{"id":199,"name":"Nick Macfarlane","url":"https:\/\/www.questionpro.com\/cx\/","description":"","link":"https:\/\/www.questionpro.com\/blog\/th\/author\/nick-macfarlane\/","slug":"nick-macfarlane","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/6176aa24700a69ef70f3c1d2476f7c7e?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/6176aa24700a69ef70f3c1d2476f7c7e?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/6176aa24700a69ef70f3c1d2476f7c7e?s=96&d=mm&r=g"},"meta":[],"yoast_head":"\n