{"id":729881,"date":"2019-02-11T22:30:47","date_gmt":"2019-02-11T22:30:47","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/anketler-icin-50-is-anketi-sorusu\/"},"modified":"2022-12-20T06:04:58","modified_gmt":"2022-12-20T06:04:58","slug":"anketler-icin-50-is-anketi-sorusu","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/anketler-icin-50-is-anketi-sorusu\/","title":{"rendered":"Anketler i\u00e7in 50 \u0130\u015f Anketi Sorusu"},"content":{"rendered":"<h2><strong><span data-preserver-spaces=\"true\">\u0130\u015f anketi sorular\u0131 nelerdir?<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">\u0130\u015f anketi sorular\u0131, do\u011fru kararlar alman\u0131za ve i\u015finizin potansiyelini en \u00fcst d\u00fczeye \u00e7\u0131karman\u0131za yard\u0131mc\u0131 olabilecek anketlerdir. Bir ara\u015ft\u0131rmac\u0131n\u0131n sekt\u00f6r\u00fc, mevcut ve potansiyel m\u00fc\u015fterileri, rakipleri, i\u00e7 sorunlar\u0131 ve pazarlar\u0131 anlamas\u0131n\u0131 sa\u011flayacakt\u0131r.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">\u00d6rne\u011fin, bir enerji i\u00e7ece\u011fi \u015firketi, \u00fcr\u00fcnleri hakk\u0131ndaki kamuoyu g\u00f6r\u00fc\u015f\u00fcn\u00fc ve enerji i\u00e7ece\u011fi se\u00e7erken bu se\u00e7imi etkileyen fakt\u00f6rleri anlamak istiyor. B\u00f6yle bir durumda, bir  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/energy-drinks-questionnaire-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">enerji\u0307 i\u0307\u00e7ecekleri\u0307 anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">\u0130\u015fle ilgili anket sorular\u0131n\u0131 i\u00e7eren bu anket, \u015firketin \u00fcr\u00fcnlerini markala\u015ft\u0131rmas\u0131na ve daha y\u00fcksek bir pazar pay\u0131 elde etmek i\u00e7in uygun \u015fekilde pazarlamas\u0131na yard\u0131mc\u0131 olacak verileri toplamas\u0131n\u0131 sa\u011flayacakt\u0131r.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">\u0130\u015f anketi sorular\u0131, do\u011fru soruldu\u011funda, i\u015finizi b\u00fcy\u00fck bir h\u0131zla ilerletebilir. Herhangi bir i\u015fletme i\u00e7in \u00e7ok \u00f6nemli olan a\u015fa\u011f\u0131daki noktalarda size yard\u0131mc\u0131 olabilir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fteri ili\u015fkileri kurmak<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; M\u00fc\u015fterinin \u015firketle olan ili\u015fkisi, bir i\u015fi kurabilecek veya bir i\u015fi yok edebilecek en \u00f6nemli parametrelerden biridir. Nerede durdu\u011funuzu anlamak i\u00e7in  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">Net Tavsiye Skoru (NPS)<\/span><\/a><span data-preserver-spaces=\"true\">  tan\u0131mlanmas\u0131 gerekmektedir. Kullanarak soru sorma  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/net-promoter-score-nps-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">NPS anketi<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> Bu t\u00fcr verileri toplamak, m\u00fc\u015fteriyle uzun s\u00fcreli bir ili\u015fki kurman\u0131za ve onlar\u0131 sizi arkada\u015flar\u0131na ve meslekta\u015flar\u0131na tavsiye eden marka el\u00e7ileriniz haline getirmenize yard\u0131mc\u0131 olabilir.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fteri hizmetlerinizi geli\u015ftirin<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; M\u00fc\u015fteri hizmetleri, m\u00fc\u015fteri memnuniyetine yol a\u00e7ar. Bir m\u00fc\u015fteri memnun kal\u0131rsa, daha fazlas\u0131 i\u00e7in size geri gelmeye devam edecek ve i\u015fletmenizi tan\u0131tacakt\u0131r. Mutlu bir m\u00fc\u015fteri sad\u0131k bir m\u00fc\u015fteridir. M\u00fc\u015fteri memnuniyeti anketlerinde i\u015f anketi sorular\u0131n\u0131n kullan\u0131lmas\u0131 veya  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-service-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">m\u00fc\u015fteri\u0307 hi\u0307zmetleri\u0307 anketleri\u0307<\/span><\/a><span data-preserver-spaces=\"true\">m\u00fc\u015fteri memnuniyeti puanlar\u0131n\u0131 (CSAT) ve m\u00fc\u015fteri \u00e7aba puanlar\u0131n\u0131 (CES) hesaplar. Bu verileri, m\u00fckemmel m\u00fc\u015fteri hizmetleri arac\u0131l\u0131\u011f\u0131yla m\u00fc\u015fteri memnuniyetini art\u0131rmak i\u00e7in kullanabilirsiniz.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Geri bildirimi anlay\u0131n<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Geri bildirim, t\u00fcm i\u015f stratejisini de\u011fi\u015ftiren \u015feydir. Neyin yanl\u0131\u015f gitti\u011fini bildi\u011finizde, bunu iyile\u015ftirebilir veya d\u00fczeltebilirsiniz. A\u015fa\u011f\u0131daki gibi geri bildirim anketlerinde i\u015f anketi sorular\u0131n\u0131 kullan\u0131n  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/product-satisfaction-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">\u00fcr\u00fcn memnuni\u0307yet anketleri\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> \u00dcr\u00fcn veya hizmetinizi iyile\u015ftirmek ve m\u00fc\u015fterileri elde tutmak i\u00e7in