

{"id":93503,"date":"2020-04-24T05:00:04","date_gmt":"2020-04-24T12:00:04","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=93503"},"modified":"2024-05-14T11:24:04","modified_gmt":"2024-05-14T18:24:04","slug":"shopper-insight","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/","title":{"rendered":"O que \u00e9 um shopper insight?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Neste artigo, falaremos sobre o que \u00e9 um shopper insight e como o conhecimento de seus clientes o ajudar\u00e1 a criar a estrat\u00e9gia de marketing certa para seus neg\u00f3cios.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conhecer o processo de compra de seus clientes \u00e9 muito importante. Pois a partir da\u00ed voc\u00ea ter\u00e1 descobertas importantes que ajudar\u00e3o voc\u00ea a expandir seus neg\u00f3cios.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">O que \u00e9 um shopper insight?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Um shopper insight \u00e9 uma ramo de shopper marketing que ajuda a direcionar uma estrat\u00e9gia de mercado; atrav\u00e9s de uma an\u00e1lise aprofundada do comportamento, h\u00e1bitos, percep\u00e7\u00f5es e experi\u00eancia dos compradores dentro e perto da loja.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Em geral, um shopper insight \u00e9 um elemento de toda a estrat\u00e9gia de marketing de uma marca. \u00c9 importante que a empresa entenda e interprete o contexto de todos os fatores que podem afet\u00e1-la. Como por exemplo, produtos, pre\u00e7os, publicidade, promo\u00e7\u00f5es e posicionamento.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">O shopper marketing tem como objetivo entender o papel que a experi\u00eancia desempenha na inten\u00e7\u00e3o do consumidor de comprar; e em sua lealdade \u00e0 marca.<\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/personalizar-a-experiencia-do-cliente\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">Como personalizar a experi\u00eancia do cliente?<\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Caracter\u00edsticas de um shopper insight<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Agora que voc\u00ea j\u00e1 sabe o que \u00e9 um shopper insight, conhe\u00e7a suas principais caracter\u00edsticas:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A pesquisa se concentra em aspectos espec\u00edficos do consumidor, como quando, por que e como eles interagem ou percebem uma marca.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Se concentram em conhecer o consumidor: demografia, estilo de vida, h\u00e1bitos de compra, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Um de seus objetivos \u00e9 conhecer os usos que o consumidor d\u00e1 a seus produtos ou produtos similares de outras marcas.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Permite saber como as pessoas se sentem em rela\u00e7\u00e3o \u00e0 sua marca e \u00e0 concorr\u00eancia.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ajuda as marcas a identificar uma maneira eficiente e eficaz de alcan\u00e7ar os objetivos estabelecidos.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A investiga\u00e7\u00e3o se concentra em aspectos espec\u00edficos do consumidor, como quando, por que e como eles interagem ou percebem uma marca.<\/span><\/li>\n<\/ul>\n<p>Leia tamb\u00e9m: <a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/promocao-de-vendas-quais-os-tipos-e-como-criar-uma-promocao-exitosa\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">Promo\u00e7\u00e3o de vendas: quais os tipos e como criar uma promo\u00e7\u00e3o exitosa.<\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Tipos de investiga\u00e7\u00e3o<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Para executar um programa de percep\u00e7\u00e3o do comprador, existem tr\u00eas tipos de informa\u00e7\u00f5es obtidas:<\/span><\/p>\n<p><b>An\u00e1lise direto<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Consiste em acompanhar o cliente at\u00e9 o local onde realiza a compra, realizar entrevistas no estabelecimento, realizar uma an\u00e1lise do fluxo de visitas, observar os h\u00e1bitos de compra, obter informa\u00e7\u00f5es atrav\u00e9s de pesquisas f2f ou grupo focal, etc.<\/span><\/p>\n<p>Saiba mais sobre a\u00a0<a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/comunicacao-omnicanal-ou-multicanal\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">Comunica\u00e7\u00e3o omnicanal ou multicanal<\/a><\/p>\n<p><b>Estudos sindicados<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Estudos sindicados s\u00e3o aqueles em que os resultados e os custos da pesquisa s\u00e3o compartilhados entre v\u00e1rios clientes.<\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/mystery-shopper\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">Como fazer um Mystery Shopper Studio?