{"id":730879,"date":"2022-08-09T11:00:39","date_gmt":"2022-08-09T18:00:39","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/referans-sorulari-nelerdir-ve-ucretsiz-ornekler\/"},"modified":"2022-08-09T11:00:39","modified_gmt":"2022-08-09T11:00:39","slug":"referans-sorulari-nelerdir-ve-ucretsiz-ornekler","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/referans-sorulari-nelerdir-ve-ucretsiz-ornekler\/","title":{"rendered":"Referans Sorular\u0131: Nelerdir ve \u00dccretsiz \u00d6rnekler"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">M\u00fc\u015fteri referanslar\u0131 her \u015firketin ba\u015far\u0131s\u0131 i\u00e7in \u00e7ok \u00f6nemlidir. \u0130yi referanslar i\u015fletmenizin de\u011ferini g\u00f6sterir, g\u00fcven in\u015fa eder ve \u015firketinize g\u00fc\u00e7 katar. Kula\u011fa d\u00fcr\u00fcst gelen ve i\u015finizi g\u00f6steren referanslar almak zor olabilir. Do\u011fru referans sorular\u0131 ile m\u00fc\u015fterinin hikayesi i\u015fletmenizle birlikte anlat\u0131labilir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu yaz\u0131, baz\u0131 \u00f6rneklerle birlikte referans sorular\u0131n\u0131n ne oldu\u011funa dair bir a\u00e7\u0131klama sa\u011flayacakt\u0131r.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Referans sorular\u0131 nedir?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fteri referanslar\u0131, bir m\u00fc\u015fterinin \u00fcr\u00fcn veya hizmetlerinizin kendisine nas\u0131l yard\u0131mc\u0131 oldu\u011funu ba\u015fkalar\u0131na anlatt\u0131\u011f\u0131 bir inceleme veya tavsiyedir. Odaklanm\u0131\u015f sorular sorarak kapsaml\u0131 referanslar alabilirsiniz. Bunlara &#8220;referans sorular\u0131&#8221; denir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u00fcketicilere do\u011fru sorular\u0131 sorarak sat\u0131\u015flar\u0131 art\u0131rmak i\u00e7in ilgi \u00e7ekici, \u00f6zg\u00fcn bir referans geli\u015ftirebilirsiniz. Do\u011fru ve ilgili sorular\u0131 sormak, harika m\u00fc\u015fteri referanslar\u0131 olu\u015fturman\u0131z\u0131 sa\u011flar. M\u00fc\u015fteri referanslar\u0131yla d\u00f6n\u00fc\u015f\u00fcm elde etmek s\u00f6z konusu oldu\u011funda, sordu\u011funuz sorular de\u011ferlendirmeyi \u015fekillendirebilir.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u00d6rnekli referans sorular\u0131<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Memnun, ba\u015far\u0131l\u0131 bir m\u00fc\u015fterinin yaz\u0131l\u0131, g\u00f6rsel veya video referanslar\u0131 potansiyel m\u00fc\u015fteri yaratabilir. Bir m\u00fc\u015fteriden \u00e7e\u015fitli \u015fekillerde referans talep edebilirsiniz. \u0130\u015fte \u00e7e\u015fitli durumlarda kullan\u0131labilecek birka\u00e7 referans sorusu \u00f6rne\u011fi.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">E-postalar i\u00e7in referans sorular\u0131<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">E-posta g\u00f6ndermek, referans talepleri i\u00e7in \u00e7ok say\u0131da m\u00fc\u015fteriye h\u0131zl\u0131 bir \u015fekilde ula\u015fman\u0131n harika bir yoludur. Metin, foto\u011fraf veya video olarak referans sayfas\u0131na bir ba\u011flant\u0131 arac\u0131l\u0131\u011f\u0131yla m\u00fc\u015fterilerden geri bildirim toplayabilirsiniz. E-postalar\u0131n\u0131z\u0131 otomatikle\u015ftirerek zamandan tasarruf edebilir ve t\u00fcm mutlu m\u00fc\u015fterilerinize ula\u015fabilirsiniz. \u0130\u015fte sorabilece\u011finiz baz\u0131 referans soru \u00f6rnekleri:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bizi ilk ne zaman duydunuz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc veya hizmetimizi kullanma deneyiminiz nas\u0131ld\u0131?