{"id":794066,"date":"2022-12-24T11:00:00","date_gmt":"2022-12-24T11:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/10-isyeri-calisan-deneyimi-ornegi\/"},"modified":"2023-05-26T03:59:34","modified_gmt":"2023-05-26T03:59:34","slug":"10-isyeri-calisan-deneyimi-ornegi","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/10-isyeri-calisan-deneyimi-ornegi\/","title":{"rendered":"10 \u0130\u015fyeri \u00c7al\u0131\u015fan Deneyimi \u00d6rne\u011fi"},"content":{"rendered":"\n<p><\/p>\n\n<p>Herkesin i\u015f yerinde zaman zaman ilhama ihtiyac\u0131 olur. \u0130\u015fyeri, <a href=\"https:\/\/www.questionpro.com\/blog\/tr\/employee-experience-2-2\/\">\u00e7al\u0131\u015fan deneyiminin<\/a> odak noktas\u0131 de\u011fildir. Topluluk duygusu, bir \u00e7al\u0131\u015fan\u0131n i\u015fletmeyle olan etkile\u015fimlerinden kaynaklan\u0131r.<\/p>\n\n<p>\u0130yi \u00e7al\u0131\u015fan deneyimi \u00f6rnekleri g\u00f6rmek istiyorsan\u0131z do\u011fru sayfaya geldiniz. \u00c7al\u0131\u015fanlar\u0131n\u0131n i\u015f yerinde harika vakit ge\u00e7irmelerini sa\u011flamak i\u00e7in her \u015feyin \u00f6tesine ge\u00e7en en iyi 10 \u015firketin listesini bir araya getirdik.<\/p>\n\n<p>\u00d6rneklere ge\u00e7meden \u00f6nce \u00e7al\u0131\u015fan deneyimi hakk\u0131nda bilgi sahibi olal\u0131m.<\/p>\n\n<div class=\"tags-wrap\">\n<p class=\"content-index\" style=\"margin-top: 0;\">\u0130\u00e7erik Dizini<\/p>\n\n<ol style=\"font-weight: 400; margin: 0 30px; line-height: 22px;\">\n \t<li><a href=\"#what_is_employee_experience?\">\u00c7al\u0131\u015fan deneyimi nedir?<\/a><\/li>\n \t<li><a href=\"#importance_of_employee_experience\">\u00c7al\u0131\u015fan deneyiminin \u00f6nemi<\/a><\/li>\n \t<li><a href=\"#10_effective_workplace_employee_experience_examples\">10 Etkili i\u015fyeri \u00e7al\u0131\u015fan deneyimi \u00f6rne\u011fi<\/a><\/li>\n \t<li><a href=\"#how_to_enhance_the_employee_experience?\">\u00c7al\u0131\u015fan deneyimi nas\u0131l geli\u015ftirilir?<\/a><\/li>\n \t<li><a href=\"#how_questionpro_workforce_helps_to_improve_the_employee_experience?\">QuestionPro i\u015fg\u00fcc\u00fc \u00e7al\u0131\u015fan deneyimini iyile\u015ftirmeye nas\u0131l yard\u0131mc\u0131 olur?<\/a><\/li>\n \t<li><a href=\"#conclusion\">Sonu\u00e7<\/a><\/li>\n<\/ol>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"what_is_employee_experience?\">\u00c7al\u0131\u015fan deneyimi nedir?<\/h2>\n\n<p>\u00c7al\u0131\u015fan deneyimi (EX), \u00e7al\u0131\u015fanlar\u0131n kurumdaki g\u00f6rev s\u00fcreleri boyunca g\u00f6rd\u00fckleri, duyduklar\u0131 ve hissettiklerini ifade eder. Bu durum, k\u00e2rl\u0131l\u0131\u011f\u0131n\u0131z da dahil olmak \u00fczere t\u00fcm kurulu\u015funuzu etkiler. \u00c7al\u0131\u015fanlar\u0131n bu konuda nas\u0131l hissettikleri, elde tutma oranlar\u0131n\u0131, \u015firket k\u00fclt\u00fcr\u00fcn\u00fc, \u00e7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131n\u0131, \u00fcretimi ve morali olumlu veya olumsuz etkileyebilir. Proaktivite, uyum ve ba\u011fl\u0131l\u0131k, iyi tasarlanm\u0131\u015f bir \u00e7al\u0131\u015fan deneyiminin sonu\u00e7lar\u0131ndan sadece birka\u00e7\u0131d\u0131r.<\/p>\n\n<p><a href=\"https:\/\/www.questionpro.com\/blog\/tr\/complete-guide-to-customer-experience\/\">M\u00fc\u015fteri deneyim<\/a> ini anlamak, \u00e7al\u0131\u015fan <a href=\"https:\/\/www.questionpro.com\/blog\/tr\/complete-guide-to-customer-experience\/\">deneyimi<\/a> y\u00f6netimini anlamak i\u00e7in bir y\u00f6ntemdir. T\u00fcketicilerinizin i\u015fletmenizle harika bir deneyim ya\u015famas\u0131n\u0131 sa\u011flamak istiyorsan\u0131z, ayn\u0131 \u015fey \u00e7al\u0131\u015fanlar\u0131n\u0131z i\u00e7in de ge\u00e7erli olmal\u0131d\u0131r.