mevcut m\u00fc\u015fterilerden ve potansiyel m\u00fc\u015fterilerden geri bildirim toplamak i\u00e7in <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-loss-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">m\u00fc\u015fteri\u0307 kaybi anketleri\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Verimlili\u011fi art\u0131rmak i\u00e7in<\/span><\/strong><span data-preserver-spaces=\"true\">  &#8211; Mutlu bir i\u015f g\u00fcc\u00fc, i\u015f ba\u015far\u0131s\u0131yla do\u011fru orant\u0131l\u0131d\u0131r. E\u011fer \u00e7al\u0131\u015fanlar memnun de\u011filse, i\u015fletme m\u00fc\u015fterilerine de\u011fer sa\u011flamayacakt\u0131r. Bu nedenle, \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n memnuniyet d\u00fczeyini anlamak i\u00e7in,  <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/employee-satisfaction-survey-questions-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">\u00e7ali\u015fan memnuni\u0307yet anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> \u00c7al\u0131\u015fanlar\u0131n\u0131za sorular sorulabilir, \u00fcretkenlik ve markala\u015fma art\u0131r\u0131labilir.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-120649\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/07\/56-bussiness-survey-question.jpg\" alt=\"\" width=\"992\" height=\"992\"><\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/business-survey-questions\/?lan=en&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span data-preserver-spaces=\"true\">\u00dccretsiz i\u015f anketi \u015fablonu<\/span><\/strong><\/a><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">50 Anketler i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Temel bir i\u015f anketi sorusu, NPS puan\u0131n\u0131 hesaplayan NPS sorusudur. Ara\u015ft\u0131rmac\u0131n\u0131n i\u015f stratejisinin veya pazar stratejisinin do\u011fru y\u00f6nde olup olmad\u0131\u011f\u0131n\u0131 anlamas\u0131n\u0131 sa\u011flar. Genellikle bu soruya di\u011fer i\u015f anketi sorular\u0131 e\u015flik eder. Ancak ankete bu soru ile ba\u015flanmas\u0131 tavsiye edilmektedir.<\/span><\/p>\n<ol>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fczle\/hizmetimizle ilgili t\u00fcm deneyiminizi g\u00f6z \u00f6n\u00fcnde bulundurarak, bir arkada\u015f\u0131n\u0131za veya bir meslekta\u015f\u0131n\u0131za tavsiye etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span><\/li>\n<\/ol>\n<h4><strong><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\/hizmet geri bildirimi i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi kullanman\u0131n size sa\u011flad\u0131\u011f\u0131 ana fayda nedir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fczden\/hizmetimizden elde edece\u011finiz en \u00f6nemli 3 fayda nedir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi ne kadar s\u00fcredir kullan\u0131yorsunuz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bir aydan daha az<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">1 ila 6 ay<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">6 ay ile 1 y\u0131l aras\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">1-3 y\u0131l<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Emin de\u011filim<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hi\u00e7 kullan\u0131lmad\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer (L\u00fctfen belirtiniz)<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi ne s\u0131kl\u0131kla kullan\u0131yorsunuz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">G\u00fcnl\u00fck<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Haftada bir kez<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ayda 2-3 kez<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ayda bir kez<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Her 2-3 ayda bir<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Y\u0131lda 2-3 kez veya daha az<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Emin de\u011filim<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Genel olarak, \u00fcr\u00fcn\u00fcm\u00fczden\/hizmetimizden ne kadar memnunsunuz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok memnun kald\u0131m<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Memnunum<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">N\u00f6tr<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Memnun de\u011filim<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok memnun de\u011filim<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Emin de\u011filim<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi tekrar kullan\u0131r m\u0131s\u0131n\u0131z\/sat\u0131n al\u0131r m\u0131s\u0131n\u0131z?