{"id":730468,"date":"2021-10-28T13:47:22","date_gmt":"2021-10-28T20:47:22","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/kanban-cercevesi-musteri-haritalamada-nasil-uygulanir\/"},"modified":"2021-10-28T13:47:22","modified_gmt":"2021-10-28T13:47:22","slug":"kanban-cercevesi-musteri-haritalamada-nasil-uygulanir","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/kanban-cercevesi-musteri-haritalamada-nasil-uygulanir\/","title":{"rendered":"Kanban \u00c7er\u00e7evesi: M\u00fc\u015fteri Haritalamada Nas\u0131l Uygulan\u0131r?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Kanban \u00e7er\u00e7evesi, g\u00fcn\u00fcm\u00fczde kullan\u0131lan en pop\u00fcler proje y\u00f6netimi y\u00f6ntemlerinden biridir. Ancak, daha \u00f6nce hi\u00e7 duymad\u0131ysan\u0131z, bu yaz\u0131 tam size g\u00f6re.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kanban \u00c7er\u00e7evesinin <a href=\"https:\/\/www.questionpro.com\/cx\/why\/journey-mapping.html\">m\u00fc\u015fteri haritalamas\u0131na<\/a> nas\u0131l uygulanaca\u011f\u0131n\u0131 ve bu s\u00fcrecin zaman i\u00e7inde neden giderek daha \u00f6nemli hale geldi\u011fini tart\u0131\u015faca\u011f\u0131z.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-kanban-framework\">Kanban \u00c7er\u00e7evesi nedir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-customer-roadmap\">M\u00fc\u015fteri Yol Haritas\u0131 Nedir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#benefits-of-customer-roadmap\">M\u00fc\u015fteri Yol Haritas\u0131n\u0131n Faydalar\u0131 Nelerdir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#implement-kanban-in-customer-roadmap\">M\u00fc\u015fteri Yol Haritas\u0131nda Kanban Nas\u0131l Uygulan\u0131r?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-a-kanban-board\">Kanban Panosu Nedir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#kanban-principles\">Yol Haritas\u0131nda Kullanabilece\u011finiz Baz\u0131 \u00d6nemli Kanban \u0130lkeleri Nelerdir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#steps-to-implement-kanban-board\">Kanban Tahtas\u0131n\u0131 Kullanarak M\u00fc\u015fteri Yol Haritas\u0131n\u0131 Uygulama Ad\u0131mlar\u0131 Nelerdir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#advantages-of-kanban\">Kanban Yol Haritas\u0131 Uygulamas\u0131n\u0131n Avantajlar\u0131 Nelerdir?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#conclusion\">Sonu\u00e7<\/a><\/li>\n<\/ul>\n<h2 id=\"what-is-kanban-framework\"><b>Kanban \u00c7er\u00e7evesi Nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">&#8220;Kanban&#8221; kelimesi Japonca&#8217;da tabela veya i\u015faret bayra\u011f\u0131 anlam\u0131na gelmektedir. Toyota \u00dcretim Sistemi taraf\u0131ndan \u00fcretim hatt\u0131 boyunca i\u015f ak\u0131\u015f\u0131n\u0131 g\u00f6rselle\u015ftirmenin ve potansiyel darbo\u011fazlar\u0131n nerede ortaya \u00e7\u0131kabilece\u011fini belirlemenin bir yolu olarak geli\u015ftirilmi\u015ftir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu sistem, i\u015f\u00e7ilerin bir \u00fcr\u00fcn \u00fcretene kadar birbiri ard\u0131na g\u00f6rev yapmak zorunda olduklar\u0131 bir \u00fcretim tesisinde oldu\u011fu gibi, ayn\u0131 anda de\u011fil de s\u0131rayla ger\u00e7ekle\u015fen \u00e7ok say\u0131da farkl\u0131 ad\u0131m oldu\u011funda en iyi \u015fekilde \u00e7al\u0131\u015f\u0131r.