<\/p>\n\n<p>\u015eimdi \u00e7al\u0131\u015fan deneyiminin \u00f6nemini tart\u0131\u015fal\u0131m.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"importance_of_employee_experience\">\u00c7al\u0131\u015fan deneyiminin \u00f6nemi<\/h2>\n\n<p>\u00c7al\u0131\u015fan deneyimi, \u0130K prosed\u00fcrlerinizi ve operasyonlar\u0131n\u0131z\u0131 do\u011frudan etkiledi\u011fi i\u00e7in \u00f6nemlidir. A\u015fa\u011f\u0131daki hususlar bunun neden gerekli ve faydal\u0131 oldu\u011funu anlaman\u0131za yard\u0131mc\u0131 olacakt\u0131r:<\/p>\n\n<ul>\n<li><strong>Yetenekli \u00e7al\u0131\u015fanlar\u0131 elde tutmak: <\/strong>Yetenekli \u00e7al\u0131\u015fanlar, kendilerine de\u011fer veren ve te\u015fvik eden bir ortamda i\u015f ararlar. Kendi biletini kesebilecek biri i\u00e7in iyi bir deneyim \u00e7ok \u00f6nemlidir.<\/li>\n\n\n\n<li><strong>Ekip \u00e7al\u0131\u015fmas\u0131:<\/strong> Bir \u015firketin personeli i\u00e7in \u00e7ok \u00f6nemlidir. Birlikte \u00e7al\u0131\u015f\u0131rken, insanlar deneyimlerine ba\u011fl\u0131 olarak daha yak\u0131n veya daha uzak olabilirler.<\/li>\n\n\n\n<li><strong>\u0130\u015f Deste\u011fi:<\/strong> Olumlu bir deneyim, \u00e7al\u0131\u015fanlar\u0131 ellerinden gelenin en iyisini yapmaya te\u015fvik eder. \u00c7al\u0131\u015fanlar, \u015firketlerinde destekleyici bir atmosfer varsa kendilerini i\u015fleri konusunda daha g\u00fcvende hissedecek ve ba\u015far\u0131s\u0131z olmaktan daha az korkacaklard\u0131r.<\/li>\n\n\n\n<li><strong>Ba\u011fl\u0131l\u0131\u011f\u0131 Art\u0131r\u0131r:<\/strong> <a href=\"https:\/\/www.questionpro.com\/workforce\/workplace-culture.html\">\u0130\u015fyerleri<\/a> hakk\u0131nda olumlu bir g\u00f6r\u00fc\u015fe sahip olan \u00e7al\u0131\u015fanlar, <a href=\"https:\/\/www.questionpro.com\/workforce\/workplace-culture.html\">i\u015fyerlerinden<\/a> enerji ald\u0131klar\u0131n\u0131 bildirmektedir. \u00c7ok dikkatlidirler ve ellerinden gelenin en iyisini yapma konusunda tutkuludurlar.<\/li>\n\n\n\n<li><strong>Yarat\u0131c\u0131l\u0131\u011fa ilham verir:<\/strong> \u0130nsanlar net ve yarat\u0131c\u0131 d\u00fc\u015f\u00fcnebildiklerinde hem i\u015fverenler hem de \u00e7al\u0131\u015fanlar i\u00e7in avantajlar vard\u0131r. Yarat\u0131c\u0131l\u0131ktan kaynaklanan inovasyon, b\u00fcy\u00fcmeyi te\u015fvik eder.<\/li>\n\n\n\n<li><strong>\u015eirket imaj\u0131n\u0131 g\u00fc\u00e7lendirir:<\/strong> \u00c7al\u0131\u015fanlara i\u015fleri hakk\u0131nda soru soruldu\u011funda ve s\u00f6yleyecek olumlu \u015feylerden ba\u015fka bir \u015feyleri olmad\u0131\u011f\u0131nda, bu yorumlar \u015firketin imaj\u0131na yerle\u015fir.<\/li>\n<\/ul>\n\n<p>T\u00fcm bu faydalar i\u015f yerinizde iyi vakit ge\u00e7irmenize ba\u011fl\u0131d\u0131r. O halde, \u015fimdi i\u015fyerindeki baz\u0131 etkili \u00e7al\u0131\u015fan deneyimi \u00f6rneklerine bakman\u0131n tam zaman\u0131. Ke\u015ffetmek i\u00e7in okumaya devam edin.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"10_effective_workplace_employee_experience_examples\">10 Etkili i\u015fyeri \u00e7al\u0131\u015fan deneyimi \u00f6rne\u011fi<\/h2>\n\n<p>Baz\u0131 \u015firketler, \u00e7al\u0131\u015fanlar\u0131n\u0131n neye ihtiyac\u0131 oldu\u011funu bulma ve motivasyonel, sosyal ve psikolojik y\u00f6ntemler kullanarak hayatlar\u0131n\u0131 iyile\u015ftirme konusunda \u00f6nc\u00fcl\u00fck ediyor. Ama\u00e7lar\u0131, insanlar\u0131n kat\u0131lmaya kar\u015f\u0131 koyamayaca\u011f\u0131 bir organizasyon in\u015fa etmektir.