{"id":1009113,"date":"2023-08-07T11:00:00","date_gmt":"2023-08-07T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/hasta-guvenligi-nedir-onemi-hastaneler-icin-ipuclari\/"},"modified":"2025-02-13T02:18:20","modified_gmt":"2025-02-13T09:18:20","slug":"hasta-guvenligi-nedir-onemi-hastaneler-icin-ipuclari","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/hasta-guvenligi-nedir-onemi-hastaneler-icin-ipuclari\/","title":{"rendered":"Hasta G\u00fcvenli\u011fi: Nedir, \u00d6nemi + Hastaneler i\u00e7in \u0130pu\u00e7lar\u0131"},"content":{"rendered":"\n<p>Hasta g\u00fcvenli\u011fi, hastalar\u0131n refah\u0131n\u0131 ve g\u00fcvenini do\u011frudan etkiledi\u011fi i\u00e7in sa\u011fl\u0131k sekt\u00f6r\u00fcnde \u00f6nemli bir rol oynamaktad\u0131r. Hastalar i\u00e7in g\u00fcvenli bir ortam sa\u011flamak, d\u00fcnyan\u0131n her yerindeki sa\u011fl\u0131k kurulu\u015flar\u0131 i\u00e7in birincil hedeftir. <\/p>\n\n<p>Bu \u00f6nlemler, t\u0131bbi hatalar\u0131n \u00f6nlenmesini, advers olaylar\u0131n azalt\u0131lmas\u0131n\u0131 ve genel sa\u011fl\u0131k hizmetleri ara\u015ft\u0131rma ve kalitesinin iyile\u015ftirilmesini vurgulad\u0131\u011f\u0131 i\u00e7in etkili ve \u015fefkatli tedavi sa\u011flanmas\u0131nda \u00e7ok \u00f6nemlidir.<\/p>\n\n<p>Bu blogda, hasta g\u00fcvenli\u011finin \u00f6nemine ve hastaneler i\u00e7in stratejik eylem ipu\u00e7lar\u0131na bakaca\u011f\u0131z. Hasta g\u00fcvenli\u011finin ola\u011fan\u00fcst\u00fc sa\u011fl\u0131k hizmeti deneyimleri sunman\u0131n temelinde nas\u0131l yer ald\u0131\u011f\u0131na bir g\u00f6z atal\u0131m. <\/p>\n\n<h2 class=\"wp-block-heading\">Hasta G\u00fcvenli\u011fi Nedir?<\/h2>\n\n<p>Hasta g\u00fcvenli\u011fi, sa\u011fl\u0131k hizmeti al\u0131rken hastalar\u0131n zarar g\u00f6rmesini azaltma ve \u00f6nleme uygulamas\u0131d\u0131r. Sa\u011fl\u0131k kurumlar\u0131nda bir g\u00fcvenlik k\u00fclt\u00fcr\u00fc olu\u015fturmak ve hastalar\u0131n refah\u0131na zarar verebilecek t\u0131bbi hatalar, enfeksiyonlar ve di\u011fer ho\u015f olmayan olaylar\u0131n riskini azaltan stratejiler uygulamak anlam\u0131na gelir. <\/p>\n\n<p><strong><em>D\u00fcnya Sa\u011fl\u0131k \u00d6rg\u00fct\u00fc&#8217;n\u00fcn Hasta G\u00fcvenli\u011fi i\u00e7in D\u00fcnya \u0130ttifak\u0131&#8217;n\u0131n k\u00fcresel fark\u0131ndal\u0131\u011f\u0131 te\u015fvik etmesiyle birlikte, \u015fu anda bir\u00e7ok \u00fclkede kabul g\u00f6rmektedir.<\/em><\/strong><\/p>\n\n<p>Hasta g\u00fcvenli\u011fi, a\u015fa\u011f\u0131dakiler de dahil olmak \u00fczere \u00e7e\u015fitli hususlar\u0131 i\u00e7erir:<\/p>\n\n<ul>\n<li><strong>T\u0131bbi Hatalar\u0131n \u00d6nlenmesi: <\/strong>Te\u015fhis, tedavi, ila\u00e7 uygulamas\u0131 ve di\u011fer sa\u011fl\u0131k hizmeti s\u00fcre\u00e7lerindeki t\u0131bbi hatalar\u0131 belirleme ve \u00f6nleme \u00e7abalar\u0131.<\/li>\n\n\n\n<li><strong>Enfeksiyon kontrol\u00fc: <\/strong>Uygun sanitasyon, el hijyeni ve izolasyon \u00f6nlemleri yoluyla sa\u011fl\u0131k hizmetiyle ili\u015fkili enfeksiyonlar\u0131 (HAI) \u00f6nlemek i\u00e7in ad\u0131mlar atmak.<\/li>\n\n\n\n<li><strong>\u0130la\u00e7 G\u00fcvenli\u011fi: <\/strong>Advers ila\u00e7 olaylar\u0131n\u0131 \u00f6nlemek i\u00e7in ila\u00e7lar\u0131n do\u011fru re\u00e7etelenmesini, da\u011f\u0131t\u0131lmas\u0131n\u0131 ve uygulanmas\u0131n\u0131 sa\u011flamak.<\/li>\n\n\n\n<li><strong>\u0130leti\u015fim ve Devir Teslim:<\/strong> Yanl\u0131\u015f anlamalar\u0131 ve \u00f6nlenebilir hatalar\u0131 \u00f6nlemek i\u00e7in sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131 aras\u0131nda ve hasta devir teslimleri s\u0131ras\u0131nda etkili ileti\u015fim.<\/li>\n\n\n\n<li><strong>Hasta Kat\u0131l\u0131m\u0131: <\/strong>Hastalar\u0131 bak\u0131m kararlar\u0131na dahil etmek, hastal\u0131klar\u0131 hakk\u0131nda e\u011fitim sunmak ve tedavi planlar\u0131na aktif olarak kat\u0131lmalar\u0131n\u0131 te\u015fvik etmek.<\/li>\n\n\n\n<li><strong>Personel E\u011fitimi ve Yetkinli\u011fi:<\/strong> Sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131n\u0131n rollerinde iyi e\u011fitimli ve yetkin olmalar\u0131n\u0131 sa\u011flamak ve en iyi t\u0131bbi uygulamalar konusunda g\u00fcncel kalmak i\u00e7in s\u00fcrekli e\u011fitim almak.