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu \u00e7er\u00e7eve hemen hemen her i\u015f ak\u0131\u015f\u0131na uygulanabilir \u00e7\u00fcnk\u00fc s\u00fcrecin nerede oldu\u011funun ve tamamlanmas\u0131na ka\u00e7 ad\u0131m kald\u0131\u011f\u0131n\u0131n s\u00fcrekli olarak g\u00f6rselle\u015ftirilmesini gerektirir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ayn\u0131 anda devam eden \u00e7ok fazla farkl\u0131 i\u015f oldu\u011funda i\u015fi g\u00f6rselle\u015ftirmek ger\u00e7ekten zordur, bu nedenle Kanban, her g\u00f6revi daha k\u00fc\u00e7\u00fck ad\u0131mlara ay\u0131rarak ve ard\u0131ndan bu ad\u0131mlar\u0131 ayr\u0131 i\u015f \u00f6\u011feleri olarak ele alarak ekiplerin g\u00f6revlerine daha kolay odaklanmalar\u0131na yard\u0131mc\u0131 olur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kanban, di\u011fer i\u015f ak\u0131\u015f\u0131 y\u00f6netim sistemlerinin yerine veya onlarla birlikte kullan\u0131labilir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bununla birlikte, kanban panosunun insanlar\u0131n g\u00f6rmesi ve \u00fczerinde \u00e7al\u0131\u015fmas\u0131 i\u00e7in fiziksel bir temsile sahip olmas\u0131 gerekti\u011fini unutmamak \u00f6nemlidir, \u00e7\u00fcnk\u00fc bu sistemle ekibinizin ad\u0131mlar\u0131n\u0131 g\u00f6rselle\u015ftirmeye \u00e7al\u0131\u015f\u0131yorsunuz.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c7evrimi\u00e7i pazarlama ekiplerinin yan\u0131 s\u0131ra \u00e7evik bir \u00e7al\u0131\u015fma ortam\u0131na g\u00fcvenen i\u015fletmeler aras\u0131nda da son derece pop\u00fcler hale geldi.<\/span><\/p>\n<h2 id=\"what-is-customer-roadmap\"><b>M\u00fc\u015fteri Yol Haritas\u0131 Nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/customer-service-roadmap\/\">M\u00fc\u015fteri yol haritas\u0131<\/a>, i\u015fletmelerin ne yapt\u0131klar\u0131n\u0131, i\u015finiz i\u00e7in nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131 ve nereye gitti\u011finizi netle\u015ftirmelerine yard\u0131mc\u0131 olur. <\/span><span style=\"font-weight: 400;\">\u015eirketteki herkese kimin ne \u00fczerinde \u00e7al\u0131\u015ft\u0131\u011f\u0131, o \u015feyi neden yapt\u0131\u011f\u0131 ve ne zaman tamamlanaca\u011f\u0131 konusunda netlik kazand\u0131r\u0131r.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu yol haritas\u0131, m\u00fc\u015fteriyle ileti\u015fim kurma ve beklentilerini hizalama s\u00fcrecine yard\u0131mc\u0131 olman\u0131n yan\u0131 s\u0131ra \u00e7al\u0131\u015fanlar\u0131n ne \u00fczerinde \u00e7al\u0131\u015fmalar\u0131 gerekti\u011fini bilmelerini kolayla\u015ft\u0131r\u0131r.<\/span><\/p>\n<h2 id=\"benefits-of-customer-roadmap\"><b>M\u00fc\u015fteri Yol Haritas\u0131n\u0131n Faydalar\u0131 Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Bir m\u00fc\u015fteri yol haritas\u0131 olu\u015fturmak, neyin ne zaman ba\u015far\u0131labilece\u011fine dair ger\u00e7ek\u00e7i beklentiler olu\u015fturdu\u011fundan y\u00f6neticiler, payda\u015flar ve kreatifler i\u00e7in \u00f6nemlidir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu ayn\u0131 zamanda herkesin ne oldu\u011fu ve neden oldu\u011fu konusunda ayn\u0131 fikirde olmas\u0131n\u0131 sa\u011flayarak kafa kar\u0131\u015f\u0131kl\u0131\u011f\u0131n\u0131 \u00f6nleyebilir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bir m\u00fc\u015fteri yol haritas\u0131na sahip olmak, i\u015flerin ne zaman bitece\u011fini size s\u00f6yledi\u011fi i\u00e7in i\u015f hayat\u0131n\u0131z\u0131 kontrol alt\u0131na alman\u0131z\u0131 sa\u011flar, b\u00f6ylece son teslim tarihlerini ka\u00e7\u0131rma veya projeler tamamlanmadan \u00f6nce uzun saatler \u00e7al\u0131\u015fma konusunda endi\u015felenmenize gerek kalmaz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yol haritas\u0131, i\u015fletme sahiplerine belirli bir zaman dilimi i\u00e7inde neleri ger\u00e7ekle\u015ftirmeleri gerekti\u011fi konusunda bir rehber g\u00f6revi g\u00f6r\u00fcr.