<\/p>\n\n<p>\u0130\u015fte etkili \u00e7al\u0131\u015fan deneyimi \u00f6rnekleriyle 10 \u015firketin listesi:<\/p>\n\n<ol>\n<li>Airbnb<\/li>\n<\/ol>\n\n<p>Airbnb, birka\u00e7 y\u0131ld\u0131r \u00e7al\u0131\u015fan deneyimine daha fazla \u00f6nem verilmesi y\u00f6n\u00fcndeki hareketin \u00f6n saflar\u0131nda yer al\u0131yor. Mark Levy&#8217;nin 2013 y\u0131l\u0131nda i\u015fe al\u0131nmas\u0131 \u015firketin d\u00f6n\u00fc\u015f\u00fcm\u00fcn\u00fcn ba\u015flang\u0131c\u0131 oldu.<\/p>\n\n<p>Mark Levy, M\u00fc\u015fterilerin ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamaya adanm\u0131\u015f olana benzer bir \u00c7al\u0131\u015fan Deneyimi departman\u0131 kurulmas\u0131n\u0131 \u00f6nerdi<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim:<\/strong> Airbnb t\u00fcm i\u015f stratejisini insanlar\u0131 her yerde evlerinde hissettirme konsepti \u00fczerine kurmu\u015ftur ve bu \u015firketin \u00e7al\u0131\u015fanlar\u0131n\u0131 da kapsamaktad\u0131r.<\/li>\n<\/ul>\n\n<p>\u015eirketin t\u00fcm misafirlerine en y\u00fcksek hizmeti sunabilmesi i\u00e7in her \u00e7al\u0131\u015fana, \u00f6deme yapan bir m\u00fc\u015fteriye g\u00f6sterilecek sayg\u0131 ve \u00f6zen g\u00f6sterilir.<\/p>\n\n<ul>\n<li><strong>Sonu\u00e7:<\/strong> Bu \u00e7abalar bir araya gelerek onlara \u00c7al\u0131\u015f\u0131lacak En \u0130yi Yerler listesinde bir yer kazand\u0131rd\u0131.<\/li>\n<\/ul>\n\n<ol start=\"2\">\n<li>HP<\/li>\n<\/ol>\n\n<p>Bir teknoloji devi olan HP, en iyi \u00e7al\u0131\u015fan deneyimi \u00f6rneklerinden birinin \u015firketi. \u015eirket sadece birka\u00e7 y\u0131l i\u00e7inde t\u00fcm i\u015f performans\u0131n\u0131 geli\u015ftirdi ve hisse senedi fiyat\u0131n\u0131n y\u00fckseldi\u011fini g\u00f6rd\u00fc.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>\u00c7al\u0131\u015fanlar\u0131n\u0131n e\u011fitimi ve kariyer olanaklar\u0131 art\u0131k HP&#8217;nin \u00f6ncelikli kayg\u0131lar\u0131 aras\u0131nda yer al\u0131yor. T\u0131bbi tesislerini yenilemi\u015f ve \u00e7al\u0131\u015fanlar\u0131 i\u00e7in bir dizi e\u011fitim ve geli\u015fim program\u0131 uygulam\u0131\u015ft\u0131r. Bu projeler, i\u015fyerini \u00e7al\u0131\u015fanlar\u0131 i\u00e7in daha ilgi \u00e7ekici hale getirmelerine yard\u0131mc\u0131 oldu.<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>\u00c7al\u0131\u015fanlar t\u00fcm \u00e7abalar\u0131n\u0131 \u015firketin gelirini art\u0131rmaya yo\u011funla\u015ft\u0131r\u0131r.<\/li>\n<\/ul>\n\n<ol start=\"3\">\n<li>Telstra<\/li>\n<\/ol>\n\n<p>\u015eirket i\u00e7in \u00e7al\u0131\u015fma deneyiminin tamam\u0131 g\u00f6z \u00f6n\u00fcne al\u0131nd\u0131\u011f\u0131nda, Telstra rakiplerinden \u0131\u015f\u0131k y\u0131l\u0131 ileridedir.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>Telstra, esnek \u00e7al\u0131\u015fma politikas\u0131n\u0131 t\u00fcm roller i\u00e7in esnek \u00e7al\u0131\u015fman\u0131n kullan\u0131labilirli\u011fini destekleyecek \u015fekilde revize etti. \u0130nsanlar\u0131n kendilerine hizmet edecek \u015fekilde etkile\u015fimde bulunmalar\u0131n\u0131 ve \u00e7al\u0131\u015fmalar\u0131n\u0131 sa\u011flamak i\u00e7in esnek \u00e7al\u0131\u015fma, i\u015f payla\u015f\u0131m\u0131 ve \u00e7e\u015fitli \u00e7al\u0131\u015fan geli\u015fimi giri\u015fimleri sunmaktad\u0131r.