

{"id":971046,"date":"2017-05-09T06:00:05","date_gmt":"2017-05-09T13:00:05","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e0%b9%84%e0%b8%a1%e0%b9%88%e0%b9%83%e0%b8%8a%e0%b9%88%e0%b9%81%e0%b8%84%e0%b9%88%e0%b8%95%e0%b8%b1%e0%b8%a7%e0%b9%80%e0%b8%a5%e0%b8%82-%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b9%83%e0%b8%8a%e0%b9%89-nps\/"},"modified":"2024-07-16T23:10:15","modified_gmt":"2024-07-17T06:10:15","slug":"%e0%b9%84%e0%b8%a1%e0%b9%88%e0%b9%83%e0%b8%8a%e0%b9%88%e0%b9%81%e0%b8%84%e0%b9%88%e0%b8%95%e0%b8%b1%e0%b8%a7%e0%b9%80%e0%b8%a5%e0%b8%82-%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b9%83%e0%b8%8a%e0%b9%89-nps","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/th\/%e0%b9%84%e0%b8%a1%e0%b9%88%e0%b9%83%e0%b8%8a%e0%b9%88%e0%b9%81%e0%b8%84%e0%b9%88%e0%b8%95%e0%b8%b1%e0%b8%a7%e0%b9%80%e0%b8%a5%e0%b8%82-%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b9%83%e0%b8%8a%e0%b9%89-nps\/","title":{"rendered":"\u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e15\u0e31\u0e27\u0e40\u0e25\u0e02: \u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 NPS \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32"},"content":{"rendered":"<p>\u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e28\u0e36\u0e01\u0e29\u0e32\u0e02\u0e2d\u0e07 Walker \u0e20\u0e32\u0e22\u0e43\u0e19\u0e1b\u0e35 2020 \u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e08\u0e30\u0e41\u0e0b\u0e07\u0e2b\u0e19\u0e49\u0e32\u0e23\u0e32\u0e04\u0e32\u0e41\u0e25\u0e30\u0e1c\u0e25\u0e34\u0e15\u0e20\u0e31\u0e13\u0e11\u0e4c\u0e43\u0e19\u0e10\u0e32\u0e19\u0e30\u0e15\u0e31\u0e27\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e17\u0e35\u0e48\u0e2a\u0e4d\u0e32\u0e04\u0e31\u0e0d\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e41\u0e1a\u0e23\u0e19\u0e14\u0e4c \u0e04\u0e38\u0e13\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e14\u0e35\u0e41\u0e04\u0e48\u0e44\u0e2b\u0e19\u0e43\u0e19\u0e1b\u0e31\u0e08\u0e08\u0e38\u0e1a\u0e31\u0e19?<\/p>\n<p>\u0e01\u0e32\u0e23\u0e15\u0e2d\u0e1a\u0e2a\u0e19\u0e2d\u0e07\u0e41\u0e25\u0e30\u0e40\u0e01\u0e34\u0e19\u0e04\u0e27\u0e32\u0e21\u0e04\u0e32\u0e14\u0e2b\u0e27\u0e31\u0e07\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e44\u0e21\u0e48\u0e40\u0e04\u0e22\u0e21\u0e35\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e4d\u0e32\u0e04\u0e31\u0e0d\u0e40\u0e17\u0e48\u0e32\u0e43\u0e19\u0e42\u0e25\u0e01\u0e14\u0e34\u0e08\u0e34\u0e17\u0e31\u0e25\u0e43\u0e19\u0e1b\u0e31\u0e08\u0e08\u0e38\u0e1a\u0e31\u0e19 \u0e44\u0e21\u0e48\u0e27\u0e48\u0e32\u0e04\u0e38\u0e13\u0e08\u0e30\u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e32\u0e22\u0e01\u0e32\u0e23\u0e1a\u0e34\u0e19\u0e2b\u0e23\u0e37\u0e2d\u0e1c\u0e39\u0e49\u0e04\u0e49\u0e32\u0e1b\u0e25\u0e35\u0e01 \u0e04\u0e38\u0e13\u0e15\u0e49\u0e2d\u0e07\u0e04\u0e34\u0e14\u0e43\u0e2b\u0e49\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e2d\u0e2d\u0e01\u0e44\u0e1b\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e17\u0e32\u0e07\u0e01\u0e32\u0e22\u0e20\u0e32\u0e1e\u0e41\u0e25\u0e30\u0e14\u0e34\u0e08\u0e34\u0e17\u0e31\u0e25\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e44\u0e14\u0e49\u0e14\u0e35\u0e22\u0e34\u0e48\u0e07\u0e02\u0e36\u0e49\u0e19\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e21\u0e39\u0e25\u0e04\u0e48\u0e32\u0e15\u0e25\u0e2d\u0e14\u0e2d\u0e32\u0e22\u0e38\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e2a\u0e39\u0e07\u0e02\u0e36\u0e49\u0e19<\/p>\n<p>\u0e2b\u0e25\u0e32\u0e22\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e43\u0e0a\u0e49 Net Promoter Score (NPS) \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e27\u0e31\u0e14\u0e04\u0e27\u0e32\u0e21\u0e20\u0e31\u0e01\u0e14\u0e35\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2d\u0e22\u0e39\u0e48\u0e41\u0e25\u0e49\u0e27 \u0e41\u0e15\u0e48\u0e2a\u0e34\u0e48\u0e07\u0e17\u0e35\u0e48\u0e04\u0e19\u0e2a\u0e48\u0e27\u0e19\u0e43\u0e2b\u0e0d\u0e48\u0e44\u0e21\u0e48\u0e23\u0e39\u0e49\u0e01\u0e47\u0e04\u0e37\u0e2d NPS \u0e40\u0e1b\u0e47\u0e19\u0e21\u0e32\u0e01\u0e01\u0e27\u0e48\u0e32\u0e15\u0e31\u0e27\u0e0a\u0e35\u0e49\u0e27\u0e31\u0e14 NPS \u0e27\u0e31\u0e14\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e21\u0e1a\u0e39\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e21\u0e37\u0e48\u0e2d\u0e40\u0e27\u0e25\u0e32\u0e1c\u0e48\u0e32\u0e19\u0e44\u0e1b \u0e42\u0e14\u0e22\u0e43\u0e2b\u0e49\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e17\u0e35\u0e48\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e44\u0e14\u0e49 \u0e01\u0e32\u0e23\u0e27\u0e31\u0e14\u0e41\u0e25\u0e30\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e15\u0e32\u0e21\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 NPS \u0e40\u0e1b\u0e47\u0e19\u0e01\u0e38\u0e0d\u0e41\u0e08\u0e2a\u0e4d\u0e32\u0e04\u0e31\u0e0d\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e08\u0e32\u0e01\u0e04\u0e39\u0e48\u0e41\u0e02\u0e48\u0e07\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e41\u0e25\u0e30\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e01\u0e32\u0e23\u0e23\u0e31\u0e01\u0e29\u0e32\u0e41\u0e25\u0e30\u0e23\u0e32\u0e22\u0e44\u0e14\u0e49<\/p>\n<p><a href=\"http:\/\/info.questionpro.com\/nps-customer-experience-shep-hyken\" target=\"_blank\" rel=\"noopener\">\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e31\u0e21\u0e21\u0e19\u0e32\u0e1c\u0e48\u0e32\u0e19\u0e40\u0e27\u0e47\u0e1a\u0e1e\u0e34\u0e40\u0e28\u0e29\u0e19\u0e35\u0e49<\/a> CX Expert Shep Hyken \u0e08\u0e30\u0e2a\u0e2d\u0e19\u0e27\u0e34\u0e18\u0e35\u0e27\u0e31\u0e14\u0e04\u0e30\u0e41\u0e19\u0e19\u0e42\u0e1b\u0e23\u0e42\u0e21\u0e40\u0e15\u0e2d\u0e23\u0e4c\u0e2a\u0e38\u0e17\u0e18\u0e34\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e21\u0e2d\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e17\u0e35\u0e48\u0e14\u0e35\u0e22\u0e34\u0e48\u0e07\u0e02\u0e36\u0e49\u0e19\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e17\u0e31\u0e49\u0e07\u0e2b\u0e21\u0e14\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a