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ayr\u0131ca, yapt\u0131klar\u0131 i\u015fin di\u011fer ekip \u00fcyeleriyle nas\u0131l bir ili\u015fki i\u00e7inde oldu\u011fu ve hangi projelerin kurulu\u015fun b\u00fcy\u00fcmesi i\u00e7in kritik \u00f6neme sahip oldu\u011fu konusunda fikir sahibi olmalar\u0131na da yard\u0131mc\u0131 olur.  <\/span><span style=\"font-weight: 400;\">Yol haritalar\u0131na sahip olmak son derece hayatidir \u00e7\u00fcnk\u00fc bunlar gelece\u011fe y\u00f6nelik bir plan\u0131n ana hatlar\u0131n\u0131 \u00e7izer.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ayr\u0131ca mevcut s\u00fcre\u00e7lerde \u00f6nemli de\u011fi\u015fiklikler yap\u0131lmas\u0131na yard\u0131mc\u0131 olurlar ve ekiplere herhangi bir zamanda nelere dikkat edilmesi gerekti\u011fi konusunda fikir verirler.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fteri Yol Haritas\u0131, yeni bir \u00f6zellik veya \u00fcr\u00fcn\u00fcn piyasaya s\u00fcr\u00fclmesi i\u00e7in do\u011fru zaman\u0131n belirlenmesine ve bir sonraki a\u015famada hangi m\u00fc\u015fteri segmentine odaklan\u0131laca\u011f\u0131na karar verilmesine yard\u0131mc\u0131 olur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fteri yol haritas\u0131, \u00fcr\u00fcn y\u00f6neticileri taraf\u0131ndan \u00fcr\u00fcnleri veya hizmetleri i\u00e7in belirlenen hedeflere ula\u015fmaya y\u00f6nelik ad\u0131mlar\u0131 \u00f6zetleyen bir \u00e7al\u0131\u015fma belgesi olarak kullan\u0131l\u0131r.  <\/span><span style=\"font-weight: 400;\">Bu, yeni \u00f6zellikler yay\u0131nlayarak ya da sat\u0131\u015flar\u0131 art\u0131rarak yap\u0131labilir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bir m\u00fc\u015fteri yol haritas\u0131 olu\u015fturmak i\u00e7in, kurulu\u015funuza veya projenize \u00f6zg\u00fc baz\u0131 temel kurallar belirlemek \u00f6nemlidir.  <\/span><span style=\"font-weight: 400;\">Bu kurallar belgelenmelidir, b\u00f6ylece herkes ne anlama geldiklerini ve \u00e7er\u00e7evenin uygulamada nas\u0131l \u00e7al\u0131\u015faca\u011f\u0131n\u0131 hem yeni projeler hem de devam eden projeler i\u00e7in tam olarak bilir.<\/span><span style=\"font-weight: 400;\">\u015eimdi kanban \u00e7er\u00e7evesinin m\u00fc\u015fteri yol haritas\u0131nda nas\u0131l etkili bir \u015fekilde kullan\u0131labilece\u011fine bakal\u0131m.<\/span><\/p>\n<h2 id=\"implement-kanban-in-customer-roadmap\"><b>M\u00fc\u015fteri Yol Haritas\u0131nda Kanban \u00c7er\u00e7evesi Nas\u0131l Uygulan\u0131r?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Daha \u00f6nce de belirtildi\u011fi gibi Kanban, daha iyi m\u00fc\u015fteri de\u011feri elde etmek i\u00e7in i\u015fi organize eden bir y\u00f6ntemdir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Toyota taraf\u0131ndan geli\u015ftirilmi\u015ftir ve daha sonra yal\u0131n felsefe, kaizen, jidoka vb. bilgileri kullanan Yal\u0131n \u00fcretim konseptinin bir par\u00e7as\u0131 haline gelmi\u015ftir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kanban haritalamada, s\u00fcre\u00e7lerinizi m\u00fc\u015fteriler i\u00e7in daha verimli ve esnek olacak \u015fekilde iyile\u015ftirebilirsiniz.