{"id":730829,"date":"2021-01-11T04:19:59","date_gmt":"2021-01-11T04:19:59","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/en-iyi-alida-alternatifini-secmek-icin-alti-neden\/"},"modified":"2021-01-11T04:19:59","modified_gmt":"2021-01-11T04:19:59","slug":"en-iyi-alida-alternatifini-secmek-icin-alti-neden","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/en-iyi-alida-alternatifini-secmek-icin-alti-neden\/","title":{"rendered":"En iyi Alida alternatifini se\u00e7mek i\u00e7in alt\u0131 neden"},"content":{"rendered":"

Ara\u015ft\u0131rma topluluklar\u0131, pazar ve m\u00fc\u015fteri deneyimi y\u00f6netiminin tam geli\u015fmi\u015f bir end\u00fcstri segmentine d\u00f6n\u00fc\u015fmesiyle birlikte s\u00fcrekli olarak geli\u015fmektedir. \u0130ster konaklama sekt\u00f6r\u00fc, ister akademik kurumlar veya milyarlarca dolarl\u0131k i\u015fletmeler olsun, t\u00fcketici ara\u015ft\u0131rmalar\u0131 t\u00fcm kurulu\u015flar aras\u0131nda \u00f6n plandad\u0131r. M\u00fc\u015fteriler art\u0131k her kurulu\u015f i\u00e7in ger\u00e7ek bilgi kayna\u011f\u0131d\u0131r. <\/span><\/p>\n

Daha \u00f6nce VisionCritical olarak bilinen Alida, CXM ve i\u00e7g\u00f6r\u00fc platformunda liderler aras\u0131nda yer al\u0131yor ve ara\u015ft\u0131rmac\u0131lara derin i\u00e7g\u00f6r\u00fcler ve m\u00fc\u015fterilerden geni\u015f geri bildirimler sa\u011flamada \u00f6nemli bir rol oynuyor. D\u00fcnyan\u0131n \u00f6nde gelen markalar\u0131, m\u00fc\u015fterilerini cezbeden deneyimler olu\u015fturmak i\u00e7in m\u00fc\u015fteri deneyimi y\u00f6netimi platformlar\u0131n\u0131 kullan\u0131yor.<\/span><\/p>\n

O halde neden en iyi <\/span>Alida alternatifini<\/a>ke\u015ffetmelisiniz <\/span>? QuestionPro, markalara eyleme d\u00f6n\u00fc\u015ft\u00fcr\u00fclebilir t\u00fcketici i\u00e7g\u00f6r\u00fcleri toplamak i\u00e7in tek noktadan \u00e7\u00f6z\u00fcm sunarak ara\u015ft\u0131rmac\u0131lara daha iyi veri yakalamaya yard\u0131mc\u0131 olan \u00e7ok daha fazla ara\u015ft\u0131rma sorusu t\u00fcr\u00fc sunar. <\/span> <\/p>\n

Ara\u015ft\u0131rma i\u00e7g\u00f6r\u00fcleri toplay\u0131n<\/strong><\/a><\/p>\n

