{"id":729851,"date":"2018-08-10T00:14:36","date_gmt":"2018-08-10T07:14:36","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/arastirma-ve-yontemlerde-mulakat-turleri\/"},"modified":"2018-08-10T00:14:36","modified_gmt":"2018-08-10T00:14:36","slug":"arastirma-ve-yontemlerde-mulakat-turleri","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/arastirma-ve-yontemlerde-mulakat-turleri\/","title":{"rendered":"Ara\u015ft\u0131rma ve Y\u00f6ntemlerde M\u00fclakat T\u00fcrleri"},"content":{"rendered":"
\u00c7o\u011fu insan\u0131n d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcnden daha fazla m\u00fclakat t\u00fcr\u00fc vard\u0131r. M\u00fclakat, genellikle kat\u0131l\u0131mc\u0131larla sohbet etmek ve bir konu hakk\u0131nda veri toplamak i\u00e7in a\u00e7\u0131k u\u00e7lu sorular sormay\u0131 i\u00e7eren nitel bir ara\u015ft\u0131rma<\/a> tekni\u011fidir. \u00c7o\u011fu durumda g\u00f6r\u00fc\u015fmeci, iyi planlanm\u0131\u015f ve uygulanm\u0131\u015f bir dizi soruda kat\u0131l\u0131mc\u0131lar\u0131n g\u00f6r\u00fc\u015flerini anlamay\u0131 ama\u00e7layan konu uzman\u0131d\u0131r. <\/span>sorular ve cevaplar<\/span><\/a>. M\u00fclakatlar, hedef pazardan bilgi toplamak s\u00f6z konusu oldu\u011funda odak gruplar\u0131na ve anketlere benzer, ancak i\u015fleyi\u015f a\u00e7\u0131s\u0131ndan tamamen farkl\u0131d\u0131r. <\/span> Bir ara\u015ft\u0131rmac\u0131, ara\u015ft\u0131rman\u0131n ancak hedef kitlesinin bir b\u00f6l\u00fcm\u00fcyle tan\u0131\u015farak ve ki\u015fisel olarak ba\u011flant\u0131 kurarak bilgi elde edilebilecek bir noktas\u0131nda bir grup kat\u0131l\u0131mc\u0131yla g\u00f6r\u00fc\u015fmeler yapmak zorundad\u0131r. M\u00fclakatlar, ara\u015ft\u0131rmac\u0131lara kat\u0131l\u0131mc\u0131lar\u0131n\u0131 y\u00f6nlendirebilecekleri ve istenilen detayda girdi elde edebilecekleri bir platform sunar. Ara\u015ft\u0131rmalarda \u00fc\u00e7 temel g\u00f6r\u00fc\u015fme t\u00fcr\u00fc vard\u0131r: <\/span><\/p>\n Yap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmeler, i\u015fleyi\u015flerinde son derece kat\u0131 olan ve sonu\u00e7lar\u0131n elde edilmesi ve analiz edilmesi i\u00e7in kat\u0131l\u0131mc\u0131lara \u00e7ok az veya hi\u00e7 soru sorulmas\u0131na izin vermeyen ara\u015ft\u0131rma ara\u00e7lar\u0131 olarak tan\u0131mlanmaktad\u0131r. Bu nedenle standartla\u015ft\u0131r\u0131lm\u0131\u015f bir m\u00fclakat olarak da bilinir ve yakla\u015f\u0131m\u0131nda \u00f6nemli \u00f6l\u00e7\u00fcde nicelikseldir<\/a>. Bu g\u00f6r\u00fc\u015fmedeki sorular, gerekli bilgi detay\u0131na g\u00f6re \u00f6nceden belirlenir. <\/span><\/p>\n Yap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmeler <\/span> Hedef kitlenin t\u00fcr\u00fcne g\u00f6re kapal\u0131 u\u00e7lu olabilece\u011fi gibi a\u00e7\u0131k u\u00e7lu da olabilirler. Kapal\u0131 u\u00e7lu sorular, bir cevap se\u00e7enekleri koleksiyonundan kullan\u0131c\u0131 tercihlerini anlamak i\u00e7in dahil edilebilirken, a\u00e7\u0131k u\u00e7lu sorular g\u00f6r\u00fc\u015fmedeki belirli bir b\u00f6l\u00fcm hakk\u0131nda ayr\u0131nt\u0131lar