Net Promoter Score \u0e41\u0e25\u0e30\u0e27\u0e34\u0e18\u0e35\u0e17\u0e35\u0e48\u0e04\u0e38\u0e13\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e0a\u0e49\u0e04\u0e30\u0e41\u0e19\u0e19\u0e14\u0e31\u0e07\u0e01\u0e25\u0e48\u0e32\u0e27\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e27\u0e31\u0e14\u0e41\u0e25\u0e30\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13<\/p>\n<p><strong>\u0e27\u0e31\u0e19\u0e17\u0e35\u0e48: <\/strong>24 \u0e1e\u0e24\u0e29\u0e20\u0e32\u0e04\u0e21 2017<\/p>\n<p><strong>\u0e40\u0e27\u0e25\u0e32: <\/strong>11:00 \u0e19. PT \/ 1:00 \u0e19. CT \/ 2:00 \u0e19. ET<\/p>\n<p><strong>\u0e04\u0e38\u0e13\u0e08\u0e30\u0e44\u0e14\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49:<\/strong><br \/>\n1. \u0e40\u0e17\u0e23\u0e19\u0e14\u0e4c CX \u0e43\u0e19\u0e1b\u0e35 2017<br \/>\n2. \u0e04\u0e27\u0e32\u0e21\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<br \/>\n3. \u0e27\u0e34\u0e18\u0e35\u0e27\u0e31\u0e14 CX \u0e41\u0e25\u0e30\u0e15\u0e31\u0e27\u0e0a\u0e35\u0e49\u0e27\u0e31\u0e14<br \/>\n4. CX \u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c\u0e02\u0e2d\u0e07\u0e23\u0e32\u0e22\u0e44\u0e14\u0e49<br \/>\n5. \u0e27\u0e34\u0e18\u0e35\u0e22\u0e2d\u0e14\u0e19\u0e34\u0e22\u0e21\u0e43\u0e19\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07 CX<\/p>\n<p>\u0e21\u0e32\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e14\u0e49\u0e32\u0e19 CX \u0e41\u0e25\u0e30 <a href=\"http:\/\/info.questionpro.com\/nps-customer-experience-shep-hyken\">\u0e40\u0e02\u0e49\u0e32\u0e23\u0e48\u0e27\u0e21<\/a> \u0e01\u0e32\u0e23\u0e2a\u0e31\u0e21\u0e21\u0e19\u0e32\u0e1c\u0e48\u0e32\u0e19\u0e40\u0e27\u0e47\u0e1a\u0e1f\u0e23\u0e35\u0e19\u0e35\u0e49\u0e41\u0e25\u0e30\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e08\u0e32\u0e01 Shep Hyken \u0e1c\u0e39\u0e49\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e14\u0e49\u0e32\u0e19\u0e2d\u0e38\u0e15\u0e2a\u0e32\u0e2b\u0e01\u0e23\u0e23\u0e21 CX!<\/p>\n<p><a href=\"http:\/\/info.questionpro.com\/nps-customer-experience-shep-hyken\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-41872\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/05\/Reserve-My-Spot-button-1.png\" alt=\"\u0e08\u0e2d\u0e07 My Spot Question \u0e01\u0e32\u0e23\u0e2a\u0e31\u0e21\u0e21\u0e19\u0e32\u0e1c\u0e48\u0e32\u0e19\u0e40\u0e27\u0e47\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 Pro\" width=\"202\" height=\"54\"><\/a><\/p>\n<p class=\"p1\"><strong>\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e21\u0e2d\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e17\u0e35\u0e48\u0e22\u0e2d\u0e14\u0e40\u0e22\u0e35\u0e48\u0e22\u0e21\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e14\u0e49\u0e27\u0e22 <a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\">QuestionPro CX<\/a> \u0e2b\u0e23\u0e37\u0e2d\u0e44\u0e21\u0e48?