{"id":798444,"date":"2017-08-28T04:29:01","date_gmt":"2017-08-28T04:29:01","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/7-adimda-iyi-anket-sorulari-yazma-rehberi\/"},"modified":"2017-08-28T04:29:01","modified_gmt":"2017-08-28T04:29:01","slug":"7-adimda-iyi-anket-sorulari-yazma-rehberi","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/7-adimda-iyi-anket-sorulari-yazma-rehberi\/","title":{"rendered":"7 ad\u0131mda iyi anket sorular\u0131 yazma rehberi"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u00dcnl\u00fc dini lider ve aktivist Elijah Muhammad bir keresinde &#8220;\u0130yi sorular sormak \u00f6\u011frenmenin yar\u0131s\u0131d\u0131r&#8221; demi\u015ftir. \u0130nan\u0131yoruz ki  <\/span><a href=\"https:\/\/www.questionpro.com\/article\/survey-question-answer-type.html\"><span style=\"font-weight: 400;\">iyi anket sorular\u0131<\/span><\/a><span style=\"font-weight: 400;\">  m\u00fc\u015fterinizin deneyimini veya i\u015fletmenizden beklentilerini tam olarak nas\u0131l \u00f6\u011frenebilece\u011finizdir. Taslak Haz\u0131rlama  <\/span><span style=\"font-weight: 400;\">iyi anket sorular\u0131<\/span><span style=\"font-weight: 400;\">  roket bilimi de\u011fildir. Bunu birka\u00e7 basit ad\u0131ma indirgeyelim: Do\u011fru yan\u0131tlar\u0131 alman\u0131n s\u0131rr\u0131, ilgili sorular\u0131 sormakt\u0131r.<\/span><\/p>\n<h2>A\u015fa\u011f\u0131da, iyi anket sorular\u0131 olu\u015fturmak i\u00e7in basit ve uygulanabilir ad\u0131mlar\u0131n bir listesi bulunmaktad\u0131r:<\/h2>\n<p><b>Ad\u0131m-1: \u00d6ns\u00f6z<\/b><br \/>\n<span style=\"font-weight: 400;\">Bir anket i\u00e7in herhangi bir soru olu\u015fturmaya ba\u015flamadan \u00f6nce, m\u00fc\u015fterinin kurulu\u015funuzla olan yolculu\u011fundaki temas noktalar\u0131n\u0131 belirleyin. Voil\u00e0! Anketiniz i\u00e7in tan\u0131mlanm\u0131\u015f bir yap\u0131n\u0131z ve ak\u0131\u015f\u0131n\u0131z var.<\/span><\/p>\n<p><b>Ad\u0131m-2: Onlar\u0131n yerine ge\u00e7in<\/b><br \/>\n<span style=\"font-weight: 400;\">M\u00fc\u015fteri yolculu\u011funu haritaland\u0131rd\u0131ktan sonra kendinize, m\u00fc\u015fteri veya m\u00fc\u015fteri olsayd\u0131n\u0131z M\u00fc\u015fteri Deneyimi a\u00e7\u0131s\u0131ndan her a\u015famada kurulu\u015ftan ne beklerdiniz diye sorun.<\/span><\/p>\n<p><b>Ad\u0131m-3: Hedefi Tam Onikiden Vurun<\/b><br \/>\n<span style=\"font-weight: 400;\">Sorular\u0131 a\u00e7\u0131k, net ve isabetli tutun. Her seferinde bir soru sordu\u011funuzdan emin olun.<\/span><\/p>\n<p><b>Ad\u0131m-4: Liderlik etmeyin<\/b><br \/>\n<span style=\"font-weight: 400;\">\u0130yi anket sorular\u0131<\/span><span style=\"font-weight: 400;\">  tarafs\u0131zd\u0131r. M\u00fc\u015fterilerinizden samimi geri bildirimler almak istiyorsan\u0131z, sorular ve cevap se\u00e7enekleri (varsa) cevaplay\u0131c\u0131y\u0131 d\u00fcr\u00fcst fikirleri olmayabilecek bir cevaba y\u00f6nlendirmemelidir.<\/span><\/p>\n<p><b>Ad\u0131m-5: Anketinizi ak\u0131ll\u0131 hale getirin<\/b><br \/>\n<span style=\"font-weight: 400;\">QuestionPro yakla\u015f\u0131k 30 standart ve geli\u015fmi\u015f soru tipine sahiptir; \u00c7oktan se\u00e7meli, yorum kutusu, yan yana matris ve Net Promoter Score sorular\u0131 bunlardan birka\u00e7\u0131d\u0131r. Anketin uzunlu\u011funu \u00f6nemli \u00f6l\u00e7\u00fcde azaltmak i\u00e7in soru se\u00e7iminden ve dallanma mant\u0131\u011f\u0131ndan yararlan\u0131n.