<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>Ara\u015ft\u0131rmalar, Telstra \u00e7al\u0131\u015fanlar\u0131n\u0131n bu \u00e7e\u015fitli imkanlar sa\u011fland\u0131ktan sonra daha \u00fcretken olduklar\u0131n\u0131 ve i\u015flerine daha fazla yat\u0131r\u0131m yapt\u0131klar\u0131n\u0131 g\u00f6steriyor.<\/li>\n<\/ul>\n\n<ol start=\"4\">\n<li>Wegmans<\/li>\n<\/ol>\n\n<p>Wegmans market zinciri, \u00e7al\u0131\u015fanlar\u0131n\u0131n hayatlar\u0131 \u00fczerindeki olumlu etkisi nedeniyle burada yer almay\u0131 hak ediyor. M\u00fc\u015fteri hizmetlerindeki m\u00fckemmel itibarlar\u0131, \u00e7al\u0131\u015fanlar\u0131 i\u00e7in yaratt\u0131klar\u0131 olumlu \u00e7al\u0131\u015fma ortam\u0131n\u0131n do\u011frudan bir sonucudur.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>Ba\u011fl\u0131l\u0131\u011f\u0131 y\u00fcksek bir i\u015fg\u00fcc\u00fc, e\u011fitim ve geli\u015fim giri\u015fimlerinin temeli \u00fczerine in\u015fa edilir. Bu nedenle her y\u0131l e\u011fitim ve geli\u015fim i\u00e7in bu kadar \u00e7ok para harc\u0131yorlar. Wegmans, \u00e7al\u0131\u015fanlar\u0131na hem mesleki hem de ya\u015fam becerileri e\u011fitimi vermektedir.<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>\u00c7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 art\u0131rmaya y\u00f6nelik devam eden \u00e7abalar\u0131 sayesinde gelirler artt\u0131. Wegmans, \u00e7al\u0131\u015fan deneyimi y\u00f6netimine daha fazla \u00f6nem vererek y\u0131ll\u0131k gelirlerini art\u0131rd\u0131.<\/li>\n<\/ul>\n\n<ol start=\"5\">\n<li>Arby&#8217;s<\/li>\n<\/ol>\n\n<p>Bu Amerikan konaklama devi,<strong>&#8220;Lezzetli Deneyimlerle G\u00fcl\u00fcmsemelere \u0130lham<\/strong> Verin&#8221; slogan\u0131na ger\u00e7ekten inan\u0131yor ve bunu \u015firket i\u00e7i bir toplanma \u00e7\u0131\u011fl\u0131\u011f\u0131 olarak kullan\u0131yor. Arby&#8217;s mali zorluklar ya\u015farken, \u015firketin icra kurulu ba\u015fkan\u0131 \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131na daha fazla \u00f6nem vermeye ba\u015flad\u0131.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>S\u0131k\u0131nt\u0131l\u0131 zamanlarda \u015firket, d\u00fc\u015f\u00fcnce ve \u00e7\u00f6z\u00fcmler i\u00e7in \u00f6n saflardaki \u00e7al\u0131\u015fanlar\u0131na ba\u015fvuruyor, onlar\u0131n yorumlar\u0131n\u0131 entegre ediyor, onlar\u0131 g\u00fc\u00e7lendiriyor ve kariyer geli\u015fimi ve y\u00fcksek e\u011fitim yoluyla \u00e7al\u0131\u015fan deneyimini art\u0131r\u0131yor.<\/li>\n<\/ul>\n\n<p>Ayr\u0131ca \u015firket, \u00e7al\u0131\u015fanlar\u0131na \u00fccretsiz yemek, i\u015fte ilerleme f\u0131rsatlar\u0131 ve esnek \u00e7al\u0131\u015fma programlar\u0131 sunuyordu.<\/p>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>Bu giri\u015fimlerden sonra Arby&#8217;s \u00e7al\u0131\u015fanlar\u0131, \u015firketin \u00e7al\u0131\u015fmak i\u00e7in harika bir yer oldu\u011funu ve rakiplerinin \u00e7o\u011fundan daha d\u00fc\u015f\u00fck bir <a href=\"https:\/\/www.questionpro.com\/blog\/employee-turnover\/\">\u00e7al\u0131\u015fan devir<\/a> oran\u0131na sahip oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyor.<\/li>\n<\/ul>\n\n<ol start=\"6\">\n<li>NVIDIA<\/li>\n<\/ol>\n\n<p>Bu teknoloji canavar\u0131, ekran kart\u0131ndan \u00e7ok daha fazlas\u0131yla tan\u0131n\u0131yor. NVIDIA&#8217;n\u0131n \u00e7al\u0131\u015fan odakl\u0131, i\u015fbirli\u011fine dayal\u0131 ve kapsay\u0131c\u0131 ortam\u0131 d\u00fcnya \u00e7ap\u0131nda be\u011feni kazanm\u0131\u015f ve etkileyici sonu\u00e7lar \u00fcretmi\u015ftir.