Come One, Come all: Top 3 Reasons to Have a Community Member Portal In a recent post, I talked about the benefits of converting your customer list into a community. This is what savvy companies…

My husband is a die-hard fan of DC comics. This morning, while having coffee, he told me that he wants to create an online community for DC comics fans. The criteria for this community is…

Live Discussions You’ve heard the horror story before, I’m sure. In fact, you have probably lived it. All you want to do is run a few focus groups in a couple of key cities across…