elde etmek i\u00e7in dahil edilebilir. <\/span><\/p>\n Daha fazla bilgi edinin: <\/span> Yar\u0131 yap\u0131land\u0131r\u0131lm\u0131\u015f m\u00fclakatlar, temel m\u00fclakat yap\u0131s\u0131n\u0131 koruman\u0131n yan\u0131 s\u0131ra ara\u015ft\u0131rmac\u0131ya kat\u0131l\u0131mc\u0131lar\u0131 sorgulamas\u0131 i\u00e7in \u00f6nemli miktarda hareket alan\u0131 sunar. Ara\u015ft\u0131rmac\u0131lar ve g\u00f6r\u00fc\u015f\u00fclen ki\u015filer aras\u0131nda rehberli bir konu\u015fma olsa bile – ara\u015ft\u0131rmac\u0131lara kayda de\u011fer bir esneklik sunulur. Bir ara\u015ft\u0131rmac\u0131, bu t\u00fcr bir ara\u015ft\u0131rma g\u00f6r\u00fc\u015fmesinde yap\u0131n\u0131n varl\u0131\u011f\u0131nda birden fazla g\u00f6r\u00fc\u015fme turunun gerekli olmayaca\u011f\u0131ndan emin olabilir. <\/span><\/p>\n Yap\u0131y\u0131 ak\u0131lda tutarak, ara\u015ft\u0131rmac\u0131 herhangi bir fikri takip edebilir veya t\u00fcm g\u00f6r\u00fc\u015fmeden yarat\u0131c\u0131 bir \u015fekilde yararlanabilir. Bir ara\u015ft\u0131rma \u00e7al\u0131\u015fmas\u0131 i\u00e7in bilgi toplamak amac\u0131yla kat\u0131l\u0131mc\u0131lara ek sorular sormak her zaman gereklidir. Yar\u0131 yap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmenin en iyi uygulamas\u0131, ara\u015ft\u0131rmac\u0131n\u0131n ara\u015ft\u0131rma yapmak i\u00e7in zaman\u0131n\u0131n olmad\u0131\u011f\u0131 ve konu hakk\u0131nda ayr\u0131nt\u0131l\u0131 bilgiye ihtiya\u00e7 duydu\u011fu durumlard\u0131r. <\/span><\/p>\n Daha fazla bilgi edinin: Nicel Veriler<\/p>\n Derinlemesine g\u00f6r\u00fc\u015fmeler<\/a> olarak da adland\u0131r\u0131lan yap\u0131land\u0131r\u0131lmam\u0131\u015f g\u00f6r\u00fc\u015fmeler, genellikle ara\u015ft\u0131rma \u00e7al\u0131\u015fmas\u0131 hakk\u0131nda veri toplamak amac\u0131yla yap\u0131lan konu\u015fmalar olarak tan\u0131mlan\u0131r. Bu m\u00fclakatlar, daha \u00e7ok normal bir sohbete do\u011fru e\u011fildikleri i\u00e7in en az say\u0131da soruya sahiptir, ancak altta yatan bir konu vard\u0131r. <\/span><\/p>\n Yap\u0131land\u0131r\u0131lmam\u0131\u015f m\u00fclakatlar\u0131 kullanan \u00e7o\u011fu ara\u015ft\u0131rmac\u0131n\u0131n temel amac\u0131, kat\u0131l\u0131mc\u0131larla bir ba\u011f kurmakt\u0131r, \u00e7\u00fcnk\u00fc bu sayede kat\u0131l\u0131mc\u0131lar\u0131n cevaplar\u0131nda %100 do\u011fruyu s\u00f6yleme ihtimali y\u00fcksektir. Ara\u015ft\u0131rmac\u0131lar\u0131n izlemesi gereken herhangi bir k\u0131lavuz yoktur ve bu nedenle, ara\u015ft\u0131rma konular\u0131 i\u00e7in m\u00fcmk\u00fcn oldu\u011funca fazla bilgi elde etmek i\u00e7in kat\u0131l\u0131mc\u0131lara herhangi bir etik \u015fekilde yakla\u015fabilirler. <\/span><\/p>\n Bu g\u00f6r\u00fc\u015fmeler i\u00e7in herhangi bir y\u00f6nerge bulunmad\u0131\u011f\u0131ndan, ara\u015ft\u0131rmac\u0131n\u0131n, kat\u0131l\u0131mc\u0131lar\u0131n ana ara\u015ft\u0131rma amac\u0131ndan uzakla\u015fmamas\u0131 i\u00e7in yakla\u015f\u0131m\u0131n\u0131 kontrol alt\u0131nda tutmas\u0131 beklenir. Bir ara\u015ft\u0131rmac\u0131n\u0131n istedi\u011fi sonucu elde