Bir Alida alternatifi se\u00e7mek i\u00e7in alt\u0131 temel neden<\/b><\/h2>\n
    \n
  1. Benzersiz m\u00fc\u015fteri deste\u011fi: <\/b>QuestionPro, her topluluk m\u00fc\u015fterisine 7\/24 telefon, sohbet ve e-posta deste\u011fi sa\u011flar, b\u00f6ylece asla geride kalmazs\u0131n\u0131z. Her ara\u015ft\u0131rmac\u0131n\u0131n ara\u015ft\u0131rma yaparken bir t\u00fcr deste\u011fe ihtiyac\u0131 vard\u0131r ve biz g\u00fcn\u00fcn her saatinde – y\u0131l\u0131n 365 g\u00fcn\u00fc – size yard\u0131mc\u0131 olmak i\u00e7in buraday\u0131z. Ola\u011fan\u00fcst\u00fc m\u00fc\u015fteri memnuniyeti i\u015fimizin merkezinde yer al\u0131yor ve do\u011fru ve eyleme ge\u00e7irilebilir t\u00fcketici geri bildirimlerini yakalamak i\u00e7in ara\u015ft\u0131rmac\u0131lar\u0131 g\u00fc\u00e7lendirmeye inan\u0131yoruz. Ayr\u0131m g\u00f6zetmeksizin t\u00fcm lisans sahipleri i\u00e7in 7\/24 destek almak gibisi yoktur. S\u0131n\u0131rl\u0131 veya minimum ki\u015fiselle\u015ftirilmi\u015f destek ve hizmetlerle yetinmeyin. QuestionPro, ara\u015ft\u0131rmac\u0131lar\u0131n sorunsuz bir \u015fekilde ara\u015ft\u0131rma yapmalar\u0131n\u0131 sa\u011flamak i\u00e7in esnekli\u011fe inan\u0131r.<\/span><\/li>\n
  2. Kullan\u0131m kolayl\u0131\u011f\u0131:<\/b> CXM i\u00e7in \u00f6zel olarak geli\u015ftirilmi\u015f olsa da Alida, kullan\u0131m\u0131 en ak\u0131ll\u0131 veya en kolay ara\u00e7 de\u011fildir. K\u00fc\u00e7\u00fck \u00e7apl\u0131, acemi ara\u015ft\u0131rmac\u0131lar i\u00e7in olduk\u00e7a kafa kar\u0131\u015ft\u0131r\u0131c\u0131d\u0131r. Ara\u015ft\u0131rmac\u0131lar, kullan\u0131\u015fl\u0131 ve kullan\u0131m\u0131 basit, ancak daha ince ayr\u0131nt\u0131lar\u0131 yakalamak i\u00e7in ak\u0131ll\u0131 bir ara\u00e7tan ho\u015flan\u0131rlar. \u00d6zel komut dosyalar\u0131na ihtiya\u00e7 duymadan anketlerde karma\u015f\u0131k ve geli\u015fmi\u015f mant\u0131k kurun. Daha iyi bir u\u00e7tan uca ara\u015ft\u0131rma deneyimi i\u00e7in haz\u0131r anket \u015fablonlar\u0131n\u0131 kullan\u0131n, panel \u00fcyelerini entegre edin, toplulu\u011funuzu y\u00f6netin, NPS verilerini toplay\u0131n, oyunla\u015ft\u0131r\u0131lm\u0131\u015f \u00f6d\u00fcller belirleyin vb.<\/span><\/li>\n
  3. Her ara\u015ft\u0131rma i\u00e7in \u00f6zel \u00e7\u00f6z\u00fcmler: <\/b>QuestionPro topluluklar\u0131 ile m\u00fc\u015fteri memnuniyeti \u00e7al\u0131\u015fmalar\u0131 ve m\u00fc\u015fteri deneyimi y\u00f6netimi yapmak. Sadece bu da de\u011fil, bu kurumsal s\u0131n\u0131f anket platformuyla net destekleyici puan\u0131, \u00e7al\u0131\u015fan deneyimi gibi giri\u015fimleri y\u00fcr\u00fctebilir ve 360 derece anketler yapabilirsiniz. QuestionPro’nun tek \u00e7\u00f6z\u00fcml\u00fc platformu, ara\u015ft\u0131rmac\u0131lar\u0131n \u00f6zel anketler y\u00fcr\u00fctmesini sa\u011flamak i\u00e7in farkl\u0131 \u015fapkalar tak\u0131yor. Alida’n\u0131n platformu, \u00f6zel ara\u015ft\u0131rma projelerini y\u00fcr\u00fctmek i\u00e7in yeterince esnek de\u011fil. Alida’n\u0131n en yak\u0131n rakibi olan QuestionPro, m\u00fc\u015fterinin nabz\u0131n\u0131 ger\u00e7ekten yakalamak i\u00e7in \u00e7ok dilli anketler, metin analizi, API entegrasyonu, atlama mant\u0131\u011f\u0131 ve duygu analizi ile \u00f6zel ara\u015ft\u0131rma projeleri y\u00fcr\u00fctmek i\u00e7in desteklenmektedir.<\/span><\/li>\n