<\/li>\n\n\n\n<li><strong>G\u00fcvenlik K\u00fclt\u00fcr\u00fc: <\/strong>Sa\u011fl\u0131k kurumlar\u0131 i\u00e7erisinde hasta g\u00fcvenli\u011fine \u00f6ncelik veren, g\u00fcvenlik sorunlar\u0131n\u0131n raporlanmas\u0131n\u0131 te\u015fvik eden ve cezaland\u0131r\u0131c\u0131 olmayan bir \u00f6\u011frenme ve iyile\u015ftirme ortam\u0131n\u0131 destekleyen bir k\u00fclt\u00fcr\u00fcn te\u015fvik edilmesi.<\/li>\n\n\n\n<li><strong>S\u00fcrekli \u0130yile\u015ftirme: <\/strong>Sa\u011fl\u0131k s\u00fcre\u00e7lerinde ve hasta g\u00fcvenli\u011finde iyile\u015ftirmelere yol a\u00e7an advers olaylar\u0131n ve ramak kala olaylar\u0131n raporlanmas\u0131 ve analiz edilmesi i\u00e7in sistemler kurulmas\u0131.<\/li>\n<\/ul>\n\n<p>Hasta g\u00fcvenli\u011fi, y\u00fcksek kaliteli sa\u011fl\u0131k hizmetlerinin \u00fczerine in\u015fa edildi\u011fi temeldir. Sa\u011fl\u0131k sekt\u00f6r\u00fcnde buna \u00f6ncelik verme konusunda sars\u0131lmaz bir kararl\u0131l\u0131k vard\u0131r. <\/p>\n\n<h2 class=\"wp-block-heading\">Hasta G\u00fcvenli\u011finin \u00d6nemi<\/h2>\n\n<p>Sa\u011fl\u0131k hizmetlerinin kalitesinin sa\u011flanmas\u0131 ve art\u0131r\u0131lmas\u0131 s\u00f6z konusu oldu\u011funda hasta g\u00fcvenli\u011finin ne kadar \u00f6nemli oldu\u011funu unutamazs\u0131n\u0131z. Bu, g\u00f6z ard\u0131 edilemeyecek veya kar\u0131\u015ft\u0131r\u0131lamayacak \u00e7ok \u00f6nemli bir par\u00e7ad\u0131r. <\/p>\n\n<p>Sa\u011fl\u0131k hizmetleri alan\u0131nda giderek daha \u00f6nemli hale gelmektedir. Bu odak noktas\u0131, yaln\u0131zca etkili de\u011fil ayn\u0131 zamanda g\u00fcvenli bak\u0131m sa\u011flama hedefiyle \u015fu anda sa\u011fl\u0131k tesislerinin misyonlar\u0131n\u0131n \u00f6n saflar\u0131nda yer almaktad\u0131r. Bunu yaparak, \u00f6nlenebilir hasarlar\u0131n olu\u015fumunu azaltabileceklerini ve sonu\u00e7 olarak hasta sonu\u00e7lar\u0131n\u0131 ve memnuniyetini art\u0131rabileceklerini umuyorlar.  <\/p>\n\n<p>Hastanelerde hasta g\u00fcvenli\u011finin \u00f6nemini vurgulayan birka\u00e7 \u00f6nemli fakt\u00f6r vard\u0131r:<\/p>\n\n<h3 class=\"wp-block-heading\">Hasta Refah\u0131<\/h3>\n\n<ul>\n<li>Hasta g\u00fcvenli\u011fi, t\u0131bbi bak\u0131m alan ki\u015filerin genel refah\u0131n\u0131 ve sa\u011fl\u0131\u011f\u0131n\u0131 do\u011frudan etkiler.<\/li>\n\n\n\n<li>G\u00fcvenlik kurallar\u0131n\u0131n ve en iyi uygulamalar\u0131n hayata ge\u00e7irilmesi, tedavi s\u0131ras\u0131nda gereksiz hasar, enfeksiyon ve sorunlar\u0131n ortaya \u00e7\u0131kma olas\u0131l\u0131\u011f\u0131n\u0131 azalt\u0131r.<\/li>\n\n\n\n<li>Hastalar\u0131n refah\u0131na \u00f6ncelik vermek, hastalar\u0131n iyile\u015fmesine ve genel sa\u011fl\u0131\u011f\u0131na katk\u0131da bulunur.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">G\u00fcven ve \u00d6zg\u00fcven<\/h3>\n\n<ul>\n<li>Hasta g\u00fcvenli\u011fi, sa\u011fl\u0131k sistemine olan g\u00fcven ve itimad\u0131n art\u0131r\u0131lmas\u0131 a\u00e7\u0131s\u0131ndan b\u00fcy\u00fck \u00f6nem ta\u015f\u0131maktad\u0131r.<\/li>\n\n\n\n<li>Hastalar ve aileleri, g\u00fcvenliklerinden emin olduklar\u0131nda sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131na g\u00fcvenme ve tedavileri takip etme olas\u0131l\u0131klar\u0131 daha y\u00fcksektir.<\/li>\n\n\n\n<li>G\u00fcven, verimli bak\u0131m sunumu i\u00e7in gerekli olan ho\u015f bir hasta-sa\u011flay\u0131c\u0131 ba\u011flant\u0131s\u0131n\u0131 te\u015fvik eder.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Maliyet Azaltma<\/h3>\n\n<ul>\n<li>Hasta g\u00fcvenli\u011fi programlar\u0131 hastanelere ve sa\u011fl\u0131k kurulu\u015flar\u0131na \u00e7ok para kazand\u0131r\u0131r.<\/li>\n\n\n\n<li>T\u0131bbi hatalar\u0131n ve ciddi komplikasyonlar\u0131n \u00f6nlenmesi, hastanede kal\u0131\u015f s\u00fcresinin uzamas\u0131n\u0131, yeniden hastaneye yat\u0131\u015flar\u0131 ve ekstra tedavilere olan ihtiyac\u0131 azalt\u0131r.