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kesinlikle<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Muhtemelen<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Emin de\u011filim<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Muhtemelen de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kesinlikle de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hi\u00e7 kullan\u0131lmad\u0131<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\/hizmetimiz art\u0131k mevcut olmasayd\u0131 hangi alternatif markaya giderdiniz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Rakip 1<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Rakip 2<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Rakip 3<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Rakip 4<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Emin de\u011filim<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">M\u00fc\u015fteri destek ekibi \u00fcr\u00fcn\/hizmetle ilgili t\u00fcm sorular\u0131n\u0131z\u0131 \u00e7\u00f6zd\u00fc m\u00fc?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet, \u015firket veya temsilcisi taraf\u0131ndan<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r, ben veya \u015firket d\u0131\u015f\u0131ndan biri taraf\u0131ndan \u00e7\u00f6z\u00fcld\u00fc<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r, sorun hi\u00e7bir zaman \u00e7\u00f6z\u00fclmedi.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Sorun yok, bu y\u00fczden destek ekibiyle hi\u00e7 ileti\u015fime ge\u00e7medim<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi geli\u015ftirmek i\u00e7in ne gibi \u00f6nerilerde bulunursunuz?<\/span><\/li>\n<\/ol>\n<p><span data-preserver-spaces=\"true\">Yukar\u0131daki sorular, bir ara\u015ft\u0131rmac\u0131n\u0131n bir \u00fcr\u00fcn\/hizmet hakk\u0131ndaki m\u00fc\u015fteri g\u00f6r\u00fc\u015flerini anlamas\u0131n\u0131 sa\u011flayan i\u015f anketi sorular\u0131d\u0131r. Ara\u015ft\u0131rmac\u0131n\u0131n \u00fcr\u00fcn hakk\u0131nda geri bildirim toplamas\u0131na, eksiklikleri tespit etmesine ve b\u00f6ylece \u015firketin s\u00fcre\u00e7lerde veya \u00fcr\u00fcn\/hizmette buna uygun de\u011fi\u015fiklikler yapmas\u0131na yard\u0131mc\u0131 olur.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Pazar ara\u015ft\u0131rmas\u0131 i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">Sizce \u00fcr\u00fcn\/hizmet hakk\u0131nda en \u00e7ok be\u011fendi\u011finiz \u015feyler nelerdir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Sizce \u00fcr\u00fcn\/hizmette ne gibi iyile\u015ftirmeler yap\u0131labilir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u015eu anda mevcut olan rakip \u00fcr\u00fcnlerde en \u00e7ok neyi seviyorsunuz?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Sizce \u015fu anda mevcut olan rakip \u00fcr\u00fcnler i\u00e7in ne gibi iyile\u015ftirmeler yap\u0131labilir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi tercih etme nedenleriniz nelerdir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Zaten vard\u0131, ama de\u011fi\u015ftirmek istiyorum<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bu benim bir ihtiyac\u0131m\u0131 kar\u015f\u0131l\u0131yor.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kalite nedenleriyle<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Dayan\u0131kl\u0131l\u0131k nedenleriyle<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Fiyat y\u00fcz\u00fcnden<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi tercih etmemenizin nedeni nedir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok maliyetli<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ona ihtiyac\u0131m yok.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kalite standartlara uygun de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Dayan\u0131kl\u0131 de\u011fildir<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bende zaten var.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc\/hizmetimizi piyasadaki rakip \u00fcr\u00fcnlere tercih etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">B\u00fcy\u00fck olas\u0131l\u0131kla<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">B\u00fcy\u00fck olas\u0131l\u0131kla<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Biraz olas\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pek olas\u0131 de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hi\u00e7 olas\u0131 de\u011fil<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/blog\/what-is-market-research\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">Pazar ara\u015ft\u0131rmas\u0131<\/span><\/a><span data-preserver-spaces=\"true\">  sorular ara\u015ft\u0131rmac\u0131n\u0131n pazar\u0131 anlamas\u0131n\u0131 sa\u011flar. Bu t\u00fcr sorular, bir \u00fcr\u00fcn\u00fc\/hizmeti piyasaya s\u00fcrmeden \u00f6nce \u015firketlere yard\u0131mc\u0131 olabilir. Hedef kitleden geri bildirim toplamak, \u015firketin pazardaki talebi anlamas\u0131n\u0131 ve daha y\u00fcksek bir pazar pay\u0131 elde etmek i\u00e7in \u00fcr\u00fcn\u00fc geli\u015ftirmesini sa\u011flayacakt\u0131r.