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>\u00c7al\u0131\u015fan odakl\u0131 k\u00fclt\u00fcrleri, sekt\u00f6rdeki en s\u0131ra d\u0131\u015f\u0131 \u00e7al\u0131\u015fma ko\u015fullar\u0131ndan baz\u0131lar\u0131n\u0131 sa\u011fl\u0131yor. NVIDIA&#8217;n\u0131n sa\u011flad\u0131klar\u0131 sayesinde \u00e7al\u0131\u015fanlar ger\u00e7ekten memnun.<\/li>\n<\/ul>\n\n<ul>\n<li>\u0130\u015f-ya\u015fam dengesi<\/li>\n\n\n\n<li>\u00c7al\u0131\u015fanlar i\u00e7in aileye \u00f6ncelik verme<\/li>\n\n\n\n<li>Hay\u0131rsever ba\u011f\u0131\u015flar veya toplum hizmetleri i\u00e7in f\u0131rsatlar<\/li>\n\n\n\n<li>Finansal geli\u015fim i\u00e7in ESPP &amp; RSU hisse senetleri<\/li>\n\n\n\n<li>Esneklik<\/li>\n\n\n\n<li>G\u00fcvenilir ekip<\/li>\n\n\n\n<li>\u0130\u015fyeri ortam\u0131<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>NVIDIA&#8217;n\u0131n hisse senedi fiyat\u0131 y\u00fcksek ve \u00e7al\u0131\u015fmak i\u00e7in en iyi yerlerden biri se\u00e7ildi.<\/li>\n<\/ul>\n\n<ol start=\"7\">\n<li>Adobe<\/li>\n<\/ol>\n\n<p>Adobe, \u00e7al\u0131\u015fan deneyiminin sanat ve bilimin bir kar\u0131\u015f\u0131m\u0131 oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyor. Bilim toplanan verilerdir, sanat ise insanlara bir \u015feyler hissettirmek i\u00e7in kullan\u0131lan i\u00e7eriktir.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>\u015eirketin kurucular\u0131n\u0131n ba\u015flang\u0131\u00e7ta inand\u0131\u011f\u0131 gibi, en iyi varl\u0131klar\u0131 her g\u00fcn i\u015ften ayr\u0131lan insanlard\u0131r. \u015eirketteki herkesin ileti\u015fim halinde olmas\u0131n\u0131 sa\u011flayan kendi bulut tabanl\u0131 intranetleri, i\u00e7erideki \u00e7al\u0131\u015fan deneyimini geli\u015ftiren en \u00f6nemli \u015fey.<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>Dahili itici g\u00fc\u00e7ler ve ofis ba\u011flant\u0131lar\u0131 arac\u0131l\u0131\u011f\u0131yla \u00e7al\u0131\u015fma deneyimlerine verilen \u00f6nem, Adobe&#8217;nin \u00e7al\u0131\u015fan deneyiminde zirveye ula\u015fmas\u0131na yard\u0131mc\u0131 oldu.<\/li>\n<\/ul>\n\n<ol start=\"8\">\n<li>Mozilla<\/li>\n<\/ol>\n\n<p>Pandemi, Mozilla&#8217;n\u0131n \u00e7al\u0131\u015fan deneyimine verdi\u011fi \u00f6nemi art\u0131rmas\u0131na neden oldu ve \u015firket yeni ko\u015fullarda h\u0131zla ba\u015far\u0131ya ula\u015ft\u0131.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>Mozilla, \u015firket toplant\u0131lar\u0131n\u0131 dijitalle\u015ftiriyor ve uzaktan \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131n\u0131 sa\u011flamak i\u00e7in yeni yollar deniyordu.<\/li>\n<\/ul>\n\n<p><em>\u00d6rne\u011fin, sanal i\u015fe al\u0131m uygulamas\u0131. Mozilla&#8217;n\u0131n fiziksel mekanlara olan ihtiyac\u0131n\u0131 yeniden g\u00f6zden ge\u00e7irmesini sa\u011flad\u0131.<\/em><\/p>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>O d\u00f6nemde fiziksel mekanlara olan ihtiya\u00e7lar\u0131n\u0131n azalmas\u0131 nedeniyle maliyetler d\u00fc\u015ft\u00fc.<\/li>\n<\/ul>\n\n<ol start=\"9\">\n<li>Southwest Havayollar\u0131<\/li>\n<\/ol>\n\n<p>Southwest Airlines en etkili \u00e7al\u0131\u015fan deneyimi \u00f6rneklerinden biridir. En uygun maliyetli havayollar\u0131ndan biridir ve \u00f6zel bir ekibe ve birinci s\u0131n\u0131f olanaklara sahiptir. Havayolu kalite raporuna g\u00f6re yolcu \u015fikayet oran\u0131 da d\u00fc\u015f\u00fckt\u00fcr.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim: <\/strong>Southwest Airlines, \u00e7al\u0131\u015fanlar\u0131na nas\u0131l davrand\u0131klar\u0131 konusunda do\u011fru olan\u0131 yapmak istiyor. \u015eirket, m\u00fc\u015fteri hizmetleri konusundaki m\u00fckemmel itibar\u0131n\u0131n \u00e7al\u0131\u015fanlar\u0131na verdi\u011fi \u00f6nemden kaynakland\u0131\u011f\u0131n\u0131 s\u00f6yl\u00fcyor. U\u00e7u\u015f spikerleri ne kadar arkada\u015f canl\u0131s\u0131 ve komik olduklar\u0131 ile bilinirler.