<\/a><\/p>\n<p><b>An\u00e1lise da experi\u00eancia de compra<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Consiste em conhecer os tipos de compras feitas pelo cliente, seus objetivos e os elementos que influenciam suas decis\u00f5es.<\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/valor-do-produto-versus-preco-como-definir-e-melhorar\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">Valor do produto x pre\u00e7o: como definir e tra\u00e7ar estrat\u00e9gias?<\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Como obter informa\u00e7\u00e3o de um shopper insight<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Para obter informa\u00e7\u00f5es de um shopper insight, existem algumas ferramentas e m\u00e9todos que podem ser executados com o objetivo de obter um conhecimento completo sobre a personalidade do comprador.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Um desses m\u00e9todos \u00e9 uma comunidade on-line, uma plataforma na qual os usu\u00e1rios podem construir, em conjunto, uma rede de informa\u00e7\u00f5es composta por seus h\u00e1bitos de compra, prefer\u00eancias em rela\u00e7\u00e3o a canais e produtos de distribui\u00e7\u00e3o em particular, sentimentos em rela\u00e7\u00e3o \u00e0 experi\u00eancia com a marca, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dessa forma, as empresas podem fazer os ajustes necess\u00e1rios e criar diferentes estrat\u00e9gias de marketing, desenvolver campanhas apropriadas; e melhorar a rota no mapa de experi\u00eancia do cliente, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Com as comunidades online, \u00e9 poss\u00edvel atribuir tarefas diferentes aos usu\u00e1rios que podem concluir durante o dia a dia; bem como descobrir como reagem e quais s\u00e3o seus comportamentos de compra.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Se depois de saber o que \u00e9 um shopper insights, voc\u00ea deseja realizar uma pesquisa on-line e aprender mais sobre o comportamento de seus consumidores, agende uma demonstra\u00e7\u00e3o on-line e conhecer todas as ferramentas que a QuestionPro possui para alcan\u00e7\u00e1-lo.<\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/qualidade-do-atendimento\/\" target=\"_blank\" rel=\"bookmark noopener noreferrer\">5 maneiras de obter um servi\u00e7o de qualidade do atendimento ao cliente<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Para agilizar seu processo de trabalho e para que tenha recursos que enriquecem seu projeto de pesquisa, utilize uma plataforma online de pesquisa, te convido a conhecer a<\/span><a href=\"https:\/\/www.questionpro.com\/pt-br\/\"><span style=\"font-weight: 400;\"> Questionpro<\/span><\/a><span style=\"font-weight: 400;\">, uma solu\u00e7\u00e3o completa em pesquisa e intelig\u00eancia de mercado.\u00a0<\/span><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/EPKW5TZxSIk\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Siga-nos nas redes sociais e receba sempre dicas e novidades:<\/span><a href=\"https:\/\/www.facebook.com\/QuestionPro.Pesquisas.Online\/\"><span style=\"font-weight: 400;\"> Facebook<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/twitter.com\/QuestionProBr\"><span style=\"font-weight: 400;\"> Twitter<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.linkedin.com\/company\/questionpro-br\/\"><span style=\"font-weight: 400;\"> Linkedin<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.instagram.com\/questionprobr\"> <span style=\"font-weight: 400;\">Instagram<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Neste artigo, falaremos sobre o que \u00e9 um shopper insight e como o conhecimento de seus clientes o ajudar\u00e1 a [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":93504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[243,223],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shopper insight: conhe\u00e7a as principais caracter\u00edsticas<\/title>\n<meta name=\"description\" content=\"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shopper insight: conhe\u00e7a as principais caracter\u00edsticas\" \/>\n<meta property=\"og:description\" content=\"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-24T12:00:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-14T18:24:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/03\/1174.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Diandra Bernardino\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Diandra Bernardino\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\"},\"author\":{\"name\":\"Diandra Bernardino\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/47e792142dc9e1f338842731e1c685fc\"},\"headline\":\"O que \u00e9 um shopper insight?