<\/li>\n\n\n\n<li>Tasarruf, kaynak tahsisini optimize ederek hem hastalara hem de sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131na fayda sa\u011flar.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Kalite \u0130yile\u015ftirme<\/h3>\n\n<ul>\n<li>Hasta g\u00fcvenli\u011finin genel tedavi kalitesiyle kopmaz bir ili\u015fkisi vard\u0131r.<\/li>\n\n\n\n<li>Hasta g\u00fcvenli\u011fi, sa\u011fl\u0131k sistemlerinde ve hizmetlerinde s\u00fcrekli iyile\u015ftirmenin arkas\u0131ndaki itici g\u00fc\u00e7t\u00fcr.<\/li>\n\n\n\n<li>G\u00fcvenlik verilerinin analiz edilmesi ve advers olaylardan ders \u00e7\u0131kar\u0131lmas\u0131, daha iyi hasta bak\u0131m\u0131 i\u00e7in kan\u0131ta dayal\u0131 stratejilerin uygulanmas\u0131n\u0131 sa\u011flar.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Yasal ve Etik Sorumluluk<\/h3>\n\n<ul>\n<li>Hasta g\u00fcvenli\u011fi, hastaneler ve sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131 i\u00e7in yasal ve etik bir y\u00fck\u00fcml\u00fcl\u00fckt\u00fcr.<\/li>\n\n\n\n<li>Standartlara uyulmamas\u0131 yasal y\u00fck\u00fcml\u00fcl\u00fcklere ve kurum i\u00e7in <a href=\"https:\/\/www.questionpro.com\/blog\/tr\/itibar-riski-nedir-turleri-yonetmek-icin-ipuclari\/\">itibar riskine<\/a> yol a\u00e7abilir.<\/li>\n\n\n\n<li>Hastalar\u0131n g\u00fcvenini ve itimad\u0131n\u0131 korumak, g\u00fcvenli bak\u0131m sa\u011flaman\u0131n etik sorumlulu\u011funu gerektirir.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Hastan\u0131n zarar g\u00f6rmesinin ard\u0131ndaki nedenler nelerdir?<\/h2>\n\n<p>Hasta zarar\u0131, hastalar\u0131n t\u0131bbi bak\u0131mlar\u0131 boyunca maruz kald\u0131klar\u0131 herhangi bir zarar, hasar veya olumsuz etki olarak tan\u0131mlan\u0131r. Sa\u011fl\u0131k hizmeti ortamlar\u0131nda bir\u00e7ok fakt\u00f6r bu zarara katk\u0131da bulunabilir. Bu fakt\u00f6rleri anlamak, hasta g\u00fcvenli\u011fini art\u0131rmaya ve olumsuz olaylar\u0131 \u00f6nlemeye y\u00f6nelik etkili y\u00f6ntemler tasarlamak i\u00e7in \u00e7ok \u00f6nemlidir.  <\/p>\n\n<h3 class=\"wp-block-heading\">T\u0131bbi Hatalar<\/h3>\n\n<ul>\n<li>T\u0131bbi hatalar, hastalar\u0131n zarar g\u00f6rmesinin \u00f6nemli bir nedenidir.<\/li>\n\n\n\n<li>Te\u015fhis, tedavi, ila\u00e7 uygulamas\u0131 ve cerrahi prosed\u00fcrler s\u0131ras\u0131nda hatalar meydana gelebilir.<\/li>\n\n\n\n<li>\u0130leti\u015fimsizlik, yetersiz e\u011fitim ve yorgunluk gibi fakt\u00f6rler t\u0131bbi hatalara katk\u0131da bulunabilir.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Yetersiz \u0130leti\u015fim<\/h3>\n\n<ul>\n<li>Sa\u011fl\u0131k personeli aras\u0131ndaki ileti\u015fimde ya\u015fanan aksakl\u0131klar hastan\u0131n zarar g\u00f6rmesine neden olabilir.<\/li>\n\n\n\n<li>Tedavi planlar\u0131, ila\u00e7 sipari\u015fleri ve hasta bilgileriyle ilgili ileti\u015fimsizlik ciddi sonu\u00e7lar do\u011furabilir.<\/li>\n\n\n\n<li>Zarar\u0131 \u00f6nlemek i\u00e7in etkili ileti\u015fim protokolleri ve ekip \u00e7al\u0131\u015fmas\u0131 \u015fartt\u0131r.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u0130la\u00e7 Hatalar\u0131<\/h3>\n\n<ul>\n<li>Uygunsuz dozajlar veya yanl\u0131\u015f ila\u00e7lar gibi ila\u00e7 hatalar\u0131 hastalar i\u00e7in zararl\u0131 olabilir.<\/li>\n\n\n\n<li>Birbirine benzeyen veya ses olarak benzeyen ila\u00e7lar ve okunaks\u0131z el yaz\u0131s\u0131 gibi fakt\u00f6rler ila\u00e7 hatalar\u0131na katk\u0131da bulunur.<\/li>\n\n\n\n<li>Uygun ila\u00e7 y\u00f6netimi ve do\u011frulama s\u00fcre\u00e7leri.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Sistemik Sorunlar ve Kaynak S\u0131n\u0131rlamalar\u0131<\/h3>\n\n<ul>\n<li>Sa\u011fl\u0131k sistemlerindeki sistemik sorunlar.<\/li>\n\n\n\n<li>Personel yetersizli\u011fi, kaynak eksikli\u011fi ve zaman bask\u0131s\u0131 hasta g\u00fcvenli\u011fini tehlikeye atabilir.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Yetersiz Hasta De\u011ferlendirmesi<\/h3>\n\n<ul>\n<li>K\u00f6t\u00fc hasta de\u011ferlendirmesi, eksik veya gecikmi\u015f tan\u0131ya neden olarak hastan\u0131n zarar g\u00f6rmesine yol a\u00e7abilir.<\/li>\n\n\n\n<li>Yanl\u0131\u015f de\u011ferlendirme ve h\u0131zl\u0131 m\u00fcdahale eksikli\u011fi.