<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>\u00c7al\u0131\u015fanlara iyi davran\u0131ld\u0131k\u00e7a, m\u00fckemmel m\u00fc\u015fteri hizmeti sunma olas\u0131l\u0131klar\u0131 artar, bu da daha memnun m\u00fc\u015fteriler ve daha y\u00fcksek kazan\u00e7lar sa\u011flar.<\/li>\n<\/ul>\n\n<ol start=\"10\">\n<li>Accenture<\/li>\n<\/ol>\n\n<p>Accenture, \u00e7al\u0131\u015fan deneyiminin \u00f6neminin fark\u0131ndad\u0131r ve bunun yeni rekabet alan\u0131 oldu\u011funun bilincindedir.<\/p>\n\n<ul>\n<li><strong>Sunulan deneyim:<\/strong> Accenture, m\u00fckemmel \u00e7al\u0131\u015fan deneyimleri i\u00e7in \u00fc\u00e7 ana ad\u0131m belirledi:\n<ul>\n<li>De\u011fer ceplerinin belirlenmesi, i\u015f sonu\u00e7lar\u0131 ile \u00f6ncelikli i\u015fg\u00fcc\u00fc aras\u0131ndaki vurgunun ke\u015ffedilmesi ve \u00e7al\u0131\u015fan deneyimi giri\u015fimlerinden ek i\u015f de\u011feri elde edilmesi.<\/li>\n\n\n\n<li>Hiper-ki\u015fiselle\u015ftirilmi\u015f i\u015fyeri deneyimleri tasarlamak i\u00e7in \u00e7al\u0131\u015fanlar\u0131 anlamak.<\/li>\n\n\n\n<li>\u0130\u015fyerinin geli\u015ftirilmesinde birlikte yaratma, deneyim tasar\u0131m\u0131 ve m\u00fc\u015fteri odakl\u0131l\u0131k.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<ul>\n<li><strong>Sonu\u00e7: <\/strong>\u00c7al\u0131\u015fan deneyiminde son derece \u00fcretken bir i\u015fg\u00fcc\u00fc ile bu eylemler rekabet g\u00fc\u00e7lerini korumalar\u0131na yard\u0131mc\u0131 oldu.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"how_to_enhance_the_employee_experience?\">\u00c7al\u0131\u015fan deneyimi nas\u0131l geli\u015ftirilir?<\/h3>\n\n<p>\u0130\u015fletmeniz ne kadar b\u00fcy\u00fck veya k\u00fc\u00e7\u00fck olursa olsun, <a href=\"https:\/\/www.questionpro.com\/blog\/ideas-tips-to-improve-your-organizations-employee-experience\/\">\u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n<\/a> deneyimini <a href=\"https:\/\/www.questionpro.com\/blog\/ideas-tips-to-improve-your-organizations-employee-experience\/\">iyile\u015ftirmenin<\/a> t\u00fcm i\u015fletmeyi kapsayan bir yakla\u015f\u0131m olmas\u0131 gerekir. \u00c7al\u0131\u015fanlar\u0131n\u0131z\u0131 daha mutlu etmek i\u00e7in yapabilece\u011finiz en \u00f6nemli \u015feylerden birka\u00e7\u0131na g\u00f6z atal\u0131m.<\/p>\n\n<ul>\n<li><strong>Anonim geri bildirim anketleri:<\/strong> Anonim \u00e7al\u0131\u015fan anketleri, \u00e7al\u0131\u015fanlara g\u00f6r\u00fc\u015flerini ifade etmeleri i\u00e7in e\u011flenceli y\u00f6ntemler sunarak destek olur.<\/li>\n\n\n\n<li><strong>Etkili ileti\u015fim: <\/strong>Kurumdaki herkes etkili bir \u015fekilde ileti\u015fim kurmal\u0131d\u0131r. \u00c7al\u0131\u015fanlar ileti\u015fim kurmak i\u00e7in kendilerini g\u00fcvende hissetmelidir. Geri bildirimlerinin geri tepmeyece\u011fini anlamal\u0131d\u0131rlar.<\/li>\n\n\n\n<li><strong>Performans de\u011ferlendirmeleri: <\/strong>Personelinizin performans\u0131n\u0131 \u00f6l\u00e7mek, onlar\u0131 anlaman\u0131n bir ba\u015fka m\u00fckemmel yoludur. Her <a href=\"https:\/\/www.questionpro.com\/blog\/tr\/employee-strengths-2\/\">\u00e7al\u0131\u015fan\u0131n g\u00fc\u00e7l\u00fc<\/a> ve zay\u0131f y\u00f6nlerine odaklanmak i\u00e7in<strong>&#8220;QuestionPro Workforce 360 derece geri bildirim<\/strong>&#8221; performans de\u011ferlendirmesi kullan\u0131labilir.