Driven by a range of forces such as rapid technological innovations, internet, mobile devices, social media and analytics, the Market Research Industry is in a state of change and disruption. Every year the pace of innovation in the industry increases and 2015 has been no exception. This creates a whole host of exciting avenues for brands and service providers alike….

 

In this week’s webinar our speakers discussed the unique role that Online Communities play in today’s digitalized world, highlighting the importance of customer engagement and how it can improve your customers experience. Additionally, our speakers highlighted how an online platform, such as QuestionPro Communities, can provide businesses and organizations the right environment and tools for such engaging activities.