&nbsp;<\/span><\/p>\n<p><b>Ad\u0131m-6: Uzman tavsiyesi al\u0131n<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Bir ankette en az bir <a href=\"https:\/\/www.questionpro.com\/open-ended-questions.html\">a\u00e7\u0131k u\u00e7lu soru<\/a> bulundurulmas\u0131 tavsiye edilir. Bu, kat\u0131l\u0131mc\u0131n\u0131n markan\u0131zla ilgili geri bildirimlerini veya sahip olabilecekleri di\u011fer endi\u015feleri payla\u015fmas\u0131na olanak tan\u0131r.<\/span><\/p>\n<p><b>Ad\u0131m-7: \u00d6zel sorular kullan\u0131n<\/b><\/p>\n<p>Baz\u0131 <a href=\"https:\/\/www.questionpro.com\/article\/survey-question-answer-type.html\">anket sorular\u0131<\/a>&nbsp;\u00f6zelle\u015fmi\u015f, odaklanm\u0131\u015f ve belirli bir soru t\u00fcr\u00fcne yan\u0131t almak i\u00e7in m\u00fckemmeldir. \u00d6rne\u011fin&nbsp;<span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\">Net Tavsiye Skoru (NPS)<\/a>&nbsp;sorusu, sekt\u00f6rde test edilmi\u015f bir <a href=\"https:\/\/www.questionpro.com\/blog\/customer-survey-questions\/\">m\u00fc\u015fteri<\/a> anketi sorusudur&nbsp;ve anket yan\u0131tlar\u0131na g\u00f6re marka destek\u00e7isi, pasif veya k\u00f6t\u00fcleyici olarak kategorize ederek marka sadakatleri ve s\u00fcreklilikleri hakk\u0131nda h\u0131zl\u0131 geri bildirim almak i\u00e7in m\u00fckemmeldir.&nbsp;&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>\u0130lgin\u00e7 bir bilgi :<\/strong> Collins S\u00f6zl\u00fc\u011f\u00fc &#8216;iyi bir soruyu&#8217; hemen yan\u0131tlanmas\u0131 zor bir soru olarak tan\u0131mlar. Geleneksel olarak, bir soruya yan\u0131t olarak &#8216;\u0130yi soru&#8217; dedi\u011finizde, bunun yan\u0131tlamas\u0131 zor bir soru oldu\u011funu veya belki de yan\u0131ttan utand\u0131\u011f\u0131n\u0131z\u0131 veya yan\u0131t\u0131 bilmedi\u011finizi ifade etmi\u015f olursunuz. Bununla birlikte, \u015funlar\u0131 tan\u0131mlamak istiyoruz  <\/span><span style=\"font-weight: 400;\">iyi anket sorular\u0131<\/span><span style=\"font-weight: 400;\"> Hedef kitlenizin nabz\u0131n\u0131 anlamak i\u00e7in ihtiyac\u0131n\u0131z olan t\u00fcm yan\u0131tlar\u0131 alabilecek <strong>&#8220;do\u011fru anket sorular\u0131&#8221;<\/strong> olarak.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00dcnl\u00fc dini lider ve aktivist Elijah Muhammad bir keresinde &#8220;\u0130yi sorular sormak \u00f6\u011frenmenin yar\u0131s\u0131d\u0131r&#8221; demi\u015ftir. \u0130nan\u0131yoruz ki iyi anket sorular\u0131 [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":613088,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1127],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 ad\u0131mda iyi anket sorular\u0131 yazma rehberi | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u00dcnl\u00fc dini lider ve aktivist Elijah Muhammad bir keresinde &quot;\u0130yi sorular sormak \u00f6\u011frenmenin yar\u0131s\u0131d\u0131r&quot; demi\u015ftir. \u0130nan\u0131yoruz ki iyi anket sorular\u0131\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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