\",\"datePublished\":\"2020-04-24T12:00:04+00:00\",\"dateModified\":\"2024-05-14T18:24:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\"},\"wordCount\":745,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization\"},\"articleSection\":[\"Pesquisa de mercado\",\"Pesquisa online\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\",\"name\":\"Shopper insight: conhe\u00e7a as principais caracter\u00edsticas\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#website\"},\"datePublished\":\"2020-04-24T12:00:04+00:00\",\"dateModified\":\"2024-05-14T18:24:04+00:00\",\"description\":\"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Software de pesquisa\",\"item\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Pesquisa online\",\"item\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/pesquisa-online\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"O que \u00e9 um shopper insight?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/47e792142dc9e1f338842731e1c685fc\",\"name\":\"Diandra Bernardino\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/43cd71d1b10fdee9d747761d08fe25f6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/43cd71d1b10fdee9d747761d08fe25f6?s=96&d=mm&r=g\",\"caption\":\"Diandra Bernardino\"},\"url\":\"https:\/\/www.questionpro.com\/blog\/pt-br\/author\/diandra\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shopper insight: conhe\u00e7a as principais caracter\u00edsticas","description":"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/","og_locale":"pt_BR","og_type":"article","og_title":"Shopper insight: conhe\u00e7a as principais caracter\u00edsticas","og_description":"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.","og_url":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2020-04-24T12:00:04+00:00","article_modified_time":"2024-05-14T18:24:04+00:00","og_image":[{"width":900,"height":600,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/03\/1174.jpg","type":"image\/jpeg"}],"author":"Diandra Bernardino","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"Escrito por":"Diandra Bernardino","Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/"},"author":{"name":"Diandra Bernardino","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/47e792142dc9e1f338842731e1c685fc"},"headline":"O que \u00e9 um shopper insight?","datePublished":"2020-04-24T12:00:04+00:00","dateModified":"2024-05-14T18:24:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/"},"wordCount":745,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization"},"articleSection":["Pesquisa de mercado","Pesquisa online"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/","url":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/","name":"Shopper insight: conhe\u00e7a as principais caracter\u00edsticas","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#website"},"datePublished":"2020-04-24T12:00:04+00:00","dateModified":"2024-05-14T18:24:04+00:00","description":"Saiba o que \u00e9 um shopper insight, caracter\u00edsticas e como coletar as informa\u00e7\u00f5es para conhecer em profundidade o processo de compra de seus consumidores.","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/shopper-insight\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.questionpro.com\/blog\/pt-br\/"},{"@type":"ListItem","position":2,"name":"Software de pesquisa","item":"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/"},{"@type":"ListItem","position":3,"name":"Pesquisa online","item":"https:\/\/www.questionpro.com\/blog\/pt-br\/category\/software-de-pesquisa\/pesquisa-online\/"},{"@type":"ListItem","position":4,"name":"O que \u00e9 um shopper insight?"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#website","url":"https:\/\/www.questionpro.com\/blog\/pt-br\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/pt-br\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/pt-br\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/47e792142dc9e1f338842731e1c685fc","name":"Diandra Bernardino","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.questionpro.com\/blog\/pt-br\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/43cd71d1b10fdee9d747761d08fe25f6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/43cd71d1b10fdee9d747761d08fe25f6?s=96&d=mm&r=g","caption":"Diandra Bernardino"},"url":"https:\/\/www.questionpro.com\/blog\/pt-br\/author\/diandra\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/03\/1174.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/03\/1174.jpg","author_info":{"display_name":"Diandra Bernardino","author_link":"https:\/\/www.questionpro.com\/blog\/pt-br\/author\/diandra\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/posts\/93503"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/comments?post=93503"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/posts\/93503\/revisions"}],"predecessor-version":[{"id":870855,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/posts\/93503\/revisions\/870855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/media\/93504"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/media?parent=93503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/categories?post=93503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/pt-br\/wp-json\/wp\/v2\/tags?post=93503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}