<\/li>\n\n\n\n<li>E\u011fitim ve de\u011ferlendirme ara\u00e7lar\u0131n\u0131n eksikli\u011fi.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Sa\u011fl\u0131k Hizmetiyle \u0130li\u015fkili Enfeksiyonlar (HAI&#8217;ler)<\/h3>\n\n<ul>\n<li>HAI&#8217;ler sa\u011fl\u0131k hizmeti ortamlar\u0131ndaki hastalar i\u00e7in \u00f6nemli bir risk olu\u015fturmaktad\u0131r.<\/li>\n\n\n\n<li>K\u00f6t\u00fc el hijyeni, uygunsuz sterilizasyon ve yetersiz enfeksiyon kontrol\u00fc HAI&#8217;lere katk\u0131da bulunur.<\/li>\n\n\n\n<li>S\u0131k\u0131 enfeksiyon \u00f6nleme tedbirlerinin al\u0131nmamas\u0131 hastalar\u0131n zarar g\u00f6rmesine yol a\u00e7ar.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Hastayla \u0130lgili Fakt\u00f6rler<\/h3>\n\n<ul>\n<li>Tedavi programlar\u0131na uyumsuzluk veya alerji gibi hastayla ilgili baz\u0131 fakt\u00f6rler durumu daha da k\u00f6t\u00fcle\u015ftirebilir.<\/li>\n\n\n\n<li>Hastaya \u00f6zg\u00fc risklerin anla\u015f\u0131lmas\u0131 ve ele al\u0131nmas\u0131 g\u00fcvenlik a\u00e7\u0131s\u0131ndan kritik \u00f6neme sahiptir.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Hasta Kat\u0131l\u0131m\u0131n\u0131n Eksikli\u011fi<\/h3>\n\n<ul>\n<li>S\u0131n\u0131rl\u0131 hasta kat\u0131l\u0131m\u0131, potansiyel riskleri ve g\u00fcvenlik endi\u015felerini belirleme f\u0131rsatlar\u0131n\u0131n ka\u00e7\u0131r\u0131lmas\u0131na yol a\u00e7abilir.<\/li>\n\n\n\n<li>Hastalar\u0131 bak\u0131mlar\u0131na ve karar verme s\u00fcre\u00e7lerine dahil etmek g\u00fcvenlik sonu\u00e7lar\u0131n\u0131 iyile\u015ftirebilir.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Teknolojik ve Ekipman Ar\u0131zalar\u0131<\/h3>\n\n<ul>\n<li>Teknoloji ve ekipman ar\u0131zalar\u0131 hastalar\u0131n zarar g\u00f6rmesine yol a\u00e7abilir.<\/li>\n\n\n\n<li>Ar\u0131zal\u0131 t\u0131bbi cihazlar veya eski teknoloji hastalar i\u00e7in risk olu\u015fturabilir.<\/li>\n\n\n\n<li>Ekipman ar\u0131zalar\u0131ndan kaynaklanan zararlar\u0131 \u00f6nlemek i\u00e7in d\u00fczenli bak\u0131m ve kalite g\u00fcvencesi gereklidir.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Hastaneler i\u00e7in \u0130pu\u00e7lar\u0131 ve Temel Stratejik Eylem Alanlar\u0131<\/h2>\n\n<p>Hasta g\u00fcvenli\u011fi temel stratejik eylem alanlar\u0131, hastanelerin ve sa\u011fl\u0131k kurulu\u015flar\u0131n\u0131n g\u00fcvenli\u011fi art\u0131rmak ve zarar\u0131 \u00f6nlemek i\u00e7in kulland\u0131klar\u0131 \u00e7e\u015fitli giri\u015fimleri ve prosed\u00fcrleri i\u00e7erir. Bu ipu\u00e7lar\u0131 ve eylem alanlar\u0131, bir g\u00fcvenlik k\u00fclt\u00fcr\u00fc olu\u015fturmak ve genel bak\u0131m kalitesini iyile\u015ftirmek i\u00e7in \u00e7ok \u00f6nemlidir. A\u015fa\u011f\u0131da baz\u0131 \u00f6nemli stratejik eylem alanlar\u0131 yer almaktad\u0131r:  <\/p>\n\n<h3 class=\"wp-block-heading\">01. Hasta G\u00fcvenli\u011fi K\u00fclt\u00fcr\u00fcn\u00fcn Geli\u015ftirilmesi<\/h3>\n\n<p>Sa\u011fl\u0131k kurumlar\u0131nda hasta g\u00fcvenli\u011finin art\u0131r\u0131lmas\u0131nda g\u00fcvenlik k\u00fclt\u00fcr\u00fcn\u00fcn geli\u015ftirilmesi \u00f6nemlidir. Bu, g\u00fcvenli\u011fe \u00f6ncelik verilen ve t\u00fcm personelin g\u00fcvenlik risklerini proaktif bir \u015fekilde tespit edip ele almaya kararl\u0131 oldu\u011fu bir ortam yaratmay\u0131 i\u00e7erir. <\/p>\n\n<p>A\u015fa\u011f\u0131da bir g\u00fcvenlik k\u00fclt\u00fcr\u00fc olu\u015fturmak i\u00e7in hayati \u00f6nem ta\u015f\u0131yan bile\u015fenler ve taktikler yer almaktad\u0131r:<\/p>\n\n<ul>\n<li>A\u00e7\u0131k ileti\u015fimi, \u015feffafl\u0131\u011f\u0131 ve g\u00fcvenlik olaylar\u0131n\u0131n raporlanmas\u0131n\u0131 te\u015fvik edin.<\/li>\n\n\n\n<li>Hatalardan \u00f6\u011frenmeyi te\u015fvik eden, cezaland\u0131r\u0131c\u0131 olmayan bir ortam\u0131 destekleyin.<\/li>\n\n\n\n<li>Kurum genelinde hasta g\u00fcvenli\u011finin \u00f6nemini vurgulamak i\u00e7in liderlik deste\u011fi sa\u011flay\u0131n.<\/li>\n\n\n\n<li>Hastalar\u0131n d\u00fc\u015fmesini \u00f6nlemek i\u00e7in iyi tasarlanm\u0131\u015f hasta odalar\u0131 ve tuvaletler ile hastalar\u0131n eri\u015fimi i\u00e7in ayr\u0131 hem\u015fire istasyonlar\u0131 sa\u011flay\u0131n.