  4. Daha y\u00fcksek yat\u0131r\u0131m getirisi:<\/b> QuestionPro ile her zaman daha az\u0131yla daha fazlas\u0131n\u0131 elde edersiniz. Agresif fiyat\u0131yla Alida’y\u0131 her a\u00e7\u0131dan geride b\u0131rak\u0131yor – fiyat ve \u00f6zellik olmak \u00fczere iki ana y\u00f6n\u00fc var. Alida, piyasadaki \u00e7o\u011fu oyuncudan daha y\u00fcksek fiyatl\u0131d\u0131r ve \u015f\u00fcphesiz ara\u015ft\u0131rmac\u0131lara di\u011fer ara\u015ft\u0131rma yaz\u0131l\u0131mlar\u0131n\u0131n sundu\u011fu neredeyse t\u00fcm t\u00fcketici ara\u015ft\u0131rma \u00f6zelliklerini sunar. Ama bu bedeli \u00f6demeye de\u011fer mi? QuestionPro, m\u00fc\u015fterilerine en \u00e7ok ihtiya\u00e7 duyduklar\u0131 \u015feyleri sa\u011flama konusunda her zaman esnek olmu\u015ftur. Sezgisel anketler olu\u015fturmak ve daha \u00f6nemli \u00f6\u011frenmeler i\u00e7in m\u00fc\u015fteri geri bildirimlerini yakalamak i\u00e7in 35’ten fazla soru t\u00fcr\u00fcnden yararlan\u0131n. Farkl\u0131 t\u00fcrlerde t\u00fcketici ve m\u00fc\u015fteri memnuniyeti ve deneyimi anketleri olu\u015fturun. Basit ancak kapsaml\u0131 bir g\u00f6sterge paneli, t\u00fcm analiz verilerinize tek bir yerden eri\u015fmenize yard\u0131mc\u0131 olacakt\u0131r.<\/span><\/li>\n
  5. Herkes i\u00e7in tek bir yaz\u0131l\u0131m:<\/b> QuestioPro’nun yaz\u0131l\u0131m\u0131, \u00fcr\u00fcn ve hizmetlerinizin kullan\u0131c\u0131lar\u0131ndan geri bildirim almak i\u00e7in m\u00fcmk\u00fcn olan her sekt\u00f6rde kullan\u0131lmaktad\u0131r. Konaklama sekt\u00f6r\u00fcnden<\/a> akademik kurumlara, k\u00fc\u00e7\u00fck i\u015fletmelerden milyarlarca dolarl\u0131k i\u015fletmelere kadar herkes, ara\u015ft\u0131rma d\u00fczeyi ve derinli\u011fine bakmaks\u0131z\u0131n bu platformu kullanabilir. Acemi ara\u015ft\u0131rmac\u0131lar bile topluluk platformunun kullan\u0131m\u0131n\u0131 ve anla\u015f\u0131lmas\u0131n\u0131 basit buluyor. Yaz\u0131l\u0131m, \u00fcst d\u00fczey marker ara\u015ft\u0131rmalar\u0131 i\u00e7in karma\u015f\u0131k anketler olu\u015fturma konusunda uzmanla\u015fm\u0131\u015ft\u0131r ve dakikalar i\u00e7inde birden fazla mant\u0131kla kapsaml\u0131 anketler y\u00fcr\u00fctmek i\u00e7in iyi bir donan\u0131ma sahiptir.<\/span><\/li>\n
  6. Boylamsal m\u00fc\u015fteri takibi: <\/b>\u00c7e\u015fitli nedenlerden dolay\u0131 m\u00fc\u015fterilerle boylamsal \u00e7al\u0131\u015fmalar y\u00fcr\u00fctmek olduk\u00e7a imkans\u0131zd\u0131r. Topluluk \u00fcyelerini \u00e7ekmek ve onlar\u0131n kat\u0131l\u0131m\u0131n\u0131 sa\u011flamak i\u00e7in gerekli ara\u00e7lara sahibiz, b\u00f6ylece belirli bir s\u00fcre boyunca m\u00fc\u015fteri davran\u0131\u015f\u0131n\u0131 takip edebilirsiniz. \u0130\u015fletmelerin ba\u015far\u0131lar\u0131n\u0131 \u00f6l\u00e7mek ve gelece\u011fe y\u00f6nelik kararlar almak i\u00e7in t\u00fcketici d\u00fc\u015f\u00fcncelerini, t\u00fcketici davran\u0131\u015flar\u0131n\u0131 ve m\u00fc\u015fteri memnuniyetini boylamsal \u00e7al\u0131\u015fmalar \u015feklinde takip etmeleri gerekmektedir. Alida, boylamsal m\u00fc\u015fteri y\u00f6netimi \u00e7al\u0131\u015fmalar\u0131n\u0131 desteklememektedir ve bu nedenle Alida’dan QuestionPro’ya ge\u00e7mek i\u00e7in de\u011ferli bir nedendir. \u00dcye panelinin bir par\u00e7as\u0131 olmalar\u0131 i\u00e7in m\u00fc\u015fterileri i\u015fe alman\u0131za ve ba\u015far\u0131l\u0131 topluluk geri bildirim \u00e7al\u0131\u015fmalar\u0131 y\u00fcr\u00fctmenize yard\u0131mc\u0131 oluyoruz. Topluluk y\u00f6netimi, m\u00fc\u015fteri aday\u0131 olu\u015fturma, i\u015fe al\u0131m ve panel bak\u0131m\u0131, sorunsuz topluluk y\u00f6netiminde \u00f6nemli bir rol oynar.<\/span><\/li>\n<\/ol>\n