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">S\u00fcre\u00e7te i\u015fin nerede gecikti\u011fini g\u00f6rebilir ve m\u00fc\u015fteriyle ilgili sorunlar\u0131 anlayabilirsiniz. <\/span><span style=\"font-weight: 400;\">Kanban, yol haritan\u0131z\u0131 ve <a href=\"https:\/\/www.questionpro.com\/blog\/how-to-measure-what-customers-value\/\">m\u00fc\u015fteri de\u011ferinizi<\/a> analiz etmek ve y\u00f6netmek i\u00e7in \u00e7e\u015fitli ara\u00e7lar sunar. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">\u00d6zelliklerin \u00f6nceliklendirilmesinde ve iyile\u015ftirme alanlar\u0131n\u0131n belirlenmesinde size yard\u0131mc\u0131 olabilir. <\/span><span style=\"font-weight: 400;\">M\u00fc\u015fteri <a href=\"https:\/\/www.questionpro.com\/blog\/data-mapping\/\">veri haritalamas\u0131nda<\/a> kanban \u00e7er\u00e7evesini uygularken, \u015firketiniz i\u00e7in iyi bir ara\u00e7 se\u00e7meniz \u00f6nemlidir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu, \u00fcr\u00fcn geli\u015ftirmeye dahil olan herkesin ne yap\u0131lmas\u0131 gerekti\u011fini anlamas\u0131na ve i\u015fin nas\u0131l \u00f6nceliklendirilece\u011fi konusunda daha iyi kararlar almas\u0131na yard\u0131mc\u0131 olabilir.  <\/span><span style=\"font-weight: 400;\">Bu \u00e7er\u00e7eveyi kullanarak ekibinizle birlikte yeni \u00fcr\u00fcnler geli\u015ftirirken m\u00fc\u015fteri geri bildirimleri de ayr\u0131lmaz bir rol oynamal\u0131d\u0131r.<\/span><\/p>\n<h2 id=\"what-is-a-kanban-board\"><b>Kanban Panosu Nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kanban Board bir de\u011fi\u015fim y\u00f6netimi ve i\u015fbirli\u011fi arac\u0131d\u0131r.  <\/span><span style=\"font-weight: 400;\">Pano temel olarak i\u015f ak\u0131\u015f\u0131n\u0131n \u00e7e\u015fitli a\u015famalar\u0131n\u0131 temsil eden s\u00fctunlardan olu\u015fur.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kanban panosu, i\u015fin g\u00f6rsel bir temsilidir. Yatay eksen i\u015f ak\u0131\u015f\u0131n\u0131 temsil eder ve her a\u015faman\u0131n bu eksen \u00fczerinde bir s\u00fctunu vard\u0131r.  <\/span><span style=\"font-weight: 400;\">Ekip \u00fcyelerinin nelerin devam etti\u011fini (&#8220;yap\u0131yor&#8221; k\u0131sm\u0131nda), nelerin yak\u0131n zamanda tamamland\u0131\u011f\u0131n\u0131 (&#8220;tamamland\u0131&#8221; k\u0131sm\u0131nda) ve bir sonraki a\u015famada yap\u0131lmas\u0131 gereken g\u00f6revleri (&#8220;yap\u0131lacaklar&#8221; k\u0131sm\u0131nda) g\u00f6rmelerini sa\u011flar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pano, ekibinizin devam eden t\u00fcm i\u015flerin durumunu g\u00f6rselle\u015ftirmesine olanak tan\u0131r; bu da i\u015fbirli\u011fi ve bir sonraki ad\u0131mda ne yap\u0131lmas\u0131 gerekti\u011fi ve hatta bu noktada bir \u015fey yapman\u0131n mant\u0131kl\u0131 olup olmad\u0131\u011f\u0131 konusunda h\u0131zl\u0131 karar verme i\u00e7in harika bir yard\u0131mc\u0131d\u0131r.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ayr\u0131ca WIP&#8217;yi (s\u00fcre\u00e7teki i\u015f) s\u0131n\u0131rlar, yani bir ekip \u00fcyesinin ka\u00e7 g\u00f6revle u\u011fra\u015fmas\u0131na izin verilece\u011fini belirleyen kurallar koyar.