u00e3o para um objetivo.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Muitas vezes \u00e9 mais caro implementar o modelo do que os benef\u00edcios para a organiza\u00e7\u00e3o.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Na maioria dos problemas, as restri\u00e7\u00f5es n\u00e3o s\u00e3o consideradas.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">O inqu\u00e9rito operacional permite a solu\u00e7\u00e3o de problemas complexos atrav\u00e9s do uso de disciplinas m\u00faltiplas, por isso \u00e9 extremamente necess\u00e1rio conhecer esses sistemas para tomar melhores decis\u00f5es e aumentar a produtividade organizacional.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Convidamo-lo a ler: F<a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/formato-de-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\">ormato de inqu\u00e9rito ideal<\/a>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: left;\"><strong><span style=\"color: #505f82;\">Para agilizar o seu processo de trabalho e para que tenha recursos que enriquecem o seu projeto, utilize uma plataforma online de inqu\u00e9ritos profissional. <\/span><\/strong><\/h4>\n<h4 style=\"text-align: left;\"><strong><span style=\"color: #505f82;\">Convidamo-lo a conhecer a <a href=\"https:\/\/www.questionpro.com\/pt-br\/inqueritos.html\" target=\"_blank\" rel=\"noopener noreferrer\">QuestionPro<\/a>, uma solu\u00e7\u00e3o completa em inqu\u00e9ritos e estudos mercado.<\/span><\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/demonstracaopt.questionpro.com\/?custom1=blog.problema-de-inquerito\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Pedir demonstra\u00e7\u00e3o<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Um inqu\u00e9rito operacional \u00e9 um m\u00e9todo anal\u00edtico avan\u00e7ado que permite a solu\u00e7\u00e3o de problemas e a tomada de decis\u00f5es dentro [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":73265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[242],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inqu\u00e9rito operacional: conhe\u00e7a as principais caracter\u00edsticas<\/title>\n<meta name=\"description\" content=\"inqu\u00e9rito operacional: conhe\u00e7a esse m\u00e9todo e tome a melhor decis\u00e3o para atingir as metas da sua empresa. 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