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fteri hizmetlerini de\u011ferlendirmek i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">Kurulu\u015fumuzun m\u00fc\u015fteri hizmetleri ekibiyle ya\u015fad\u0131\u011f\u0131n\u0131z t\u00fcm deneyimi g\u00f6z \u00f6n\u00fcnde bulundurarak, bizi bir arkada\u015f\u0131n\u0131za veya bir meslekta\u015f\u0131n\u0131za tavsiye etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">1&#8217;den 10&#8217;a kadar bir \u00f6l\u00e7ek<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">L\u00fctfen m\u00fc\u015fteri hizmetleri temsilcimizle ya\u015fad\u0131\u011f\u0131n\u0131z deneyimin a\u015fa\u011f\u0131daki y\u00f6nlerini de\u011ferlendirin? (Cevap se\u00e7enekleri: Zay\u0131f, orta, iyi, \u00e7ok iyi, m\u00fckemmel, N\/A)<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn hakk\u0131nda bilgi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Konunun anla\u015f\u0131lmas\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Yard\u0131m etme iste\u011fi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Verimlilik \/ \u00e7abukluk<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bir i\u015flemi tamamlayabilme<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Nezaket<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7\u00f6z\u00fcme ili\u015fkin memnuniyet d\u00fczeyi<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">A\u015fa\u011f\u0131daki se\u00e7enekleri g\u00f6z \u00f6n\u00fcnde bulundurarak, m\u00fc\u015fteri hizmetleri temsilcisinin hangisine sahip oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyorsunuz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Sab\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn ve marka bilgisi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Co\u015fku<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kibarl\u0131k<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Samimiyet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Duyarl\u0131l\u0131k<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">M\u00fc\u015fteri hizmetleri temsilcisi a\u015fa\u011f\u0131daki se\u00e7eneklerden neleri geli\u015ftirebilir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Sab\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn ve marka bilgisi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Co\u015fku<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kibarl\u0131k<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Samimiyet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Duyarl\u0131l\u0131k<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u0130htiya\u00e7 duydu\u011funuzda bir m\u00fc\u015fteri temsilcisi size ula\u015fabildi mi?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok fazla bekleme vard\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">M\u00fc\u015fteri deste\u011fine hi\u00e7 ihtiya\u00e7 duymad\u0131m<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">M\u00fc\u015fteri hizmetleri temsilcimiz sorununuzu etkili bir \u015fekilde \u00e7\u00f6zd\u00fc m\u00fc?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok uzun s\u00fcrd\u00fc<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">N\/A<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Bir sonraki al\u0131\u015fveri\u015finizde bizden al\u0131\u015fveri\u015f yapma olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">B\u00fcy\u00fck olas\u0131l\u0131kla<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Biraz olas\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Olabilir de olmayabilir de<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pek olas\u0131 de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pek olas\u0131 de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">N\/A<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fc\/hizmeti nas\u0131l sat\u0131n ald\u0131n\u0131z?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Posta sipari\u015fi ile<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u0130nternet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Telefon \u00fczerinden<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Faks<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ma\u011fazada<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u0130\u015flem s\u00fcreci kolay m\u0131yd\u0131?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok kolay de\u011fil, \u00e7ok zor de\u011fil<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Faturalama s\u00fcrecini sizin i\u00e7in daha kolay hale getirmek i\u00e7in ne gibi iyile\u015ftirmeler yap\u0131labilir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Size daha iyi hizmet vermemize yard\u0131mc\u0131 olacak herhangi bir \u00f6neriniz\/yorumunuz var m\u0131?<\/span><\/li>\n<\/ol>\n<p><span data-preserver-spaces=\"true\">Yukar\u0131daki sorular bir \u015firketin sundu\u011fu m\u00fc\u015fteri hizmetlerini de\u011ferlendirmesini sa\u011flar. Bu t\u00fcr sorulardan elde edilen verileri kullanmak, \u015firketin s\u00fcre\u00e7lerini de\u011fi\u015ftirmesine, m\u00fc\u015fteri hizmetleri personelini e\u011fitmesine, \u00e7al\u0131\u015fanlar\u0131 motive etmesine ve \u00f6d\u00fcllendirmesine ve \u00e7ok daha m\u00fc\u015fteri odakl\u0131 bir kurulu\u015f haline gelmesine yard\u0131mc\u0131 olabilir.