edebilmesi i\u00e7in a\u015fa\u011f\u0131daki fakt\u00f6rleri g\u00f6z \u00f6n\u00fcnde bulundurmas\u0131 gerekir: <\/span><\/p>\n Yap\u0131land\u0131r\u0131lmam\u0131\u015f M\u00fclakatlar\u0131n Dezavantajlar\u0131:<\/b><\/p>\n Daha fazla bilgi edinin: <\/span> Ara\u015ft\u0131rma g\u00f6r\u00fc\u015fmelerini y\u00fcr\u00fctmek i\u00e7in her biri kendine \u00f6zg\u00fc olan ve ara\u015ft\u0131rma \u00e7al\u0131\u015fmas\u0131n\u0131n gereksinimine g\u00f6re kullan\u0131labilecek \u00fc\u00e7 y\u00f6ntem vard\u0131r. <\/span><\/p>\n Ki\u015fisel g\u00f6r\u00fc\u015fmeler, sorular\u0131n do\u011frudan kat\u0131l\u0131mc\u0131ya soruldu\u011fu en \u00e7ok kullan\u0131lan g\u00f6r\u00fc\u015fme t\u00fcrlerinden biridir. Bunun i\u00e7in bir ara\u015ft\u0131rmac\u0131, cevaplar\u0131 not almak i\u00e7in \u00e7evrimi\u00e7i anketlere rehberlik edebilir. Bir ara\u015ft\u0131rmac\u0131 anketini, g\u00f6r\u00fc\u015f\u00fclen ki\u015finin \u00f6ne \u00e7\u0131kan yorumlar\u0131n\u0131 veya bak\u0131\u015f a\u00e7\u0131lar\u0131n\u0131 not alacak \u015fekilde tasarlayabilir.<\/span><\/p>\n Avantaj:<\/b><\/p>\n Dezavantajlar:<\/b><\/p>\n Telefon g\u00f6r\u00fc\u015fmeleri yayg\u0131n olarak kullan\u0131lmaktad\u0131r ve ara\u015ft\u0131rmay\u0131 etkili bir \u015fekilde y\u00fcr\u00fctmek i\u00e7in \u00e7evrimi\u00e7i anketlerle birle\u015ftirilmesi kolayd\u0131r.<\/span><\/p>\n Avantajlar:<\/b><\/p>\n Dezavantajlar:<\/b><\/p>\n T\u00fcketiciler daha sanal bir d\u00fcnyaya ge\u00e7tikleri i\u00e7in \u00e7evrimi\u00e7i ara\u015ft\u0131rmalar giderek art\u0131yor ve her ara\u015ft\u0131rmac\u0131n\u0131n bu de\u011fi\u015fime uyum sa\u011flamas\u0131 en iyisi.<\/span><\/p>\n \u0130nternet eri\u015fimi olan ki\u015filerin say\u0131s\u0131ndaki art\u0131\u015f, e-posta veya web sayfas\u0131 \u00fczerinden yap\u0131lan m\u00fclakatlar\u0131n g\u00fcn\u00fcm\u00fczde en \u00e7ok kullan\u0131lan m\u00fclakat t\u00fcrleri aras\u0131nda \u00f6ne \u00e7\u0131kmas\u0131n\u0131 sa\u011flam\u0131\u015ft\u0131r. Bunun i\u00e7in \u00e7evrimi\u00e7i bir anketten daha iyisi olamaz.<\/span><\/p>\n Giderek daha fazla t\u00fcketici online al\u0131\u015fveri\u015fe y\u00f6neliyor, bu nedenle do\u011fru karar verme i\u00e7in bilgi \u00fcretecek bir g\u00f6r\u00fc\u015fme yapabilmek i\u00e7in harika bir ni\u015f olu\u015fturuyorlar.<\/span><\/p>\n E-posta anketlerinin avantajlar\u0131:<\/b><\/p>\n Ku\u015fkusuz, ara\u015ft\u0131rman\u0131n amac\u0131, veri toplamak i\u00e7in en iyi g\u00f6r\u00fc\u015fme t\u00fcrlerinin neler oldu\u011funu belirleyecektir. Ara\u015ft\u0131rma tasar\u0131m\u0131na<\/a> dayal\u0131 olarak, bir ara\u015ft\u0131rma sorular\u0131 planlayabilir ve test edebilir, \u00f6rne\u011fin sorular\u0131n do\u011fru olup olmad\u0131\u011f\u0131 ve anketin en iyi \u015fekilde ak\u0131p akmad\u0131\u011f\u0131 gibi.