<\/li>\n\n\n\n<li><strong>\u0130\u015f g\u00fcc\u00fc deneyimi:<\/strong> \u00c7al\u0131\u015fan etkile\u015fimleri samimi ve sempatik olmal\u0131d\u0131r. Bunu basit bir s\u00fcre\u00e7 haline getirin. \u00c7al\u0131\u015fan deneyimini iyile\u015ftirmek, zenginle\u015ftirmek ve geli\u015ftirmek i\u00e7in t\u00fcm \u00e7al\u0131\u015fanlar\u0131n ge\u00e7ti\u011fi ayn\u0131 a\u015famalardan ve deneyimlerden yararlan\u0131n&#8230;<\/li>\n\n\n\n<li><strong>Y\u00f6neticileri e\u011fitin: <\/strong>\u00c7al\u0131\u015fanlar\u0131na bu deneyimi ya\u015fatamayacaklarsa y\u00f6neticilerinizi e\u011fitmelisiniz. Y\u00f6neticilerinizi e\u011fitin ve \u00e7al\u0131\u015fan deneyimini d\u00fczenli olarak iyile\u015ftirmeleri i\u00e7in onlara f\u0131rsatlar sunun.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"how_questionpro_workforce_helps_to_improve_the_employee_experience?\">QuestionPro i\u015fg\u00fcc\u00fc \u00e7al\u0131\u015fan deneyimini iyile\u015ftirmeye nas\u0131l yard\u0131mc\u0131 olur?<\/h2>\n\n<p>QuestionPro Workforce, \u00e7al\u0131\u015fanlar\u0131n\u0131z hakk\u0131nda de\u011ferli istatistikler ve i\u00e7g\u00f6r\u00fcler sunan ve en iyi de\u011fi\u015fim t\u00fcr\u00fcn\u00fc ger\u00e7ekle\u015ftirmenize yard\u0131mc\u0131 olabilecek k\u00fclt\u00fcr ve \u00e7al\u0131\u015fan deneyimi i\u00e7in bir anket ve analiz platformudur.<\/p>\n\n<p>QuestionPro i\u015fg\u00fcc\u00fc, \u00e7al\u0131\u015fan deneyiminizi a\u015fa\u011f\u0131daki \u015fekillerde geli\u015ftirebilir:<\/p>\n\n<ul>\n<li><strong>\u0130\u015fyeri k\u00fclt\u00fcr\u00fc:<\/strong> \u00c7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131 anketlerinden elde edilen bilgileri kullanarak g\u00fc\u00e7l\u00fc bir k\u00fclt\u00fcr ve daha iyi bir i\u015fletme in\u015fa edebilirsiniz. Olumlu \u00e7al\u0131\u015fma k\u00fclt\u00fcr\u00fc, i\u015fletmenizin nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131, \u00e7al\u0131\u015fanlar\u0131n i\u015flerini nas\u0131l yapt\u0131\u011f\u0131, ne kadar para kazand\u0131\u011f\u0131 vb. dahil olmak \u00fczere i\u015fletmenizi do\u011frudan etkiler.<\/li>\n\n\n\n<li><strong>\u00c7al\u0131\u015fan deneyimi:<\/strong> QuestionPro Workforce, \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n nas\u0131l hissetti\u011fini, onlar\u0131 neyin motive etti\u011fini ve ilham verdi\u011fini ve \u015firketinize kat\u0131ld\u0131klar\u0131 andan itibaren onlar\u0131 nas\u0131l g\u00fc\u00e7lendirece\u011finizi anlaman\u0131za yard\u0131mc\u0131 olur.<\/li>\n\n\n\n<li><strong>\u0130nsan analiti\u011fi:<\/strong> Verilerinizi sonuna kadar kullanabilir ve \u015firket y\u00f6neticilerinize kurum k\u00fclt\u00fcr\u00fcn\u00fc daha iyi y\u00f6netme ve \u00fcretkenli\u011fi art\u0131rma konusunda zaman\u0131nda i\u00e7g\u00f6r\u00fcler sa\u011flayabilirsiniz.<\/li>\n\n\n\n<li><strong>360 derece geri bildirim: <\/strong>Liderli\u011fi \u00f6l\u00e7menin en iyi yollar\u0131ndan biridir. Kapsay\u0131c\u0131 liderlik, esneklik, ekip kapasitesini y\u00f6netme gibi \u00f6nemli ve son teknoloji becerileri test edebilirsiniz.<\/li>\n\n\n\n<li><strong>Eri\u015filebilirlik: <\/strong>QuestionPro Workforce web, tablet veya telefon \u00fczerinden kullan\u0131labilir. \u00c7al\u0131\u015fanlar e-posta, SMS ve portal yard\u0131m\u0131yla her yerden ankete tabi tutulabilir. Gizlilik ve anonimlik, bir FTP\/API ve bir \u00e7al\u0131\u015fan listesi kullan\u0131larak sa\u011flan\u0131r.