<\/span><\/p>\n<h2 id=\"kanban-principles\"><b>Yol Haritas\u0131nda Kullanabilece\u011finiz Baz\u0131 \u00d6nemli Kanban \u00c7er\u00e7eve \u0130lkeleri Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kanban&#8217;\u0131n arkas\u0131ndaki fikir basittir &#8211; ekibinizin devam eden \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u0131n\u0131rland\u0131r\u0131n, b\u00f6ylece asla kendi \u00f6n\u00fcne ge\u00e7mez, ancak ayn\u0131 zamanda her \u015feyi zaman\u0131nda tamamlamak i\u00e7in yeterli kapasiteye sahip olur.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-125244 aligncenter\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/10\/framework-kanban-principles-min.jpg\" alt=\"kanban \u00e7er\u00e7eve i\u0307lkeleri\u0307\" width=\"992\" height=\"537\"><\/p>\n<h3><b>\u0130\u015f Ak\u0131\u015f\u0131n\u0131 G\u00f6rselle\u015ftirin  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">G\u00f6revler g\u00f6r\u00fcn\u00fcr hale getirildi\u011finde, ekip \u00fcyeleri neyin yap\u0131lmas\u0131 gerekti\u011fini ve ne kadar s\u00fcrece\u011fini g\u00f6rebilir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kanban panosu, i\u015f ak\u0131\u015f\u0131n\u0131n grafiksel bir temsilidir ve s\u00fcrece dahil olan herkes i\u00e7in genel bir bak\u0131\u015f sa\u011flar.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fmay\u0131, tahtan\u0131n s\u00fctunlar\u0131na yerle\u015ftirilen yap\u0131\u015fkan notlar \u00fczerinde takip edersiniz.<\/span><\/p>\n<h3><b>Devam Eden \u00c7al\u0131\u015fmalar\u0131 S\u0131n\u0131rland\u0131r\u0131n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ayn\u0131 anda \u00e7ok fazla g\u00f6rev \u00fczerinde \u00e7al\u0131\u015fmaktan ka\u00e7\u0131nmak isteriz \u00e7\u00fcnk\u00fc bu \u00fcretkenli\u011fi azalt\u0131r ve hatalar\u0131 art\u0131r\u0131r. \u00d6rne\u011fin, bir ekip \u00fcyesinin ayn\u0131 anda yaln\u0131zca bir g\u00f6revi olmas\u0131na izin verilmelidir. Belirledi\u011finiz \u00fcst s\u0131n\u0131r sizin karar\u0131n\u0131za ba\u011fl\u0131d\u0131r.<\/span><\/p>\n<h3><b>Ak\u0131\u015f\u0131 Y\u00f6net<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Kanban panosu, ekibin i\u015flerinin i\u015f ak\u0131\u015f\u0131nda nerede oldu\u011funu anlamas\u0131n\u0131 sa\u011flar, b\u00f6ylece sorunlar\u0131 belirleyebilir ve s\u00fcre\u00e7ten ad\u0131mlar eklemek veya \u00e7\u0131karmak, b\u00fcy\u00fck bir g\u00f6revi birden fazla k\u00fc\u00e7\u00fck g\u00f6reve b\u00f6lmek veya belirli ad\u0131mlar aras\u0131ndaki bekleme s\u00fcresini azaltmak gibi de\u011fi\u015fiklikler yaparak s\u00fcre\u00e7leri gerekti\u011fi gibi iyile\u015ftirebilirler.<\/span><\/p>\n<h2 id=\"steps-to-implement-kanban-board\"><b>Kanban Tahtas\u0131n\u0131 Kullanarak M\u00fc\u015fteri Yol Haritas\u0131n\u0131 Uygulama Ad\u0131mlar\u0131 Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Bu basit ad\u0131mlar\u0131 izleyerek hedefinize ula\u015fabilirsiniz. Her bir ad\u0131m\u0131n \u00f6nemini a\u015fa\u011f\u0131da ayr\u0131nt\u0131l\u0131 olarak tart\u0131\u015faca\u011f\u0131z:<\/span><\/p>\n<h3><b>Ad\u0131m 1: M\u00fc\u015fteri Yol Haritas\u0131n\u0131n \u00d6nemi ve \u0130htiyac\u0131<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fteri Yol Haritas\u0131, ekiplerin \u00f6nceliklendirilmi\u015f \u00fcr\u00fcn biriktirme listesi \u00f6\u011feleri (PBI) arac\u0131l\u0131\u011f\u0131yla s\u00fcrekli olarak i\u015f de\u011feri sunmaya odaklanmalar\u0131na yard\u0131mc\u0131 olan kullan\u0131\u015fl\u0131 bir \u00e7er\u00e7evedir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yukar\u0131daki tan\u0131m \u00e7ok genel bir