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetle ilgili en \u00e7ok neyi be\u011fendiniz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc veya hizmetimizi ba\u015fka birine nas\u0131l tarif edersiniz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0130nsanlar\u0131n \u00fcr\u00fcn\u00fcm\u00fcz veya hizmetimiz hakk\u0131nda bilmesini istedi\u011finiz ba\u015fka bir \u015fey var m\u0131?<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Video referans sorular\u0131<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Son y\u0131llarda, video referanslar\u0131 insanlar\u0131n bir \u015fey sat\u0131n almas\u0131n\u0131 sa\u011flaman\u0131n en iyi yollar\u0131ndan biri haline geldi. A\u00e7\u0131l\u0131\u015f sayfan\u0131za bir video koymak, sizden sat\u0131n alan ki\u015fi say\u0131s\u0131n\u0131 art\u0131rabilir ve sizi daha g\u00fcvenilir g\u00f6sterebilir. Bug\u00fcnlerde heyecan verici bir video referans olu\u015fturmak \u00e7ok zor de\u011fil. \u0130\u015fte bir m\u00fc\u015fteriye sorabilece\u011finiz ve video bonservis olu\u015fturman\u0131za yard\u0131mc\u0131 olacak baz\u0131 bonservis soru \u00f6rnekleri.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetimizin neden iyi bir fikir oldu\u011funu d\u00fc\u015f\u00fcnd\u00fcn\u00fcz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz g\u00fcnl\u00fck <a href=\"https:\/\/www.questionpro.com\/blog\/automate-questionpro-workflow-with-zapier\/\">i\u015f ak\u0131\u015f\u0131n\u0131z\u0131<\/a> nas\u0131l de\u011fi\u015ftirdi?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetimizle ilgili herhangi bir sorun veya sorunla kar\u015f\u0131la\u015ft\u0131n\u0131z m\u0131? E\u011fer \u00f6yleyse, ekibimiz nas\u0131l yard\u0131mc\u0131 oldu?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn i\u015finizi nas\u0131l etkiledi?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetimizin hedefinize ula\u015fman\u0131za yard\u0131mc\u0131 oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyor musunuz? Cevab\u0131n\u0131z evet ise, nas\u0131l?<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">M\u00fclakat referans sorular\u0131<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Baz\u0131 i\u015fletmeler m\u00fc\u015fterilerinden \u015fahsen referans toplar. Siz veya m\u00fc\u015fteriniz ne s\u00f6yleyece\u011finizden emin de\u011filseniz, bir r\u00f6portaj m\u00fc\u015fteri referans\u0131 almak i\u00e7in m\u00fckemmel bir yoldur. Bu referans sorular\u0131, di\u011fer m\u00fc\u015fterilerin i\u015fletmenizden nas\u0131l faydalanabileceklerini detayland\u0131r\u0131rken s\u0131radanl\u0131\u011f\u0131 korur. Baz\u0131 sorular\u0131n yan\u0131tlar\u0131n\u0131 zaten biliyor olabilirsiniz, ancak bunlar\u0131 referans i\u00e7in tekrarlamak iyi bir fikirdir.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetimizi araman\u0131za neden olan sorunlardan bahseder misiniz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc veya hizmetimizi sat\u0131n ald\u0131\u011f\u0131n\u0131zda ne oldu?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn veya hizmetimizin en \u00e7ok hangi b\u00f6l\u00fcmlerini be\u011fendiniz ve neden?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Arkada\u015flar\u0131n\u0131za bizden bahseder misiniz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">De\u011finmek istedi\u011finiz ba\u015fka bir konu var m\u0131?