    Ara\u015ft\u0131rma i\u00e7g\u00f6r\u00fcleri toplay\u0131n<\/strong><\/a><\/p>\n

    QuestionPro, \u00e7e\u015fitli ara\u015ft\u0131rma \u00f6zellikleri, daha temiz bir kullan\u0131c\u0131 aray\u00fcz\u00fc, sezgisel g\u00f6sterge tablolar\u0131, veri segmentasyonu ve filtreleme ve \u00e7ok daha fazlas\u0131 nedeniyle CXM ve m\u00fc\u015fteri deneyimi y\u00f6netimi s\u00f6z konusu oldu\u011funda Alida’ya en iyi alternatiftir.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Ara\u015ft\u0131rma topluluklar\u0131, pazar ve m\u00fc\u015fteri deneyimi y\u00f6netiminin tam geli\u015fmi\u015f bir end\u00fcstri segmentine d\u00f6n\u00fc\u015fmesiyle birlikte s\u00fcrekli olarak geli\u015fmektedir. \u0130ster konaklama sekt\u00f6r\u00fc, […]<\/p>\n","protected":false},"author":65,"featured_media":826084,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1114,1200],"tags":[],"yoast_head":"\nEn iyi Alida alternatifini se\u00e7mek i\u00e7in alt\u0131 neden | QuestionPro<\/title>\n<meta name=\"description\" content=\"A\u015fa\u011f\u0131da, m\u00fc\u015fteri deneyimi i\u00e7in neden bir Alida alternatifi se\u00e7meniz gerekti\u011fine dair nedenlerin listesi yer almaktad\u0131r. Daha iyi CXM i\u00e7in Alida'n\u0131n daha ucuz rakibine ge\u00e7in.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/tr\/en-iyi-alida-alternatifini-secmek-icin-alti-neden\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"En iyi Alida alternatifini se\u00e7mek i\u00e7in alt\u0131 neden | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"A\u015fa\u011f\u0131da, m\u00fc\u015fteri deneyimi i\u00e7in neden bir Alida alternatifi se\u00e7meniz gerekti\u011fine dair nedenlerin listesi yer almaktad\u0131r. 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