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"editor-rtfLink\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?lan=en&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span data-preserver-spaces=\"true\">\u00dccretsiz bir hesap olu\u015fturun<\/span><\/strong><\/a><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fteri memnuniyetini \u00f6l\u00e7mek i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">\u015eirketimizle olan t\u00fcm deneyiminizi g\u00f6z \u00f6n\u00fcnde bulundurarak, bizi bir arkada\u015f\u0131n\u0131za veya meslekta\u015f\u0131n\u0131za tavsiye etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Sizce a\u015fa\u011f\u0131daki kelimelerden hangisi bizi\/\u00fcr\u00fcn\u00fcm\u00fcz\u00fc en yak\u0131n \u015fekilde tan\u0131ml\u0131yor?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hatal\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">D\u00fc\u015f\u00fck kalite<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Y\u00fcksek kalite<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Dayan\u0131kl\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Dayan\u0131kl\u0131 de\u011fil<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ekonomik<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pahal\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz ihtiyac\u0131n\u0131z\u0131 ne \u00f6l\u00e7\u00fcde kar\u015f\u0131l\u0131yor?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Tamamen<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Biraz<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok az<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u0130htiyac\u0131 kar\u015f\u0131lam\u0131yor<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fcn\/hizmetimizin hangi \u00fc\u00e7 \u00f6zelli\u011fi sizin i\u00e7in en \u00f6nemli?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fcn\/hizmetimizin hangi \u00fc\u00e7 \u00f6zelli\u011finin geli\u015ftirilmesi gerekiyor?<\/span><\/li>\n<\/ol>\n<h4><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fteri \u00e7abas\u0131n\u0131 hesaplamak i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">\u015eirketimiz ile i\u015flem s\u00fcreci ne kadar kolay?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok zor<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Zor<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">D\u00fczenli<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kolay<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok kolay<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Web sitemiz size gerekli bilgileri sa\u011flad\u0131 m\u0131?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Sorununuzun \u00e7\u00f6z\u00fclmesi i\u00e7in ne kadar \u00e7aba sarf etmeniz gerekti?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bir s\u00fcr\u00fc<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Ola\u011fan miktar<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok az<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u00c7aba g\u00f6sterdikten sonra, yan\u0131t beklentilerinizi ne kadar kar\u015f\u0131lad\u0131?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Sorular\u0131n\u0131za veya endi\u015felerinize ne kadar duyarl\u0131 oldu\u011fumuzu s\u00f6yleyebilirsiniz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok duyarl\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">N\u00f6tr<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00c7ok tepkisiz<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">N\/A<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Genel olarak, 1&#8217;den 10&#8217;a kadar bir \u00f6l\u00e7ekte, \u00fcr\u00fcn\/hizmetten ne kadar memnunsunuz (1 en d\u00fc\u015f\u00fck ve 10 en y\u00fcksek)?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Bilmemizi istedi\u011finiz ba\u015fka bir \u015fey var m\u0131?<\/span><\/li>\n<\/ol>\n<p><span data-preserver-spaces=\"true\">Yukar\u0131daki sorular bir \u015firketin m\u00fc\u015fteri memnuniyetini ve m\u00fc\u015fteri \u00e7abas\u0131n\u0131 \u00f6l\u00e7mesini sa\u011flayacakt\u0131r. Bu t\u00fcr veriler \u015firketin \u00fcr\u00fcn\/hizmet veya s\u00fcre\u00e7lerinde de\u011fi\u015fiklik yapmas\u0131na veya bunlar\u0131 iyile\u015ftirmesine olanak tan\u0131yacakt\u0131r.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">M\u00fc\u015fterileri elde tutmak i\u00e7in i\u015f anketi sorular\u0131<\/span><\/strong><\/h4>\n<ol>\n<li><span data-preserver-spaces=\"true\">Sizi m\u00fc\u015fterimiz olmaya iten sebep neydi?