<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">H\u0131zl\u0131 ve kolay referans sorular\u0131<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ne sizin ne de m\u00fc\u015fterinizin uzun bir r\u00f6portaj i\u00e7in zaman\u0131 yoksa bile, sadece birka\u00e7 dakika i\u00e7inde iyi bir referans olu\u015fturabilirsiniz. Bu bir telefon g\u00f6r\u00fc\u015fmesi, g\u00f6r\u00fcnt\u00fcl\u00fc sohbet veya y\u00fcz y\u00fcze bir g\u00f6r\u00fc\u015fme olabilir. Bundan en iyi \u015fekilde yararlanmak i\u00e7in a\u015fa\u011f\u0131daki referans soru \u00f6rneklerini sormay\u0131 d\u00fc\u015f\u00fcn\u00fcn.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc veya hizmetimizi kullanman\u0131za ne sebep oldu?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fc kullanmaya ne zaman ba\u015flad\u0131n\u0131z?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz\u00fcn en sevdi\u011finiz k\u0131sm\u0131 nedir?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcn\u00fcm\u00fcz veya hizmetimiz hakk\u0131ndaki d\u00fc\u015f\u00fcnceleriniz nelerdir?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Neden bizim \u00fcr\u00fcn veya hizmetimizi se\u00e7tiniz?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1&#8217;den 10&#8217;a kadar bir \u00f6l\u00e7ekte \u00fcr\u00fcn veya hizmetimizden ba\u015fkalar\u0131na bahsetme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Sonu\u00e7<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Referanslar, bir hikayenin sat\u0131\u015flar\u0131 nas\u0131l art\u0131rabilece\u011finin m\u00fckemmel bir g\u00f6stergesidir. Pazarlama materyalleriniz ve sat\u0131\u015f malzemeleriniz potansiyel m\u00fc\u015fterileri sat\u0131n almaya \u00e7ekmekte ba\u015far\u0131s\u0131z oldu\u011funda, referanslar yard\u0131mc\u0131 olabilir. T\u00fcketicilerin \u00fcr\u00fcn veya hizmetinizin onlara ne gibi faydalar sa\u011flayabilece\u011fini bilmelerini sa\u011flay\u0131n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Referans sorular\u0131, \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn ne kadar iyi oldu\u011funu g\u00f6steren yan\u0131tlar alman\u0131za yard\u0131mc\u0131 olabilir. \u0130ster birka\u00e7 dakikan\u0131z ister bir saatiniz olsun, bu sorular m\u00fc\u015fterileri elinizde tutman\u0131za ve <a href=\"https:\/\/www.questionpro.com\/blog\/online-surveys-grow-business\/\">i\u015fletmenizin b\u00fcy\u00fcmesine<\/a> yard\u0131mc\u0131 olabilir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">QuestionPro, m\u00fc\u015fteri deneyimini geli\u015ftirmek i\u00e7in en modern ara\u00e7lardan baz\u0131lar\u0131yla donat\u0131lm\u0131\u015ft\u0131r. Bug\u00fcn QuestionPro CX platformunu kullanarak, m\u00fc\u015fterilerinizin d\u00fc\u015f\u00fcnceleri ve duygular\u0131 hakk\u0131nda h\u0131zl\u0131 ve kolay bir \u015fekilde \u00f6nemli bilgiler edinebilirsiniz.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u00dcCRETS\u0130Z DENEME<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri referanslar\u0131 her \u015firketin ba\u015far\u0131s\u0131 i\u00e7in \u00e7ok \u00f6nemlidir. \u0130yi referanslar i\u015fletmenizin de\u011ferini g\u00f6sterir, g\u00fcven in\u015fa eder ve \u015firketinize g\u00fc\u00e7 katar. [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":716567,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1192],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Referans Sorular\u0131: Nelerdir ve \u00dccretsiz \u00d6rnekler | QuestionPro<\/title>\n<meta name=\"description\" content=\"Tan\u0131kl\u0131k sorular\u0131, tan\u0131kl\u0131\u011f\u0131 belirli bir alana odaklar, b\u00f6ylece m\u00fc\u015fteri deneyimini anlatabilir. 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