<\/li>\n\n\n\n<li>T\u00fcm personele hasta g\u00fcvenli\u011fi protokolleri, en iyi uygulamalar ve en son geli\u015fmeler hakk\u0131nda s\u00fcrekli e\u011fitim ve \u00f6\u011fretim sa\u011flamak.<\/li>\n\n\n\n<li>G\u00fcvenlik endi\u015felerini ve eylem planlar\u0131n\u0131 belirlemek i\u00e7in d\u00fczenli g\u00fcvenlik de\u011ferlendirmeleri yap\u0131n.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">02. \u0130leti\u015fim ve \u0130\u015fbirli\u011finin Geli\u015ftirilmesi<\/h3>\n\n<p>Sa\u011fl\u0131k ekipleri aras\u0131nda etkili ileti\u015fim ve ekip \u00e7al\u0131\u015fmas\u0131, hasta g\u00fcvenli\u011fini sa\u011flaman\u0131n \u00f6nemli bile\u015fenleridir. Sa\u011fl\u0131k hizmeti \u015firketleri, bilginin iletilme ve ekiplerin i\u015fbirli\u011fi yapma \u015feklini de\u011fi\u015ftirerek t\u0131bbi hata ve olumsuz olay riskini \u00f6nemli \u00f6l\u00e7\u00fcde azaltabilir. <\/p>\n\n<p>\u0130\u015fte hasta g\u00fcvenli\u011fi ba\u011flam\u0131nda ileti\u015fim ve i\u015fbirli\u011fini geli\u015ftirmek i\u00e7in \u00f6nemli hususlar:<\/p>\n\n<ul>\n<li>Yanl\u0131\u015f anlamalar\u0131 ve hatalar\u0131 \u00f6nlemek i\u00e7in sa\u011fl\u0131k ekipleri aras\u0131ndaki ileti\u015fimi geli\u015ftirin.<\/li>\n\n\n\n<li>Kritik hasta bilgilerinin do\u011fru bir \u015fekilde aktar\u0131lmas\u0131n\u0131 sa\u011flamak i\u00e7in standartla\u015ft\u0131r\u0131lm\u0131\u015f devir teslim s\u00fcre\u00e7leri uygulay\u0131n.<\/li>\n\n\n\n<li>Sorunsuz ileti\u015fimi kolayla\u015ft\u0131rmak i\u00e7in g\u00fcvenli mesajla\u015fma platformlar\u0131 gibi teknolojilerden yararlan\u0131n.<\/li>\n\n\n\n<li>Vardiyaya ba\u015flamadan \u00f6nce veya yeni bir hasta kabul edildi\u011finde d\u00fczenli ekip toplant\u0131lar\u0131 ve bilgilendirmeleri yap\u0131n.<\/li>\n\n\n\n<li>G\u00fcvenlik vakalar\u0131, ramak kalalar ve endi\u015feler i\u00e7in a\u00e7\u0131k ve etkili raporlama sistemleri olu\u015fturun.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">03. Hastalar\u0131 ve Aileleri G\u00fc\u00e7lendirmek<\/h3>\n\n<p>G\u00fc\u00e7lendirme, hastalara sa\u011fl\u0131k hizmetlerini ve g\u00fcvenliklerini y\u00f6netmede aktif bir rol almalar\u0131 i\u00e7in ihtiya\u00e7 duyduklar\u0131 bilgi, kaynak ve deste\u011fi vermektir. Hastalar bak\u0131mlar\u0131na aktif olarak kat\u0131ld\u0131klar\u0131nda ve e\u011fitimli kararlar verme yetkisine sahip olduklar\u0131n\u0131 hissettiklerinde, olumsuz olaylar\u0131n meydana gelme olas\u0131l\u0131\u011f\u0131 azal\u0131r ve genel bak\u0131m kalitesi artar. <\/p>\n\n<p>\u0130\u015fte hastalar\u0131 ve aileleri g\u00fc\u00e7lendirmenin baz\u0131 \u00f6nemli bile\u015fenleri ve faydalar\u0131:<\/p>\n\n<ul>\n<li>Hastalar\u0131 bak\u0131m kararlar\u0131na dahil edin ve onlar\u0131 soru sormaya ve endi\u015felerini dile getirmeye te\u015fvik edin.<\/li>\n\n\n\n<li>G\u00fcvenlik konular\u0131, tedavi planlar\u0131 ve potansiyel riskler hakk\u0131nda hasta e\u011fitimi sa\u011flay\u0131n.<\/li>\n\n\n\n<li>\u00d6zellikle bak\u0131m ge\u00e7i\u015fleri s\u0131ras\u0131nda aileleri bak\u0131m tart\u0131\u015fmalar\u0131na ve kararlar\u0131na dahil edin.<\/li>\n\n\n\n<li>Tedavi plan\u0131, ila\u00e7 de\u011fi\u015fiklikleri ve takip randevular\u0131 hakk\u0131ndaki ileti\u015fimi netle\u015ftirir. Ge\u00e7i\u015f sonras\u0131 komplikasyon riskini azalt\u0131r. <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">04. Sa\u011flam \u0130la\u00e7 G\u00fcvenli\u011fi \u00d6nlemlerinin Uygulanmas\u0131<\/h3>\n\n<p>\u0130la\u00e7 g\u00fcvenli\u011fi hasta g\u00fcvenli\u011finin \u00f6nemli bir par\u00e7as\u0131d\u0131r \u00e7\u00fcnk\u00fc ila\u00e7lar\u0131n re\u00e7etelenmesi, verilmesi veya izlenmesinde yap\u0131lan hatalar hastalar\u0131n ciddi \u015fekilde yaralanmas\u0131na ve hatta \u00f6l\u00fcm\u00fcne neden olabilir. \u0130la\u00e7 g\u00fcvenli\u011fini art\u0131rmak i\u00e7in, sa\u011fl\u0131k kurumlar\u0131 ila\u00e7 hatalar\u0131n\u0131 en aza indirmek ve uygun re\u00e7ete kullan\u0131m\u0131n\u0131 sa\u011flamak i\u00e7in g\u00fc\u00e7l\u00fc \u00f6nlemler almal\u0131d\u0131r. <\/p>\n\n<p>A\u015fa\u011f\u0131da g\u00fc\u00e7l\u00fc ila\u00e7 g\u00fcvenli\u011fi \u00f6nlemleri geli\u015ftirmenin temel yollar\u0131 yer almaktad\u0131r:<\/p>\n\n<ul>\n<li>Do\u011fru ila\u00e7 listelerini sa\u011flamak ve ila\u00e7 etkile\u015fimlerini \u00f6nlemek i\u00e7in ila\u00e7 mutabakat\u0131n\u0131 kullan\u0131n.