tan\u0131md\u0131r, ancak bize m\u00fc\u015fteri yol haritas\u0131 hakk\u0131nda bir fikir verir. Konuya daha fazla a\u00e7\u0131kl\u0131k getirmek i\u00e7in, bu i\u015f de\u011ferlerinin ne oldu\u011funu ve hedeflerimize ula\u015fmam\u0131za nas\u0131l yard\u0131mc\u0131 olabileceklerini bilmemiz gerekir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu i\u015f de\u011ferleri veya \u00f6zellikleri \u015firketin vizyonu ve misyonu ile uyumlu olmal\u0131d\u0131r. Ekiplerin s\u00fcrekli olarak de\u011fer sunmas\u0131na ve i\u015f hedeflerine uyum sa\u011flamas\u0131na yard\u0131mc\u0131 olur.<\/span><\/p>\n<h3><b>Ad\u0131m 2: M\u00fc\u015fteri Yol Haritas\u0131nda Kanban \u00c7er\u00e7evesinin \u00d6nemi<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Kanban \u00c7er\u00e7evesi, ekiplerin i\u015f ak\u0131\u015f\u0131n\u0131 g\u00f6rselle\u015ftirmesine, darbo\u011fazlar\u0131 belirlemesine ve bunlar\u0131 ortadan kald\u0131rmak i\u00e7in \u00e7al\u0131\u015fmas\u0131na yard\u0131mc\u0131 olur, b\u00f6ylece hedefimize herhangi bir gecikme olmadan verimli bir \u015fekilde ula\u015fabiliriz. Kanban tahtas\u0131n\u0131 kullanarak Scrum&#8217;a benzer bir s\u00fcre\u00e7 uygulayabiliriz. Zaman\u0131nda de\u011fer sunma verimlili\u011fini art\u0131rmak i\u00e7in bir backlog, sprint ve s\u00fcr\u00fcmleri takip edebiliriz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yal\u0131n yakla\u015f\u0131m, \u00fcr\u00fcn geli\u015ftirme d\u00f6ng\u00fcs\u00fcn\u00fcn farkl\u0131 a\u015famalar\u0131nda, yani in\u015fa edilmeden \u00f6nce, yap\u0131m a\u015famas\u0131ndayken veya piyasaya s\u00fcr\u00fcld\u00fc\u011f\u00fcnde en y\u00fcksek yat\u0131r\u0131m getirisine dayal\u0131 olarak \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131 \u00f6nceliklendirerek verimli bir sistem olu\u015fturmam\u0131za yard\u0131mc\u0131 olur.<\/span><\/p>\n<h3><b>Ad\u0131m 3: Kanban Panosunu Kullanarak M\u00fc\u015fteri Yol Haritas\u0131nda Kanban&#8217;\u0131 Uygulay\u0131n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Kanban, i\u015f ak\u0131\u015f\u0131n\u0131 g\u00f6rselle\u015ftirmemize, darbo\u011fazlar\u0131 belirlememize ve bunlar\u0131 ortadan kald\u0131rmak i\u00e7in \u00e7al\u0131\u015fmam\u0131za yard\u0131mc\u0131 olur, b\u00f6ylece hedefimize herhangi bir gecikme olmadan verimli bir \u015fekilde ula\u015fabiliriz. \u00dcr\u00fcn geli\u015ftirme d\u00f6ng\u00fcs\u00fcnde birlikte \u00e7al\u0131\u015fan farkl\u0131 ekiplerin g\u00f6revlerini y\u00f6netmek i\u00e7in bir backlog kullanabiliriz; yani \u00fcr\u00fcn in\u015fa edilmeden \u00f6nce, yap\u0131m a\u015famas\u0131ndayken veya piyasaya s\u00fcr\u00fcld\u00fc\u011f\u00fcnde.<\/span><\/p>\n<h2 id=\"advantages-of-kanban\"><b>Kanban Yol Haritas\u0131 Uygulamas\u0131n\u0131n Avantajlar\u0131 Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"> <a href=\"https:\/\/www.questionpro.com\/blog\/top-5-advantages-of-using-kanban-boards-for-enhancing-customer-experience\/\">Kanban<\/a> yol haritas\u0131n\u0131 i\u015f d\u00fcnyas\u0131nda <a href=\"https:\/\/www.questionpro.com\/blog\/top-5-advantages-of-using-kanban-boards-for-enhancing-customer-experience\/\">kullanman\u0131n faydalar\u0131<\/a> \u015funlard\u0131r:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gelece\u011fe ve neyi ba\u015farmaya \u00e7al\u0131\u015ft\u0131\u011f\u0131m\u0131za dair net bir vizyon sa\u011flar.