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Marka de\u011feri<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Pazarlama ve tan\u0131t\u0131m<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn \u00e7e\u015fitlili\u011fi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kulaktan kula\u011fa<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcnlerimizin kalitesi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Fiyatland\u0131rma<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">A\u015fa\u011f\u0131dakilerden her biri bizimle i\u015fbirli\u011finizi sonland\u0131rma karar\u0131n\u0131z\u0131 ne \u00f6l\u00e7\u00fcde etkiledi? ( Cevap se\u00e7enekleri: son derece, \u00e7ok, orta derecede, biraz, hi\u00e7)<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\/hizmet yelpazesi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\/hizmet kalitesi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Marka de\u011feri<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Personelin davran\u0131\u015flar\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Gereksinimlerinizin yeterince anla\u015f\u0131lamamas\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Fiyatland\u0131rma<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Daha iyi alternatif \u015firket<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">\u0130htiya\u00e7lar\u0131n\u0131z\u0131 kar\u015f\u0131lamak i\u00e7in \u015fimdi hangi alternatife veya rakibe ge\u00e7tiniz?<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">L\u00fctfen bu marka i\u00e7in a\u015fa\u011f\u0131dakileri 1&#8217;den 5&#8217;e kadar derecelendirin.<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">\u00dcr\u00fcn\/hizmet yelpazesi<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kalite<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Marka de\u011feri<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">M\u00fc\u015fteri Hizmetleri<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Fiyatland\u0131rma<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Memnun kalmad\u0131\u011f\u0131n\u0131z alanlar\u0131 iyile\u015ftirirsek bize tekrar gelmek ister misiniz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">S\u00f6yleyemem.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">S\u00fcrecinizi sorunsuz ve s\u0131k\u0131nt\u0131s\u0131z hale getirmek i\u00e7in size do\u011fru bilgilerin verildi\u011fini d\u00fc\u015f\u00fcn\u00fcyor musunuz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Fikrim yok<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Gelecekte yeni \u00fcr\u00fcnlerimiz\/hizmetlerimiz hakk\u0131nda bilgi sahibi olmak ister misiniz?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet, tan\u0131t\u0131m i\u00e7eri\u011fi almak i\u00e7in abone oldum.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Evet, ama hen\u00fcz abone de\u011filim.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Hay\u0131r<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Bizimle ho\u015f bir deneyim ya\u015famad\u0131ysan\u0131z, a\u015fa\u011f\u0131dakiler bunu daha iyi hale getirir mi?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Daha bilgili personel<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Daha iyi reklam ve tan\u0131t\u0131m<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Daha iyi finansal i\u015flemler<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Daha iyi m\u00fc\u015fteri hizmetleri<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Gereksinimlerin daha iyi anla\u015f\u0131lmas\u0131<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">Kar\u015f\u0131la\u015ft\u0131\u011f\u0131n\u0131z olumsuz deneyim hakk\u0131nda bir arkada\u015f\u0131n\u0131z veya meslekta\u015f\u0131n\u0131zla konu\u015ftunuz mu? Ne s\u00f6yleyeceklerdi?<\/span>\n<ol>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Belirtti\u011finiz hususlarda hemfikir oldular.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Kabul ettiler ama yine de bize kar\u015f\u0131 \u00f6nyarg\u0131l\u0131yd\u0131lar.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">B\u00f6yle bir deneyimin ya\u015fanabilece\u011fini reddettiler.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Bu konuda hi\u00e7bir fikirleri yoktu.<\/span><\/li>\n<li class=\"ql-indent-1\"><span data-preserver-spaces=\"true\">Di\u011fer<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span data-preserver-spaces=\"true\">M\u00fc\u015fteri deneyimini iyile\u015ftirmeye yard\u0131mc\u0131 olacak iletmek istedi\u011finiz herhangi bir yorum\/\u00f6neri var m\u0131?<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\u0130\u015f anketi sorular\u0131 nelerdir? \u0130\u015f anketi sorular\u0131, do\u011fru kararlar alman\u0131za ve i\u015finizin potansiyelini en \u00fcst d\u00fczeye \u00e7\u0131karman\u0131za yard\u0131mc\u0131 olabilecek anketlerdir. [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":675467,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1127],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Anketler i\u00e7in 50 \u0130\u015f Anketi Sorusu | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u0130\u015f anketi sorular\u0131, i\u015fi etkileyen parametreler hakk\u0131nda bilgi toplamak i\u00e7in sorulan sorulard\u0131r. 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