<\/li>\n\n\n\n<li>\u0130la\u00e7 hatalar\u0131n\u0131 azaltmak i\u00e7in barkod tarama ve elektronik re\u00e7eteleme sistemlerini kullan\u0131n.<\/li>\n\n\n\n<li>Sa\u011fl\u0131k personelini g\u00fcvenli ila\u00e7 uygulama uygulamalar\u0131 konusunda e\u011fitin.<\/li>\n\n\n\n<li>\u0130ns\u00fclin ve opioidler gibi y\u00fcksek alarml\u0131 ila\u00e7lar\u0131 belirleyin ve ek g\u00fcvenlik kontrolleri ve protokolleri uygulay\u0131n.<\/li>\n\n\n\n<li>Uygun dozaj, potansiyel yan etkiler ve kullan\u0131m talimatlar\u0131 da dahil olmak \u00fczere hastalar\u0131 ila\u00e7lar\u0131 hakk\u0131nda e\u011fitin.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">05. Veri Odakl\u0131 \u0130yile\u015ftirme ve \u00d6\u011frenme<\/h3>\n\n<p>Veriye dayal\u0131 iyile\u015ftirme ve \u00f6\u011frenme \u00e7ok \u00f6nemli hasta g\u00fcvenli\u011fi stratejileridir. Veri toplama, analiz etme ve uygulama, sa\u011fl\u0131k hizmeti \u015firketlerinin hasta g\u00fcvenli\u011fini, kalitesini ve verimlili\u011fini art\u0131rmas\u0131na yard\u0131mc\u0131 olur. Veriler, sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131n\u0131n bilin\u00e7li kararlar almas\u0131na, g\u00fcvenlik performans\u0131n\u0131 izlemesine ve zarar\u0131 \u00f6nlemek i\u00e7in g\u00fcvenlik olaylar\u0131ndan ders \u00e7\u0131karmas\u0131na yard\u0131mc\u0131 olur.  <\/p>\n\n<p>Veri Odakl\u0131 \u0130yile\u015ftirme ve \u00d6\u011frenmenin Temel Bile\u015fenleri:<\/p>\n\n<ul>\n<li>Emniyet verilerinin ve olaylar\u0131n toplanmas\u0131, analiz edilmesi ve raporlanmas\u0131 i\u00e7in sistemler kurun.<\/li>\n\n\n\n<li>Potansiyel tehlikeleri belirlemek ve g\u00fcvenlik iyile\u015ftirmelerine \u00f6ncelik vermek i\u00e7in d\u00fczenli risk de\u011ferlendirmeleri yap\u0131n.<\/li>\n\n\n\n<li>S\u00fcrekli kalite iyile\u015ftirme giri\u015fimlerini y\u00f6nlendirmek i\u00e7in veri i\u00e7g\u00f6r\u00fclerini kullan\u0131n.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">QuestionPro Hasta G\u00fcvenli\u011fini Nas\u0131l \u0130yile\u015ftirebilir?<\/h2>\n\n<p>QuestionPro anket yaz\u0131l\u0131m\u0131, sa\u011fl\u0131k kurulu\u015flar\u0131nda hasta g\u00fcvenli\u011fi k\u00fclt\u00fcr\u00fcn\u00fc de\u011ferlendirirken ve olu\u015ftururken \u00f6ne \u00e7\u0131kmaktad\u0131r. Bu ak\u0131ll\u0131 program, bu temel ara\u015ft\u0131rmada \u00f6nemli olma potansiyeline sahiptir. <\/p>\n\n<p>QuestionPro&#8217;nun \u00e7e\u015fitli \u00f6zelliklerini ve i\u015flevlerini kullanarak, sa\u011fl\u0131k kurulu\u015flar\u0131 hasta g\u00fcvenli\u011fini sa\u011flamak ve iyile\u015ftirme alanlar\u0131n\u0131 belirlemek i\u00e7in yararl\u0131 bilgiler edinebilir.<\/p>\n\n<p>QuestionPro&#8217;nun benzersiz anket ve veri toplama \u00e7\u00f6z\u00fcmleri hasta g\u00fcvenli\u011fini \u00f6nemli \u00f6l\u00e7\u00fcde art\u0131rmaya yard\u0131mc\u0131 olabilir. \u0130\u015fte QuestionPro&#8217;nun hasta g\u00fcvenli\u011fini art\u0131rmaya yard\u0131mc\u0131 olabilece\u011fi baz\u0131 yollar: <\/p>\n\n<ul>\n<li><h3>Hasta Geri Bildirim Anketleri<\/h3><\/li>\n<\/ul>\n\n<p>Sa\u011fl\u0131k kurulu\u015flar\u0131 QuestionPro&#8217; <a href=\"https:\/\/www.questionpro.com\/blog\/patient-feedback\/\">yu hasta geri bildirim yaz\u0131l\u0131m\u0131<\/a> olarak kullanabilir. Bu sayede do\u011frudan hastalardan hayati bilgiler toplayabilirler. Hastaneler, hastalar\u0131n\u0131n deneyimlerini ve bak\u0131\u015f a\u00e7\u0131lar\u0131n\u0131 daha iyi anlayarak hasta g\u00fcvenli\u011fini ve genel bak\u0131m\u0131 iyile\u015ftirebilir.  <\/p>\n\n<ul>\n<li><h3>Olay Raporlama Anketleri<\/h3><\/li>\n<\/ul>\n\n<p>Hastaneler ve sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131, QuestionPro&#8217;da bir olay raporlama anketi geli\u015ftirerek olumsuz olaylar, ramak kalalar ve potansiyel g\u00fcvenlik endi\u015feleri hakk\u0131nda veri toplayabilir. Bu veriler, olay tekrar\u0131n\u0131 azaltmaya y\u00f6nelik \u00f6nleyici eylemleri uygulamak i\u00e7in incelenebilir. <\/p>\n\n<ul>\n<li><h3>Personel E\u011fitimi ve Fark\u0131ndal\u0131\u011f\u0131<\/h3><\/li>\n<\/ul>\n\n<p>QuestionPro, sa\u011fl\u0131k personelinin hasta g\u00fcvenli\u011fi politikalar\u0131 ve en iyi uygulamalar hakk\u0131ndaki bilgi ve anlay\u0131\u015f\u0131n\u0131 test etmek i\u00e7in kullan\u0131labilir. QuestionPro anket \u015fablonlar\u0131, hasta ve i\u015fg\u00fcc\u00fc g\u00fcvenli\u011finizi test etmek i\u00e7in kullanabilece\u011finiz bir <a href=\"https:\/\/www.questionpro.com\/blog\/create-hospitality-survey\/\">hastane anketini<\/a> dakikalar i\u00e7inde tasarlaman\u0131za olanak tan\u0131r. Bu veriler, \u00e7al\u0131\u015fanlar\u0131n yetkinli\u011fini ve g\u00fcvenlik kurallar\u0131na ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 art\u0131rmak i\u00e7in hedefli e\u011fitim programlar\u0131 geli\u015ftirmek i\u00e7in kullan\u0131labilir.  <\/p>\n\n<ul>\n<li><h3>Hasta G\u00fcvenli\u011fi K\u00fclt\u00fcr\u00fc De\u011ferlendirmesi<\/h3><\/li>\n<\/ul>\n\n<p>Sa\u011fl\u0131k kurulu\u015flar\u0131 QuestionPro anketlerini kullanarak kurulu\u015flar\u0131n\u0131n hasta g\u00fcvenli\u011fi k\u00fclt\u00fcr\u00fcn\u00fc analiz edebilir. Mevcut g\u00fcvenlik k\u00fclt\u00fcr\u00fcn\u00fcn anla\u015f\u0131lmas\u0131, hastalar ve sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131 i\u00e7in daha g\u00fcvenli bir ortam sa\u011flamak \u00fczere de\u011fi\u015fiklik gerektiren alanlar\u0131n belirlenmesine yard\u0131mc\u0131 olur. Sa\u011fl\u0131k sisteminiz bak\u0131m evleri veya ayakta tedavi t\u0131bbi gruplar\u0131 i\u00e7eriyorsa, bu ortamlar i\u00e7in \u00f6zelle\u015ftirilmi\u015f k\u00fclt\u00fcr anketleri olu\u015fturabilir ve payla\u015fabilirsiniz.  <\/p>\n\n<ul>\n<li><h3>Y\u00fcksek Riskli Alanlar\u0131n Belirlenmesi<\/h3><\/li>\n<\/ul>\n\n<p>QuestionPro&#8217;nun veri analiti\u011fi ve raporlama yetenekleri, hasta g\u00fcvenli\u011fi endi\u015felerindeki kal\u0131plar\u0131n ve e\u011filimlerin belirlenmesine yard\u0131mc\u0131 olabilir. Bu veri odakl\u0131 strateji, hastanelerin \u00e7abalar\u0131n\u0131 y\u00fcksek riskli alanlara yo\u011funla\u015ft\u0131rmalar\u0131n\u0131 sa\u011flayarak daha etkili g\u00fcvenlik eylemleri ger\u00e7ekle\u015ftirmelerine olanak tan\u0131r. <\/p>\n\n<ul>\n<li><h3>Hasta E\u011fitimi ve Kat\u0131l\u0131m\u0131<\/h3><\/li>\n<\/ul>\n\n<p>Sa\u011fl\u0131k uzmanlar\u0131 QuestionPro&#8217;yu kullanarak hasta e\u011fitim anketleri ve ilgi \u00e7ekici kaynaklar olu\u015fturabilir ve hastalar\u0131 g\u00fcvenlik s\u00fcre\u00e7lerine aktif olarak dahil edebilirler. E\u011fitimli ve ilgili hastalar\u0131n bak\u0131mlar\u0131na kat\u0131lma ve g\u00fcvenlik protokollerine uyma olas\u0131l\u0131\u011f\u0131 daha y\u00fcksektir. <\/p>\n\n<ul>\n<li><h3>Uyar\u0131lar ve Bildirimler<\/h3><\/li>\n<\/ul>\n\n<p>Yan\u0131t kriterine dayal\u0131 bildirimler olarak da bilinen eylem uyar\u0131lar\u0131, bir ki\u015fi <a href=\"https:\/\/www.questionpro.com\/blog\/improving-healthcare-experience-patient-engagement-surveys\/\">hasta anket<\/a> sorular\u0131n\u0131za belirli bir \u015fekilde yan\u0131t verdi\u011finde sizi hemen bilgilendirir. Hastaneler, QuestionPro&#8217;daki \u00f6nemli olaylardan veya geri bildirimlerden uyar\u0131lar ve bildirimler yoluyla haberdar olabilir, b\u00f6ylece olas\u0131 hasta g\u00fcvenli\u011fi sorunlar\u0131na h\u0131zl\u0131 bir \u015fekilde yan\u0131t verebilirler. <\/p>\n\n<ul>\n<li><h3>Veri G\u00fcvenli\u011fi ve Uyumluluk<\/h3><\/li>\n<\/ul>\n\n<p>Hasta g\u00fcvenli\u011fi verileri hassast\u0131r ve s\u0131k\u0131 g\u00fcvenlik \u00f6nlemleri gerektirir. QuestionPro verileri korur ve temel sa\u011fl\u0131k d\u00fczenlemelerine uyar, bu da onu bilgilerin i\u015flenmesi i\u00e7in g\u00fcvenli bir