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hedeflerimizi \u00f6nceliklendirmemize, kilometre ta\u015flar\u0131 belirlememize ve bunlar aras\u0131ndaki ba\u011f\u0131ml\u0131l\u0131klar\u0131 y\u00f6netmemize yard\u0131mc\u0131 olur.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0130\u015fin nas\u0131l y\u00fcr\u00fct\u00fcld\u00fc\u011f\u00fc konusunda hem kurum i\u00e7inde hem de kurum d\u0131\u015f\u0131nda \u015feffafl\u0131k sa\u011flar. Bu, ekiplerin takipte kalmas\u0131na ve m\u00fc\u015fterilerin paralar\u0131n\u0131n nereye gitti\u011fini bilmesine yard\u0131mc\u0131 olur.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ayn\u0131 anda her \u015feyden biraz yapmak yerine en \u00f6nemli g\u00f6revleri belirleyerek ve sadece bunlara odaklanarak bir sonraki ad\u0131mda ne yapaca\u011f\u0131m\u0131za daha iyi karar vermemize yard\u0131mc\u0131 olur.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Herkes \u00e7abalar\u0131n\u0131 nereye odaklamas\u0131 gerekti\u011finin fark\u0131nda oldu\u011fu i\u00e7in \u00fcretkenli\u011fi art\u0131r\u0131r, b\u00f6ylece farkl\u0131 projeler\/g\u00f6revler aras\u0131nda ba\u011flam de\u011fi\u015ftirmeye gerek kalmaz.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Herkes kaydedilen ilerlemenin fark\u0131nda oldu\u011fu i\u00e7in morali y\u00fckseltir, daha iyi i\u015f tatmini ve daha az hayal k\u0131r\u0131kl\u0131\u011f\u0131 sa\u011flar.<\/span><\/li>\n<\/ul>\n<h2 id=\"conclusion\"><b>Kanban \u00c7er\u00e7evesi Hakk\u0131nda Sonu\u00e7<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kanban yol haritas\u0131, i\u015f ak\u0131\u015f\u0131n\u0131z\u0131 d\u00fczenlemek ve her zaman do\u011fru g\u00f6revlere odaklanmas\u0131n\u0131 sa\u011flamak i\u00e7in olduk\u00e7a etkili bir stratejidir.  <\/span><span style=\"font-weight: 400;\">\u0130\u015finizi son derece verimli hale getirerek her g\u00fcn en iyi \u015fekilde yararlanman\u0131z\u0131 sa\u011flar.<\/span><\/p>\n<p><strong>Noah Levy<\/strong><br \/>\nB\u00fcy\u00fcme Ba\u015fkan\u0131, <a href=\"https:\/\/chisellabs.com\/\">Chisel<\/a><\/p>\n<p><span data-preserver-spaces=\"true\"><strong>QuestionPro, mevcut en geli\u015fmi\u015f m\u00fc\u015fteri deneyimi ara\u00e7lar\u0131ndan baz\u0131lar\u0131n\u0131 sunar.<\/strong> M\u00fc\u015fterilerinizin duygu ve d\u00fc\u015f\u00fcnceleri hakk\u0131nda de\u011ferli bilgiler edinin <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">QuestionPro CX yaz\u0131l\u0131m\u0131<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> Bug\u00fcn.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"btn blogcta\" href=\"https:\/\/info.questionpro.com\/meetings\/kenneth-peterson\" target=\"_blank\" rel=\"noopener\">Kitap demosu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kanban \u00e7er\u00e7evesi, g\u00fcn\u00fcm\u00fczde kullan\u0131lan en pop\u00fcler proje y\u00f6netimi y\u00f6ntemlerinden biridir. Ancak, daha \u00f6nce hi\u00e7 duymad\u0131ysan\u0131z, bu yaz\u0131 tam size g\u00f6re. [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":700627,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1203,1187],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kanban \u00c7er\u00e7evesi: Nedir ve nas\u0131l uygulan\u0131r | QuestionPro<\/title>\n<meta name=\"description\" content=\"Kanban \u00e7er\u00e7evesi, g\u00fcn\u00fcm\u00fczde kullan\u0131lan en pop\u00fcler proje y\u00f6netimi y\u00f6ntemlerinden biridir. 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