<\/span><\/p>\n Buna ek olarak, belirli ko\u015fullar alt\u0131nda kullan\u0131labilecek ba\u015fka ara\u015ft\u0131rma t\u00fcrleri de vard\u0131r, \u00f6rne\u011fin anket\u00f6rleri y\u00fcr\u00fctmek i\u00e7in ba\u011flant\u0131 olmamas\u0131 veya olumsuz durumlar olmas\u0131 durumunda, bu t\u00fcr durumlarda tamamen farkl\u0131 bir metodoloji olmasa da g\u00f6r\u00fc\u015fme olarak kabul edilemeyecek bir saha ara\u015ft\u0131rmas\u0131 yapmak gerekir.<\/span><\/p>\n Tart\u0131\u015fmay\u0131 \u00f6zetlemek gerekirse, etkili bir g\u00f6r\u00fc\u015fme, ara\u015ft\u0131rmac\u0131lara \u00e7al\u0131\u015fma nesnesini tan\u0131mak i\u00e7in gerekli verileri sa\u011flayan ve bu bilgilerin ara\u015ft\u0131rmac\u0131lar\u0131n ald\u0131\u011f\u0131 kararlara uygulanabilir oldu\u011fu bir g\u00f6r\u00fc\u015fme olacakt\u0131r.<\/span><\/p>\n
\n odak gruplar\u0131<\/span>
\n<\/a> 6-10 bireyden olu\u015fan k\u00fc\u00e7\u00fck bir grupla s\u0131n\u0131rl\u0131yken <\/span>
\n anketler<\/span>
\n<\/a> do\u011fas\u0131 gere\u011fi nicelikseldir. M\u00fclakatlar bir pop\u00fclasyondan bir \u00f6rneklem ile ger\u00e7ekle\u015ftirilir ve sergiledikleri temel \u00f6zellik konu\u015fma tonlar\u0131d\u0131r. <\/span><\/p>\nAra\u015ft\u0131rmalarda Temel M\u00fclakat T\u00fcrleri<\/b><\/h2>\n
\n
Yap\u0131land\u0131r\u0131lm\u0131\u015f M\u00fclakatlar:<\/b><\/h3>\n<\/li>\n<\/ul>\n
\n anket ara\u015ft\u0131rmas\u0131<\/span>
\n<\/a> T\u00fcm g\u00f6r\u00fc\u015fme oturumlar\u0131 boyunca tekd\u00fczeli\u011fi korumak amac\u0131yla. <\/span> <\/p>\nYap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmelerin avantajlar\u0131: <\/b><\/h4>\n
\n
\n ara\u015ft\u0131rma sorular\u0131<\/span>
\n<\/a>. <\/span> <\/li>\n
\n hata pay\u0131<\/span>
\n<\/a> Kat\u0131l\u0131mc\u0131n\u0131n anketin bir par\u00e7as\u0131 olmay\u0131 kabul etmesi ya da do\u011fru bilgileri vermekle ilgilenmemesi durumunda. <\/span> <\/li>\n<\/ul>\nYap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmelerin dezavantajlar\u0131:<\/b><\/h4>\n
\n
\n Pazar Ara\u015ft\u0131rmas\u0131<\/span>
\n<\/a><\/p>\n\n
Yar\u0131 Yap\u0131land\u0131r\u0131lm\u0131\u015f G\u00f6r\u00fc\u015fmeler:<\/b><\/h3>\n<\/li>\n<\/ul>\n
Yar\u0131 yap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmelerin avantajlar\u0131:<\/b><\/h4>\n
\n
\n m\u00fclakat sorular\u0131<\/span>
\n<\/a> Yap\u0131land\u0131r\u0131lm\u0131\u015f m\u00fclakat\u0131n aksine, tercih ettikleri formatta.<\/span><\/li>\n
\n Nitel veriler<\/span>
\n<\/a> bu g\u00f6r\u00fc\u015fmeler yoluyla toplanabilir. <\/span> <\/li>\nYar\u0131 yap\u0131land\u0131r\u0131lm\u0131\u015f g\u00f6r\u00fc\u015fmelerin dezavantajlar\u0131:<\/b><\/h4>\n
\n
\n
\n
Yap\u0131land\u0131r\u0131lmam\u0131\u015f G\u00f6r\u00fc\u015fmeler:<\/b><\/h3>\n<\/li>\n<\/ul>\n
\n
Yap\u0131land\u0131r\u0131lmam\u0131\u015f M\u00fclakatlar\u0131n Avantajlar\u0131:<\/b><\/h4>\n
\n
\n
\n Niteliksel Pazar Ara\u015ft\u0131rmas\u0131<\/span>
\n<\/a><\/p>\nAra\u015ft\u0131rma G\u00f6r\u00fc\u015fmeleri Y\u00f6ntemleri:<\/b><\/h3>\n
Ki\u015fisel G\u00f6r\u00fc\u015fmeler:<\/b><\/h4>\n
\n
\n
Telefon G\u00f6r\u00fc\u015fmeleri: <\/b><\/h4>\n
\n
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E-posta veya Web Sayfas\u0131 G\u00f6r\u00fc\u015fmeleri:<\/b><\/h4>\n
\n