platform haline getirir. <\/p>\n\n<h2 class=\"wp-block-heading\">Sonu\u00e7<\/h2>\n\n<p>Hasta g\u00fcvenli\u011fi; zarar\u0131 azaltmak, t\u0131bbi hatalar\u0131 ortadan kald\u0131rmak ve hastalar\u0131n refah\u0131n\u0131 sa\u011flamak i\u00e7in \u00e7ok \u00e7e\u015fitli stratejik eylem ve davran\u0131\u015flar\u0131 i\u00e7eren y\u00fcksek kaliteli sa\u011fl\u0131k hizmetlerinin temelidir. Hastaneler, g\u00fcvenlik k\u00fclt\u00fcr\u00fcn\u00fcn geli\u015ftirilmesi ve ileti\u015fimin iyile\u015ftirilmesinden sa\u011flam ila\u00e7 g\u00fcvenli\u011fi \u00f6nlemlerinin uygulanmas\u0131na ve veri odakl\u0131 iyile\u015ftirmeye kadar kapsaml\u0131 ve proaktif bir yakla\u015f\u0131m benimsemelidir. <\/p>\n\n<p>Hasta g\u00fcvenli\u011fi giri\u015fimlerinde QuestionPro anket yaz\u0131l\u0131m\u0131, sa\u011fl\u0131k kurumlar\u0131n\u0131n g\u00fcvenlik endi\u015felerini proaktif olarak ele almalar\u0131n\u0131, hasta i\u00e7g\u00f6r\u00fclerini toplamalar\u0131n\u0131 ve bunu geli\u015ftirmek i\u00e7in veriye dayal\u0131 kararlar almalar\u0131n\u0131 sa\u011flar. Platformun kullan\u0131c\u0131 dostu aray\u00fcz\u00fc ve g\u00fc\u00e7l\u00fc analitik ara\u00e7lar\u0131, onu daha g\u00fcvenli, daha g\u00fcvenilir ve hasta merkezli bak\u0131m sa\u011flamak i\u00e7in devam eden yolculukta vazge\u00e7ilmez bir varl\u0131k haline getirmektedir. <\/p>\n\n<h3 class=\"wp-block-heading\">Edindi\u011finiz bilgilere dayanarak Hasta Yolculu\u011fu Haritan\u0131z\u0131 nas\u0131l geli\u015ftirebilirsiniz?<\/h3>\n\n<p>Yukar\u0131da payla\u015f\u0131lan i\u00e7g\u00f6r\u00fcler ve tavsiyeler, bu giri\u015fimlerin sadece otomotivde de\u011fil, \u00e7e\u015fitli sekt\u00f6rlerde yarataca\u011f\u0131 potansiyel etki hakk\u0131nda fikirler uyand\u0131rm\u0131\u015f olabilir.<\/p>\n\n<p>\u0130lk \u00f6nemli ad\u0131m, m\u00fc\u015fteri odakl\u0131 bir yakla\u015f\u0131m benimseyerek onlar\u0131n ihtiya\u00e7 ve beklentilerini \u00f6n planda tutmakt\u0131r. Bunu yapt\u0131\u011f\u0131n\u0131zda, att\u0131\u011f\u0131n\u0131z ad\u0131mlar m\u00fc\u015fterileriniz \u00fczerinde anlaml\u0131 bir etki yaratacak ve i\u015fletmeniz i\u00e7in bir\u00e7ok fayda sa\u011flayacakt\u0131r. <\/p>\n\n<p>QuestionPro&#8217;da, bu hedefe ula\u015fman\u0131za yard\u0131mc\u0131 olmak i\u00e7in \u00f6zel olarak tasarlanm\u0131\u015f bir dizi ara\u00e7 ve \u00f6zellik sunuyoruz:<\/p>\n\n<p><strong>QuestionPro SuiteCX:<\/strong> M\u00fc\u015fteri yolculu\u011funuzu olu\u015fturma s\u00fcrecini basitle\u015ftiren bir M\u00fc\u015fteri Yolculu\u011fu Haritalama Yaz\u0131l\u0131m\u0131.  <\/p>\n\n<p>\u00c7ok \u00e7e\u015fitli \u015fablonlar ve kendi verilerinizi dahil ederken kullan\u0131c\u0131\/al\u0131c\u0131 personalar\u0131n\u0131 ki\u015fiselle\u015ftirme yetene\u011fi sayesinde, hasta yolculu\u011funuz boyunca her temas noktas\u0131nda hassas ve g\u00f6rsel analizler yapabilirsiniz.<\/p>\n\n<p>M\u00fc\u015fterilerinizi memnun etmeye bug\u00fcn ba\u015flay\u0131n!<\/p>\n\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/customer-journey-mapping-software\/\" target=\"_blank\" rel=\"noopener\"><button>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/button><\/a>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Hasta g\u00fcvenli\u011fi, hastalar\u0131n refah\u0131n\u0131 ve g\u00fcvenini do\u011frudan etkiledi\u011fi i\u00e7in sa\u011fl\u0131k sekt\u00f6r\u00fcnde \u00f6nemli bir rol oynamaktad\u0131r. Hastalar i\u00e7in g\u00fcvenli bir ortam [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":806169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1192],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hasta G\u00fcvenli\u011fi: Nedir, \u00d6nemi + Hastaneler i\u00e7in \u0130pu\u00e7lar\u0131<\/title>\n<meta name=\"description\" content=\"Hasta g\u00fcvenli\u011fi, sa\u011fl\u0131k hizmetleriyle ilgili zararlar\u0131n azalt\u0131lmas\u0131 anlam\u0131na gelir. \u00d6nemini ke\u015ffedin ve hastanelerin hasta g\u00fcvenli\u011fi k\u00fclt\u00fcr\u00fc olu\u015fturmas\u0131 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