<\/li>\n\n\n\n<li><strong>G\u00fcvenlik:<\/strong> QuestionPro, d\u00fcnya \u00e7ap\u0131nda veri merkezlerine sahip bulut tabanl\u0131 bir \u00e7al\u0131\u015fan deneyimi y\u00f6netim platformuna sahiptir. Burada d\u00fcnya standartlar\u0131nda g\u00fcvenlik SOP&#8217;leri, Kat\u0131l\u0131mc\u0131 Anonimlik G\u00fcvencesi (RAATM) ve GDPR uyumlulu\u011fu sunulmaktad\u0131r.<\/li>\n\n\n\n<li><strong>Eri\u015fim ve Destek:<\/strong> Zengin tart\u0131\u015fmalar\u0131 ve kolayla\u015ft\u0131r\u0131lm\u0131\u015f bir deneyimi kolayla\u015ft\u0131rmak i\u00e7in QuestionPro, hi\u00e7bir ekstra \u00fccret \u00f6demeden s\u0131n\u0131rs\u0131z kullan\u0131c\u0131, anket ve yan\u0131t sa\u011flar. M\u00fc\u015fteri ba\u015far\u0131 ekibi, g\u00fcn\u00fcn her saati yard\u0131m i\u00e7in 7\/24 hizmetinizdedir.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\">Sonu\u00e7<\/h2>\n\n<p>Bundan ne \u00e7\u0131karabilirsiniz? \u00c7al\u0131\u015fan deneyimi \u00f6rnekleri sunan bu \u015firketlerin t\u00fcm\u00fc \u00e7al\u0131\u015fanlar\u0131na yat\u0131r\u0131m yapm\u0131\u015f ve daha fazla \u00e7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131, daha iyi \u00e7al\u0131\u015fan <a href=\"https:\/\/www.questionpro.com\/blog\/employee-engagement-performance-relation\/\">performans\u0131<\/a> ve daha d\u00fc\u015f\u00fck giderler gibi \u00f6d\u00fclleri toplam\u0131\u015flard\u0131r.<\/p>\n\n<p>K\u00f6t\u00fc bir \u00e7al\u0131\u015fan deneyiminin \u015firketiniz \u00fczerinde uzun s\u00fcreli etkileri olabilir. Ba\u011flant\u0131s\u0131z ve mutsuz \u00e7al\u0131\u015fanlar, kurulu\u015funuzu ilerletmek i\u00e7in asla \u00e7al\u0131\u015fmayacakt\u0131r. M\u00fckemmel bir i\u015fyeri ve kurumsal ba\u015far\u0131, mutlu ve sa\u011fl\u0131kl\u0131 \u00e7al\u0131\u015fanlara ba\u011fl\u0131d\u0131r. \u0130\u015f kazanc\u0131n\u0131z\u0131 art\u0131rmak istiyorsan\u0131z ilk ad\u0131m\u0131n\u0131z \u00e7al\u0131\u015fan deneyimini iyile\u015ftirmek olmal\u0131d\u0131r.<\/p>\n\n<p>\u00c7al\u0131\u015fan deneyimi yaz\u0131l\u0131m\u0131na yat\u0131r\u0131m yapma konusunda ciddiyseniz QuestionPro i\u015fg\u00fcc\u00fcne ve 360 derece geri bildirim arac\u0131na g\u00f6z at\u0131n. Bu uygulama ile hi\u00e7 kimse sizi ilgi \u00e7ekici \u00e7al\u0131\u015fan anketleri yapmaktan ve \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n ihtiya\u00e7lar\u0131n\u0131 ke\u015ffetmekten al\u0131koyamaz.<\/p>\n\n<p><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/workforce\/book-a-demo\/\" target=\"_blank\" rel=\"noopener\">\n  <button>DEMO REZERVASYONU YAPIN<\/button>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/workforce\/\" target=\"_blank\" rel=\"noopener\">\n  <button>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/button>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Herkesin i\u015f yerinde zaman zaman ilhama ihtiyac\u0131 olur. \u0130\u015fyeri, \u00e7al\u0131\u015fan deneyiminin odak noktas\u0131 de\u011fildir. Topluluk duygusu, bir \u00e7al\u0131\u015fan\u0131n i\u015fletmeyle olan [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":767209,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1162],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 \u0130\u015fyeri \u00c7al\u0131\u015fan Deneyimi \u00d6rne\u011fi | QuestionPro<\/title>\n<meta name=\"description\" content=\"Bu 10 etkileyici \u00e7al\u0131\u015fan deneyimi \u00f6rne\u011fine g\u00f6z at\u0131n ve \u00f6\u011frendiklerinizi \u00e7al\u0131\u015fanlar\u0131n\u0131z i\u00e7in daha iyi bir ortam yaratmak i\u00e7in kullan\u0131n. 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