<\/strong> \u0e04\u0e49\u0e19\u0e1e\u0e1a\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e27\u0e34\u0e18\u0e35\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e43\u0e19\u0e17\u0e38\u0e01\u0e08\u0e38\u0e14\u0e2a\u0e31\u0e21\u0e1c\u0e31\u0e2a\u0e41\u0e25\u0e30\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e1e\u0e27\u0e01\u0e40\u0e02\u0e32\u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19\u0e41\u0e1a\u0e23\u0e19\u0e14\u0e4c<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\"><button>\u0e40\u0e02\u0e49\u0e32\u0e16\u0e36\u0e07\u0e01\u0e32\u0e23\u0e17\u0e14\u0e25\u0e2d\u0e07\u0e43\u0e0a\u0e49 CX \u0e1f\u0e23\u0e35 10 \u0e27\u0e31\u0e19\u0e15\u0e2d\u0e19\u0e19\u0e35\u0e49<\/button><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><b>\u0e01\u0e32\u0e23\u0e15\u0e48\u0e2d\u0e2a\u0e39\u0e49 Shep<\/b><b>Hyken<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-41878 alignleft\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/05\/Shep-Hyken.png\" alt=\"\u0e20\u0e32\u0e1e\" width=\"161\" height=\"168\"><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.hyken.com\" target=\"_blank\" rel=\"noopener\">Shep Hyken<\/a> \u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e01\u0e48\u0e2d\u0e15\u0e31\u0e49\u0e07 The Customer Focus \u0e1c\u0e39\u0e49\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e14\u0e49\u0e32\u0e19\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e17\u0e35\u0e48\u0e1b\u0e23\u0e36\u0e01\u0e29\u0e32 C-Suite \u0e02\u0e2d\u0e07 The C-Suite Network \u0e41\u0e25\u0e30\u0e19\u0e31\u0e01\u0e40\u0e02\u0e35\u0e22\u0e19\u0e2b\u0e19\u0e31\u0e07\u0e2a\u0e37\u0e2d\u0e02\u0e32\u0e22\u0e14\u0e35 \u0e40\u0e02\u0e32\u0e40\u0e1b\u0e47\u0e19\u0e19\u0e31\u0e01\u0e40\u0e02\u0e35\u0e22\u0e19\u0e2b\u0e19\u0e31\u0e07\u0e2a\u0e37\u0e2d\u0e02\u0e32\u0e22\u0e14\u0e35\u0e02\u0e2d\u0e07 New York Times \u0e41\u0e25\u0e30 Wall Street Journal \u0e41\u0e25\u0e30\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e41\u0e15\u0e48\u0e07\u0e15\u0e31\u0e49\u0e07\u0e43\u0e2b\u0e49\u0e40\u0e02\u0e49\u0e32\u0e2a\u0e39\u0e48\u0e2b\u0e2d\u0e40\u0e01\u0e35\u0e22\u0e23\u0e15\u0e34\u0e22\u0e28\u0e02\u0e2d\u0e07\u0e2a\u0e21\u0e32\u0e04\u0e21\u0e27\u0e34\u0e17\u0e22\u0e32\u0e01\u0e23\u0e41\u0e2b\u0e48\u0e07\u0e0a\u0e32\u0e15\u0e34\u0e2a\u0e4d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e4d\u0e32\u0e40\u0e23\u0e47\u0e08\u0e15\u0e25\u0e2d\u0e14\u0e0a\u0e35\u0e27\u0e34\u0e15\u0e43\u0e19\u0e2d\u0e32\u0e0a\u0e35\u0e1e\u0e01\u0e32\u0e23\u0e1e\u0e39\u0e14 \u0e40\u0e02\u0e32\u0e21\u0e38\u0e48\u0e07\u0e40\u0e19\u0e49\u0e19\u0e44\u0e1b\u0e17\u0e35\u0e48\u0e01\u0e32\u0e23\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e19\u0e48\u0e32\u0e17\u0e36\u0e48\u0e07\u0e01\u0e32\u0e23\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e23\u0e48\u0e27\u0e21\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e25\u0e30\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e20\u0e31\u0e01\u0e14\u0e35\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e28\u0e36\u0e01\u0e29\u0e32\u0e02\u0e2d\u0e07 Walke 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